Guru Beckie Schroeder with FC Tucker

Rick Ripma: 0:00

Welcome to Indy's Real Estate Gurus. I'm recruitment your hardworking mortgage guy and I've been in real estate and mortgages for over 34 years, I've helped over 5300 folks finance their homes, my team and I believe in custom tailor loans, not a one size fits all approach. We believe there is the right mortgage for you. And we believe we are the team to deliver it

Ian Arnold: 0:18

and I'm Ian Arnold Part Rick's hard work in mortgage team. I'm in the financial industry for 15 years helping customers rebuild their credit to get the best possible interest rate. I also have a passion in helping you secure your overall real estate dreams. And if you're anything like me, pay your home off even faster.

Rick Ripma: 0:32

And for up to date information on India's real estate market or mortgages, go to HardWorkingMortgageGuys.com That's HardWorkingMortgageGuys.com. There, you can find all of Ian's mine information, or you can give us a call at 317-672-1938. That's 317-672-1938. And today, we have Becky Schroeder with FC Tucker, Ron. Hi, thank you so much for joining us.

Beckie Schroeder: 0:55

Thank you for having me.

Rick Ripma: 0:56

You are you've been in the business quite some time. And you've done phenomenally well. And we're really looking forward to hearing your story and a little bit about you. We love to start with before real estate, if you can remember back that far.

Beckie Schroeder: 1:12

Oh, yeah. It's challenging sometimes. But yes, I can get there

Rick Ripma: 1:15

for me. So what did you do? Where'd you grow up? You know, where do you go to school.

Beckie Schroeder: 1:20

I grew up in Troy, Michigan. moved there when I was two with my family grew up there. grew up playing sports. So I was definitely a tomboy, growing up and played sports throughout high school as well. And went to Athens High School in Troy, and then left there and went to school down in Florida.

Rick Ripma: 1:49

That's a big difference. Yes,

Beckie Schroeder: 1:51

well, I had a I had my husband actually at the time we were dating and that didn't work out and we split up. And I said if I'm going anywhere, it's going to be down somewhere nice. So and they had a great education program, I went to USF University of South Florida in Tampa, because I wanted to get my education degree, as you've heard many times, lot of teachers end up as realtors. So

Rick Ripma: 2:15

make great real estate agents make great real estate,

Beckie Schroeder: 2:18

I think we're just comfortable, you know, you have to be in front of a group of people all the time. And that's so

Rick Ripma: 2:24

your your teach, you know, your, your, your, you know, how to educate people and help them understand and you also know how to keep people calm and and kind of deal with a lot of different situations. Yes,

Beckie Schroeder: 2:36

that is very true. Very true. So, but yeah, that's I grew up. However, my parents did divorce when I was 13. And it was just my mom and I, my brother actually moved with my dad out of state. So that was an adjustment. My mom was a hard worker, she was gone a lot. She was a nurse, and you kind of have to fend for yourself. So you grow up real quickly and you work, you know the value of $1 because there's not a whole lot of money. And, you know, that was carried on from my mom who grew up without a father as well. And my mother's father, my grandfather died when she was five and my grandmother and mother never remarried. But she had to work. Wow. Yeah. So that's kind of our genes were just

Rick Ripma: 3:30

so you learn you learn to hard work from from your mom and grandma.

Beckie Schroeder: 3:34

Absolutely. 100% So

Rick Ripma: 3:36

What sports did you do?

Beckie Schroeder: 3:38

Gosh, everything my mom and dad at the time had started when I was young put me in everything and anything. So but I ended up falling into playing basketball in high school and soccer but I played soccer my whole life. I was on travel teams, you know, and then throughout high school, gave it up in college. Just kind of wanted to focus on college, but still played intramural.

Rick Ripma: 4:06

Plus, it's too hot to play soccer in Florida. So from there, how did you end up in Indianapolis and how did you end up in real estate?

Beckie Schroeder: 4:15

Okay, so the boyfriend at the time we were dating, we broke up. Turns out he's my husband today. I moved down so bad. He was a bad so six months apart. He ended up coming down to Florida. We got together. He went to USF as well. We both graduated together same year and he landed a job with Thomson consumer electronics, which used to be here and Carmel RCA electronics. So we we started moving around with his career and eventually landed here in Carmel. And then we had our children we started having Kids when we were still down in Florida, my daughter was born in Jacksonville, Florida. Actually, I take that back, we lived in Jacksonville, Florida. She was born in Tampa, we lived in Jacksonville, Florida till she was about 18 months. Okay. Then we moved up here with Thompson, my husband worked with Thompson in Jacksonville. And then we had my son here. In Indianapolis, lived here short time, moved to Connecticut, lived in Connecticut for three years. And then, you know, moving up that corporate ladder here at Thompson, we got transferred back here, and we wanted to be in Carmel. And that's how we got here, when my kids got to the age of seven and 10. They were old enough. And I just felt the need to have to I wasn't working, I was a stay at home mom at that time. I just felt the need that I needed to do something. And I wanted to be something. I saw my husband climbing this ladder, and I thought my kids are old enough, I need to find something I can do that's flexible. And that's, you know, I had a garage sale. And this woman said to me, you could sell ice to an Eskimo because, you know, my my thing and I'm a people person. Right? So I thought what can I do? Real Estate it was. And

Rick Ripma: 6:21

you saw the other side of it quite a bit from all your travel? I'm guessing

Beckie Schroeder: 6:24

I did. In fact, our first our realtor on three transactions was an FC Tucker realtor. Oh, really? Yes, yes. So she kind of paved the way and hence helped me get into real estate as well. So

Rick Ripma: 6:44

and so when you got into real estate, one of the hard things to get when you get into real estate is getting going. So how did you do that? What did you do? What was your process,

Beckie Schroeder: 6:55

I pounded the pavement. I was in the office. Every minute I could be until my kids got off the bus. And then I was home. I did all sorts of marketing to my community that I live in. I would do social committee, I was on my HOA board, I really focused heavily on my neighborhood, giving them information that was beneficial market updates updates in our own community. You know, what's selling, what's not selling? Why it's not selling? Doing the open houses, you know, just really putting yourself out there. I mean, you're working 50 hours, 60 hours a week to get your business going. And it eventually pays off. But you have to stick with it.

Rick Ripma: 7:52

Yeah, that's it's the key is hard work. And then doing the right things. I'm sure you had mentors. I did. Who were your mentors? And how important was that for you.

Beckie Schroeder: 8:02

So I would say my one of my managers was a huge mentor to me. She's no longer a manager today. But Janet Hardy was always somebody I could go to. When I did get into the business, I did not have thick skin. So you know, and this is couldn't be a cutthroat sometimes. And I can remember losing my very first listing. And I think I cried like a baby. I was so excited to have it. And then I lost it. And I thought, Oh, if this is what this is about, I'm not sure this is for me, because emotionally it was like, you know, not good. So she would obviously talk me through it, you're good at this positive reinforcement would help me write contracts, you know, helped me with developing my listing presentations and my buyer presentations. So she was a very big help to me. And got me through, you know, you develop thick skin along the way, as you know, so.

Ian Arnold: 9:15

So it's one of those interesting things. And we've always had this conversation and realtors mostly all say, hey, look, you gotta be calm, you gotta be collective, you can't show emotion. So it's interesting that when you first saw that you you showed the emotions, but then you've learned the process to be like they say a duck on the pond, your feet or two feet are moving 100 miles an hour. But on top, you feel like you're calm as it can be.

Beckie Schroeder: 9:39

I mean, that's part of it. You're the experts. So when you're meeting people, actually for the first time, I mean, they're looking at you, you're you are the expert in your field. So you want to present that to them. And if you come off as incapable or you know, not knowledgeable, it's going to show so

Rick Ripma: 9:59

that's vital because it's a big decision. And they're gonna go through lots of emotion, whether they're buying or selling. There's, there's a lot of emotion lately

Beckie Schroeder: 10:08

I relate this job in a way to my grandmother's role as a hairdresser her whole life. She was a therapist, she, you know, would people would talk to her about everything a marriage counselor, we're almost in the same boat sometimes because you become very close and connected to your clients. And you'll see how the family dynamic interacts husbands and wives interact, who likes what, who doesn't like what, and at the same time you are pulling in all this information, trying to make it work and understand their process of things we kind of almost turn into chameleons in a way to adapt to what our clients you know, lifestyle is or their thought process. You got to pull all that info in.

Rick Ripma: 11:00

Yeah, it's so it's, it's so most people think it's about real estate, but really, it's a it's a job about people,

Beckie Schroeder: 11:09

people and relationships and understanding and yes and trying to work and see what's best fit for their needs.

Rick Ripma: 11:21

And if somebody out there is looking to buy or sell, what's the best way to get a hold of you Becky?

Beckie Schroeder: 11:28

They can call me on my cell phone pretty easy. 317-345-1122 Or they can reach me on my email at B Schroeder at talk to tucker.com

Rick Ripma: 11:41

How do you spell Schroder?

Beckie Schroeder: 11:42

S C H ROEDR.

Rick Ripma: 11:45

Alright, and I may butcher this but if you need to get a hold of her her phone numbers and then call her text 317345112 to Correct, correct. I usually mess it up and then nobody lets me do it again. So I did good on that one.

Ian Arnold: 11:59

So I gotta ask what's your maiden name? Like Smith? It was something easy. Now. You guys spell Schroder all the time?

Beckie Schroeder: 12:04

No, my maiden name was effort.

Ian Arnold: 12:06

Okay. So you still had to spell it?

Beckie Schroeder: 12:09

Yes, exactly. Oh, thanks. Schroeder's

Rick Ripma: 12:11

hard. It's just, I just, I can misspell anything. So if somebody would just spell it for me, that helps me I get

Beckie Schroeder: 12:19

Schrader a lot. Do I do?

Rick Ripma: 12:21

Okay, well, that's F C, and I didn't do that. No point for that. Thank you. And to get a hold of ESRI. Go toHardWorkingMortgageGuys.com That's HardWorkingMortgageGuys.com Or you can call 317-672-1938. That's 317-672-1938 and thanks for listening indies real estate gurus, the gurus we interview share valuable insights they should reveal their strengths, personalities and how that work for you. Well, we hardworking mortgage guys, secure your best mortgage real estate gurus work hard to avoid problems the amateurs don't. They don't even see. They listen, and they find unrealized opportunities. If you're buying or selling a home a real estate guru is a valuable asset. If you're even thinking of buying or selling a home, keep listening and definitely call one of India's real estate gurus.

Ian Arnold: 13:08

Alright, so we're taking a detour off to the real estate side. Let's get to know you more. So say take away your phone for 24 hours after you get done having a heart attack. What do we catch you doing for fun?

Beckie Schroeder: 13:20

For fun? I am playing tennis. I play here locally. At the Carmel Racquet Club. I'm on a team. I have a summer team, a usta summer team. And I also have a fall and winter League, which is called C Whittle. And you'll see me doing that you'll see me you know with my earbuds in and taking a walk riding a bike. So I'm still trying to keep up with some sports and activity. And that's also therapy and I love love doing yard work because that's therapy.

Ian Arnold: 13:55

So have you gotten into pickleball? I know that's a huge

Beckie Schroeder: 13:58

I have and you know, it's it's different from tennis, it's way different. The only thing I can liken it to is Ping Pong but a little on a bigger scale. But it's fun. It's a lot of fun.

Rick Ripma: 14:12

Does it hurt your tennis game?

Beckie Schroeder: 14:14

It hasn't yet. Knock on wood here. So far, so good.

Rick Ripma: 14:19

Because when I played tennis, I was never very good. So I'm not saying that but I play and then I play racquetball. And when I played racquetball and went back and played tennis, it ruined my tennis game for quite for some time. I had to get back into knowing the length of my racket not but again, I went very good. So maybe it doesn't do that, or somebody actually can play.

Beckie Schroeder: 14:39

Well, so far, so good. So but I'm not playing pickleball every week, so

Rick Ripma: 14:45

we're finding more and more people who are really into pickle. And my neighbor. She can't do any of it now but she was like, yeah, she played all the time, all the time and was on the

Beckie Schroeder: 14:58

US to st Yeah, USDA

Rick Ripma: 15:01

she did all that. And then she got the eventually because she's her shoulder wouldn't handle it anymore. So she had to she didn't even she can't do rackets at all anymore. But, man when people sometimes it's it's amazing how good some of the people are and yes, and tennis Oh yeah, not being pro is even just

Beckie Schroeder: 15:20

oh yeah normal. Yeah. Oh yeah, that's why there's levels.

Rick Ripma: 15:23

Yes. Yeah, that's right. Your clients that way, you know,

Beckie Schroeder: 15:27

I, you know, I really haven't there's so many realtors and there's a lot that actually play tennis. So I can't say that I have met a lot of clients that way. But a lot of friends.

Rick Ripma: 15:42

Yeah. But it never hurts to get to know other agents because you work you're working with it's not. It's not an adversarial. It shouldn't be an adversarial, correct occupation. Correct. It should be. You have a listing, I have a buyer, let's work together. You want to sell the home, we want to buy the home.

Beckie Schroeder: 16:02

Let's work this out. Absolutely. Always a win win.

Rick Ripma: 16:05

Yes. And everybody wants the same thing. They may want it differently. That seller wants the most money, the buyer wants to buy it as low as possible. But the reality is, everybody's after the same end result. You have no

Beckie Schroeder: 16:17

idea how many times I have said that to other agents, because maybe their client always has to have the last word. And I say I understand that. I understand. Maybe they they feel like they have to have the last one here. But at the end of the day, let's try to convey that we're trying to make this a win win for both parties. That's the goal.

Rick Ripma: 16:37

Right? Yeah, you want to you both want the same thing. Win wins

Ian Arnold: 16:41

at the end sign on the dotted line. That's right. You could sign last I don't care. Let's go. Fast. That's true. So go ahead. So since you've been in the industry for a little while, so how have you seen like, if somebody buy a home for the first time? How has that helped them throughout the process of their life? Whether it's buying more or staying in the same house?

Beckie Schroeder: 17:06

How does it help them in the process of their light inner life like financially, mentally? Oh, by buying their first home? Oh, well, obviously, investing in your future is investing in yourself by buying a home, you're basically paying yourself over the amount of years that you live in this home, whereas versus renting. You're not receiving any benefit from that. So I think what you're trying to say, Is it beneficial to as a first time homebuyer buy a home? And the answer would be absolutely yeah, if there's a way to afford that. Absolutely. Your house is going to appreciate over time, you're going to be sending in a monthly payment that is going to be you know, gaining value and reducing what your your principal your principal is. So when you go to sell, you're still going to recapture some of that back versus renting it again, it's just you're saying bye bye every month. So if there's a way to buy, absolutely buy,

Rick Ripma: 18:15

and it doesn't have to be your In fact, it's probably not going to be your dream home. Right your first home is a stepping stone. And and you know maybe if you're lucky, it is your dream home. But for most people, it's not correct and you but the value it by buying the house and the equity that you get from the house not only the increase in value, but as you pay your mortgage now as you were talking about, you have now you you get a house and maybe the next time just made up numbers you have$100,000 in equity that you have that you can now bring to the next home. Exactly. That means you can buy a lot nicer home more and you work your way up. Correct. I remember I sold new homes for a builder for 11 years and how many people would come in and they think they're buying their dream home and it's like, no, this is a stepping stone.

Beckie Schroeder: 19:07

Well for a lot of first time homebuyers. I mean coming from an apartment or coming from a college, apartment or dorm or fraternity and they buy their first home. It is like buying a McMansion to them yes and and the pride and ownership wow I have just purchased my very own home. So they do think that it is and rightfully so. Wow. I have earned this amazing home. i

Rick Ripma: 19:35

Yes, it's different mentally for a homeowner than it is for a renter.

Beckie Schroeder: 19:40

Oh 100%

Rick Ripma: 19:42

So that matters.

Beckie Schroeder: 19:43

I have rental so I do know. Yes. Yeah, the difference.

Rick Ripma: 19:49

How many rentals Do you have?

Beckie Schroeder: 19:50

We have wealth for four. Yes.

Rick Ripma: 19:53

Yeah, that's awesome. I think that's a huge we I had a we had a financial planner. He's on the show. And it's one of the things they said, Well, if they're in real estate, one of the things they should do to invest in their future is buy real estate.

Beckie Schroeder: 20:09

That's what they know. I wish I did it a lot sooner than I did. Yes.

Rick Ripma: 20:13

It's amazing how many how many agents have done it? But also how many? How many haven't done it, right? Yeah. So you actually then you can help people who are looking to buy rental property, you can help people who are looking to buy primary residence now, do you have a team,

Beckie Schroeder: 20:28

I do have a team, I have three other team members. And strategically, it's great because one of my team members lives on the west side of town. One lives downtown, and the other here's young, just going to finish through the Kelley School of Business, but wanted to become a realtor. So really excited about that. He just recently joined Denisa Webber, she's been selling for about five years, I believe now. So and she's on the west side. And then Jeff Schaffer he's lives downtown. And then a beer. Jermaine is here locally. And he's, he's just getting started. I do. It's kind of nice having the team. You know, if if something's going on out west, and I can't get to it, I've got my team member. Downtown. I've got a team member and vice versa. We all kind of, you know, try to help when we can, especially the vacation time that yes, you know, we all need a vacation. Yes,

Rick Ripma: 21:32

yeah. Now, I think it's really cool. You have somebody who's still in college. And we've talked to other people who have, like, John Kramer, who talked to John he had is the person's a partner with him now. But when he first started, he was in college. And it's amazing how well that can work out. And we've had other people one we had, she started in real estate at 18. And her husband started at 21. I mean, it's, and it's it's a, you can definitely do it when you're young.

Beckie Schroeder: 22:03

Yes, you can do what they need. I'm sorry. They just don't have the they're still living at home, maybe and they don't have the expenses, right, or family that they have to provide for when they're getting into the business later.

Rick Ripma: 22:17

Yes. And it's vital. I think that they have a mentor. Absolutely. They're on a team. Absolutely. You I think that's important.

Beckie Schroeder: 22:26

100%. And when I got in the business, this team thing did not exist. Had it existed, I think I probably would have gone that route to get started. You learn so much, you've really learned so much being on a team and being in the office.

Rick Ripma: 22:43

Yeah, you got to be in the office have to be I 100% agree. It's it's amazes me, the people who think that they can do it from home when they're brand new.

Beckie Schroeder: 22:52

Not gonna happen. Oh, you can't it's a revolving door of people coming and going out of the industry because they don't do the right thing.

Rick Ripma: 23:00

So what would you say your superpower or superpowers are?

Beckie Schroeder: 23:08

For me, I can't be who I am. If I'm not upfront and honest with my clients. If I walk into a house, and I know that it's not presentable, I'm going to gently tell them to, you know, maybe they need to do this, they need to remove some of these items, they might need to paint a wall, they might, you know, I'm just brutally honest with my clients, and maybe to a fault. But I think that when you're hiring somebody to do a job, and to get them the highest possible sales price they possibly can. You have to hone in on your skills and let them know what they need to do in order to to be successful in their real estate goal. So I'm brutally honest, and with buyers, I would have to say the same. I have talked more buyers out of certain homes, because I see things that they don't right I try expert, I well

Ian Arnold: 24:12

know she's a guru, I

Beckie Schroeder: 24:15

love it. I I just feel that it's what I owe. It's my duty to them as as a realtor to give them my honest opinion advice. I would never want somebody to invest in something that they are going to regret down the road. I would want the same for me. I would want the same for my children. And I would say that's my biggest asset.

Ian Arnold: 24:43

I think that's huge. Just because I mean I've experienced it when I was my wife and I were looking for a home because we were at that time were first time homebuyers, so we didn't know what to look at. I mean, let's be honest. It's like a kid getting into a car for the first time. What were they looking at? What was the stereo work? Right? You don't know what you're looking at by having a real estate agent They will tell you, hey, look, this house looks good. Or hey, just so you know, I just saw the windows, you're gonna have to replace almost all these windows,

Beckie Schroeder: 25:07

absolutely 100% The first thing we're doing, we're walking up the house, I'm looking at the windows, okay, these are original wood windows from the 70. They've been patched a million times. So just know if you're here for a while you will be replacing these windows unless it's a negotiation. Again, you just I mean, that's what they're looking at you for.

Rick Ripma: 25:29

Right, you have to have that expertise. And I it's, it's one of those things we're having time in the business and they've done a tremendous amount of transactions makes a big difference. So if somebody is interested in talking with you about becoming either a real estate agent, or maybe they have a house to sell, or they would like to buy a home and they want your expertise, what's the best way to get a hold of you,

Beckie Schroeder: 25:53

they can call me at 317-345-1122 or reach me via email at be Schroeder at talk to tucker.com. And that last name is spelled s c h r e d e r.

Rick Ripma: 26:09

And to get a hold of ena I go to HardWorkingMortgageGuys.com. That's HardWorkingMortgageGuys.com. You can find all our details there. Or you can give us a call at 317-672-1938. That's 317-672-1938.

Ian Arnold: 26:23

All right. And now we'll get into the question of the week. And the question of the week is sponsored by Hey, Rick and I the hardworking mortgage guys, where we believe in helping and supporting you and your realtor by sending constant updates. We don't like to live in a black hole. So we do not allow you to live in a black hole. All right. So here's a tough question. What was your first car?

Beckie Schroeder: 26:42

Oh my gosh, my first car was my grandmother's white Grand Prix, hand me down had red interior. And it had some big rough spots on it. So what I did, because I didn't like those rough spots. I'm always thinking outside the box. We had some leftover paint in our garage from something that was white. I painted those spots. So it didn't look like I had these big rough spots on my car. But that's a good car is

Rick Ripma: 27:13

a Grand Prix. Well, it was

Beckie Schroeder: 27:15

an old. I mean, it was an older Grand Prix. It was they hand me down.

Rick Ripma: 27:20

For a first car. That's a pretty good first car. And it was white with red interior. Which is a good color. Yeah. I like what why is my favorite color and a car. Okay, and I like car. So it has to be a good, I like it.

Ian Arnold: 27:32

And she has solved the rest issue. You just paint over it. You don't worry about it. You just paint over it.

Beckie Schroeder: 27:37

My girlfriend's father who was a car buff laughed at me and laughed at me. I'm like, hey, now that from a distance you can't see i Big Ross.

Ian Arnold: 27:50

So, um, so when you're hiring these people, so let's get into what type of traits do you look for? Are there certain things that you're like, hey, this is the type of people I seek out

Beckie Schroeder: 28:02

personality. trustworthiness. I want to make sure that they know what they're doing, obviously. Minor detail, minor detail. So that's important. And just overall, you know, if they can be on a team, you know, work as a team.

Ian Arnold: 28:27

That is a huge point. I don't think a lot of people make it. There are some people that will work for a team. And then there are other people that are just in it for themselves. And I've seen it because I've managed tons of people, but it's interesting people's different aspect of their mind and how it works and whether they want to be a team player or not.

Beckie Schroeder: 28:48

Exactly. And if you're not a team player, then you're probably better off going solo. Yeah,

Ian Arnold: 28:54

I would fully agree with that. Yeah,

Rick Ripma: 28:56

yeah. But that's a hard road to hoe it well, it is much easier to work on a team, at least when you're getting going.

Beckie Schroeder: 29:03

Absolutely. Because you always have your team lead or another team member at you at your beck and call. I mean, my team members if they need me, they know they can call me at any time. If they want me to review a contract if they want me to help write something and further conditions, whatever it is, I'm always there. And I also get calls from other agents, you know, to managers at an office can't handle right 180 realtors, so you do get other agents that will call you for advice. But being on the team that's that's part of being on the team is and being a team lead as being able to help your team members in the same respect.

Rick Ripma: 29:46

There's so much that you learn by doing a lot of transactions. But there's always things that come up that even like I've been doing this a long time but there's still things that come up that I go to my underwriters for. Yes, because first of all, I don't know how you're It is for you. But for us things change daily, right? So you got to you got to talk to somebody who actually knows what the change might

Beckie Schroeder: 30:08

Absolutely I have called other colleagues, seasons colleagues, for advice. I mean, that's part of it's part of real estate, this business changes daily contracts change all the time. And you have to be up to date on that and know how to fill them out appropriately.

Rick Ripma: 30:28

Yeah, I have found that one of my one of the things that hurts me because of how long I've been in the business, is I remember that's how it is. And then it changes. And nobody tells me. And I still think it's this way, you know, and so I have learned over time that I just don't assume anything I know is accurate anymore. I double check it, because you just don't.

Beckie Schroeder: 30:52

Absolutely, absolutely. We have group threads with agents on it that will will throw bounce questions off of each other. There was just one this morning about a new question on the listing contract that just came out. So you got to stay up to date on this stuff. You have to Yeah, you don't want to make a mistake and cost a client, a home or a purchase?

Ian Arnold: 31:17

No, that's the worst thing you can do. All right. So what is one of your most memorable deals?

Beckie Schroeder: 31:25

Oh, okay. On a positive side or a negative side, okay, it was both Okay. On the negative side, I can remember clients buying and this was several years ago, it was a high end home for me at the time. And we did the final walkthrough an hour before closing and we walk in and we looked at the wall and we noticed everywhere there was a picture a nightstand a bed, they had literally painted around these things, and didn't paint behind them. So the entire house was like, like shapes everywhere. And we about died, we're supposed to close in an hour. Secondly, they took out all the lighting in the home and swapped it out with cheap lighting. And we're like, what is happening here? So needless to say that closing didn't go over very well. And my clients weren't going to close until there was a credit which they so deserved. For lighting and painting of the interior the home. We got the credit we closed but that was a huge surprise, a lot of stress. A lot of stress, a lot of stress. One of my favorite gosh, there's so many so many positive ones. I don't even know how do you pick there's so many positive favorite stories. I've had clients move away and and come back because they just wanted to be back here because they loved it here so much. Very gratifying. They call you back. I've had several clients leave and come back. I think the favorites are the clients that turn into friends. Not every client does turn into a close friend. But my favorite transactions are the ones that I become friends with

Rick Ripma: 33:31

spend a lot of time with that. Yes. So it is easy to become friends and hang out.

Beckie Schroeder: 33:36

Well. And I will tell you now I just thought of my absolute favorite, favorite client and transaction. I was listing a home in West Carmel. And I got assigned call. It was a gentleman. I showed him the home and he says I want you to be honest with me. I'm moving my family here from California. Is this the home I shouldn't invest in for my family. And I said if you're asking me as a friend, I can give you that answer. I probably wouldn't invest in this home. And there was reasons big cell phone tower behind it this that another that might fly over in California. I went into the whole resale thing probably don't want this in your backyard. While he was very appreciative that of that. And he ended up buying a home for me and ended up turning out to be a GM of a local car company here in town. And because he put so much trust into me, and and knew I was a genuine realtor. I have received several several referrals from him. But that's how I do my business. Right. So that's the key right? And they become very good Fred's Awesome.

Ian Arnold: 35:01

Yeah, yeah. Even like, Rick and I were in the car industry before this. So we used to sell cars. This not Rick but I used to sell cars online. Okay. And we're talking about Ferraris, Bentleys, stuff like that. So even out of state deals, people never seen these cars will pay for him. And so just like you, it's phenomenal when you go through and you really, there'll be a very small, little scrape and I'll take a picture and send it to somebody, they'll be like, I don't really see a fan. I know you don't see it, but I see it. Right. I wanted you to know this. You don't realize those people love you for that. And I guarantee that's why that guy that sends you numerous

Beckie Schroeder: 35:37

customers. Yeah. And and I have to sleep at night. Yep. You know, and I have been to seminars, will they'll say, someone wants to write an offer, let them write, shut up and collect your check. I'm like, I can't do that. I mean, yes, if the house is great, and I want to write the offer, I'm all for it. I'm going to back you on this, I'm going to do the best I can to get you this deal done. But if I know in my heart, that they're making a mistake, and there's things that are they're going to regret and resale wise. Can't do it.

Ian Arnold: 36:13

Yeah. Especially if you want to be in business for a long time. Think about it. I mean, it's realtors, even just like us, it's all about referrals. That's how you build your client base. And guess what, once somebody starts referring you, not only will they stay with you, but those other people when you take care of they stay with you. So when they move, they contact you. They don't contact anybody else.

Beckie Schroeder: 36:33

Exactly, exactly. That's the name of the business.

Rick Ripma: 36:36

I had I had a customer when I was selling how new houses for the builder. And they were built, they were spending the most amount of money in the community. And they said, so what are we doing? I said, you're if you're going to if you're going to buy this house and stay in it forever, then you're probably fine. But if you're not going to stay in it forever, you're spending too much money in this neighborhood. Okay, yes. They said, We're going to be in it forever. We want the house. So they they spent more than anybody else quite a bit more than anybody else in the neighborhood. Five years later, as another committee, they walked he walked in. And he goes, Well, we got divorced. And he goes, and you told us, You, you told us it goes a long way. Because they don't blame. They don't blame you. My philosophy is my job is to educate you. If you decide based on all the information, you still want to go ahead and do that. You can do it. But I but I have to have like I have to sleep at night. I have to make sure they understand the ramifications. Yes, you know, we do it a lot right now with interest rates, you know, because rates are up right now. Rates are up over what they were a year and a half ago, two years ago, but rates are down from over time, right? They're not up. And but you gotta you got to watch. We have to watch what's going on in the rate market so that we make sure that they're getting the best advice we can give them. But ultimately, it's not my decision on whether they lock or not

Beckie Schroeder: 38:07

right there. You can present it. Yes, they make the final decision. Same in real estate, you can present it at the end of the day. If they still want to move forward with something. Yes. You put your hat on, and you do what you're supposed to do.

Rick Ripma: 38:20

Yeah. And I think I think when you say they say just take just make the offer. I think that's the thing they're missing is okay, if they want to do the offer, that's fine, but you better educated if you see things that are going to be Hey, I just want you to notice this. I want you to notice this. I'm sure this that makes total sense to me. We had a agent on it. There's been several people have said it, but I thought it was it was great. They said, Well, if somebody starts to fall in love with the house, and that's what the one I want to make. I want them to sell me on that. I want them to sell it to me. Yep. Because I want to make

Beckie Schroeder: 38:53

Why do you love it so much? Yeah.

Rick Ripma: 38:57

Because it is easy. I mean, I'm sure you have this people walk in the first time and they fall in love with the house. What happens when they come in the second and third time? Is it does it change things at times?

Beckie Schroeder: 39:07

Well, you always see things differently on a second visit. You know, we haven't been able to do that much in the last so many years. I mean it's getting better now. But people are buying homes sight unseen. Wow. I wonder if there's a lot of regret. You know, you've you've heard about the no inspections over the last several years. That's catching up because in lawsuits are happening, but I think you definitely see more if you can visit the house on more than one occasion. You don't see everything. Everything looks great the first time around, then you start looking a little closer. So if there's a way to see something twice, I think it's beneficial.

Rick Ripma: 39:54

Yeah, we generally don't recommend you get married after the first day. Out of what it was, yes, they had to marry the house right there.

Beckie Schroeder: 40:02

I had one client look at one home one time, they were brand new clients, first time home homebuyers. And we went in the first home, they wanted to buy it. I'm like, wait, timeout, we have only seen one home. How do you know this is the home? We have nothing to compare this to? Nope, we're sure this is the home. I'm like, I literally tried to talk them out of it. I wanted them to see more. Well, they bought that home. They're still there today. And it's been several years. That worked out,

Rick Ripma: 40:35

right. Yeah, some people do. My wife and I are that way when we, if we both agree on something. That's because you know, it's like, okay, that's the right thing. And it could be the first house, I would still have trouble buying the first time I still have to go look at a few other

Beckie Schroeder: 40:50

fee to I'd probably want to look at 510 before. Okay, now I know exactly what I want what I'm looking for.

Rick Ripma: 40:58

Yeah, but some people just No. Yeah. Yeah. So what would

Ian Arnold: 41:01

you consider one of the major misconceptions about being a realtor?

Beckie Schroeder: 41:05

Oh, geez. That all we do is drive around and fancy cars and open doors and get to see pretty houses. That is farthest from the truth. There are there's tons of paperwork, tons of phone calls, you have to make follow up with title companies, mortgage lenders, appraisers, meet contractors, review contracts, I mean, you're getting text messages, phone calls, all hours of the day, even into the night, early morning, you give up, sometimes your nights and weekends and your family time. So it's a demanding occupation. It can be a stressful occupation. It can be a roller coaster. It's an occupation where you don't get paid until you get to the closing table. I know every experience Realtor has had the transaction where they've worked for six months, and all of a sudden, it blows up. And maybe the people don't buy a home, or or someone loses their job. They don't buy a home and you're like, Ah, I just worked this long. And now I'm not getting a paycheck. So it's not all you know, glitz and glam and roses that most people think it is.

Rick Ripma: 42:34

Yeah, ours is the same way. You get paid if you get closed. That's the only time and you never know. And I think the interesting part of what we both do, is that we we have freedom.

Beckie Schroeder: 42:51

Kind of kind of Yeah.

Rick Ripma: 42:52

So so if we decide, You know what, I need to go to the store, I can go to the store and do what I want to do in the middle of the day. Unless somebody calls me you kind of

Beckie Schroeder: 43:01

have to do that. Yes, you're forced to do that. My business I haven't, I probably shouldn't, but I always put my clients first. A lot of people say oh, you should put your family in this that in the first that's a hard thing to do. Because your clients are counting on you. If someone wants to see a home in 15 minutes, and I'm getting ready to put dinner on the table, guess what? I'm eating later and my family is going to eat without me. I know that sounds wrong, but that is what is expected. That's kind of how I run my business. Getting back to you know, your previous question. I had a client driving in a car with me once and I don't know how we got talking. But she said realtors are no different than tollbooth workers, all you do is take our money. And I about I literally had to bite my tongue because I was so insulted that I I just couldn't fathom that she would say something like that to me.

Rick Ripma: 44:13

On a positive note, if you look at that, I mean, there's just a different way to look at it is it's kind of like watching a Olympic skater. Right? You watch them and you go. I mean, that doesn't look that hard. Right? Right. And then you can't even stand up on skates. Correct. And I think that it's in a way it's a compliment to you and that you make it look so easy. That that it just looks like you're not really doing anything. And the reality is you're doing a tremendous amount that they never see they don't see.

Beckie Schroeder: 44:48

See the background. They do not they do not see the background. Yeah, yeah, but it is insulting also. Oh yeah, I was totally insulted. But she ended up buying a home so that's cool.

Rick Ripma: 44:58

Yeah, that's it. So she paid the toll booth. She,

Beckie Schroeder: 45:01

she paid? Well, actually she didn't the seller did. She was a buyer.

Ian Arnold: 45:06

All right. So if somebody would like to work with you where there's buying, selling or even just talk real estate, what's the best way they can contact with you?

Beckie Schroeder: 45:13

Again, they can call me on my cell phone at 317-345-1122. Or they can reach me via email at B Schroeder at talk to duck, B Schroeder at talk to tucker.com and the last name is spelled s C H R OED R.

Rick Ripma: 45:32

And I wonder how many times you said talk to Tucker a million. And they get and I do the same thing. So don't don't feel bad. And to contact enter I go to HardWorkingMortgageGuys.com That's HardWorkingMortgageGuys.com. You can find all our information there or you can give us a call at 317-672-1938 that's 31767 to 1938. And please follow us for more indies real estate gurus

Ian Arnold: 45:58

and reminder if you have any friends, family, coworkers looking to buy sell refinance, let us know we'd be more than happy to help you. Becky, thank you for joining us on our show. It's been a pleasure having you on

Beckie Schroeder: 46:08

Well thank you both for having me. It's been fun.

Announcer: 46:11

Brent NMLS number 33041. Witness NMLS number 6645 819. Arnold's NMLS number is 195469 equal housing opportunity some restrictions apply