Videos

Jan. 14, 2026

The Strategic Rationale Behind Kroger's 20% Off Produce Program is to Compete with Discount Grocers

The Strategic Rationale Behind Kroger's 20% Off Produce Program is to Compete with Discount Grocers
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Jan. 14, 2026

Save Mart's Amazon Return Kiosks Offer a Better Customer Experience

Save Mart's Amazon Return Kiosks Offer a Better Customer Experience
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Jan. 14, 2026

Customers Will Accept Different Discounts, But Not Different Prices, for Groceries

Customers Will Accept Different Discounts, But Not Different Prices, for Groceries
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Jan. 14, 2026

Amazon’s New Alexa Plus for Meal Planning Is "Pretty Slick"

Amazon’s New Alexa Plus for Meal Planning Is "Pretty Slick"
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Jan. 14, 2026

Are Invisible Watermarks The End of Gift Card Fraud?

Are Invisible Watermarks The End of Gift Card Fraud?
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Jan. 13, 2026

StrongPoint CEO on In-Store Picking, Grocery Efficiency & Store Fulfillment | NRF 2026

StrongPoint CEO on In-Store Picking, Grocery Efficiency & Store Fulfillment | NRF 2026

In this Omni Talk Retail episode, recorded live from NRF 2026 at the Vusion booth, Jacob Tveraabak, Group Chief Executive Officer of StrongPoint, joins Anne Mezzenga and Chris Walton to discuss how in-store order picking, grocery efficiency, and store-based fulfillment are becoming critical to profitable grocery ecommerce. Jacob explains why…

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Jan. 13, 2026

Vusion’s Martin Bailie On the Execution Gap and Why It’s Retail’s Biggest Risk | NRF 2026

Vusion’s Martin Bailie On the Execution Gap and Why It’s Retail’s Biggest Risk | NRF 2026

In this Omni Talk Retail episode, recorded live from NRF 2026 at the Vusion booth, Martin Bailie, Senior Advisor at Vusion, joins Anne Mezzenga and Chris Walton to explain why the execution gap has become the biggest risk facing retailers in 2026. As retailers invest heavily in AI, data platforms,…

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Jan. 13, 2026

Costco’s Mark Williamson on Building Retail Media the Costco Way | NRF 2026

Costco’s Mark Williamson on Building Retail Media the Costco Way | NRF 2026

In this Omni Talk Retail episode, recorded live from NRF 2026 at the Vusion booth, Mark Williamson, AVP of Retail Media at Costco, joins Anne Mezzenga and Chris Walton to discuss how Costco is building its retail media business in a way that stays true to its culture, values, and…

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Jan. 12, 2026

How Instacart Is Using Physical AI to Rebuild the In-Store Experience | NRF 2026

How Instacart Is Using Physical AI to Rebuild the In-Store Experience | NRF 2026

In this Omni Talk Retail episode, recorded live from NRF 2026 at the Vusion booth, David McIntosh, Chief Connected Stores Officer at Instacart, joins Anne Mezzenga and Chris Walton to break down how physical AI, smart carts, and connected store platforms are reshaping retail operations and customer relationships in 2026.…

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Jan. 12, 2026

Vusion & Microsoft On Why Connected Stores Are Becoming a P&L Priority in 2026 | NRF 2026

Vusion & Microsoft On Why Connected Stores Are Becoming a P&L Priority in 2026 | NRF 2026

In this Omni Talk Retail episode, recorded live from NRF 2026 at Vusion's booth, Jim Norred, Chief Commercial Officer (CCO) at Vusion, and Gina Ayala Claxton, CVP of U.S. Retail & Consumer Goods at Microsoft, join Anne Mezzenga and Chris Walton to explain why connected stores are quickly becoming a…

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Jan. 12, 2026

REI’s CEO on Rebuilding Growth, Rethinking Membership & AI + Human Connection | NRF 2026

REI’s CEO on Rebuilding Growth, Rethinking Membership & AI + Human Connection | NRF 2026

In this Omni Talk Retail episode, recorded live from NRF 2026 at the Vusion booth, Mary Beth Laughton, President and CEO of REI, joins Anne Mezzenga and Chris Walton to discuss her first year leading the iconic outdoor co-op and the priorities shaping REI’s next chapter. Mary Beth reflects on…

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Jan. 12, 2026

How Ulta Beauty Is Scaling Experiential Retail With 80,000 Events | NRF 2026

How Ulta Beauty Is Scaling Experiential Retail With 80,000 Events | NRF 2026

In this Omni Talk Retail episode, recorded live from NRF 2026 at the Vusion booth, Aimee Bayer Thomas, Chief Retail Officer at Ulta Beauty, joins Anne Mezzenga and Chris Walton to explain why physical stores remain the foundation of Ulta’s omnichannel strategy and how experiences are becoming a powerful growth…

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Jan. 12, 2026

Our 2026 Retailers To Watch

Our 2026 Retailers To Watch

Placer.ai’s Chief Marketing Officer Ethan Chernofsky is back once again to help Chris and Anne kick off 2026 as part of their ongoing live Ask An Expert Interview Series on LinkedIn. Chris and Anne will go in depth with Ethan as he shares his thoughts on which retailers we should…

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Jan. 12, 2026

Macy’s Private Brand Strategy for a Multi Generational Customer | NRF 2026

Macy’s Private Brand Strategy for a Multi Generational Customer | NRF 2026

In this Omni Talk Retail episode, recorded live from NRF 2026 in New York, Emily Erusha-Hilleque, SVP of Private Brands at Macy’s and an OmniStar of 2025, joins Anne Mezzenga and Chris Walton to discuss how private brands are becoming a core growth driver for modern retailers. Emily shares how…

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Jan. 12, 2026

Lowe’s India’s Ankur Mittal on Omnichannel Reality and Retail Tech | NRF 2026

Lowe’s India’s Ankur Mittal on Omnichannel Reality and Retail Tech | NRF 2026

In this OmniTalk Retail episode, recorded live from NRF 2026 at the Vusion podcast studio, Ankur Mittal, Chief Technology Officer and Managing Director of Lowe’s India, joins Anne Mezzenga and Chris Walton to explain why Lowe’s is commercializing its internal retail technology and what that means for the future of…

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Jan. 12, 2026

Sam’s Club’s Julie Barber on Agentic AI and the Future of Merchandising | NRF 2026

Sam’s Club’s Julie Barber on Agentic AI and the Future of Merchandising | NRF 2026

In this Omni Talk Retail episode, recorded live from NRF 2026 at the Vusion booth, Julie Barber, EVP and Chief Merchant at Sam’s Club, joins Anne Mezzenga and Chris Walton to explain how merchandising, data, and agentic AI are reshaping assortment strategy, fresh food execution, and member value in 2026.…

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Jan. 12, 2026

Sam’s Club Scan & Go Nears 40% Adoption and Why Agentic Shopping Is Next | NRF 2026

Sam’s Club Scan & Go Nears 40% Adoption and Why Agentic Shopping Is Next | NRF 2026

In this Omni Talk Retail episode, recorded live from NRF 2026 at Vusion’s booth, Todd Garner, Chief Product Officer at Sam’s Club, joins Anne Mezzenga and Chris Walton to share how Scan & Go has become a defining pillar of the Sam’s Club member experience and what’s coming next as…

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Jan. 11, 2026

Detect and Connect: How Vusion & Qualcomm Enable Real-Time Personalization in Physical Retail | NRF

Detect and Connect: How Vusion & Qualcomm Enable Real-Time Personalization in Physical Retail | NRF

In this Omni Talk Retail episode, recorded live from NRF 2026 in the Vusion podcast studio, Mark Propes from Vusion and Art Miller from Qualcomm reveal how their partnership is enabling "detect and connect" capabilities that transform physical retail into personalized experiences, and why retailers still testing need to operationalize…

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Jan. 11, 2026

Ulta SVP Josh Friedman On The Recent Success Of Its Invite-Only Marketplace | NRF 2026

Ulta SVP Josh Friedman On The Recent Success Of Its Invite-Only Marketplace | NRF 2026

In this 5 Insightful Minutes episode, recorded live from NRF 2026 at the Vusion podcast studio, Josh Friedman, SVP of Digital and E-Commerce at Ulta Beauty, reveals how the company's invite-only marketplace strategy is delivering results that exceed expectations, and why they're already graduating digital sellers into brick-and-mortar stores. From…

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Jan. 11, 2026

Walmart's 270+ Store Drone Expansion & Why Everyone Wants Deliveries in 25-45 Minutes | NRF 2025

Walmart's 270+ Store Drone Expansion & Why Everyone Wants Deliveries in 25-45 Minutes | NRF 2025

In this Omni Talk Retail episode, recorded live from NRF 2026 in the Vusion podcast studio, Greg Cathey, SVP of Digital Fulfillment Transformation at Walmart, reveals how customer demand is driving the company's massive drone delivery expansion to 270+ stores coast-to-coast and why everyone, not just one demographic, is using…

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Jan. 11, 2026

Home Depot CIO On New Google AI Partnership & Why She's Not Waiting On Agentic Commerce | NRF 2026

Home Depot CIO On New Google AI Partnership & Why She's Not Waiting On Agentic Commerce | NRF 2026

In this Omni Talk Retail episode, recorded live from NRF 2026 in the Vusion Podcast studio, Angie Brown, Chief Information Officer at Home Depot, reveals how 27 years with one company positions her to witness retail's transformation from mobile to e-commerce to AI and why waiting on agentic commerce is…

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Jan. 11, 2026

Neelima Sharma & Joe Cano Explain How Lowe’s Is Personalizing the Home Improvement Journey | NRF

Neelima Sharma & Joe Cano Explain How Lowe’s Is Personalizing the Home Improvement Journey | NRF

Neelima Sharma, SVP of Ecommerce and Omnichannel Product & Technology, and Joe Cano, SVP of Digital at Lowe’s, join Omni Talk Retail live from NRF 2026 to unpack how the retailer is personalizing the home improvement journey across digital and physical channels. Recorded live from Vusion's Podcast Studio at NRF…

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Jan. 11, 2026

Quorso & Vusion On Why Retailers Risk Creating a Permanent Technology Gap In 2026 | NRF 2026

Quorso & Vusion On Why Retailers Risk Creating a Permanent Technology Gap In 2026 | NRF 2026

In this Omni Talk Retail episode recorded live from NRF in the Vusion podcast studio, Mark Propes, Chief Business Development Officer at Vusion, and Julian Mills, CEO of Quorso, break down what the connected store actually means beyond the buzzwords and why 2026 is the year retailers risk creating a…

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Jan. 11, 2026

FairPrice's Store of Tomorrow: 80% Bigger Baskets & 82% Self-Checkout Smart Cart Adoption | NRF 2026

FairPrice's Store of Tomorrow: 80% Bigger Baskets & 82% Self-Checkout Smart Cart Adoption | NRF 2026

In this Omni Talk Retail episode, Vipul Chawla, CEO of Singapore's FairPrice Group, reveals how their "Store of Tomorrow" has eliminated four critical friction points and delivered jaw-dropping results. From smart shopping trolleys that auto-generate your list to Vision AI that learns unusual patterns without programming, Vipul breaks down how…

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