GrocerTalk
Your daily fix of grocery insights

GrocerTalk

GrocerTalk is brought to you by the Omni Talk Podcast Network and is hosted and edited by Ben Miller, a leading commentator on retail innovation whose experience embraces grocery retailer roles, agency-side insight and consultancy leadership in grocery and CPG, and most recently as VP Original Conte...

Play Latest Episode

The Worklog

Navigating SNAP Waivers & Compliance with Sifter | 5IM Ep. 27
27
Oct. 15, 2026

Navigating SNAP Waivers & Compliance with Sifter | 5IM

How will changing SNAP regulations impact grocers and CPG brands, and how can retailers maintain compliance without risking revenue? In this edition of 5 Insightful Minutes, Sifter’s Vice President of Sales and Business Development, Kevin Billings, joins Omni Talk’s Ben Miller to break down the latest developments in state-level SNAP waivers and what they mean for the future of grocery retail.

Kevin explains how Sifter’s food intelligence platform is helping retailers and CPGs adapt to complex,
Healthy Choices for Shoppers, All Change in UK Health & Beauty, and Autonomous Delivery Robots | GrocerTalk Ep. 26
26
Oct. 13, 2026

Healthy Choices for Shoppers, All Change in UK Health & Beauty, and Autonomous Delivery Robots | GrocerTalk

Chris Walton is back on GrocerTalk with Ben Miller, and this week, they're shaking things up a little! From a major shakeup in UK health and beauty to the growing push for healthier grocery shopping and the rise of autonomous delivery robots, there's plenty to unpack. Sponsored by Instacart Enterprise, Portager, Vusion, and Sifter Solutions, Ben and Chris are taking on three big questions: Who stands to win in UK beauty? How can grocers help shoppers make healthier choices? And are sidewalk rob
When AI Does the Shopping, Who Wins the Loyalty? | 5IM Ep. 25
25
Oct. 8, 2026

When AI Does the Shopping, Who Wins the Loyalty? | 5IM

What happens to grocery loyalty when AI agents start making shopping decisions for consumers? In this edition of 5 Insightful Minutes, recorded live at Groceryshop 2026, Seb Hill, Chief Marketing Officer at TCC Global, joins Omni Talk's Ben Miller to explore how agentic AI could reshape grocery retailing, challenge traditional loyalty programs, and change what it really means to earn a shopper's loyalty. Drawing on new research from TCC Global, Seb discusses what happens when AI agents begin pr
Costco Keeps on Growing, Kroger’s Loyalty Driver & Morrisons Locks It Up | GrocerTalk Ep. 24
24
Oct. 6, 2026

Costco Keeps on Growing, Kroger’s Loyalty Driver & Morrisons Locks It Up | GrocerTalk

Chris Walton is back on GrocerTalk this week, joining Ben Miller for a show all about growth, loyalty and the changing grocery shopping experience. Sponsored by Instacart Enterprise, Portager, Vusion, and Sifter Solutions, they dig into Costco’s growth machine, Morrisons’ latest Click & Collect experiment, and a Kroger double-header on rewards and 24-hour stores. Plus, TCC Global CMO Seb Hill joins for Five Insightful Minutes on loyalty in the age of agentic commerce. This week, they discuss:
“Surveillance Pricing,” AI Hype Rapidly Becoming Reality, and the Realities of Rapid Delivery | GrocerTalk Ep. 23
23
Sept. 29, 2026

“Surveillance Pricing,” AI Hype Rapidly Becoming Reality, and the Realities of Rapid Delivery | GrocerTalk

In this episode, sponsored by Instacart Enterprise, Portager, Vusion, and Sifter Solutions, Ben Miller is joined by Jordan Berke, Founder & CEO of retail consultancy TOMORROW, for his first time on GrocerTalk. Jordan shares a little about his retail background and the work he’s doing at TOMORROW before he and Ben jump into surveillance pricing, the realities of rapid delivery, AI hype becoming reality, and whether retailers are actually listening to their shoppers. This week, they discuss: • S
Groceryshop 2026 Takeaways | Live Ep. 22
22
Sept. 25, 2026

Groceryshop 2026 Takeaways | Live

What a few days at Groceryshop 2026. If you weren’t in Las Vegas for the show, this conversation is about as close as you can get to catching up on what mattered. Recorded live on stage at Groceryshop 2026, Ben Miller, host of GrocerTalk, brings together Chris Walton, President and CEO of Omni Talk Retail, Deborah Weinswig, Founder and CEO of Coresight Research, and Kelly Lindenau, Content Director at Groceryshop, to break down what actually stood out from a week packed with big ideas, big anno
WHSmith North America’s Katie Blackburn on Travel Retail, Retail Media and Airport Shopping | Groceryshop 2026 Ep. 21
21
Sept. 24, 2026

WHSmith North America’s Katie Blackburn on Travel Retail, Retail Media and Airport Shopping | Groceryshop 2026

Live from the Vusion podcast studio at booth 913 at Groceryshop 2026 in Las Vegas, Ben Miller connects with Katie Blackburn, Vice President - Commercial Strategy & Operations at WHSmith North America, for a GrocerTalk conversation on the evolving world of travel retail and the changing needs of airport shoppers. Katie breaks down how WHSmith North America operates roughly 300 stores across around 50 U.S. airports, using localized concepts and curated assortments to serve travelers with very dif
Danone’s Arthur Sylvestre on Media Digital Strategy and the Future of Grocery | Groceryshop 2026 Ep. 20
20
Sept. 24, 2026

Danone’s Arthur Sylvestre on Media Digital Strategy and the Future of Grocery | Groceryshop 2026

Live from the Vusion podcast studio at booth 913 at Groceryshop 2026 in Las Vegas, Ben Miller sits down with Arthur Sylvestre, VP of Media & Digital at Danone North America, for a GrocerTalk conversation on the forces shaping media, digital commerce and consumer engagement across the grocery industry. Arthur brings a CPG perspective to the conversation, exploring how brands like Danone are navigating an increasingly digital retail environment and the changing ways consumers discover and engage