Episodes

Ask An Expert | A Mid-Year Report On Livestream Commerce With Firework CEO Vincent Yang
May 26, 2022

Ask An Expert | A Mid-Year Report On Livestream Commerce With Firework CEO Vincent Yang

Livestreaming, and specifically Firework, was the #1 hot topic coming out of Shoptalk this year.So Omni Talk Retail invited Firework CEO and Co-Founder Vincent Yang back to provide his mid-year report on the state of livest...
Spotlight Series | Battling Account Takeover Fraud With Signifyd CMO Indy Guha
May 24, 2022

Spotlight Series | Battling Account Takeover Fraud With Signifyd CMO Indy Guha

In the latest edition of the Omni Talk Retail Spotlight Video Series, Chris Walton and Anne Mezzenga sit down with Signifyd’s CMO Indy Guha to learn all they can about the latest fiendish effort being used to defraud consumer...
Fast Five | Target & Walmart's Earnings, Instacart's IPO, & Zara Charging For Returns
May 20, 2022

Fast Five | Target & Walmart's Earnings, Instacart's IPO, & Zara Charging For Returns

In today's episode of the Omni Talk Retail Fast Five podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, and Sezzle, David Ritter and Michael Simoncic join Chris and Anne to discuss:What to make of ...
Ask An Expert | The Future Of Customer Service & Loyalty
May 18, 2022

Ask An Expert | The Future Of Customer Service & Loyalty

Amid the ever-increasing omnichannel nature of our retail experiences, it can be difficult to know how best to solve customer issues when they arise. It isn’t as simple as just having great person-to-person customer service a...
Spotlight Series | Turning Everything From Phones To Floor Scrubbers Into Smart Retail Devices
May 18, 2022

Spotlight Series | Turning Everything From Phones To Floor Scrubbers Into Smart Retail Devices

What devices in your store could be working harder for you?That is the question we posed to Scandit CTO and Co-Founder Christian Floerkemeier in our latest Omni Talk Retail Spotlight Series Podcast. Chris Walton and Anne ...
Spotlight Series | Deploying Computer Vision In A Store Is One Thing, Scaling It Is Something Else
May 16, 2022

Spotlight Series | Deploying Computer Vision In A Store Is One Thing, Scaling It Is Something Else

In the latest edition of the Omni Talk Retail Spotlight Series, Chris Walton and Anne Mezzenga sit down with Rafay's CEO Haseeb Budhani and HP's VP of Retail and Industry Solutions Cory McElroy to dive deep into the topic of...
Fast Five | Starbucks In The Metaverse, Robots Delivering Ice Cream, & IKEAs You Can't Get Lost In?
May 11, 2022

Fast Five | Starbucks In The Metaverse, Robots Delivering Ice Cream, & IKEAs You Can't Get Lost In?

In today's special Wednesday edition of the Omni Talk Fast Five podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, and Sezzle, Chris Walton and Anne Mezzenga:- Discuss why IKEA's new store investme...
Fast Five | Target 'Nails' It Again, While H-E-B Goes Big & Publix Nibbles On Instacart's Carrot
May 6, 2022

Fast Five | Target 'Nails' It Again, While H-E-B Goes Big & Publix Nibbles On Instacart's Carrot

In this week’s Fast Five podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, and Sezzle, Chris Walton and Anne Mezzenga:- Had a split opinion on Publix's new nano-fulfillment partnership with Instac...
Fast Five | Buy With Prime, American Eagle Makes ‘Frenemies,’ & Amazon’s Biggest Go Store Yet!
April 29, 2022

Fast Five | Buy With Prime, American Eagle Makes ‘Frenemies,’ & Amazon’s Biggest Go Store Yet!

In this week’s Fast Five podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, and Sezzle, Chris Walton and Anne Mezzenga had a ball discussing:- Amazon’s newest suburban store Amazon Go concept, repl...
Fast Five | Amazon's Letters, Lululemon's New Membership, & Fenway Park's Latest Caper
April 22, 2022

Fast Five | Amazon's Letters, Lululemon's New Membership, & Fenway Park's Latest Caper

In this week’s Fast Five podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, and Sezzle, Chris Walton and Anne Mezzenga:- Gave their hot take on Andrew Jassy’s first-ever letter to Amazon shareholde...
Meta's Metaverse Moves, Zara's High-Tech Flagship, and Target's "On-Again" With thredUP
April 15, 2022

Meta's Metaverse Moves, Zara's High-Tech Flagship, and Target's "On-Again" With thredUP

In this week’s Fast Five podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, and Sezzle, A&M’s Chad Lusk and Hemant Kalbag joined Anne as they debated:-An Earth Day Resale PR blitz from multiple ret...
Ask An Expert | Building A Network Within 3 Miles Of Every Customer With Purolator's Laurie Weston
April 14, 2022

Ask An Expert | Building A Network Within 3 Miles Of Every Customer With Purolator's Laurie Weston

Part of what makes the concept of omnichannel retailing so great is the idea that retail is now perpetual, i.e. always on and available to consumers whenever and however they want it. But, by definition then, doing it right r...
Ask An Expert | How Meta Envisions The Future Of Retail With Meta VP of Commerce Emma Rodgers
April 14, 2022

Ask An Expert | How Meta Envisions The Future Of Retail With Meta VP of Commerce Emma Rodgers

To understand the future of commerce and words like the “metaverse,” it is important to place things in the proper context.So Omni Talk is pleased to announce that Meta’s VP of its Commerce Business, Emma Rodgers, joins Chr...
Women's Retail Collective Podcast | Meijer's GVP Marketing & Customer Strategy Amanda Mcvay
April 12, 2022

Women's Retail Collective Podcast | Meijer's GVP Marketing & Customer Strategy Amanda Mcvay

In the latest Women's Retail Collective Podcast Anne Mezzenga sits down with Meijer's Group Vice President, Marketing & Customer Strategy: Retail Media, E-Comm, Own Brand, Data Insights at Meijer Amanda McvayYou read that t...
5 Insightful Minutes On Consumer Sentiment With A&M's Jonathan Sharp
April 12, 2022

5 Insightful Minutes On Consumer Sentiment With A&M's Jonathan Sharp

A&M's Jonathan Sharp gets hit with tough questions from Omni Talk Retail, as he shares the most important insights from the A&M Consumer & Retail Group's latest installment of their ongoing Consumer Sentiment Survey in just f...
Ask An Expert | The Latest Data On Instacart with 1010data Chief Product Officer Jonah Ellin
April 11, 2022

Ask An Expert | The Latest Data On Instacart with 1010data Chief Product Officer Jonah Ellin

Instacart dropped a big bomb recently, devaluing the company while, at the same time, announcing a new “platform” approach to their strategy going forward, and to say Anne and Chris are skeptical of the move, as many of you k...
Fast Five | Target Takes Food Stamps Online, Farfetch Finances Neiman, & Kroger Kicks It Up A Notch
April 8, 2022

Fast Five | Target Takes Food Stamps Online, Farfetch Finances Neiman, & Kroger Kicks It Up A Notch

In this week’s Fast Five video, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, and Sezzle, Chris and Anne discuss:- Target accepting food stamps online- Farfetch’s investment in Neiman Marcus- JOOR an...
Fast Five | Bagpipes For Instacart, BNPL For Gas, And A Legal Battle Royale Over Scan-&-Go
March 31, 2022

Fast Five | Bagpipes For Instacart, BNPL For Gas, And A Legal Battle Royale Over Scan-&-Go

In this week’s Fast Five podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, and Sezzle, Chris and Anne discuss:- Using BNPL at the gas station- Instacart’s downright laughable new strategic positi...
Spotlight Series | DoorDash VP of Global Partnerships Shanna Prevé
March 29, 2022

Spotlight Series | DoorDash VP of Global Partnerships Shanna Prevé

In this special Shoptalk edition of the Omni Talk Spotlight Series brought to you through the support of Meta, Anne Mezzenga sits down with DoorDash VP of Global Partnerships to dive deep into the DoorDash headlines the retai...
Spotlight Series | Making Sure The Shoe Fits So You Can Wear It With Volumental CMO Brent Hollowell
March 27, 2022

Spotlight Series | Making Sure The Shoe Fits So You Can Wear It With Volumental CMO Brent Hollowell

Lululemon dropped its new shoe line last week, and none of that would have been possible without the help and support of Volumental's proprietary fit data, gleaned from millions upon millions of scans of people's feet.So Om...
Spotlight Series | Conquering Grocery Waste With Afresh CEO Matt Schwartz
March 27, 2022

Spotlight Series | Conquering Grocery Waste With Afresh CEO Matt Schwartz

Food waste, and particularly waste from fresh meats and vegetables, is a continued drag on grocers' bottom lines.So Omni Talk is pleased to announce that Afresh CEO Matt Schwartz joins Chris Walton and Anne Mezzenga for a s...
Spotlight Series | Returns, Returns, & More Returns With Narvar CEO & Founder Amit Sharma
March 27, 2022

Spotlight Series | Returns, Returns, & More Returns With Narvar CEO & Founder Amit Sharma

There is probably no topic more on the mind of retailers than what do with online returns.So Omni Talk is pleased to announce that Narvar CEO Amit Sharma joins Chris Walton and Anne Mezzenga for a special Shoptalk Edition o...
Fast Five | Amazon Fresh’s Net Zero Emission Mission & Anne’s Review Of Lululemon’s New Shoe
March 25, 2022

Fast Five | Amazon Fresh’s Net Zero Emission Mission & Anne’s Review Of Lululemon’s New Shoe

In this week’s Fast Five video, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, and Sezzle, Chris takes a break from 2022 Walton Family Spring Break to join Anne to discuss: - Kohl’s multiple acquisition...
Fast Five | Twitter Shops & A Macy's Website Overhaul With A Side Of Starbucks Window Dressing
March 18, 2022

Fast Five | Twitter Shops & A Macy's Website Overhaul With A Side Of Starbucks Window Dressing

In this week's Fast Five, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, and Sezzle, A&M’s David Ritter and Michael Prendergast joined Chris and Anne as they debated:- All the news out of Starbucks thi...