You've rehearsed your talking points. You've polished your credentials. But the person across from you isn't leading with: "Is this person competent?" They're asking, "Is this person kind? Can I trust them? Are they for me or against me?" Nick Epley calls this one of the biggest design flaws in how we communicate.
Check out the full episode at fastersmarter.io.
#FirstImpressions #TrustAndCredibility #ThinkFastTalkSmart #LeadershipCommunication #EmotionalIntelligence