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Feb. 17, 2023

#42 Creating the Ideal Customer Services for a Crypto Company - Clemens Behrend

All Episodes can be found at www.thecryptopodcast.org


Podcast Coaching + All Social Media + Donations link https://bio.link/podcaster


Our Facebook Group can be found at https://www.facebook.com/thecryptopodcast



About my Guest:

Clemens holds a BSc degree in Economics and has a rich background in building customer-facing support solutions in Web 3. He spent five years building Bitpanda's customer support/community department from scratch and scaling it from pre-seed to unicorn. His knowledge in the field is extensive, and he is known for his strong analytical and managerial skills.


What we Discussed:


- Scaling up Customer Service for Bitpanda


- His Crypto Journey


- Advising a Winery to use Bitcoin


- Mining to Heat Houses or Buildings




- Pros and Cons of Ai and Chat Bots


- Customer Acquisition


- Social Media Tips


- NFTs


and more


How to Contact Clemens: