Episodes

How will changing SNAP regulations impact grocers and CPG brands, and how can retailers maintain compliance without risking revenue? In this edition of 5 Insightful Minutes, Sifter’s Vice President of Sales and Business Development, Kevin Billings, joins Omni Talk’s Ben Miller to break down the latest developments in state-level SNAP waivers and what they mean for the future of grocery retail. Kevin explains how Sifter’s food intelligence platform is helping retailers and CPGs adapt to complex,...

Chris Walton is back on GrocerTalk with Ben Miller, and this week, they're shaking things up a little! From a major shakeup in UK health and beauty to the growing push for healthier grocery shopping and the rise of autonomous delivery robots, there's plenty to unpack. Sponsored by Instacart Enterprise, Portager, Vusion, and Sifter Solutions, Ben and Chris are taking on three big questions: Who stands to win in UK beauty? How can grocers help shoppers make healthier choices? And are sidewalk rob...

What happens to grocery loyalty when AI agents start making shopping decisions for consumers? In this edition of 5 Insightful Minutes, recorded live at Groceryshop 2026, Seb Hill, Chief Marketing Officer at TCC Global, joins Omni Talk's Ben Miller to explore how agentic AI could reshape grocery retailing, challenge traditional loyalty programs, and change what it really means to earn a shopper's loyalty. Drawing on new research from TCC Global, Seb discusses what happens when AI agents begin pr...

Chris Walton is back on GrocerTalk this week, joining Ben Miller for a show all about growth, loyalty and the changing grocery shopping experience. Sponsored by Instacart Enterprise, Portager, Vusion, and Sifter Solutions, they dig into Costco’s growth machine, Morrisons’ latest Click & Collect experiment, and a Kroger double-header on rewards and 24-hour stores. Plus, TCC Global CMO Seb Hill joins for Five Insightful Minutes on loyalty in the age of agentic commerce. This week, they discuss: ...

In this episode, sponsored by Instacart Enterprise, Portager, Vusion, and Sifter Solutions, Ben Miller is joined by Jordan Berke, Founder & CEO of retail consultancy TOMORROW, for his first time on GrocerTalk. Jordan shares a little about his retail background and the work he’s doing at TOMORROW before he and Ben jump into surveillance pricing, the realities of rapid delivery, AI hype becoming reality, and whether retailers are actually listening to their shoppers. This week, they discuss: • S...

What a few days at Groceryshop 2026. If you weren’t in Las Vegas for the show, this conversation is about as close as you can get to catching up on what mattered. Recorded live on stage at Groceryshop 2026, Ben Miller, host of GrocerTalk, brings together Chris Walton, President and CEO of Omni Talk Retail, Deborah Weinswig, Founder and CEO of Coresight Research, and Kelly Lindenau, Content Director at Groceryshop, to break down what actually stood out from a week packed with big ideas, big anno...

Live from the Vusion podcast studio at booth 913 at Groceryshop 2026 in Las Vegas, Ben Miller connects with Katie Blackburn, Vice President - Commercial Strategy & Operations at WHSmith North America, for a GrocerTalk conversation on the evolving world of travel retail and the changing needs of airport shoppers. Katie breaks down how WHSmith North America operates roughly 300 stores across around 50 U.S. airports, using localized concepts and curated assortments to serve travelers with very dif...

Live from the Vusion podcast studio at booth 913 at Groceryshop 2026 in Las Vegas, Ben Miller sits down with Arthur Sylvestre, VP of Media & Digital at Danone North America, for a GrocerTalk conversation on the forces shaping media, digital commerce and consumer engagement across the grocery industry. Arthur brings a CPG perspective to the conversation, exploring how brands like Danone are navigating an increasingly digital retail environment and the changing ways consumers discover and engage ...

Live from the Vusion podcast studio at booth 913 at Groceryshop 2026 in Las Vegas, Ben Miller sits down with Jeremy Gosch, Chairman & CEO of Hy-Vee, following his Groceryshop keynote to unpack the biggest themes shaping the future of grocery. Jeremy and Ben revisit the ideas from his keynote and take a closer look at the challenges and opportunities facing grocery retailers today. The conversation brings the perspective of one of the industry's major regional grocers to the floor at Groceryshop...

Live from the Vusion podcast studio at booth 913 at Groceryshop 2026 in Las Vegas, Ben Miller welcomes Jim Trahanas, Chief Technology Officer at Fruitist, to explore how a fruit company is using technology, data and AI across its entire value chain. Jim breaks down what it actually means to apply AI and machine learning across the business, from the underlying data and technology foundations to the culture required to support innovation. He also discusses Fruitist’s recognition as one of Fast C...

Live from the Vusion podcast studio at Groceryshop 2026 in Las Vegas, Ben Miller welcomes Andrew Lederman, VP of Global Digital Commerce at Mondelēz International, to explore how grocery shopping is evolving online and what that means for one of the world’s major consumer packaged goods companies. Andrew discusses the global shift toward digital grocery, changing shopping behaviors and the growing expectation for speed across markets. He also looks at the challenge of bringing impulse products ...

Live from the Vusion podcast studio at booth 913 at Groceryshop 2026 in Las Vegas, Ben Miller connects with Sjoerd Holleman, Chief Product and AI Officer at Albert Heijn, to explore how AI is reshaping the shopping experience. Sjoerd shares lessons from Albert Heijn’s AI shopping assistant Steijn, including what shoppers are using and how those learnings can translate beyond the Dutch market. The conversation also looks at the growing role of personal AI agents, the future of customer experienc...

Live from the Vusion podcast studio at booth 913 at Groceryshop 2026 in Las Vegas, Ben Miller sits down with Bobby Watts, SVP and Executive Lead of AD Retail Media at Ahold Delhaize USA, to explore how retail media is evolving and where the industry goes next. Bobby explains the scope of AD Retail Media across Ahold Delhaize USA’s banners and shares his perspective on the priorities shaping retail media today. The conversation covers the opportunity within physical store portfolios, what advert...

Live from the Vusion podcast studio at Groceryshop 2026 in Las Vegas, Chris Walton sits down with Myron Frazier, Chief Merchandising Officer at Sam’s Club, to explore what value means for today’s increasingly deliberate consumer and how Sam’s Club builds its assortment around that idea. Myron discusses the history behind Sam’s Club, the role of Member’s Mark, and why a curated assortment can be an advantage even when consumers have access to virtually unlimited choice. He also dives into the te...

Breaking news from Groceryshop 2026: Dollar General is joining the Instacart Marketplace, a new partnership exclusively revealed to Omni Talk Retail by Ryan Hamburger, Chief Commercial Officer at Instacart, during a live conversation with Ben Miller from the Vusion podcast studio at booth 913 in Las Vegas. Ben and Ryan also unpack Instacart CEO Chris Rogers’ opening Mainstage Keynote, including the potential impact of AI agents and assistants on grocery, the continued affordability imperative, ...

Live from the Vusion podcast studio at Groceryshop 2026 in Las Vegas, Chris Walton catches up with Mark Williamson, AVP of Retail Media at Costco, to discuss the evolution of Costco’s retail media capabilities and how the business is balancing advertising with its core membership experience. Mark looks at Costco’s rebuilt ad server, clean room, offsite measurement and search integrations, while explaining how retail media connects to a business where much of the shopping still happens inside th...

Fresh off the Groceryshop 2026 mainstage, Ben Miller sits down with Yael Cosset, EVP & Chief Digital Officer at Kroger, live from the Vusion podcast studio at booth 913 in Las Vegas, to unpack Kroger’s AI strategy and what comes next as the company moves from experimentation toward more advanced AI applications. Yael discusses the foundations behind Kroger’s AI strategy, the launch of its AI Shopping Assistant and how the company is thinking about the progression from assisted to augmented to a...

Live from the Vusion podcast studio at booth 913 at Groceryshop 2026 in Las Vegas, Chris Walton sits down with Brian Monahan, SVP of Retail Media at Albertsons Media Collective, to explore how the retail media business has evolved since their last conversation and where AMC is headed next. Brian breaks down Albertsons’ focus on “collective growth” beyond advertising revenue, including category growth and household penetration, while discussing how retail media increasingly connects merchandisin...

In this episode, sponsored by Instacart Enterprise, Portager, Vusion, and Sifter Solutions, Ben Miller is joined by Lauren Livak Gilbert, Executive Director of the Digital Shelf Institute, live from Las Vegas on the eve of Groceryshop 2026, to unpack the latest grocery news and trends shaping the global grocery and CPG industry. This week, they discuss: • UK concerns over autonomous delivery robots, following a YouGov poll and the end of Starship Technologies’ Sheffield pilot. (Source) • Targ...

Live from the Vusion podcast studio at NRF Retail's Big Show Europe in Paris, Chris Walton sits down with Øistein Burøy Olsen, Head of Digital Customer Experience at REMA 1000 in Norway, to explore how the soft discounter is using digital to build a more connected in-store customer experience. Øistein explains how REMA 1000 has evolved its app from personalized discounts into a broader relationship with customers, why the company is focused on hyper-personalization that genuinely helps shoppers...

Live from the Vusion podcast studio at NRF Retail's Big Show Europe in Paris, Ben Miller sits down with Alexis Marcombe, CEO of Unlimitail, the retail media joint venture between Carrefour and Publicis. Alexis explains how Unlimitail built an open, cross-border retail media alliance now spanning 40+ retailers and 21 countries, why in-store measurement remains the industry's biggest unsolved problem despite 70-98% of European sales still happening in physical stores, and why Unlimitail plugs int...

Live from the Vusion podcast studio at NRF Retail's Big Show Europe in Paris, Ben Miller is joined by Audrey Ceuppens, Global Head of Grocery and Retail at Bolt Food, to unpack how quick commerce is evolving. Audrey walks through Bolt’s path from mobility to food delivery to grocery and retail across 50 global markets. She explains why speed has become table stakes while reliability is the new differentiator, and how Bolt balances a global playbook with local nuance, from cash payments in Afric...

Live from the Vusion podcast studio at NRF Retail's Big Show Europe in Paris, Ben Miller sits down with Guilherme Cardoso, Head of E-Commerce at Continente, Portugal's largest grocery retailer and the food retail division of Sonae MC, to unpack the state of online grocery in Portugal and what it takes to build an e-commerce business that balances growth, profitability and customer experience. Guilherme explains how Continente is balancing e-commerce growth, quick commerce and profitability whil...

Grocers are investing heavily in electronic shelf labels, but what happens when the hardware is in place and the software can't keep up with the complexity of grocery pricing? In this edition of 5 Insightful Minutes, Kim Schneider, VP of Sales for Vestcom North America Retail at Avery Dennison, joins Ben Miller and Chris Walton to explain why the key to maximizing shelf-edge technology investments starts with the software behind the labels. Kim breaks down why Vestcom's expertise goes far beyon...