Rated 4.8/5 by podcasters · Read 240+ reviews →
Customer Support

We obsessively support our customers

Podpage is praised for exceptional customer support. We have a team of experts ready to help you with any questions or issues you may have. We even help you grow your show!

Elite Podcast Coaching elite

Weekly coaching with a Podcasting Hall of Famer

Dave Jackson has been podcasting since 2005 — he's a Podcasting Hall of Fame inductee, the founder of the School of Podcasting, and has personally coached thousands of podcasters through the exact problems you're dealing with right now. This is the person other podcast coaches learn from. Normally, an hour of Dave's time costs hundreds of dollars. As an Elite member, you get it every single week — free. This session is open to anything related to making your podcast succeed: growing your audience, improving your content, monetization, gear, guest outreach, launch strategy, burnout, branding. If it's a question about building a better podcast, it's fair game. Podpage questions are welcome too, but this isn't limited to Podpage — Dave is here for your whole show, not just your website. Bring your toughest podcasting question. Dave's ready for it.
Every single week
Live access to one of podcasting's most respected coaches, every week, at no extra cost.
Ask anything
An open floor for any podcasting question — strategy, growth, content, gear, mindset, all of it. Not just Podpage.
Live, not recorded
Real-time coaching with you, not a canned course. Get expert answers, not generic advice.
Elite Roadmap Council elite

Help decide what Podpage builds next

As an Elite member, you're not just using Podpage — you're helping build it. The Elite Roadmap Council is your direct line to the person making the calls on where Podpage goes next. Once a month, a small group of our top-tier members sits down with Brenden to talk about what's working, what's missing, and what should get built next. No support scripts, no middlemen — just you, the CEO, and an open conversation about the future of the product. This is where features get pitched before they're on any roadmap. Where your workflow, your frustrations, and your ideas directly shape what we prioritize. Some of Podpage's biggest features started as something an Elite member said in this room. This isn't a support session — our support team has your how-to questions covered — and it isn't podcast coaching, which you already get every week as an Elite member. It's a conversation, not a webinar. Elite members shape Podpage. This is where that happens.
Pitch the CEO directly
Bring feature requests straight to Brenden, before they're on any roadmap.
Steer the direction
A conversation about where Podpage should go — priorities, direction, and big swings.
A seat at the table
An ongoing spot in a small group of top-tier members as Podpage evolves.
New User Orientation

Launch Your Podpage in One Live Onboarding Session

Join a live, instructor-led session where Dave Jackson walks through the complete Podpage workflow—from setting up your site and custom design to publishing episodes and using the features that matter most. Each session helps you connect the dots across your account so you can move from setup to momentum in a single run-through, with practical tips, quick wins, and live Q&A built in.
Hands-on onboarding
Learn the exact sequence for configuring your site, polishing your brand, and publishing your first episodes with confidence.
Live Q&A
Ask questions while watching, and get immediate answers so you can solve setup and workflow issues on the spot.
Apply immediately
Get practical, action-oriented guidance you can apply to your show the same week, from layout and publishing to audience growth features.
Live Support

Get direct help during live support sessions

Need help quickly? Live support gives you direct access to Podpage experts for live guidance on setup, troubleshooting, and optimization. This page connects you to regular office-hour style support so you can get unstuck in real time.
Real-time answers
Get immediate answers to technical and workflow questions while you work.
Expert review
Work through setup issues and growth questions with the team.
Faster resolution
Reduce waiting time by scheduling into a live support window.
Knowledge Base

Find answers quickly with our Knowledge Base

Find answers quickly and easily with our Knowledge Base. Podpage has written an extensive library of help articles to get you started and ensure your success with Podpage. You can browse a comprehensive collection of articles covering all aspects of Podpage, accessible anytime you need them. From step-by-step guides to detailed explanations, our Knowledge Base is your go-to resource for all your questions and support needs.
Extensive Resources
Browse a comprehensive collection of articles covering all aspects of Podpage.
24/7 Availability
Access help articles anytime you need them.
Step-by-Step Guides
Get step-by-step guides to help you navigate and utilize Podpage effectively.
Chat Support

Quick assistance with Chat Support

Receive quick and responsive assistance with our Chat Support. Our support agents are standing by to answer your questions and help you with any issues you encounter. If we're not available, we'll email you back as soon as we can. Even our CEO regularly answers customer questions, ensuring you receive the highest level of support. For immediate help and personalized assistance, rely on our Chat Support to get the answers you need.
Immediate Help
Our support agents are ready to assist you with any questions you have.
Responsive Support
If we're not available, we'll email you back as soon as we are.
Personalized Assistance
Even our CEO regularly answers customer questions to ensure top-notch support.

Ready to see what your podcast website could look like?

Join 30,000+ podcasters who built their website in under 5 minutes.

Free 14-day trial · No credit card required