Episodes

26
Jan. 7, 2024

Spotlight Series | Driving Quality And Value Through Scheduled W-2 Last-Mile Delivery

In this episode of the Omni Talk Retail Technology Spotlight Series, Chris and Anne discuss an innovative approach to improving last-mile delivery with Buncha CEO Bharat Pulgam. They explore how Buncha leverages scheduled time windows, refrigerated vehicles, and W-2 drivers to drive value, quality of service, and sustainability in last mile grocery delivery. Bharat outlines Buncha's milkman-style model, order aggregation technology, and white-label partnerships with retailers seeking reliabili...
32
Dec. 26, 2023

Fast Five Shorts | Will Target Soon Have Some Explaining To Do Around Theft?

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: If Target Will Soon Have Some Explaining To Do Around Theft For the full episode head here: https://youtu.be/gvA1lq3ngrA This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy
31
Dec. 26, 2023

Fast Five Shorts | Google Releases New Shopping Features For Holiday Procrastinators

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Google Releasing New Shopping Features For Holiday Procrastinators For the full episode head here: https://youtu.be/gvA1lq3ngrA This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy
30
Dec. 26, 2023

Fast Five Shorts | Should Macy's Shareholders Take The Money And Run?

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: If Macy's Shareholders Should Take The Money And Run For the full episode head here: https://youtu.be/gvA1lq3ngrA This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy
29
Dec. 25, 2023

Fast Five Shorts | Amazon Prime Tests $9.99 Per Month Grocery Delivery

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Amazon Prime Testing $9.99 Per Month Grocery Delivery For the full episode head here: https://youtu.be/gvA1lq3ngrA This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy
28
Dec. 25, 2023

Fast Five Shorts | Walmart Expands BNPL With Affirm At Self Checkout

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Walmart Expanding BNPL With Affirm At Self Checkout For the full episode head here: https://youtu.be/gvA1lq3ngrA This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy
24
Dec. 20, 2023

Fast Five | Walmart’s Big & Bold BNPL Push, Macy’s Buyout & CNBC’s Pointed Criticism Of Target

In this week’s Omni Talk Fast Five retail news roundup, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle, Chris and Anne discussed: Walmart’s bold and beautiful move to put BNPL via Affirm at self-checkout Amazon’s confounding decision to test an additional $9.99 per month fee on top of Amazon Prime for grocery delivery Why Macy’s shareholders should take a hard look at their buyout offer on the table Google’s second brilliant move over the last two months i...
23
Dec. 19, 2023

Ask An Expert | What Stores Will Look Like In 2024 With SES-imagotag's Philippe Bottine

Undoubtedly, 2023 was a year of retail challenges – inflation, shrink, sustainability, and, let’s also not forget, the always increasing demands of the everyday consumer. But, at the same time, 2023 was also a year of extraordinary technological breakthroughs, with AI, and particularly GenAI, showing us new ways to run our operations and inspire our end customers. So we are pleased to highlight the juxtaposition of these two ideas with Philippe Bottine, CEO North America, SES-imagotag. Philipp...
36
Dec. 19, 2023

Fast Five Shorts | 2024 Top Retail Headline Predictions

The latest edition of Omni Talk’s Retail Fast Five was our annual Retail Awards Show sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle where Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group David Ritter and David Brown gave the award for: 2024 Top Retail Headline Predictions For the full episode head here: https://youtu.be/PVSuISOz41k This podcast uses the following third-party services for analysis: Podcorn - htt...
35
Dec. 19, 2023

Fast Five Shorts | 2023 Retail Concept You Wish You Had In Your Neighborhood But Don't

The latest edition of Omni Talk’s Retail Fast Five was our annual Retail Awards Show sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle where Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group David Ritter and David Brown gave the award for: 2023 Retail Concept You Wish You Had In Your Neighborhood But Don't For the full episode head here: https://youtu.be/PVSuISOz41k This podcast uses the following third-party servic...
34
Dec. 19, 2023

Fast Five Shorts | 2023's Retail Headline That Made You LOL

The latest edition of Omni Talk’s Retail Fast Five was our annual Retail Awards Show sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle where Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group David Ritter and David Brown gave the award for: 2023's Retail Headline That Made You LOL For the full episode head here: https://youtu.be/PVSuISOz41k This podcast uses the following third-party services for analysis: Podcorn -...
33
Dec. 19, 2023

Fast Five Shorts | 2023's Best New Retail Partnership

The latest edition of Omni Talk’s Retail Fast Five was our annual Retail Awards Show sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle where Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group David Ritter and David Brown gave the award for: 2023's Best New Retail Partnership For the full episode head here: https://youtu.be/PVSuISOz41k This podcast uses the following third-party services for analysis: Podcorn - https...
32
Dec. 19, 2023

Fast Five Shorts | Best Strategy Move From A Struggling Retailer

The latest edition of Omni Talk’s Retail Fast Five was our annual Retail Awards Show sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle where Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group David Ritter and David Brown gave the award for: Best Strategy Move From A Struggling Retailer For the full episode head here: https://youtu.be/PVSuISOz41k This podcast uses the following third-party services for analysis: Podc...
31
Dec. 19, 2023

Fast Five Shorts | Retail Headline You'd Most Like Turned Into A Movie

The latest edition of Omni Talk’s Retail Fast Five was our annual Retail Awards Show sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle where Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group David Ritter and David Brown gave the award for: Retail Headline You'd Most Like Turned Into A Movie For the full episode head here: https://youtu.be/PVSuISOz41k This podcast uses the following third-party services for analysis:...
25
Dec. 18, 2023

Spotlight Series | Manifest's Tanzil Uddin Previews The Manifest 2024 Conference In Las Vegas

Get an inside look at the Manifest 2024 supply chain conference happening in February in Las Vegas. Tanzil Uddin, SVP of Production at Manifest, joins us to highlight keynote speakers, programming tracks, exhibits, and networking opportunities at this must-attend event for end-to-end supply chain professionals. With over 300 exhibitors, 40+ supply chain CEOs and CSCOs presenting across 3 days, and 5000 attendees from 50 countries, Manifest 2024 is shaping up to be a premier gathering for those ...
30
Dec. 18, 2023

Fast Five Shorts | 2023's Most Overhyped Retail Technology

The latest edition of Omni Talk’s Retail Fast Five was our annual Retail Awards Show sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle where Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group David Ritter and David Brown gave the award for: 2023's Most Overhyped Retail Technology For the full episode head here: https://youtu.be/PVSuISOz41k This podcast uses the following third-party services for analysis: Podcorn - ...
29
Dec. 18, 2023

Fast Five Shorts | Retail Person Of The Year

The latest edition of Omni Talk’s Retail Fast Five was our annual Retail Awards Show sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle where Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group David Ritter and David Brown gave the award for: Retail Person Of The Year For the full episode head here: https://youtu.be/PVSuISOz41k This podcast uses the following third-party services for analysis: Podcorn - https://podcor...
28
Dec. 18, 2023

Fast Five Shorts | Retail Technology Of The Year

The latest edition of Omni Talk’s Retail Fast Five was our annual Retail Awards Show sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle where Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group David Ritter and David Brown gave the award for: Retail Technology Of The Year For the full episode head here: https://youtu.be/PVSuISOz41k This podcast uses the following third-party services for analysis: Podcorn - https://po...
27
Dec. 18, 2023

Fast Five Shorts | Retail Headline Of The Year

The latest edition of Omni Talk’s Retail Fast Five was our annual Retail Awards Show sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle where Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group David Ritter and David Brown gave the award for: Retail Headline Of The Year For the full episode head here: https://youtu.be/PVSuISOz41k This podcast uses the following third-party services for analysis: Podcorn - https://podc...
26
Dec. 18, 2023

Fast Five Shorts | Who Was 2023's Retailer Of The Year?

The latest edition of Omni Talk’s Retail Fast Five was our annual Retail Awards Show sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle where Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group David Ritter and David Brown gave the award for: 2023's Retailer Of The Year For the full episode head here: https://youtu.be/PVSuISOz41k This podcast uses the following third-party services for analysis: Podcorn - https://podc...
24
Dec. 14, 2023

Fast Five | Our 2023 Annual Retail Awards Show

In this week’s Omni Talk Fast Five podcast, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle,, David Ritter and David Brown, from the A&M Consumer and Retail Group, stopped by to help Chris and Anne hand out this year’s retail awards. All told, they gave out awards across 10 categories and also made some predictions for 2024, including: Retailer of the Year Headline of the Year Retail Technology of the Year Retail Person of the Year Most Overhyped Retail T...
10
Dec. 13, 2023

Ask An Expert | How Generative AI Will Transform Retail Customer Service In 2023

Automation, empowerment, and illumination – those are the three words we would use to describe GenAI’s impact on retail customer service in 2024 and beyond. So Omni Talk is pleased to announce that Michael Connor, the Global Head of Consumer Goods for Amazon Web Services, and Shannon Flanagan, the VP of Global Industry Strategy for Retail & Consumer Goods at Talkdesk, joined Chris Walton and Anne Mezzenga for the latest installment of their Omni Talk Ask An Expert Series to provide their expert...
22
Dec. 12, 2023

Fast Five Shorts | Walmart Canada's Store Of The Future

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Walmart Canada's Store Of The Future For the full episode head here:https://youtu.be/pzzbTRnYCy8 This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy
21
Dec. 12, 2023

Fast Five Shorts | Shoppable Programming: Fad Or Here To Stay?

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Shoppable Programming: Fad Or Here To Stay? For the full episode head here:https://youtu.be/pzzbTRnYCy8 This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy