In our latest #spotlightseries, Chris Walton and Anne Mezzenga sit down with Volumental CMO Brent Hollowell to talk about the #fitech Chris and Anne saw firsthand at Fleet Feet Chicago. In this clip, Brent outlines that "fit" means different things to different people, and explains how #volumental's millions of scans…
In this latest episode of the Omni Talk Retail Spotlight Series, Volumental's Chief Marketing Officer Brent Hollowell returns to the show to discuss Chris and Anne's experience trying out Volumental's new foot scanner technology at the Fleet Feet store in Chicago. Together the three of them discuss: - The value…
The 3 Components Of A "Smart Store" via SES-imagotag's CEO Philippe Bottine. Find out what they are and the other exciting #smartstore #tech nuggets Philippe shares with Chris Walton and Anne Mezzenga in the latest Omni Talk Retail Spotlight Series. For the full interview with Philippe Bottine, head here: https://omnitalk.blog/2022/10/03/spotlight-video-decoding-the-smart-store-with-ses-imagotags-philippe-bottine/…
In this latest episode of the Omni Talk Retail Spotlight Series, Silk's Chief Technology Officer Derek Swanson joins Chris Walton and Anne Mezzenga to discuss why the idea of just taking your retail operation to the cloud is much easier said than done. Together the three of them discuss: -…
SES-imagotag's CEO North America Philippe Bottine joins Chris Walton and Anne Mezzenga to discuss all the key ingredients that go into building a smart store and why the idea itself is so important to the future of retail. Together the three of them discuss: - Computer vision - Cloud and…
Double the basket size, double the fun? 1010data's VP of Marketing Frank Riva had more Instacart data to share with Chris Walton and Anne Mezzenga in our latest #spotlightseries. In this clip, Frank explains the significant difference in #instacart's average basket size and the average baskets at Sam's Club, Costco…
This is one #spotlightseries not to be missed, folks. 1010data's VP of Marketing Frank Riva takes Anne Mezzenga and Chris Walton through their latest Instacart data report. In this clip, Frank explains #instacart's 4% growth as compared to some of their largest retailer partners: H-E-B, Sam's Club, and Costco Wholesale.…
In this latest episode of the Omni Talk Retail Spotlight Series, 1010data's VP of Marketing Frank Riva gives Chris and Anne a sneak peek into their soon-to-be-released report on Instacart’s performance for the first half of 2022 and the data will blow your mind! You'll hear: - Estimates of Instacart's…
In this latest episode of the Omni Talk Retail Spotlight Series, accelerate360's Chief Data Officer Liz Roche joins Chris Walton and Anne Mezzenga to discuss the keys to differentiating content across a Retail Media Network. Together the three of them discuss: - How to unlock additional advertising inventory in one's…
Have you ever read #usweekly and thought: "I wish all the products from the "What's In My Bag" editorial were conveniently assembled on an endcap at my local #store?" Well, #retailers, you're in luck. As Chris Walton and Anne Mezzenga find out in their latest #SpotlightSeries with accelerate360's Chief Data…
We're one week away from Groceryshop and it's safe to say that #RetailMediaNetworks are going to be THE talk of the conference. In our latest #spotlightseries Chris Walton and Anne Mezzenga sit down with accelerate360's Chief Data Officer Liz Roche to get Liz's POV on why #RMNs are worthy of…
#ZARA and Cleveron Have Perfected #ParcelPickup In Their Madrid Flagship Store. In this clip from our special #spotlightseries with Cleveron Co-Founder Indrek Oolup, Chris Walton and Anne Mezzenga get a behind-the-scenes look at what went into creating a one-of-a-kind #BOPIS experience for the next generation of #ZARA's customers. For the…
#Zara #ParcelRobot Or #Lockers, No Matter The Mechanism, The #CustomerExperience For #Pickup Has To Be #Fast And Has To Be #Seamless. Check out our latest #spotlightseries video with Cleveron Co-Founder Indrek Oolup as he explains to Chris Walton and Anne Mezzenga in this clip how #cleveron worked with #ZARA to…
Chris Walton and Anne Mezzenga sit down with Alviere CEO Yuval Brisker to understand why it is only a matter of time before embedded finance, i.e. the idea of retailers becoming their own banks, takes the retail industry by storm. Music by HookSounds.com *Sponsored Content*
Increasing trip frequency by 40% ✅ Increasing basket size by 10% ✅ Because of Upside’s broad network of #retailers in key necessity spend categories like #grocery and #fuel, their #retailer clients are seeing remarkable stats and new customers they hadn’t seen beyond fill-in trips. In the latest Omni Talk Retail…
Schnuck Markets, Inc. Uses Upside As A Top Of Funnel Loyalty Play. 20% of their Upside #shoppers are brand new, and of that group, another 20% end up signing up for Schnuck Markets, Inc.'s own loyalty program. In the latest #SpotlightSeries, Tyler Renaghan explains to Anne Mezzenga and Chris Walton…
Inflation is impacting retail business across the board, from gasoline to groceries, and historically the go-to solution has been to cut costs wherever you can, but perhaps there’s an alternative? In Omni Talk Retail’s latest Spotlight Series, Anne Mezzenga explores with Upside’s VP of Retail Tyler Renaghan how retailers should…
Fighting Fraud Is Important, But So Is Protecting Your Most Loyal Customers. In our latest #spotlightseries Signifyd's Indranil Guha shares with Chris Walton and Anne Mezzenga the importance of using their platform not just for #fraudprevention, but perhaps, more importantly, to ensure that your best customers always have the best…
"Think of #fraud pressure as squeezing a balloon. If you clamp down on #fraud at one point in the #ShopperJourney, you just push it to other points in the journey, because the underlying #products have value, they have an aftermarket. If I can get my hands on them. I can…
Who Calls A Contact Center When They're Happy? Talkdesk VP Shannon Flanagan explains to Chris Walton and Anne Mezzenga in our latest #spotlightseries the steps #retailers and #brands need to take to ensure critical members of your team, the #contactcenter, are well-equipped to provide the best #customerexperience when it matters…
In the latest edition of the Omni Talk Retail Spotlight Series, Chris Walton and Anne Mezzenga sit down with Talkdesk’s VP Global Industry Strategy for Retail & Consumer Goods and fellow Top 100 Retail Influencer Shannon Flanagan. Together the three of them discuss: – The role of retailers to provide…
#Labor shortages aren't just hitting #stores, #IT teams that support #retailtech #instore are feeling the impact too. In the latest #Spotlight Series, Chris Walton and Anne Mezzenga sit down with HP's Cory McElroy and Rafay's Haseeb Budhani to talk about how and when #retailers should utilize partners to augment their…
Build Vs. Buy - How To Make The Call With Rafay CEO Haseeb Budhani In the latest Omni Talk Retail #Spotlight Series, Chris Walton, and Anne Mezzenga sit down with #rafay's Haseeb Budhani and HP's Cory McElroy to talk about flipping the script on the traditional build v. buy discussion…
In the latest edition of the Omni Talk Retail Spotlight Video Series, Chris Walton and Anne Mezzenga sit down with Signifyd’s CMO Indy Guha to learn all they can about the latest fiendish effort being used to defraud consumers, aka Account Takeover (or AKO, if you are in the know).…