Guru Christie Snapp with @Properties

Rick Ripma: 0:00

Welcome to Indy's Real Estate Gurus. I'm recruitment your hard work and mortgage guy and I've been in real estate and mortgages for over 34 years, I've helped over5300 folks finance their homes,my team and I believe in custom tailored loans, not a one size fits all approach. We believe there is a right mortgage for you. And we believe we are the team to deliver it.

Ian Arnold: 0:18

And I'm Ian Arnold partner Rick's hard working mortgage team. I've been in the financial industry for 15 years helping customers rebuild their credit get the best possible interest rate. And I'm a passionate about helping you secure your overall real estate dreams and even hopefully,paying off your home even faster.

Rick Ripma: 0:33

And for any mortgage information questions or real estate in Indiana, you have any questions? Please go to HardWorkingMortgageGuys.com That's HardWorkingMortgageGuys.com Or you can call 317-672-1938.That's 317-672-1938. And today,we're really excited that it's Christy snap. Yes. And you're with

Christie Snapp: 0:54

at properties property golden Collective is my team. All right, perfect.

Rick Ripma: 0:58

And where are you out? Where's that located?

Christie Snapp: 1:02

So we are located in Broad Ripple. My team works out of the Broad Ripple office, but we also have some downtown offices and various offices around town. So and you go

Rick Ripma: 1:11

everywhere,probably.

Christie Snapp: 1:12

Yeah,absolutely. Exactly. Broad Ripple is a great place. Brad ripple. Yeah. So fun. Our office is right on the moon on. So we are always walking to lunch. And it's awesome meeting clients there. So it's really fun. Yeah.

Rick Ripma: 1:24

So what did you do?Before real estate? Where did you grow up? Where do you go to school?

Christie Snapp: 1:29

Yeah, so I grew up in Bloomington. So that was really fun. Ended up going to IU for a little bit. But then I just had to get out of my hometown. So I actually transferred to Purdue which I get some crap for for people.But I just had to get out of there for a little bit. So graduated from Purdue and moved to Indianapolis after that.

Rick Ripma: 1:50

Awesome and what did you What did you major in at Purdue I majored

Christie Snapp: 1:54

in communications and PR. So I actually did when I first moved to nd I worked for a local small family run PR firm for a couple months. And this was an OA. So not a great time for new employees. So I got laid off pretty quickly after I got hired, and then found myself in real estate. So

Rick Ripma: 2:13

you you started in real estate young? Yeah,

Christie Snapp: 2:16

I was early 20s.Okay, so because you got

Rick Ripma: 2:19

laid off, you moved,or was it something you were interested in, and it just was the opportunity for

Christie Snapp: 2:23

you? Yeah, kind of both. My parents have always invested in real estate. So I sort of grew up around it. And then when I got laid off from the PR firm, it was just kind of something I thought I'd be good at and looked into it further. I also worked for in between getting my license. And in the PR job, I worked for a local real estate investor, for a little bit, just sort of lead generation office manager type position. So that also sort of got the bug in my ear and got my license while I was working for him and then said, I need to go work on my own.

Rick Ripma: 2:59

It's funny, because that seems like a not a reasonably common path that's not working for an investor working, doing rental property,you know, and then and then somehow, during that a lot of a lot of people end up also being real estate agents and then go full time. So it's a tough business to get started. And you and you said okay, it's the economy's doing terrible. I just got laid off. Everything's falling apart in the housing industry. I think I want to be a real estate agent. How did you get going? Because that was a tough time to get going. Yeah, I

Christie Snapp: 3:37

sort of caught the tail end of the recession, I think middle of Oh, eight oh,well actually moved here in Oh,eight. So this was probably Oh,nine oh, 10. So we were the market was really starting to go upwards when I first got in the industry. So honestly, I just jumped right in. I didn't really think really about what's the market doing right now. I just thought I'd be good at it. And I jumped right in and met my current business partner, the first year I was licensed, and we hit it off right away and created a team and it was kind of the rest is history from there.

Rick Ripma: 4:13

So what was the process? Like how did you get your clients and like, how did you get your first client? What did you do?

Christie Snapp: 4:19

i My very first client was from an open house.So as a brand new agent, open houses, I would say is one of the best ways to meet active buyers that are out there in the market. And it's a numbers game you're gonna get a lot of people in that already have agents or whatnot. But it is a really good way to get yourself out there as a new agent. So that's what I did. And I met someone at one of my very first open houses and he ended up being my first sale.Awesome. So yeah, and yeah,

Rick Ripma: 4:48

that's a that's a common thread also, and I bring it out because I think it's important that newer agents,younger agents are not really younger, just newer that Yeah,somebody They need to know what to do. And open houses seems to be very consistent. That's a great way to go meet some Yeah.

Christie Snapp: 5:07

And if you do them consistently in the same areas, you're going to start seeing the same faces pop in.And if you have make a connection with a buyer that walks in, and maybe you see him the next week, then that's really how you're going to start building relationships with people you don't already know.Yeah.

Rick Ripma: 5:22

So what do you what's your process for open house?

Christie Snapp: 5:26

Always get it online, of course. It's in the VLC and we promote it, I have various apps that I make, like,you know, Canva things and post it on social media. In the past,we have also invited the neighbors around for like a preview before the open house starts. So we'll do some mailbox stuffing like flyers, invite the neighbors to get them through as well. And again, just social media is huge for me and my team. Yeah. Yeah. How

Rick Ripma: 5:57

early do you how much ahead of time? Do you stuffed the mailboxes?

Christie Snapp: 6:01

Oh, probably a few days.

Rick Ripma: 6:03

Yeah, cuz you have to do that. You can't do it the day. Right? Yep. But it makes to me, that's, it's a brilliant strategy. I like I would go to door knocking just because I don't mind that

Christie Snapp: 6:13

right. Or not.And at the door, right, right.Yeah. And

Rick Ripma: 6:17

also, you know, I'm six foot four guy, right? Yeah,I don't.

Christie Snapp: 6:22

Yeah, people knocking on doors isn't as common anymore. I know. I'm not answering the door.

Rick Ripma: 6:27

Exact Yeah. But I feel comfortable with that. But also, you're walking around the neighborhood. Putting those things in the box works. I mean,obviously social media works.And then, and then you get them there. But then a lot of them might be able to pick their home. You know, they're their neighbors. They want sir.

Christie Snapp: 6:44

Right? Exactly.Yeah, basically, oh, I have this in mind for a friend. If they want a family member to live nearby. That's a great way to get the neighbors through to it so they can start sharing. Just passing the word along to so use the neighbors as who isn't curious. Oh, my gosh, everyone wants to everyone's nosy neighbors these days.

Rick Ripma: 7:04

Yeah. Yeah. I mean,I've lived in my neighborhood for 33 years. Okay. And I've only been in maybe three of the houses. Oh, rarely ever. I mean,only one of the other houses.I've I've been upstairs. Oh my

Christie Snapp: 7:17

gosh, yeah. I've been in all of my neighbors.Might have been a realtor in me.But yeah, that's so funny.

Rick Ripma: 7:25

But so it makes sense. Right?

Ian Arnold: 7:27

Yeah. You just walk over. He's like, Hey, how's it going? Alright, let's go check your upstairs. Yeah, who are you?

Christie Snapp: 7:33

I'm a realtor.I'm nosy like and if that most of them are comfortable with it.So.

Ian Arnold: 7:38

So you said you have you worked for Compass. But you have your own team? What's your property with that property? I'm sorry. All right. So what was the golden golden collective?All right. So how did that come?How did that name come around?And how did you get your own team.

Christie Snapp: 7:52

So as I mentioned earlier, I met my business partner when I first got in the industry, and she had been in the business a couple years prior. So we just hit it off, or our strengths are very opposite. So it works really well. So we our team name for the longest time was in DC and team. And this past year, we were looking into getting a new logo done and just sort of some rebrand. And I just one day, it just popped into my head, I said, What if we changed the whole name if we're doing a rebrand, anyway, let's like go big and just get a whole new identity, because I just felt like our team was just getting a little stale. And I just wanted to refresh. So we just sort of brainstormed names from there.And golden collective was just the front front runner for my whole team. And then we hired a marketing company to do like,the logo and brand voice and all that stuff for us. So

Ian Arnold: 8:47

yeah, I think it's smart to not didn't name it up to not don't take any offense to this, but as to other people out there. Now after yourself your name, yes, you can make it last longer than you

Christie Snapp: 8:59

exactly something you can sell down the road, potentially. But that's exactly what my business partner and I didn't want to do. Because especially because there's two of us, usually you have like one team leader with and then they start hiring out from there. But she and I were very much business partners. So we didn't want to name it after one or both of us. And that's exactly what we did. So

Ian Arnold: 9:20

that's awesome. So are you guys still growing? Or how are you guys looking at your team wise? Yeah,

Christie Snapp: 9:25

we have three agents that work with us currently, and we've had several buyer's agents if you will come and go over the years, but we have a really solid team right now. We would love to grow eventually. But we learned from past hiring firing situations that we kind of hired too fast and fire too slow sort of situation. So we really want to make sure that whoever comes to work with us is a good fit for everybody. So we're doing it a little slower moving forward,but we have a really solid team right now.

Ian Arnold: 9:58

That's awesome. So what When you're looking at hiring them, so we all learn lessons. So what type of person or characteristics do you look for when you're trying to hire somebody?

Christie Snapp: 10:08

Well, we would love someone with a little bit of experience, because we've hired brand new agents that literally just got their license. And that's, that's totally fine. But they can tell you what they think that you want to hear as far as what like they're willing to do. And then a few months, and you realize they're not willing to send the mailers out, they think they're bothering people, or whatever the case is. So it's really hard to know what kind of agent they're going to be if they're brand new, if they have a little bit of a history, we can kind of see a track record there. But we just want someone who's like a hustler want, they're hungry,they want to work they're not.They're open to our suggestions as to where and how to get business, just teachable. That kind of thing. So and it just a team player.

Rick Ripma: 10:57

way it is incredibly important. If you're brand new,or fairly new, that you listen to the people who actually know what to do. It's funny because I had an agent on last week I was talking with and he he likes to hire brand new people. Yeah,just differences in personality,right and what he likes. And,and it's it he and I are talking and I've had I've hired brand new people to be mortgage, and I've hired experience people.And the hardest ones are the ones who think they know everything. And they don't know anything. Right? You know, I've closed 5300 loans. And they've closed none. Yeah. Like, so they want to tell you what to do.Right? Exactly. Because all these houses, you've done all this, it's like, you need somebody who will listen. And the value of having top mentors,people who know what they're doing. 100% is one of the things we see as the game changer for somebody being able to get to the top of being a top level guru real level

Christie Snapp: 12:01

of 100%. Yeah, I tell eight newer agents all the time, find a team, if you don't want to be on a team, find a good broker who's going to mentor you, someone you can go to when you're writing your first contract to look over it for you and all that kind of stuff. Being on a team and being around other people that can guide you and help you through your transactions and all that stuff. I think that's invaluable.

Rick Ripma: 12:24

Yes, I, we can we can tell that from everybody we've had on Yeah, it's amazing how you start to see consistencies. And oh, this is what you need to do this works.And not everybody has their own thing. Right. Right. Not that every and there's a lot of differences. But there are some very consistent that would I would consider kind of rules that you kind of need to follow.

Christie Snapp: 12:48

Sure. Yeah. The success and there's so many variables out there to to make a successful career. Yeah. So yeah.

Rick Ripma: 12:55

And some of us you got to find you got to find the great team. You got it with great mentors to get you to that place. We've had people who've been on who for six months they floundered eight months they found right here they flounder they thought about getting out then they ended up on the right and the right team with the right mentors.

Christie Snapp: 13:12

Yes, that can make all the difference. There.Yes,

Rick Ripma: 13:15

this exploded, yes.

Ian Arnold: 13:17

But if somebody is looking to buy or sell, and how are they getting in touch with you?

Christie Snapp: 13:21

So the quickest way I would say is to text me at317-902-2989. Again, that's317-902-2989 you can text me anytime. That's the quickest way or you can find me on Instagram.I'm pretty heavy on Instagram right now. My handle is at snap sells real estate and that snap with two peas

Rick Ripma: 13:45

is in a PP correct.So I can't spell so I was wondering. Yeah, yeah. And to get a hold of Ian or I. Go to HardWorkingMortgageGuys.com That's HardWorkingMortgageGuys.com Or you can call 317-672-1938.That's 317-672-1938 And thank you for listening to Andy's real estate gurus. The guru's we interview share valuable insights. They reveal their strengths, personalities and how that worked for you. Well, we hardworking mortgage guys secure your best mortgage real estate gurus work hard to. They avoid problems the amateurs don't see they listen and they find unrealized opportunities. If you're buying or selling a home a real estate guru is a valuable asset asset. If you're even thinking of buying or selling a home, keep listening. And please call one of India's real estate gurus.

Ian Arnold: 14:32

All right, Christi.So we're gonna take a little sidestep. Okay, let's find out more about you. So if I got to take your phone away, you cannot work for 24 hours. And you're about to have a heart attack.Yeah, yes.Oh, what do we catch you doing for fun?

Christie Snapp: 14:52

So I play golf with a Women's League in my neighborhood once a week so that is really fun. I'm getting a lot We'll get more into that. Let's see, I am pretty much a homebody when I'm not working, I like to just chill at home with my family and go to movies. And we're at the pool in the summer a lot. So just a pretty chill life, I would say.

Ian Arnold: 15:15

Nothing wrong with it. Yeah.

Rick Ripma: 15:17

I think need that when you're

Christie Snapp: 15:19

when I'm an introvert. So I get recharged by you know, just relaxing and being around just my family. And you know, not overstimulated.And like, a bunch of people.Yeah,

Rick Ripma: 15:30

it's interesting that people think that a salesperson, somebody, I don't,I don't necessarily consider it sales so much. It's more you're taking care of customers, it's a with a change in the environment where people can look most things up, see somebody who's a really good teacher guide them through the process. But people think of us that way. And they think all of us are our favorites. Yeah. Many of us are not,

Christie Snapp: 15:55

yeah, people think that introvert extrovert is, you know, either shy or outgoing, right? But the definition really is how you get energized and recharged. So,extroverts get their energy from, you know, being in the room of networking, you know,individuals and like being out and face to face. And the introverts like me, I get recharged by reading a book at home by myself and like being at the pool with my family. So, ya

Ian Arnold: 16:25

know, there'll be times I'll come home from work or whatnot. And my wife's like,you haven't talked very much. I have nothing to say. today. Let me be me. I'll talk to you later. Exactly. So you said you got into golf. So do you just play the same course? Or what's your favorite course around. And so yes,

Christie Snapp: 16:44

we have a nine hole golf course in my neighborhood, it's just a private course. So it's really laid back chill, you don't have to have a tee time we can just roll up on our golf cart and hit a few balls whenever we feel like it. So I'm really lucky to be a newbie at golf to be able to just kind of go and like hit around if I want to. So the only other course I've ever played, I believe is Broadmoor. But I'm pretty much just that my course.

Ian Arnold: 17:12

If you can roll up at any time, right? That's that's the place to go.

Christie Snapp: 17:15

Yeah, I think a full 18 on another course might intimidate me at this point, but definitely a good place to learn. Yeah, it practice 100%and the Women's League that we're not we don't take it too seriously. So you know, it's it's fun and golf can be if you play golf, you know how frustrating slash amazing it can be.

Ian Arnold: 17:36

Wait till she starts getting good. After a couple of years. She'll be like, No, now we're taking a competitive Let's go.

Rick Ripma: 17:42

I'm not a golfer I used to play a little bit. Yeah.ever saw the the fun part of it?

Christie Snapp: 17:48

Yeah, yes. It's very frustrating. But the one good hit you get it's like keeps you going? Yeah.

Rick Ripma: 17:56

Yeah, that's that's the problem. You have to have one good. I know. Right? Yeah.Yeah. One good game. So what would you say your superpower superpowers are?

Christie Snapp: 18:06

superpower. I would say I'm really good at adapting with the market. And really knowing what like the current market conditions calls for in order for my clients to succeed. So writing a really good purchase agreement, knowing what the current market calls for, for a competitive offer.The offers I'm writing today look very different than the offers I wrote when I first got in in the industry. And just really walking my clients through that note, so they know what to expect. So that's one thing I'm I would say is one of my strengths.

Rick Ripma: 18:41

And that's really important. Yes. Because you've seen a lot of markets. So you you've got the knowledge and understanding and experience to know what how to write the offer for the times that we're in.Right. Yeah, we I read or heard that I guess 50% of the offers are now over list price. On the app, the average sale price now is over list.

Christie Snapp: 19:05

Yes. Yeah. It's a tough, tough market for buyers. But if you can walk them through what's going on currently, and so they know what to expect. Like if you show them a house and they're not thinking that they need to offer over over asking if I don't tell them that up front so they know Hey,just be prepared. We're going to be competing against other buyers right now you're gonna have to come with your A game right? Up, you know, right out the gate. So you can't

Rick Ripma: 19:32

come in and say I'm going to offer 10,000 under and then hope they come back and say no, you gotta give us your right then

Christie Snapp: 19:38

you're just wasting your clients time.You're wasting everyone's time.So just I'm just really honest and upfront with the clients as to what they're going to have to do to get a house right now. And they can be okay with that or not, but I just want them to know. Yeah, yeah, what to expect.

Rick Ripma: 19:54

I like to watch it's called escape to the country and it's it's an England and they take People that they're taking people out did very much like our homes. But I like to see what England looks like, watch it. But the thing that I thought was interesting is they not always but they when they price the home, it's we're taking offers above.

Christie Snapp: 20:17

Oh, they just say right up front what their bottom line is, you need to come in at higher. That's interesting. That's how they do it. Wow. That's really interesting. We've never

Rick Ripma: 20:26

had to do that. But now it kind of makes sense to price your house right? Making offers above.

Christie Snapp: 20:31

Yeah, yeah. And if you price it right on the door, I try and price my listings, right, where they should be market value wise compared with, you know, looking into the comparative comparative sales in their neighborhood. And knowing that that's probably going to position them the best way to get a bidding war going and get above

Rick Ripma: 20:49

your why is that so important? Well,

Christie Snapp: 20:52

we mean pricing,right? Yeah, I get value out over pricing, not ever pricing,or just pricing

Rick Ripma: 20:59

correctly. I think I understand why it is. Right.Okay. But I think it makes sense to have somebody who knows what they're doing they expert at it,that's done a long time kind of give people a reason. Because people, a lot of people, you probably run into these people who think that they Well,they're selling for over, I'm gonna right price my house way up, right? That really hurts them, right?

Christie Snapp: 21:19

Yes, 100%. So obviously, pricing under doesn't make sense, you're gonna leave some money on the table, pricing over and just seeing what you can get, you know, there's those sellers that just want to price as high as they possibly can,and just throw it out there and see if any buyers come? Well,the buyers that are in the market for their home, that would match that home right now are going to look at that and think that they're asking way too much, that doesn't make any sense. I'm not even going to bother going to see it. So they're losing out when you first hit the market. They're losing out on all these buyers that are currently looking that really would be a good fit at the right price. So you waste all that time, then you're reducing it that comes with the stigma. Buyers are now going to look at it and say, Why is it been on the market for so long?And all that kind of stuff. So you really want to capture the right buyers when you first hit the market?

Rick Ripma: 22:07

And so long right now is what? Not very long.Right? Right.

Christie Snapp: 22:11

Yeah, I think yeah, it I don't know what the average days on market is right now. I think it went up a little bit. But you should be under under 30 days, for sure. For sure. Couple weeks, maybe. You know, last year, it was three days. So it's a little bit longer with interest rates now,but yeah, it's it's pretty quick.

Rick Ripma: 22:31

It's yeah, it's very quick. And it's it's like, okay,if 30 days, maybe I don't know people are okay, but you get your house to sit down there 45days. I just know from my personal, I would be going Okay,so what's wrong with this?

Christie Snapp: 22:45

All right,exactly. That's the first thought that buyers think of when they see a house that's been on the market for, you know, over 45 days, and I

Rick Ripma: 22:53

have found the hardest thing to overcome is something that somebody built up in their mind. accurate or inaccurate? It doesn't matter,because it's hard to uncover.Yes. And then it's hard to help them see the

Christie Snapp: 23:07

real value. And yes, 100%. So it makes a lot of

Rick Ripma: 23:11

sense to do that.Yeah, price.

Ian Arnold: 23:13

So when you list a home, do you normally do you try to stage it? How do you take your photos? Are they professionally done? Yep.

Christie Snapp: 23:20

We always do professional photos if we do professional videos as well. And I do a lot of just candid on my on my Instagram and social other social media platforms. I do a lot of pre market just walkthroughs and more candid stuff as well. So yeah, we want as much reach as we can. We obviously, post it and syndicate it to all the homebuyer websites and things like that. We also do ad works. We do ads on Facebook and all that stuff, too. So as soon as it gets listed all that's ready to go to get pushed out. Yeah.

Rick Ripma: 23:57

How important is social media today for for marketing the house?

Christie Snapp: 24:02

I think you can't do without it. In my opinion. Most buyers I think I don't remember the last stat I read was 98% of buyers start their home search online, and especially social media. So they're that's where they're,they're, you know, they're scrolling. They're just sitting there looking on their Facebook and Instagram and tiktoks and whatnot. So that's where you gotta be you gotta be where the buyers are. So

Ian Arnold: 24:25

no, I agree Internet has changed, no matter what sales you're in what thing you're getting rid of. Just because I mean, even if you go car shopping, you're looking at online before you ever walked Oh, yeah. I mean, if you want to buy a computer, you're looking online. Yeah. Before you ever walk in even if you walk into a store, you're Googling

Christie Snapp: 24:45

and researching first. So yeah, you have to be online.

Ian Arnold: 24:50

And it's it's nice when people understand that because if you did it then you're still going door to door which as we've talked earlier is my barrel. I rarely Oh, I don't like opening my door. Knocking on it. I don't know. Yeah.

Christie Snapp: 25:04

Not personally my style. It's so it works for some people still, but yeah, not not my thing.

Ian Arnold: 25:11

So what would you say is the main reason you think you've seen a lot of people fail in real estate? Cuz I know what this person is like 90% in the first five years. And you've been

Christie Snapp: 25:24

there realtors?Yeah, I read a stat. Last week,I think we have currently around9500 agents in our board. And we looked at numbers 10 years ago,there was I think, 6010 years ago, and now we're almost at10,000. So yeah, I think in this market, the people who are going to not quit and stick it out,are going to be the ones to come out on the other side of this market that we're in is a super tough market. Now, I forgot the question. No, no, yes.

Ian Arnold: 26:00

Because you've been around a long time. So what what do you think one of the main reasons why people fail, they

Christie Snapp: 26:07

fail. I think that people are afraid that they're bothering people. And they are, we used to say, don't be a secret agent. So shout it from the rooftops that you're in this new industry, if you're if you are newer and get face to face with your sphere. That's one thing I wish I would have done a lot sooner in my career,I did some networking events and stuff like that. But getting face to face setting up stalking your schedule with coffees and lunches with just people you know, and it doesn't even have to be a sales meeting per se.You know, just just building relationships. Right off the bat with everyone you know, in your sphere is, I think going to be key for long term success down the road when you get the ball rolling with selling, buying and selling houses.

Ian Arnold: 26:53

And I don't want you to be secret agent. So I'm gonna get in contact with you.

Christie Snapp: 26:58

So you can text me as the fastest at317-902-2989. And I'm also on Instagram a lot at snap sells real estate snap with two peas.You can text or call me my number or get a hold of me on Instagram.

Rick Ripma: 27:16

And to get a hold of Ian or I go to HardWorkingMortgageGuys.com That's HardWorkingMortgageGuys.com Or you can call 317-672-1938.That's 317-672-1938.

Ian Arnold: 27:27

All right, and now we'll get into the question of the week and the question of the week is sponsored by Ian and Rick, the hard working mortgage guys where we believe in helping supporting you and your realtor by sending constant updates through the loan process. We don't like living in a black hole so we do not allow you to live one. Alright, so here's a tough question. Oh, gosh. All righty. Yeah. What was your first car?

Christie Snapp: 27:50

My first car. It was a Honda Accord. And it I don't remember the year it was but it was the like, it was a turquoise like iridescent turquoise color. Yeah, color.Yeah, that was my first car in high school. So how long did it last? It lasted a few years. My brother actually wrecked it for me. I was without a car for a little while and I was really mad about that. But

Rick Ripma: 28:18

yeah, gone, brother.I

Unknown: 28:19

know. You have to buy your new one or

Christie Snapp: 28:22

no, it was Yeah.No. My parents didn't make him by me and I will darn your parent. I know. I know.

Rick Ripma: 28:30

So what was it like growing up in Bloomington?

Christie Snapp: 28:33

It was really fun. It was you know, small town but still a college town. So being on a college campus was really cool. The campus there was so so pretty. And yeah, it was just, you know, quaint,small town growing up. So

Rick Ripma: 28:51

all my boys went to went to IU. Okay, my brother went there years ago. Of course,he's my older brother. So and he he didn't leave for like 20years he loved

Christie Snapp: 29:01

Yeah, let me tell ya. Bloomington is a great,great town. Yes. Beautiful. Yes.I

Rick Ripma: 29:07

just wondered.Because, because it's it's different. When you are in a town that has a big university that says has such an influx of people. Yeah,

Christie Snapp: 29:17

yeah. It's very diverse. And yeah, it was fun growing up there and a

Rick Ripma: 29:21

lot of opportunity.A lot of things you can go do that you wouldn't have in a small town.

Christie Snapp: 29:24

Right. Exactly.Right. Exactly.

Ian Arnold: 29:26

So so when you transfer Purdue, did you actually say you're from Bloomington Are you just say I'm from Indiana? No.

Christie Snapp: 29:33

I was upfront about it. But of course, the people at Purdue like loved it because I transferred from the enemy, you know? Yeah.

Rick Ripma: 29:42

That's exactly right. So what would you say the value is for somebody? The first time homebuyer to buy a home.How does how does it improve their life? What does it what does it do for them?

Christie Snapp: 29:55

Yeah, I would say the number one thing is equity. You have an asset in your possession that will over time grow in equity. You know,they say buy real estate and wait instead of the opposite. So it's I think it's huge for wealth building. In general, if I don't, there is a stat that I think people that own a home or a certain amount wealthier

Rick Ripma: 30:21

$100,000 Is that staff? Oh, is it?

Christie Snapp: 30:24

Yeah, it's crazy. It's crazy. Yeah. So just like for generational wealth building, right. You need to own property just you need to? Yes.You just need Yeah, I own three rentals currently. And I mentioned before that my my parents own rentals in Bloomington, because college down, it was a perfect area to have rental property. So I sort of grew up around that. And then I actually when I moved to Indianapolis, the first house I bought was actually a rental property. I bought a rental before I actually bought a home myself. So yeah, I'm very I'm an advocate of owning real estate for you know, wealth building purposes.

Rick Ripma: 31:02

I heard a, I don't remember who it was, I wish I could give them credit for it.But it's somebody who's,obviously in real estate and they said, buy, buy, buy your first home. Lived there two years, rent it out by the next home. Live there two years, buy another home. Yep, read it.

Christie Snapp: 31:21

Rinse and repeat. Rinse and repeat. Yeah.And they

Rick Ripma: 31:23

said, and I don't think that's accurate. I don't think this number is accurate here. But they said in in 10years, you'll be a millionaire.Oh, yeah. Okay. It's probably not accurate here. But it is amazing. My guess it's my niece and nephew. They bought a house.And probably two years ago,$200,000 house, it's gone up135,000 It's

Christie Snapp: 31:48

absolutely nuts.Yeah, I was showing a house the other day to a buyer. And they were like, they bought this house, you know, two years ago for 100,000? Less like, why are they asking like what they do to the house? I was like, that's just the market. Right? Like they didn't have to do anything.The market the demand? Is there,the markets, that's just what it dictates. So.

Rick Ripma: 32:08

And that is the value of buying

Christie Snapp: 32:10

real estate?Yes. 100%? Yeah, yeah. So

Ian Arnold: 32:13

we're talking about the value of that. So let's get into this. Because you did your family did a lot investments,you do some investments? What is the value of having an investment property? So somebody's out there, and they're in their starter home?And they're like, oh, I need to move up? Why? Why should they rent that starter home out instead of selling it?

Christie Snapp: 32:31

Well, if they can rent and you have to do the numbers and the math, or you buy but yeah, if so you have a mortgage on the property. And the rent is, let's say, four or$500. More than that rent, or that. But more than that mortgage, the renter is paying your mortgage for you plus some.So over time, you're going to eventually pay off that mortgage, hopefully, and while your renters will pay off that mortgage, and then you'll have asset, they're sitting there that you can either sell, if you need the equity out of it or hold on to, you know, my plan for mine is that's going to be part of my retirement. Once the mortgages are paid off, I hope to take the equity out of the current houses to them buy more,and then keep keep building that for my retirement. So

Rick Ripma: 33:17

and it's important for people to know that if to do that you may need money for downpayment on the next house,right? So what you do is you have to finance the current home to get some cash out and you need to do that ahead of time.While it's still a primary residence, correct, okay, yes,that's something that's really important. So if you have a house and you're thinking, Okay,that sounds like a good idea.And it doesn't mean you have to put a first mortgage on it,depending on what your rates are, how much money you're going to get out that kind of thing.You may want to put a home equity line of credit, there may be other things, but you do it while it's a primary residence.Right. And before you go, you know, your, if you want to list it, you want to do this ahead of time, if if it's something you think you want to do, you should meet with the real estate agent first and talk about it see if it makes sense. And you should meet with somebody like you who knows rental property,

Christie Snapp: 34:08

right? Because you got to know what the market rent is to Yes, you need to know what you can realistically rent it for and know that that's going to be more than your mortgage payment. Right? Yeah,there's a lot of numbers to look at before you jump in and a lot especially in the market now there's not a ton of quote unquote deals to be had. So they're harder to find now but you don't want to just buy one to buy one you want to make sure that the numbers work and make sense

Rick Ripma: 34:33

and there are more people buying rental property it seems like to me Yeah, I would say the same Yeah. Yeah. Seems like it so it seems like it's a harder thing to do. But that doesn't take away the value right the value still the values

Christie Snapp: 34:47

100% there Yeah.

Rick Ripma: 34:48

So I just think it's a good thing on the other side,kind of hate to bring it up because we need inventory.

Christie Snapp: 34:54

Oh my gosh, so bad. So this is a this stat blew my mind the other day we again we were Looking at 10 years ago versus today, and then year over year, 10 years ago, we had13,000 active listings on the market. And today we have closer to 3000. It's absolutely insane.Yes,

Rick Ripma: 35:11

you have more buyers. I mean, there's just the way more buyers Yep, people looking. So what is something you're really excited about or you're proud of in your business today?

Christie Snapp: 35:23

I would say my team, again, I mentioned earlier, we have a really solid team right now. And we've gone through a lot of team members.And I am really proud of the team that we've built. And the team members being a resource for them being their team leader, I'm really trying to lean into that. And the goal is to add more team members that I can help mentor as well and get their business built up. And I will still always sell but I can maybe hustle a little bit less and focus on building my team's business. So and my business partner and I have worked together since 2011. And I think that isn't seen a lot. We've,you know, we we've stuck it out and we just, it just works. So having a business partner I 100%Trust and we bounce ideas off of each other. We're you know, our strengths are opposite. So it just it fits and it sort of her strikes. She's a master networker. I would say if she joins, I don't know a club or a networking group or and she has a kid too. So if she's like,even out she took her kid to swim, swim lessons and sold somebody's house. So she she really dials that in and she's just real personable. And, and I'm more of the sort of creative, like marketing side of things. And

Rick Ripma: 36:47

yeah, that's another part of your superpowers. Your marketing. Yeah. Which you went to school for?

Christie Snapp: 36:53

Yeah. Yeah.Communications, PR marketing,all that stuff. Yeah. So yeah, I guess I did. I am using my my degree after all, a little bit.

Rick Ripma: 37:02

I'll get it all helps. Yeah. And you've learned most people when they look back,for certainly for me, you look back at your life, and you go,Oh, because of that I did better at this. And because of that I did better at this. And it does.

Christie Snapp: 37:16

And yeah. Oh,yeah, better things happen for a reason. Yep.

Ian Arnold: 37:20

All right. So I'm gonna ask all my favorite questions. Okay. And since you've been in the industry, a lot of you probably have tons Oh, okay. What's your one of your most favorite memories of selling real estate?

Christie Snapp: 37:29

Oh, man. The one thing that popped into my mind was getting to sell a condo there's Residences at the Conrad. So it was my first one of my first you know, luxury,high end luxury deals, and getting to see that building and the amenities that comes with they basically live in a hotel was really, really cool. And it's, as far as I know, the only building in Indianapolis with a doorman. So that was a really cool experience. And it was funny when we were negotiating on the price. You know,typically you do it on paper,email, back and forth.counteroffers, whatever. And this was very much like they do in the, in the shows, like I was sitting at lunch with my clients, we talked about the offer, I stepped outside called the listing agent, he, you know,went to his client and was calling back and forth. So it was really bizarre that it like happened verbally first, and then we put it down on paper. So that was Did you like it that way? Yeah, I made it a little faster. But thanks. Yeah, you didn't have to wait for the email and the signature and the counteroffer. Why do you think it happened that way? I don't know. I honestly don't know. I just, yeah, it just happened that way. The other agent and I knew each other and we just talked back and forth. And I think both clients just wanted to get something negotiated. So yeah, that's that's what happened. Yep. See

Ian Arnold: 38:55

what she just said everything on TV. Exactly. Yeah.She's the first agent on here to say that. It's all fake.

Christie Snapp: 39:06

Yeah, exactly.Just like TV. stiletto, isn't all.

Rick Ripma: 39:13

It is funny to watch some of those. And it's funny,but it's kind of sad because people watch it. And they think that's what it's like,

Christie Snapp: 39:21

and then they want to get into it. Because it's fun. And oh, that's that looks easy. Yeah. But yeah, it's not easy. No, no, that's

Rick Ripma: 39:28

one thing I want everybody to understand is not being a real estate agent is not easy. It's a grind. It

Christie Snapp: 39:33

can be a grind.Which you know, you have you work for yourself. And not a lot of people know how to do that.If they especially if they're coming from another career or a corporate job or what whatever it is, you know, you have to know really how to push yourself and be disciplined and yes, it Yeah, it's it can be really hard

Rick Ripma: 39:53

pushing yourself as can be a real struggle. Yeah,there are people who just can't they need somebody to To tell them what to do, right? I see that in mortgages. I had a big team at one time. And it's like,if you didn't tell them what to do, they didn't do anything.

Christie Snapp: 40:09

Yeah. Yep. They weren't motivated. Yeah. To be self self disciplined, for sure.Yeah.

Rick Ripma: 40:14

But it really helps.I think the positive of real estate is your time isn't your own. But you have some freedom.

Christie Snapp: 40:24

Oh, yeah, you have the control, to make your schedule what you want it. So especially though, when you're new, you might have to bend a little bit when you're first getting your feet wet and getting trying to get clients.But yeah, you have to, you have to be self discipline for sure.And no, know how to push yourself and hustle, especially when you're newer. And then eventually the clients, you the source of your clients sort of changes, like, you know, the more longer you're in it, the more you're getting referrals from past clients and things like that. But yeah, you gotta hustle when you're brand new.

Ian Arnold: 40:58

So you mentioned about getting the referrals later on. So do you do a certain follow up or anything to keep in touch with these people says,Yeah, industry for so long?

Christie Snapp: 41:08

Yes, of course,we do a lot of client events throughout the year, we do one huge client appreciation event every summer, right around Fourth of July. And then we do little things throughout the year. Sometimes we will invite a smaller pool of clients to like a game night and like, hey,we'll have some wine and, and snacks. And we'll just hang out and play games. So we like to like do a little bit more intimate. client events like that. And then you know, the drip campaign, the emails go out with information we think's valuable for them to know and all that kind of stuff. So,

Rick Ripma: 41:42

and I think people need to understand the reason you do that. Is it obviously it helps you keep in touch. But it's also a benefit to your client.

Christie Snapp: 41:51

Oh, yeah. I'm always thinking like, what's valuable to them? What information do they need to know? What do I think they need to know about the market or whatever it is? So yeah, it's always just providing value to the client bothering them. No one has told me yet that I've been bothering them. So knock on wood. Not to thank people,right? Yeah. I think people think Yeah, yeah, we had a buyer's agent a long time ago.She didn't want to send mailers she didn't want to bother people. But then she was meeting with a, I think it was a zillo lead and for the first time, and she was at the house with them just chatting. And she said, Do you have a real estate? Are you working with someone? Or do you have one? And they said something like, Well, we haven't really been loyal to them. But they, but they've been loyal to us. They've kept us on their mailing list. And so that like was a light bulb for her thinking, okay, they think they value that they think that they're agents being loyal by keeping them on their mailing list and sending them like information that they want to know. So that was sort of a lightbulb moment for her I think, and it was interesting.

Rick Ripma: 43:03

The statistics are very obvious when you look at them. If somebody if you keep in touch, you get more referrals.And you get repeat business.Yeah. Because people as much as we are. You know, when we close?It's, it's so everybody's happy.And everybody loves each other.And not all the time, but most of the time, right? Yeah,everybody's just really happy.And it goes well, and they're like, oh, yeah, I'll tell everybody about you. And I, two years later, they use somebody else because they forgot. Yeah,

Christie Snapp: 43:36

they forget.Yeah, people have lives. They go on with their lives after the closing. And, you know, and if you're not reaching out, they're going to forget, so it's just about being top of mind. And if someone does come up and say like, I need to I need to buy a house. Oh, you need to call so and so you need to call Christie. Yeah, you know, so

Ian Arnold: 43:56

Well, the other nice thing and a lot of people don't really think about it until after you purchase a home it's let's say my water heater goes out. If I call my real estate agent, if I call you right now,Christy, could you give me a couple referrals? I can? Water Heater? 100%? Yeah, easily. So it's not just about selling the home. But if I can help you take care of your home later,something's going to happen.Let's be on. Yeah. Just like a car. Yeah, something's gonna break. All right. Well, guess what? I know the right person had contact? Yes,

Christie Snapp: 44:22

exactly. Yeah,you have to be that that resource for them? 100%.

Rick Ripma: 44:27

Yeah. If it comes from the real estate agent,which the golden Yes, it's golden. Take care of you because they, they get a lot of referrals from that real estate agent and probably from other agents that, you know, there's a lot of agents doing that. And so it's extremely valuable referral. Yes. Whenever I need somebody now, if I don't have I have a lot of sphere of influence, but if I don't I call it why don't people get on the show and say, hey, who would I have? Right? Yeah, yeah. Because you call somebody that they don't No, no, you. First of all,if you're if they call you back,you're lucky, right? But if you refer them to me, and I call and I say you refer them, they're gonna call me Right, exactly.Yeah. Or I'm gonna call you and say they won't even call me back. And they probably won't be referred again. Right. Exactly.Yeah. So it's really important.So what would you say? Or how would you describe your brand?

Christie Snapp: 45:20

Oh, that's a good question. I would say we are very resourceful. Like, we were just talking about professional, but also, we like to have fun. Like, we,throughout my whole career, it's not I haven't felt like I'm,this is my business over here.And then this is my life, it's very much flows like together.So yeah, that's, I would say my brand is just, you know, being a good resource, being professional, being there for my clients, and making friendships along the way. And everything sort of starts intertwining, you know, neighbors or friends, they neighbors become clients, and then we help their family members. So yeah,

Rick Ripma: 46:07

we got to be friends, you can't walk through their house if you

Ian Arnold: 46:11

are not. So what she's really saying is her company's Golden Knights. And she thought she was a PR. Yeah,

Christie Snapp: 46:23

she still thinks. And speaking of what we were just talking about, we did create the gold list of all of our recommended vendors that we've been sending out to all of our clients and past clients here recently. So I made that earlier this year, and we've been sending that out throughout the year. And that's really helpful for people to have just a go to list of contacts for that's awesome. Anything they might need.

Ian Arnold: 46:47

So if somebody wants to get on your list and get these emails, get this communication that you have, how would they get ahold of you?

Christie Snapp: 46:53

So people can get a hold of me on my cell?317-902-2989. Again, that's317-902-2989 Call or text is probably fastest. I'm also on Instagram, at snap sells real estate, and can throw my email in there too.christy.snap@gmail.com Christie spelled ch ri s t i e.

Rick Ripma: 47:19

And if somebody was,maybe there's an agent listening and they're thinking, you know,wow, I really like her. I think I'd like to be on her team.Yeah,

Christie Snapp: 47:27

absolutely.Yeah. I'm always open to chatting with realtors who are possibly interested in the team.Yeah. 100% Awesome.

Rick Ripma: 47:34

Yeah. And to get a hold of the Ian or I call, you can call you can go to HardWorkingMortgageGuys.com That's HardWorkingMortgageGuys.com You can call 317-672-1938. That's317-672-1938. And follow us for more indies real estate gurus

Ian Arnold: 47:51

and reminder if you have any friends, family or coworkers looking to buy sell,refinance, let us know we'd be more than happy to help you.Christy, thank you for joining us on the show having

Christie Snapp: 47:59

me this was fun branch NMLS

Announcer: 48:01

number 33041.Recruitment NMLS number 664589.Arnold's NMLS number is 195469equal housing opportunity some restrictions apply