Episodes

The latest edition of Omni Talk’s Retail Fast Five was our annual Retail Awards Show sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle where Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group David Ritter and David Brown gave the award for: 2023's Most Overhyped Retail Technology For the full episode head here: https://youtu.be/PVSuISOz41k This podcast uses the following third-party services for analysis: Podcorn - ...

The latest edition of Omni Talk’s Retail Fast Five was our annual Retail Awards Show sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle where Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group David Ritter and David Brown gave the award for: Retail Person Of The Year For the full episode head here: https://youtu.be/PVSuISOz41k This podcast uses the following third-party services for analysis: Podcorn - https://podcor...

The latest edition of Omni Talk’s Retail Fast Five was our annual Retail Awards Show sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle where Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group David Ritter and David Brown gave the award for: Retail Technology Of The Year For the full episode head here: https://youtu.be/PVSuISOz41k This podcast uses the following third-party services for analysis: Podcorn - https://po...

The latest edition of Omni Talk’s Retail Fast Five was our annual Retail Awards Show sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle where Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group David Ritter and David Brown gave the award for: Retail Headline Of The Year For the full episode head here: https://youtu.be/PVSuISOz41k This podcast uses the following third-party services for analysis: Podcorn - https://podc...

The latest edition of Omni Talk’s Retail Fast Five was our annual Retail Awards Show sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle where Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group David Ritter and David Brown gave the award for: 2023's Retailer Of The Year For the full episode head here: https://youtu.be/PVSuISOz41k This podcast uses the following third-party services for analysis: Podcorn - https://podc...

In this week’s Omni Talk Fast Five podcast, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle,, David Ritter and David Brown, from the A&M Consumer and Retail Group, stopped by to help Chris and Anne hand out this year’s retail awards. All told, they gave out awards across 10 categories and also made some predictions for 2024, including: Retailer of the Year Headline of the Year Retail Technology of the Year Retail Person of the Year Most Overhyped Retail T...

Automation, empowerment, and illumination – those are the three words we would use to describe GenAI’s impact on retail customer service in 2024 and beyond. So Omni Talk is pleased to announce that Michael Connor, the Global Head of Consumer Goods for Amazon Web Services, and Shannon Flanagan, the VP of Global Industry Strategy for Retail & Consumer Goods at Talkdesk, joined Chris Walton and Anne Mezzenga for the latest installment of their Omni Talk Ask An Expert Series to provide their expert...

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Walmart Canada's Store Of The Future For the full episode head here:https://youtu.be/pzzbTRnYCy8 This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Shoppable Programming: Fad Or Here To Stay? For the full episode head here:https://youtu.be/pzzbTRnYCy8 This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Best Buy Becoming First Electronics Retailer On DoorDash For the full episode head here:https://youtu.be/pzzbTRnYCy8 This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy

TGW’s Vice President of Business Development, James Osborn, joined Chris and Anne to continue the ongoing education around the topic of microfulfillment. In this podcast, Chris and Anne go deep with James on: A good working definition of microfulfillment (i.e. between 500 and 1,000 orders per day) The key differences between microfulfillment and grocery operations in the U.S. vs. Europe (e.g. European stores are much smaller, which increases picking efficiency) Considerations for colocation ...

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Uber Launching Store Pickup For the full episode head here:https://youtu.be/pzzbTRnYCy8 This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: For the full episode head here:https://youtu.be/pzzbTRnYCy8 This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy

In this episode of "5 Insightful Minutes," we dive deep into the world of generative AI, with a focus on Microsoft's General Manager for Modern Work in Retail and Consumer Goods, Jeff Strasser. Join us for an enlightening discussion as we explore how GenAI is transforming the retail landscape and helping retailers tackle today's challenges and shape the future. Discover how top retailers are leveraging GenAI to address supply chain disruptions, labor availability issues, changing customer expec...

In this week’s Omni Talk Fast Five retail news roundup, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle, Chris and Anne: Discussed what really could be impacting shrink in light of NRF’s softening on its previously stated impact from Organized Retail Crime Disagreed about whether the world really needs Uber Store Pickup Lauded DoorDash for once again fortifying the strength of DashPass with its new Best Buy relationship Showed tempered enthusiasm for Walmar...

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Victoria's Secret Store Of The Future 2.0 For the full episode head here: https://youtu.be/y-ZMxhPwJ7g This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Allbirds Starts Selling On Amazon For the full episode head here: https://youtu.be/y-ZMxhPwJ7g This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: If Nuuly Has Cracked The Code On Rental And Resale? For the full episode head here: https://youtu.be/y-ZMxhPwJ7g This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Foxtrot and Dom's Kitchen - A Match Made In Heaven? For the full episode head here: https://youtu.be/y-ZMxhPwJ7g This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Trigo Taking Checkout Free To Telecom For the full episode head here: https://youtu.be/y-ZMxhPwJ7g This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy

Amazon VP Dilip Kumar joins Chris and Anne on the Omni Talk Retail Fast Five Podcast to share 5 Insightful Minutes on the future of Amazon's Just Walk Out technology and Amazon One Palm Payments. Music by hooksounds.com This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy

In this week’s Omni Talk Fast Five retail news roundup, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle, Chris and Anne discussed: Discussed why Etisalat’s new telecom store with Trigo is such an important mark in the evolution of retail Got excited for the merger between Foxtrot and Dom’s Threw shade at Allbirds for its apparent attitude and timing in selling on Amazon Explored what Nuuly is getting right in the rental and resale market And closed with a l...

The hype behind AI is real, and those that dawdle are already at risk of being behind. Way behind. So Omni Talk is pleased to announce that Romeo Bolibol, the Managing Partner & Head of Sales for Strategic Retail & Consumer Goods at Microsoft, and Crys Kelch, the Enterprise Solutions Sales Leader for the Americas at GitHub, joined Chris Walton and Anne Mezzenga for the latest installment of their Omni Talk Ask An Expert Series to explain why timing is of the essence when it comes to AI. Chris...

Bynder’s Director of Global Field and Customer Marketing, Brian Kavanaugh, joined Chris and Anne for the second time in 2023 to give an even deeper look into Digital Asset Management. In this podcast, Chris and Anne go deep with Brian on: The challenges retailers are faced when it comes to Digital Asset Management (aka DAM) Why these challenges become particularly acute during the key holiday selling season The value gained, both in sales and productivity, from having a strong DAM setup in p...