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#42 Creating the Ideal Customer Services for a Crypto Company - Clemens Behrend

Show Notes
All Episodes can be found at www.thecryptopodcast.org

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About my Guest:

Clemens holds a BSc degree in Economics and has a rich background in building customer-facing support solutions in Web 3. He spent five years building Bitpanda's customer support/community department from scratch and scaling it from pre-seed to unicorn. His knowledge in the field is extensive, and he is known for his strong analytical and managerial skills.

What we Discussed:

- Scaling up Customer Service for Bitpanda

- His Crypto Journey

- Advising a Winery to use Bitcoin

- Mining to Heat Houses or Buildings


- Pros and Cons of Ai and Chat Bots

- Customer Acquisition

- Social Media Tips

- NFTs

and more

How to Contact Clemens: