Episodes

Spotlight Series | The Origin Story Of Zara's Parcel Robot
Sept. 8, 2022

Spotlight Series | The Origin Story Of Zara's Parcel Robot

In this latest episode of the Omni Talk Retail Spotlight Series, Cleveron Co-Founder Indrek Oolup returns to discuss with Chris Walton and Anne Mezzenga the ins and outs of installing a fully functional parcel robot for packa...
OmniStars Awards Kickoff With Quorso CEO Julian Mills
Sept. 7, 2022

OmniStars Awards Kickoff With Quorso CEO Julian Mills

Quorso CEO Julian Mills joins Chris and Anne to kickoff this year's OmniStars Spotlight Podcast Series.Together they discuss:- Why Quorso and Omni Talk Retail created the award- What inspires Julian and the team at Quors...
2022 OmniStars Spotlight | Allison Peterson Best Buy EVP & Chief Customer Officer
Sept. 6, 2022

2022 OmniStars Spotlight | Allison Peterson Best Buy EVP & Chief Customer Officer

In this special OmniStars of the Omni Talk Retail Spotlight Series, brought to you in partnership with Quorso, Chris Walton and Anne Mezzenga sit down with Best Buy's EVP and Chief Customer Officer Allison Peterson to discuss...
2022 OmniStars Spotlight | Stefanie Kruse Walgreens VP Digital Commerce & Omnichannel
Sept. 6, 2022

2022 OmniStars Spotlight | Stefanie Kruse Walgreens VP Digital Commerce & Omnichannel

In this special OmniStars of the Omni Talk Retail Spotlight Series, brought to you in partnership with Quorso, Chris Walton and Anne Mezzenga sit down with Walgreens VP of Digital Commerce and Omnichannel Stefanie Kruse to di...
Spotlight Series | Next Generation Warehouse Fulfillment With KNAPP VP Bill Stenger
Sept. 2, 2022

Spotlight Series | Next Generation Warehouse Fulfillment With KNAPP VP Bill Stenger

In the latest edition of the Omni Talk Spotlight Series, Chris Walton and Anne Mezzenga discuss next generation warehouse fulfillment and automation with KNAPP VP Sales Consultancy, Bill Stenger.Together they discuss:- KN...
Fast Five | Walmart’s Rewards Program, WhatsApp Grocery Shopping, & Instacart Goes Big & Bulky
Sept. 1, 2022

Fast Five | Walmart’s Rewards Program, WhatsApp Grocery Shopping, & Instacart Goes Big & Bulky

In today’s Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Groceryshop, Chris Walton and Anne Mezzenga:- Shared mutual distaste for Walmart’s new rewards p...
Fast Five | Peloton To Sell On Amazon, Apple Wants Ads, & Walmart Gets Giggy With It
Aug. 26, 2022

Fast Five | Peloton To Sell On Amazon, Apple Wants Ads, & Walmart Gets Giggy With It

In today’s Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Groceryshop, Chris Walton and Anne Mezzenga:- Did some massive Peloton pontification around the...
Ask An Expert | The Top Supply Chain Concerns Keeping Retail Executives Up At Night
Aug. 25, 2022

Ask An Expert | The Top Supply Chain Concerns Keeping Retail Executives Up At Night

Supply chain. Supply chain. Supply chain. The topic is certainly top of mind of late, but what about it is really on the minds of your average retail executive?So Omni Talk is pleased to announce that Microsoft’s Director o...
Fast Five | Target’s Earnings, Amazon’s QuikTrip, & Walmart’s Paramount Out Of A Molehill
Aug. 19, 2022

Fast Five | Target’s Earnings, Amazon’s QuikTrip, & Walmart’s Paramount Out Of A Molehill

In today’s Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Groceryshop, A&M’s David Brown and Abhinav Chandra joined Anne and Chris to discuss:- Their big ...
Spotlight Series | The 411 On Embedded Finance With Alviere CEO Yuval Brisker
Aug. 16, 2022

Spotlight Series | The 411 On Embedded Finance With Alviere CEO Yuval Brisker

Chris Walton and Anne Mezzenga sit down with Alviere CEO Yuval Brisker to understand why it is only a matter of time before embedded finance, i.e. the idea of retailers becoming their own banks, takes the retail industry by s...
Fast Five | Walmart’s Streamy Desires, Amazon Same-Day, & A Nightmare Before Christmas At Kohl’s
Aug. 12, 2022

Fast Five | Walmart’s Streamy Desires, Amazon Same-Day, & A Nightmare Before Christmas At Kohl’s

In today’s Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Groceryshop, Chris Walton and Mezzenga:- Question whether Walmart partnering with a streaming se...
Ask An Expert | The Key To Great Customer Service In 2022 & Beyond With Serta Simmons
Aug. 9, 2022

Ask An Expert | The Key To Great Customer Service In 2022 & Beyond With Serta Simmons

Omni Talk Retail, in partnership with Talkdesk, welcomed Chris McShane, the Senior Vice President of Customer Experience at Serta Simmons, and Amber Scott, the VP of Customer Experience at Serta Simmons, to provide their expe...
Five Insightful Minutes On The State Of Commerce With Signifyd's Bennett
Aug. 2, 2022

Five Insightful Minutes On The State Of Commerce With Signifyd's Bennett

Signifyd's SVP of Operations and Corporate Development, Bennett, gets hit with the tough questions from Omni Talk Retail, as he shares the most important insights from his company's newly released State of Commerce Report for...
Fast Five | Prime Day Hot Takes, Google Search Revelations, & A Big Kroger ‘Boost’
July 22, 2022

Fast Five | Prime Day Hot Takes, Google Search Revelations, & A Big Kroger ‘Boost’

In today's Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Groceryshop, A&M’s Hemant Kalbag and Jonathan Sharp joined Anne and Chris to discuss- All the st...
Fast Five | Walmart Please Roll Our Boat Ashore In Your Fancy Canoo
July 13, 2022

Fast Five | Walmart Please Roll Our Boat Ashore In Your Fancy Canoo

In today's Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Groceryshop, Chris Walton and Anne Mezzenga:- Praised Walmart for their purchase of 4,500 electr...
Spotlight Series | Upside's Tyler Renaghan On Combatting Inflation With Personalization
July 13, 2022

Spotlight Series | Upside's Tyler Renaghan On Combatting Inflation With Personalization

Inflation is impacting retail business across the board, from gasoline to groceries, and historically the go-to solution has been to cut costs wherever you can, but perhaps there’s an alternative?In Omni Talk Retail’s lates...
Fast Five | Amazon Grubs, Kohl’s Is Kohl’s, & Bed Bath Is Buying Back Shares Like It Isn’t Their Job
July 8, 2022

Fast Five | Amazon Grubs, Kohl’s Is Kohl’s, & Bed Bath Is Buying Back Shares Like It Isn’t Their Job

In today's Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, and Sezzle, Chris Walton and Anne Mezzenga discussed:- The aftermath of Kohl’s proposed deal with the Franch...
Fast Five | Walmart’s FTC Troubles, Amazon v. Trigo, & A Bed Bath “We Told You So”
June 30, 2022

Fast Five | Walmart’s FTC Troubles, Amazon v. Trigo, & A Bed Bath “We Told You So”

In today's Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, and Sezzle, Chris Walton and Anne Mezzenga:- Took another victory lap on their long held position that Mark ...
Ask An Expert | Cannes 2022 Trends With Firework's Chief Revenue Officer Jeff Lucas
June 29, 2022

Ask An Expert | Cannes 2022 Trends With Firework's Chief Revenue Officer Jeff Lucas

Cannes, one of the biggest events for marketers around the world, just held its annual festival doling out awards to the best and brightest in the industry and Omni Talk Retail is bringing you a full recap, minus the super ya...
Fast Five | Amazon’s Big Prime Day Swing, Simon Search, & Walmart Wants In On TV Commerce
June 24, 2022

Fast Five | Amazon’s Big Prime Day Swing, Simon Search, & Walmart Wants In On TV Commerce

In today's Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, and Sezzle, Chris Walton and Anne Mezzenga had a blast:- Taking a victory lap on Amazon’s price positioning ...
Fast Five | Walmart Is Automating, Target Is Backtracking, & Amazon Is Smoking A Drone Pipe Dream
June 16, 2022

Fast Five | Walmart Is Automating, Target Is Backtracking, & Amazon Is Smoking A Drone Pipe Dream

In this week’s Fast Five podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, and Sezzle, A&M's Chad Lusk and Truett Horne join Chris Walton and Anne Mezzenga to debate:- The significance of Walmart'...
Spotlight Series | Empowering The Contact Center With Talkdesk VP Shannon Flanagan
June 6, 2022

Spotlight Series | Empowering The Contact Center With Talkdesk VP Shannon Flanagan

In the latest edition of the Omni Talk Retail Spotlight Series, Chris Walton and Anne Mezzenga sit down with Talkdesk's VP Global Industry Strategy for Retail & Consumer Goods and fellow Top 100 Retail Influencer Shannon Flan...
Fast Five | Dollar General Expands Self-Checkout, Old Navy Cuts Sizes, & Sephora Goes Curbcierge
June 3, 2022

Fast Five | Dollar General Expands Self-Checkout, Old Navy Cuts Sizes, & Sephora Goes Curbcierge

In today's Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, and Sezzle, Anne Mezzenga and Chris Walton went deep on:- Dollar General’s self-checkout only pilot- Brook...
Fast Five | Amazon Style Debuts, Walmart Misfires (So Badly) On Drones, & Nordstrom Closes Its Trunk
May 27, 2022

Fast Five | Amazon Style Debuts, Walmart Misfires (So Badly) On Drones, & Nordstrom Closes Its Trunk

In today's take no prisoners Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, and Sezzle, Anne Mezzenga and Chris Walton:- Give their very early take on Amazon's new Am...