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April 15, 2023

Sustainability & Transformation with Albertsons Suzanne Long

Sustainability & Transformation with Albertsons Suzanne Long
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The CPG Guys

The CPG Guys are joined by Suzanne Long, Chief Sustainability and Transformation Officer at Albertsons Companies,  one of the largest food and drug retailers in the United States, with over 2,200 stores in 34 states and the District of Columbia, 22 distribution centers and 19 manufacturing plants.

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Learn about Albertsons commitment to ESG here:

Suzanne answers the following questions:

1) What does the acronym ESG stand for and why is it important for companies to get invested in building ESG plans?
2) What is the history of sustainability at Albertsons Companies? How did the need to build a plan come to being and how did you end up leading the charge? 
3) Sustainability is a very big and encompassing concept as you detailed in your first response. How did you go about determining which specific areas to focus on for “Recipe of Change?” When developing the framework, how did the needs of shoppers, associates and suppliers also play a role?
4) Please provide us with details on the four pillars you settled on in your “recipe for change” and how is science determining your performance metrics?
5) To achieve scale, it’s not just about the work being done by Albertsons Companies. How are you involving your suppliers and the entire industry to drive meaningful and sustainable change to improve our communities?
6) Tell us about some of the Recipe for Change projects you’ve implemented and what have the results been?
7) What do you want our audience to hear about how they can contribute to Albertsons “Recipe for Change?”

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Suzanne Long Profile Photo

Suzanne Long

Albertsons - Chief Sustainability & Transformation Officer

Suzanne Long began her career at Accenture leading process improvement, change management, and IT integration projects for Fortune 100 companies. She joined Albertsons in 2001, and in 2003 was asked to develop and lead the company’s Lean Six Sigma program – this first of its kind in the food and drug industry. In 2008 she left Albertsons (then SuperValu) to become the Retail Practice Leader for SSA & Company, a New York-based consulting firm, directing and overseeing engagements with clients such as Kroger, Harris Teeter, Staples and Office Depot.

Suzanne joined Albertsons Companies in 2012, and over the following 6 years led the integrations of SuperValu, Safeway, A&P, United and Haggen, including the conversion of all corporate functions, ~1000 stores, 10 distribution centers, and 13 division offices as Group Vice President of Business Improvement. In 2017 she was additionally given the assignment of delivering $500M in cost savings over a three-year timeframe. Suzanne became Group Vice President, Strategic Sourcing in January of 2020, where she was responsible for optimizing ~$13B in annual spend (~$6B of opex, ~$1B of capex, and ~$6B of direct Own Brands goods) to deliver $300M+ in savings over three years. That same year she was also asked to lead the development of the company’s ESG strategy and capabilities. She currently serves as Chief Sustainability and Transformation Officer, responsible for driving both the company’s ESG strategy and the numerous enterprise-wide large scale change initiatives.

Suzanne graduated with honors from Duke… Read More