Guru Chuck Bear with Carpenter Realtors

Announcer: 0:01

Advisors Mortgage Group is proud to present in these real estate gurus hosted by Rick Ripma and Ian Arnold, the hard working mortgage guys, please contact Rick and Ian for all of your mortgage needs at HardWorkingMortgageGuys.com That's HardWorkingMortgageGuys.com Now here's the hard working mortgage guys, Rick Ripma and Ian Arnold.

Rick Ripma: 0:25

Welcome to Indy's Real Estate Gurus. We're recording today from the advisors Mortgage Group studio located in beautiful Carmel, Indiana, almost downtown. And I'm Rick Ripma, the hard work and mortgage guy I've been in real estate and mortgages for over 34 years helping over 5200 folks finance their homes. My team and I believe in custom tailored loans, not the one size fits all approach. We believe that there is the best mortgage for you. And we believe we are the team to deliver

Ian Arnold: 0:50

it. And I'm Ian Arnold part of Rick's hard working mortgage team. I've worked in the financial industry for 15 years, helping customers find the best possible financing. I work with you to build your credit and or increase your credit score. My passion is helping you build your financial security and wealth and or write and or Yeah, you'll do by you don't you don't know what these people need

Rick Ripma: 1:14

to know you do both. And as we get started, I wanted to remind you that if you have if you for the most up to date information on mortgages in in these real estate market, go to HardWorkingMortgageGuys.com That's HardWorkingMortgageGuys.com or call 317-672-1938. That's 31767 to 1938. And we're really excited today to have Chuck bear with Carpenter Realtors on the show.

Chuck Bear: 1:38

Thanks for joining us coming join you guys. It's gonna be a great time.

Rick Ripma: 1:41

Yeah, we appreciate it. You know, you're you're one you're one of those highly successful agents and you don't know this, but what I what I thought we would make sure we do today is you know, because after talking with you and learning about you get some of those great nuggets of wisdom that you have. And you know, people want to take notes on that because you have a lot of great insight.

Ian Arnold: 2:03

Are you saying he has wisdom because he has gray hair? That's just wrong. Is Wrong

Chuck Bear: 2:07

got hurt?

Rick Ripma: 2:08

It should but I can say it because I when I had hair, it was great. I'll see a gray hair on your head. Okay, not not not one gray hair. So check. As we get started. What is the best way for somebody to contact you if they're looking if they have any real estate needs?

Chuck Bear: 2:28

Best way is just to DM me or call me on my cell phone 317-698-3339 If you want to do some background checks, go to my website. It's Chuck bear dot call carpenter.com and check out the testimonies. And go from there. Chuck bear at cole carpenter.com Yep, Chuck bear all one word dot call cartoner.com It's weird. Really? Yep. It's Chuck bear one word. dot call carpenter.

Rick Ripma: 2:56

Not calm. Nope.

Chuck Bear: 2:58

They have it dot dot dot for the dock company.

Ian Arnold: 3:03

When you do as much as he does, he gets his own stuff.

Rick Ripma: 3:05

I guess he does. And Bear is bear be er,

Chuck Bear: 3:09

just like he's just like their animal. Yeah, it's about the same too.

Rick Ripma: 3:13

Yep. That that's. So what are you saying?

Chuck Bear: 3:16

The Green Mile. Jonathan Coffey just asked about the same. Okay.

Ian Arnold: 3:24

He could always go to the Smokey Bear route have to have him sitting in a commercial if you want to buy a home buy through Chuck Baird.

Chuck Bear: 3:31

That's right. Yeah, that's right.

Ian Arnold: 3:33

So just tell us about your beginning of your career. How'd you even get into it?

Chuck Bear: 3:38

Well, one, I took the class that season, the first step. Now my, my past mother in law was a big real estate agent in Danville. And pretty well respected and two of her daughters are pretty good real estate agents as well. And I always kind of wanted to get into real estate when I was younger. So really didn't cause of work and kids growing up. So I waited until all the kids were out. We were empty nesters, my wife and I did my wife and I discussed it. We say hey, let's do real estate and become our I'm getting close to retirement in my day job and kind of work into it be a full time retirement gig. Want to get done. And I'm glad I made the transition. I got my license in 2018. Every year I've grown. And that's with great success and great help of my management team. At Carpenter, they reach out and they do everything they can help us be successful.

Rick Ripma: 4:35

That's awesome. Now, as you as you look at that, I think one of the really interesting things for how you do it because you're very successful. And you're as you and I talked you're always available for people you will get back with them you you make sure they understand how how available you are, but you also do something other than real estate. still correct.

Chuck Bear: 4:58

Yes sir. I'm a Director of Finance. Cody's for a school corporation up in Lafayette. Okay, that's my, if

you will 7am to 3: 5:04

30pm job. And then I do real estate in the evenings, Monday through Friday and all day, Saturday and Sunday, I've built my career and my business by doing open houses and making myself available for anyone who may want to go look at a house or even discussed the possibilities of getting a home what the process is. To get a home and I stress to them. First thing you need to do is one find out your budget, find out what you're pre approved for, and then how that's gonna work into your budget. Right now. And then it seems to work.

Ian Arnold: 5:41

Yep. So critical. Yep. So Rick, and I always try to stress that to people too. But why would a realtor? Why would you say, hey, get pre approved first.

Chuck Bear: 5:53

It's very important for them know where they stand by plus A give strength. If you're pre approved, and you find that home that yours, oh, my gosh, I gotta have this home, then you have that strength of being pre approved. I've gotten to the point now where I try to encourage them and the lender to get them all the way down to underwriting approval. So that adds more strength and what they were waiting on is address to move forward. So now we're at a point where the way the markets kind of declining a little bit, having that underwriter approval or underwriter saying, yeah, good egg, let's go for it. Approval, then all we got to do is add the address, it makes the process go a lot quicker, a lot smoother, because there's really no hidden hiccups like what you find one day before closing. And you know, we all had that experience,

Rick Ripma: 6:44

right? That's about the worst thing that can happen in the process is to find out something at the very end. Normally, it's it's if you have a good lender, normally it's something that was completely unavoidable. Like somebody lost their job the day before they they closed on the house, something like that. Otherwise, you know, you hope that stuff doesn't happen. But it is disaster when it does, isn't it?

Chuck Bear: 7:07

Yeah, I always like it when they go out and either buy a bunch of furniture on that card the day before or that week? Or how about going buy a car?

Rick Ripma: 7:15

Yeah, yeah, that can be a killer. That's a that's a killer. I had one he bought a car and it was a $1,600 month payment. It put a little strain on everything.

Chuck Bear: 7:27

The income ratio kind of went down quick debt, you

Rick Ripma: 7:30

gotta be really careful with that. So how did you get get going in real estate? What What was your process? What did you do? Because you're working, you're working, you know, the morning and early afternoon hours. And I know even even with that you get back with everybody even during work. But what did you do to get your business off the ground? Obviously, your open houses were one of them. But what else did you do to get going,

Chuck Bear: 7:56

once the open houses got going, I started getting more and more success with those and start turning in transactions and closing deals. I took that money I was making, earning from those deals, and putting them into investments of myself more doing swag. Getting swag to pass out of open houses, doing events, doing festivals, popping a tent up at all the fairs and festivals, passing out information passing out. There's no just getting things in front of the clients or in front of buyers or sellers. So when they're at home, they got to look at my irritating swag all the time. You know I got came up with a little stress bear it looks just like a bear as a stress bear. You know plain plain everything I can off my name I got with a young man that was a Ben Davis football star and 17 went on to Hannover studying marketing, he designed my logo, which is awesome. It's a bear hug and a house. And Josh did a great job with that. And I get a lot of great compliments from that. I did a competition on Facebook on a low on a saying for my company my company saying is helping you grow downsize or hibernate. And by doing that, you know people are saying when you like love on Facebook, it goes everybody's friends then. So I did this competition to come up with the best slogan. And ironically my radio TV teacher, Mr. Have hablan came up with that design with that slogan. And that's when we stuck with awesome.

Ian Arnold: 9:39

I love the bear hug in the house. It works for here because everybody thinks bears are cute. Now Good thing you're not in Montana up here. We don't put a bear next to my house.

Chuck Bear: 9:48

Yes, right. That's right.

Ian Arnold: 9:51

So who was a mentor to for the real estate when you first got in?

Chuck Bear: 9:57

Oh my one of my branch managers have Vicki Peters funk. She's been in the business for over 35 years. And she was a little hesitant with me because I have a background of doing doing home maintenance for people as well for a side hustle. And she was really worried that that would interfere, because I would want to step in and say, I'll take care of that for you. And we'll get there. And that's not what happened at all. She mentored me, and taught me a lot, and she still does, we learned something new every day. And if you think that you know everything about this business, you're not you're wrong, because something's different every transaction. So

Rick Ripma: 10:39

building on that, it's one of the things I thought would be interesting for people to hear. So you have a background in new home builds, yep, remodels, Home Improvement, home repair, and upgrades. And how does? How do you see that helping your your buyers and your sellers, because you have all that phenomenal experience?

Chuck Bear: 11:00

When you go in and a buyer asks you, okay, what am I looking for, and you start looking at the foundation, and you start seeing a little stress cracks in the block, you can explain to them what that is, that could be that the the foundation is starting to slip a little bit and all we need to do is get a really good foundation company come in jack that up, put some Helio corals in there to give them more strength, you start looking at all the stress cracks in the walls, and you explain to them hey, they don't house was built in 1852, it's going to have that that's common with plaster walls. And with that type of knowledge and background, it gives the buyers a lot of comfort, to know what they're getting into. Now on the seller side, they're gonna want to know, what can I do to give this more curb appeal? Give this more of the eye. And then you just say, Well, we do these small little items and makes it look a lot more HEC painting the front door increases the value of what $1,000 or something like that. So small little tricks like that, and knowledge that you have is a benefit for your buyers and sellers.

Rick Ripma: 12:07

Yeah, I would think it'd be a huge benefit. That's why I wanted to talk about it. Because I I've had, we've had agents on it, that they don't have the experience necessarily that you have, but they see the value. So they've learned what they can, and I can see if I'm a buyer and I'm looking at a house, you know, you can you can not only, you know, comfort me by letting me know, that's okay. It's normal. That's not any big deal. So easy to fix. Or by going you could also say, you know, this is probably something we don't even want to get into. Correct. I had those situations happen. Yeah. And you can give great advice, which to me is one of the big things that you want from a from an agent as you want somebody who can give you that advice can help you make a good decision by educating you. Yes, sir. Seems to me that yep, that's a that's a great way to do it.

Ian Arnold: 12:54

Now. I know we're coming up on the break. So what's the best number somebody get a hold of you?

Chuck Bear: 12:59

The best number get ahold of me, it's area code. 317-698-3339. It's on our website. It's on my website. And I'll probably be posted with you guys. So yeah, 317-698-3339

Ian Arnold: 13:10

and Rick, how would they get ahold of us?

Rick Ripma: 13:12

Let me remember. Hard working mortgage guys.com That's hard working mortgage guys.com or 31767 to 1938. That's 31767 to 1938. And you should ask for Rick. When you

Ian Arnold: 13:27

know Ian is spelled easier IA n is quicker and easier.

Rick Ripma: 13:31

En is spelled easy.

Ian Arnold: 13:36

Tune in after the break to find out what is Chuck's super

Unknown: 13:42

advisors, mortgage brokers licensed by Indiana Department of Financial Institution equal housing opportunity. NMLS 33041 Rick Ripma NMLS 66489

Rick Ripma: 13:51

Hi, I'm Rick Ripma. With the hard work and mortgage guys and advisors Mortgage Group where we believe delivering the best mortgage for you is why we exist and it's how we all succeed.

Unknown: 13:59

We believe honesty, kindness and hard work are how we honor each client

Ian Arnold: 14:04

at hardworking mortgage guys, we believe in custom tailored loans, not the one size fits all approach.

Unknown: 14:09

We believe in always presenting you with all your options. So you get the loan you want the way you want it. We believe in continually monitoring the rules, rates and market trends. So you don't have to we believe in working hard to meet your closing date so that your entire plan isn't upended. We believe in offering the same quick online process that the bookstore mortgage companies brag about whether you're refinancing or buying your first home, we believe

Rick Ripma: 14:34

there is the best mortgage for you and we believe we are the team to deliver it find us online at HardWorkingMortgageGuys.com.

Announcer: 14:46

Brought to you by advisors Mortgage Group, where we believe the more you know about financing a home the less stressful buying and refinancing will be

Ian Arnold: 14:59

all right. Hey, welcome back from the break. So the first thing we have to do before we find out what is your superpower is question of the week.

Unknown: 15:07

Now it's time for questions with the gurus.

Ian Arnold: 15:16

The question of the week is sponsored by, hey, it's Rick and I were the hard working mortgage guys when we try to fit your mortgage to fit your needs to get your free mortgage plan. Just contact us at HardWorkingMortgageGuys.com That is HardWorkingMortgageGuys.com. And again, that number is 317-672-1938. Again, 317-672-1938. All right, Chuck. hardest question last year, almost. What was your first car?

Chuck Bear: 15:46

My very first car? Yeah, it was a 1978 Chevy Impala I believe is on a pallet is one of them boats.

Rick Ripma: 16:01

That's a big one.

Chuck Bear: 16:02

I lie to you. No one has a 1977 station wagon is green and had the wood panels down it. Ah, yes. That was the

Ian Arnold: 16:12

very first one. You guys go on a family trip and that decides to Griswold all over.

Rick Ripma: 16:19

You know what's weird about the station wagons. They're popular now. Yes, they are. They're coming back. People want to buy those. I don't get it.

Chuck Bear: 16:29

Next thing you know, they're gonna bring back the Astro van. I hope they know.

Rick Ripma: 16:34

I got a lot of car auctions. Oh, you know, cars. I'm really into cars. And if you can tell, and they're, they're now showing up at the auctions used to once in a while you'd see an old GTO convertible, which are a convertible old GTO station wagon, which my parents had station wagons to but I never we never had a GTO station wagon. Wow, that's hot rod. And that would be Yeah, but now they're popular again. People want to buy those old ones. I don't get it. I didn't like them that much. And I was good.

Chuck Bear: 17:05

No, I just we just use it to hire by around I can put the entire high school football team in one. There you go off we go to somewhere to watch a basketball game or something. And where did you play high school football man Davis High School.

Rick Ripma: 17:16

Awesome. And you played for a phenomenal coach. If I remember right,

Chuck Bear: 17:20

Dick? Coach? Coach Dullahan

Rick Ripma: 17:22

Dullahan. Yes. Yeah, phenomenal, phenomenal man, phenomenal coach, but just a great person.

Chuck Bear: 17:28

Yeah, he is. He's a great person, a great motivator. He knew how to get the best out of every student athlete that he worked with. He hid his theory. And my I learned from him is you should know a little bit about of everything. But you can't be the master of everything. So you have to hire those around you. And trust those around you to know more than you to get you to your end goal. Yeah. So yeah, he's a great man.

Rick Ripma: 17:59

Mentors are very important, aren't they? Yes, they are. They are extremely important. So we'll get to the question. Ian alluded to, because it's my favorite question. What is your superpower? Superpowers

Chuck Bear: 18:11

communication. I like to communicate, keep everybody informed of what's going on. I don't know if that's truly a superpower or not. But it is for me. Being honest. With every client, I let every every buyer or seller know, my work employment that we do a lot during the day with my other job. But when there's time to focus on them, I focus on them. So honestly, integrity, those are my superpowers. Well, you

Rick Ripma: 18:38

know what, I'm disappointed because I bet II and that you would say it was your faster than a speeding bullet?

Chuck Bear: 18:44

Never. I mean, bears run very fast.

Ian Arnold: 18:48

You're gonna run from a bear always caught me. Yeah.

Rick Ripma: 18:56

I think I think what you said is, you said, I don't know if communication is a superpower. But I don't know what I don't, I don't know much that's more important in life than communication.

Chuck Bear: 19:06

It's the most important thing to be able to do. And that's, that's one of the key factors with with real estate is we're not truly salespeople. We're really not we're negotiators. That's how I see what my job is. And, you know, everybody's a realtor, and everybody has knowledge of realtor. So when you know if you're in a referral program, and those referral people send out you know, those referrals to 10 different agents, and if you're the buyer, you're going to be getting phone calls or review here Hi, I'm such a such was such as Realty. That's where you go, here you go, click. So you have to be able to distinguish yourself different from everybody else. And by being upfront and honest and truthful with people and explain it to them. Hey, I'm here to help. If you have any questions, I'm here to answer your questions. Feel free to give me a call, no pressure, nothing like that. I'm just here to help you achieve your lifelong dream of ownership of a home.

Rick Ripma: 20:03

So if somebody is on that end of the call, they're, they're the the buyer, or if you they're looking anybody's out there looking to buy or sell a property, how would they go about picking the right agent?

Ian Arnold: 20:17

They call Chuck bear,

Chuck Bear: 20:19

you call Chuck bear, you go to bear man sales.com Ww dot bear man sales.com And get a hold of me, you could do it that way.

Rick Ripma: 20:26

That's one way to do it. What's the other way,

Chuck Bear: 20:28

the best way to get to do this is one, do your research on the agents, find out their background, find out what their volume is, find out what they're doing, find out, check out their testimonials, and do your research on them. Now, that's not really fair to new agents, because I was a new agent one time. And sometimes you just gotta say, I'm gonna meet this person face to face and read them. That's the truly the best way to really know, if you want to work with that agent or not, you have to do sit down table time and interview them. Because you're dealing with a biggest investment of your life. And it killed me what was going through three years of everybody going in the house, and two seconds saying, Yep, I want to write an offer. And I want to go such a such over value. Because I really want this house, and you didn't get a chance to really look at the home, you're getting a chance to really understand your agent. And that kind of hurt us a little bit. But yeah, you have to sit down and really talk to him and interview interview who you want to use as your agent.

Rick Ripma: 21:32

And also we have a tremendous amount of phenomenal agents on our podcast. So you can always go to hardworking mortgage guys.com and just hit the podcast and you can listen to a lot of agents. And you can you know, I think it really helps them get to know the person I right now I think anybody listening is gonna know you're a phenomenal agent, you're a great person, which I think is actually just as important. You got to have good people, you want to work with good people, and people who will do what they say they'll do and care more about you as as the buyer than their commission, which I think I think a lot of times agents get a real estate agents get a bad name because they people will say oh, they just care about the commission. I'm here to tell you the best agents like yourself, that's not true. No, I care much more about the client.

Chuck Bear: 22:17

I'm all about the high fives and slaps in the air and the who has and her raise, I want to hear that, right. And that's what drives me that's, that's my adrenaline, believe it or not, you know, I like walking into a home. And you see those eyeballs is all of a sudden they light up, and they gliss. And they're like, all right, this is the one or you walk into a home, they're like, oh, and you're like, Okay, we know this ain't the right one. Let's find out what works. So we look for a better deal on the next house, right? And then but once once you walk in that house, and they start placing furniture, in places, and placing their beds in places, you know, they found something that they're in love with. And now you want to negotiate the deal would be getting the best deal for that property of their dream.

Ian Arnold: 23:06

So when you're saying slap hands and all that, I know you're a sports guy, too. So some reason I thought you're gonna say Oh, as soon as we finish up with a, I walk over the other real estate agent and slap on the bus a good game.

Chuck Bear: 23:20

I've done that once. I've done that once. And fortunately, it was a friend of mine. And I did that in front of other in front of everybody. They all looked at me as like, you gotta say I'm blue collar. And I'm not a typical, what you call a salesperson, I keep it real, I keep it fun. Where we are today is how I am with my clients are with the buyers and sellers that I work with. So we just keep it fun. I want them to be comfortable. And I always tell them, the buyers or the sellers that this should be a fun experience. You're going after the best thing of your life, your biggest dream of your life. And we got to have fun doing it. So let's keep it fun. We're not talking, you know, going back to the old days of Berkshire foster Brooks and them types of slap slip slap stick comedy, but let's go have some fun. Let's joke around and look at everything and laugh and have a good time. That is

Ian Arnold: 24:17

I would say part of your superpower because people don't realize how much just a little joke here and there can break one the tension it can break the atmosphere because all those people are going to be when you first meet somebody you're gonna make cold they don't know what to do and and if you can be lively with them, it brings down their barriers. Yes, I think that that is a superpower I don't think a lot of people look towards especially if you're not that type of person.

Chuck Bear: 24:45

Yeah, that's a great point. Great point i on Facebook, I started to do a little play on my name. I do have what's called I just spread it out through the week is a bear chuckle of the week. I try to find the worst dag dad joke I can find and you Put it on there. Sometimes I get a lot of those head shakes and stuff like that. And but some of them they may like some of them. So yeah, it's fun

Rick Ripma: 25:09

brightens their day.

Chuck Bear: 25:11

He says something.

Rick Ripma: 25:12

So with all the balls you have in the air, how do you manage your time?

Chuck Bear: 25:19

I just put everything on a calendar. I keep everything documented on the calendar, I got so many of those folder or those notebooks, I get the long ones. And I got everything labeled for hours what time I gotta do this. Heads up, you gotta go keep doing this. So I document everything I do. I keep everything on a calendar schedule. And notes everywhere. drives my wife nuts, because I got posted notes everywhere. Hey, remember, you gotta call Rick about this. You gotta call in about this. Don't forget to do this. Oh, hey, you forgot to do this email. So yeah, I'm always posted note and I'm always keeping track of every everyone who I work with.

Rick Ripma: 26:00

Now, that's, that's awesome. And it's, it's so it's impressive, because you do huge volume. And yet you're you're really I mean, you're working a lot. But obviously you love what you do. And I think you'd love both of the jobs that you do.

Chuck Bear: 26:12

I do. I do. It's a lot of fun. You know, there's a there's a guy on tick tock that does. You know, what's it like working in K 12. He's hilarious. And everything he does on there is what we deal with. And some of it is silly. Some of it's like, are you serious, that rarely happens, but it does. And when you're working with, you know, the buildings up there and getting the buildings ready to open up for the students and staff to come in. And you see them every day going through the class and doing well. That's a testament to the back side of the school program, which is facilities. People don't realize how important the facilities side is of a school being opened up. I mean, the exhaust fans and the air handlers aren't working. SEO levels are really high in the classroom, your kids are sleeping, but I get an education. It's our job to make sure that we create the most distraction, the most distraction free environment as possible for educators to do their job. And it's just it's good to see the kids being happy in school and the teachers being happy doing what they're doing.

Rick Ripma: 27:16

Yeah, it's I just think it's it's incredible that you can manage all that and keep it all and we're talking major buildings.

Chuck Bear: 27:24

Yeah, we got 15 Education buildings five other side buildings. We were I was a small six a school Gary become probably five A with where Romans happening, but we're still a pretty good size. If we want to compare. We're probably like a Plainfield. Okay, Plainfield may be a little bit smaller than us. But we're probably like what Westfield was about 10 years ago, where he was on the cusp of going from four to five, maybe five to six. You know, we have roughly 8500 students, maybe 900,000. I mean, students in their go from 8500 to 900. Right?

Ian Arnold: 28:06

What's going on with that? They're sleeping.

Chuck Bear: 28:09

Might be my math from the 70s coming back.

Ian Arnold: 28:14

So I hate to break it right here. But we are coming up on the end of the radio show. How would somebody get a hold of you? Two ways.

Chuck Bear: 28:21

My website WWE dot bear, man sells.com Or my phone number Area code 317-698-3339. Again, the website is WWE dot bear man sells B E AR S E ll s.com.

Ian Arnold: 28:37

Or before is

Rick Ripma: 28:38

there man in there B E AR ma N? Yep,

Chuck Bear: 28:41

there you go.

Rick Ripma: 28:41

So I'm excited. I'm listening.

Chuck Bear: 28:44

It's a trick I threw out there. And

Ian Arnold: 28:46

so you need to change your phone number. It needs to be like cabl for call and then bear. That's what I need to do. Yeah, that's what you need to do you say 317 Call bear.

Chuck Bear: 28:58

Yes, let's go back. There, man. So

Rick Ripma: 29:03

just so everybody knows don't call

Ian Arnold: 29:09

up looking for Chuck bear.

Rick Ripma: 29:11

That's not his phone number.

Ian Arnold: 29:15

I'm giving him advertising advice. Just so you guys know. All right, Rick, and how would they get ahold of us

Rick Ripma: 29:21

at HardWorkingMortgageGuys.com That's HardWorkingMortgageGuys.com or 317-672-1938? That's 317-672-1938. Just so you know, Ian does not handle marketing

Ian Arnold: 29:33

he wishes. But to find out what Chuck's most memorable deal is tuned in to the podcast at indies real estate gurus. Thank you for joining us.

Announcer: 29:44

You're listening to indies real estate gurus with Rick Ripma and Arnold to hear the conclusion of this interview, go to hardworking mortgage guys.com and hit the podcast tab. Branch NMLS number three 3041 ritmos NMLS number 664589. Ian Arnold's NMLS number is 1995469, equal housing opportunity, some restrictions apply.

Unknown: 30:07

Well, first off, thank you for joining us, Danielle. I appreciate it. And I just was curious, how did you come to find out about Rick Ripma and advisors mortgage, oh, I was looking for a mortgage for myself for a brand new home that I was building. And I wasn't sure the direction to go, I didn't have anybody in mind. So I kind of just spoke to whoever I could speak to, I got their number. And everything seemed to be exactly what I was looking for. So I went with them. The thing I liked the most about Rick and his advisors mortgage, is that I could go and upload things online. And I didn't have to always be on the phone with them or sending them documents or trying to look for certain things that I needed to get the process going. Which was really great for me, I had a processor named Mark Coleman, who really helped me out in making sure I had everything I needed. Because I I didn't know the first thing about having a mortgage. So it was awesome to have so much help. I think probably what I've benefited from the most is really just the understanding that sometimes I would get busy. And maybe I forgot to upload a document or I forgot to do a certain part of the process in a timely manner. And they would get right back to me and it wasn't like a hey, we really need this right now. It was always Hey, just wanted to make sure you still remember that we need this. Well, you don't get that too much. In this day and age, it seems like most people are either very demanding of something they need from you. And they need it right now. And, and I agree. I've seen that in Rick's attitude with us over over the last 10 years that he's very patient, but also helpful to get the right things he needs. So exactly. In conclusion is Rick Ripma and advisers mortgage somebody that you would use in the future and or tell your friends and family about. Absolutely. And I just want to thank them for all the effort they put in to help me find my dream home.

Rick Ripma: 31:58

Ranch NMLS number 33041 Recruitment NMLS number 664589 equal housing opportunity, some restrictions apply. I'm Rick Ripma You can go to HardWorkingMortgageGuys.com Welcome back. Thanks for joining us. We appreciate it. If you're coming from the radio, you're on the you're at the right spot on the right chapter, which I'll give you the in credit he put the chapters in. So if it's if it's wrong, it's Ian's fault. If it's right, it's still Ian's fault. So that's all good. And we were going to talk about Yeah, your favorite question. Yes.

Ian Arnold: 32:27

What what do you think your most memorable deal was?

Chuck Bear: 32:29

I got two of them.

Ian Arnold: 32:30

Let's go with them.

Chuck Bear: 32:32

And we'll do the best one first. Last year, had a couple come to me. There's one of my home cash. We went they had a buddy sound a home we went looked at it, put an offer on it that day closed in two weeks because they had cash. And we bought it the smoothest transaction I've ever had ever. It was just like we signed the paperwork. And then two weeks later, we were signing the paperwork at the closing office

Rick Ripma: 32:59

and when you get rid of those pesky pesky lenders, it goes quick doesn't it?

Chuck Bear: 33:03

It's not the lenders promise the underwriters

Ian Arnold: 33:08

man in the basement not

Rick Ripma: 33:10

right now in this market. You can close in two weeks even with financing.

Chuck Bear: 33:13

I've we're learning that we had that happen a couple of weeks ago. I mean, we sat for two weeks waiting to close because I did the normal 3035 days and we already closed in like what 20 days. Yeah, that can happen. It was it was like while we go do and of course everybody's schedule was so booked, we could not wrap it up. The one that really sticks with me the most when I learned the most from was my very first listing. Sweet people I love him to death. They were friends of mine from growing up. And we listed their home. And that was right when COVID hit me a week week before air Buys Houses was still flying off the shelf. People were coming in this neighborhood. This is a hot neighborhood in Brownsburg, it was listed at and I mean a week before it is how quick this stuff happens we for I mean, every homeowner was having 20 3040 People come to open houses seeing a home. We lost our house. Bo did nothing. I have no hope and house. One person came to it, which was a family friend of mine, just to see me. And then we maybe got to three showings that week. We had an offer. They came in about $20,000 below it they wanted out of the house because we had an offer on another house. So it was one of them deals right. So those we accepted that offer and those people had a house to sell. So now we're in a three way deal. The buyer of their home we'll call him buyer number one. Buyer number two's home did not speak English. So a day before closing the underwriter say we can't close because he has Isn't turned in these documents because they, they didn't have an interpreter get a hold of him. So we got all that fixed out how to closing scheduled the following week. And lo and behold, he got excited and went out and ruined his credit rating by buying a whole bunch of furniture. Oh, yeah, I can't do that. Can't do that. No. So my my sellers, who I love dearly, was already I did the I did a cardinal sin of a rookie. And that is I had allowed pre possession. Yeah, you don't do that either. You don't do that. And that's a no, no,

Rick Ripma: 35:32

that's a bad thing. Yeah. So no,

Chuck Bear: 35:34

no. Right. So we did a pre possession. And this was a inner office transaction as a carpenter carpenter deal. So we kind of let it go. And so they're in there. And then my clients, if we're gonna do a mutual release, you know, we want out because we don't know if there's ever going to make it. So we did. The I put it back on the market, this buyer comes in, because he's been shunned or not shown wrong, where he's been. He's lost too many bids, he comes in at the asking price, which was, you know, a lot higher than on the first Jill. So we get into the deal. And the buyer's agent would not communicate very well with us halfway through, we find out that they switched lenders and went with a big national lender, that never processes loan, and here's a VA loan. Oh, no. And then so we all had to intervene and get them in with a different lender. And we ended up closing on their house, two and a half, almost three months after the acceptance of the offer, which was middle of June like June 10. And we didn't close on that sucker until August. Yeah. And my my seller slash buyer, because was buying another home was just it was just too stressful for them. Yep. And that was almost as my very first deal. And that's the only time I've been in this business that I thought about quitting. That's the only time and we got through it. I got some therapy.

Ian Arnold: 37:12

Talk, but that's why there is a calculator office, right?

Chuck Bear: 37:17

Yeah. But no, those are things that you learn from. Yep. And you know, that first year that I my first actual years, 2020, my first full year. And I learned a lot in 2020, and 2021. Because it just seemed like every deal you did as a rookie, went south. And all it was do is get me prepared for what I'm doing now.

Rick Ripma: 37:37

Right? Yeah, because experience matters. And you learn if you're smart, you learn from your from, from anything that you had happen. But you also you're a caring person. So you, you probably over compensated for that, and help those people even more, once those things happen because of how you are. And I think that's really important. But you learned. And then I'm sure like, as you said, you had great mentors that can help walk you that's that's the other thing about working with somebody who may not have the experience. I think asking about who their mentors are, who is who's their team and the back end, you know, who's helping them. So you know, you got people there that can help walk through these, these odd experiences, because that's not a normal thing to have happen. It just but it does happen once in a while.

Chuck Bear: 38:21

It does happen. And I was fortunate enough, at that time that the lender we were using, I was friends with him. And he was saying, Dude, you just gotta take it easy. It's okay, we're gonna get you guys through this, we're gonna make things happen. Don't worry about it. And he worked with the buyer slash seller, my friends, and got them to understand it's gonna be okay, we'll work through this, it's gonna take a little bit longer, but just be patient with us. It will happen, and we got it to happen. So, yeah, you learn a lot, and you're just missing some out teams. You know, I rely on my team that just like a what you hear a real estate team, my team is the lenders that I work with. And I gotta rely on them to keep me educated. Because, you know, we forget, I forget sometimes that, yeah, on FHA. If it's before 90 days, you can't use FHA because after 90 days, you gotta get two appraisals, not just one, too. So no little small nuances like that. You know, that's why I rely on on my team of mortgage lenders.

Rick Ripma: 39:24

And on that FHA, what he's talking about is if you somebody is flipping a home, yes, that's what he's talking about it. They're flipping a home. That is the requirement. So it's not an every FHA. I just didn't want people to think that's on every FHA. Yeah, I apologize. No, no, no, it's fine. I just wanted to make sure that's no big deal. I knew what you're talking about. I just didn't want somebody undergoing okay. You know what, that's Wait.

Ian Arnold: 39:45

He just mentioned it. That's why he has lenders and that's us. That's why we we can always help.

Rick Ripma: 39:52

Yeah, well, lenders are important in the whole thing, and I agree with you as team but I think it goes beyond. Like for me I see everybody in the transaction. As part of the team of that transaction, you have, you know, and what you said and that situation, a lot of it was caused by lack of communication, which you and I have already, we've all talked about how important that is,

Chuck Bear: 40:11

yes, communication is key. And you know, me and knew, I always told the other lenders like, Okay, we got this part done, we got the acceptance of the purchase, contract done. Now, you and I are a team, I don't care if you're with another company, you and I have to become a team, because our common goal is one to help your seller, get to the closing table and help the buyer get to the closing table. So when the home inspections come, we have to work together, right? Or if you're if you are one of those FHA, VA or USDA loans where the appraiser comes in, and take some good pictures, and then the underwriter says, Oh, my work, and we're gonna be on on wait until you get these items fixed, we really have to work together. It's not about who's trying to overcompensate somebody else, right, we're trying to get this to the common goal. And as if these two people at a closing table, so then we all can high five, slap some bottoms, and go have in take your pictures with your little key in front of you. And then have a great time.

Ian Arnold: 41:13

And nobody gets paid unless the appraisal guy until the deal is done. So you are one team, let's just let's get to the finish

Rick Ripma: 41:22

line. But I was working towards the same thing. And the one thing that I noticed is everybody wants to get to the finish line, but it's not really about getting paid. It's more about that's the successful the butt slap. Yeah, well, that's the success of for the seller. Right? Right. It's like success for the buyer, everything and what happens at the when you close, the stress goes away,

Chuck Bear: 41:45

instantly. In Italy gone, instantly gone. For me, the stress goes away when I hear that clear to close word. While I hear that phrase clear to close. I'm saying okay, we're 99% there. We just gotta get the paperwork signed. And then we're done. Don't go out and do anything silly. Then underwriter say, You know what, I changed my mind. Let's do a let's do another credit check. And

Rick Ripma: 42:08

you had to do you have to do there's certain requirements under under when you have to do it's not really another credit check. But we do an updated credit. That's it. Okay. And we update the credit. And it's it's a requirement, just like we update employment, you know. And so I've had people who they lose their job, or they quit and they started another job. They don't tell you right? And then you do the update right before closing and they think you're not going to find out? Well, you find the reality on on lending? Is, you better tell us because we're going to find out. That's right, you know, and let's, let's if you tell us ahead of time, we might be able to fix it. If we don't find out till the day before closing? We probably can't close. Not Oh, no way. Right? You got it, you got to find out. So the key and I'm sure it's the same way with you. If there's some issue, you need to know you want to know. So you can figure out ahead of time what to do not not the last minute what it's going to do. Or maybe it's going to cause a problem with your inspection or whatever. You want to know these things. So you can make sure that you guide your you know, everything and make it as smooth and efficient as possible,

Chuck Bear: 43:16

won't ever say communicate what you're what we're alluding to is communication. Exactly. You know, we're not here to demonize anybody when we're helping them out. If something like that should happen, where they change a job where they something happens in their income, they need to they need let us know. So then we can relate that to the lenders and relate that to the other agents. That way we can all be on the same page. Is that okay? What do we have to do? To help them out? To get them there? We got to exhaust everything. Before we finally say, sorry, ain't gonna happen, right? Because nobody wants to say that. No, that's a bad thing.

Rick Ripma: 43:53

It's it is the worst thing that can happen. I don't know if anybody who wants wants to say that. But you know what, again, it goes to communication. If it has to be said, it has to be said, no matter how bad you don't want to tell somebody, you got to tell them and you got to tell them as soon as you know. And and that's the critical pieces you got to be gotta be communicating with people. So what tell us about some of the lessons that you've learned in business?

Chuck Bear: 44:23

Some of the lessons I've learned in this business? Yes. Communicate. I mean, I know I keep going back to that. But that's, that's the number one thing is communicate. Some other lessons I've learned is to make sure I know as much as I can know about each form of loans, every lender that I can, I ain't gonna I'm not gonna know all of them. But I need to know the high points of the differences from the 8020 of the conventional from the 95, five of the conventional to the FHA ways to the USDA and the VA. By having that knowledge now I can share that with the buyers, right? It helps them understand a little bit, and then it gives them oh, maybe I should ask my lender questions right about what would be best benefit? So I'm not sure if I'm answering your question or you orally. But those are some of the lessons I've learned is knowledge. Yeah, you gotta you got to know. I mean, when you're a rookie, and you're starting out, you know, first into the business. I'm hoping that you get in with a great branch manager who's willing to coach and help you guide you through the process, who is able by the phone to say, Okay, I got your back, here's what you need to do. If suddenly, if something starts going sideways, let's bring your buyer seller in, let's all sit down and chat and try to get everything squared away. So we can move forward with with this process

Rick Ripma: 45:50

communication, just like everything's about the communication.

Ian Arnold: 45:53

So what are you looking forward towards the future like, like with, with your brand growing and stuff like that.

Chuck Bear: 46:02

If the brand grows to the point where it can self sustain itself, then I'm ready to retire from the school corporation focus on the real estate side of it. I've got my hat in the ring, I'd like to become maybe possibly a branch manager at one of our offices, maybe. So that way moves, moves my career forward, I can maybe become a coach to more people to help more agents grow. I know, I've only been in the business for five years. But I still think I have a lot to teach or help other agents out. I'm known for open houses. So I get to help out a lot of people in our office with open houses. I encourage open houses. So my My dream is to be able to retire in a couple of years from my day job, if you will, and then focus on real estate so I can be able to spend more time with family, spend more time with my grandkids, and just have just enjoy the rest of my life when

Rick Ripma: 46:58

you want to retire from your day job. So you can keep doing your day. Your afternoon. Your night and your weekend job. Yeah, as a real estate agent.

Chuck Bear: 47:05

Yes. Yes. I enjoy. I enjoy real estate I really do. It's a it's an adrenaline thing for me now. It's just it's the you always I used to hunt. So when you go out, and you're hunting to try to find those buyers or sellers, and then when you when you gain their trust, and you're moving forward with them. There's the first part of that, you know, that quest, and then you got to get it to the finish line. So yeah, that's kind of like a little bit of adrenaline. I'd like to increase my volume. I mean, last year, I did 22 transactions, right? This year, my goal is 30. I would like to get up to the point where I'm averaging 3540 transactions a year. Not because I'm greedy. It's just because that's a goal. I want to help that many families out or that many individuals.

Ian Arnold: 47:56

So so if somebody wants to be part of the get 30 that you want to do this year, how would they get ahold of you?

Chuck Bear: 48:01

Just contact me at web dot bear, man sells.com Or give me a call at 317-698-3339

Ian Arnold: 48:09

That's awesome. So I'm sorry, I just lost my train of thought there. Rick, go ahead. Okay.

Rick Ripma: 48:16

Well, you know, I was, you're young you should not do that. Just don't you think he should not be way too young. We did not have that problem when we were younger. No, we did not. We knew. Yeah. We had a memory. Yeah, you

Ian Arnold: 48:29

walk to school, seven miles uphill and downhill off way. That's right. Seven feet of snow.

Rick Ripma: 48:35

Just so you know. That's

Chuck Bear: 48:37

all here with

Rick Ripma: 48:39

why wasn't play football. But I you know, I had a longer walk probably. Maybe, maybe. But you know, we asked, we asked, you know why you got into real estate? And I don't know what you said made me think and you may have already answered it. But I'm thinking it's a question I'm gonna start asking is, so what's keeping you in real estate? Why do you do it? I think you've answered that. But

Chuck Bear: 49:02

the adrenaline Yeah, the quest, the helping people. Not so much in drilling other questions, just the fact that you get to help. And that's why I enjoy the most is being helpful. You know, a good friend of mine who races he races midgets and sprint cars. When we first met up after about a week, he just start calling me can't say no, Chuck. You know, I just can't say no, I It killed me when I gave up the handyman business because it just killed me to watch people get taken advantage of by big companies, you know, and I understand profit. I understand insurance. I understand liability. But Gosh, darn it $2,000 To replace a hot water heater today. That's a lot of money. And there's a lot of people out there struggling. And I just it just killed me when I saw that. Yeah. But for me, it's always about help. And I've always been that way ever since I was a little kid. I always wanted to help people. I was the one that stuck up for the kids are getting beat up by bullies. Some people may be comical I'll be a bully. I don't know. But I always been the one who wanted to give a helping hand. I'd see somebody walking in the rain I pulled over, took my chances. I'm still alive today. You know, I'd pick up somebody on side roads, it was pouring rain on him. Especially it was really hot or freezing cold day, I'd stop and see if they needed help.

Ian Arnold: 50:17

So as soon as you put them in the car, you go, so do you need a house? Exactly.

Chuck Bear: 50:22

You work it that way. I mean, I did. Just for fun to see what was like a few years ago, I did Uber and Lyft thing. I mean, what's the difference from doing Uber living and picking up somebody on the side of the road hitchhiking? Right?

Ian Arnold: 50:33

You're getting paid for one? Well, that's true. But

Chuck Bear: 50:37

sometimes you get paid for helping people to That's true by a good soul. No,

Ian Arnold: 50:41

I know you're putting inspiration in a people. Oh, my goodness.

Chuck Bear: 50:46

It's probably a little guilt trip on to you.

Rick Ripma: 50:49

He needs it. He needs it.

Ian Arnold: 50:51

I give to people free rides all the time. Trust me. I understand. They're five and seven.

Chuck Bear: 50:57

whether they win or not.

Rick Ripma: 51:00

Pretty sure that's not what he's talking about. And I'm hoping you're not leaving your kids on the side of the road. Okay,

Ian Arnold: 51:06

well, sometimes they gotta be taught a lesson. When I say silent time, I'm being silent.

Rick Ripma: 51:14

We are running out of time. Again, what's the best way to get a hold of your truck? WW dot

Chuck Bear: 51:18

bear man cells.com or 317-698-3339 and the

Rick Ripma: 51:24

best way to get a hold of Ian or I is 31767 to 1938 that's 31767 to 1938 orHardWorkingMortgageGuys.com That's HardWorkingMortgageGuys.com And please hit like or follow us. We would love to have you listen to our podcast. Yep.

Ian Arnold: 51:45

And reminder if you know any friends, family or coworkers looking to buy sell refinance, contact Gregory and we'll be more than happy to help you out.

Rick Ripma: 51:52

Thanks a lot. Have a great day.