Message Routing adds a category dropdown to your website's contact form. Listeners pick the topic that fits their message — sponsorships, guest pitches, feedback — and Podpage emails it to whichever address you assign to that category.
Available on the Elite plan.
How to set up Message Routing
- In your dashboard, go to Engage Listeners → Contact Form and open the Message Routing tab.
- Click New Contact Form Category.
- Give the category a Name, like "Sponsorships" or "Guest Requests".
- Optionally add a Description — it tells the sender what to include in their message.
- Enter the email address messages in this category should go to. Leave it blank to use your website's regular contact email.
- Click Save.
Once you've created at least one category, the contact form asks every sender to choose one. Each message is labeled with its category in your inbox and emailed to the address you set.
Tip: Review your categories every so often so they match the kinds of messages you actually receive. New to the contact form? Start with adding a contact form to your website.