Videos

Where is #experiential #retail happening in 2023? Shoptalk's Ben Miller gives us his unique perspective and all the related content they'll be covering at #shoptalk2023 to support it. For the full interview with Chris Walton, Krystina Gustafson, Ben and me head here: https://omnitalk.blog/2023/02/24/spotlight-video-the-5-trends-shaping-retail-with-shoptalks-krystina-gustafson-ben-miller/ AND DON'T FORGET TO SIGN UP TODAY…

It's about that time! What should you expect from Shoptalk 2023? Chris Walton and Anne Mezzenga sat down with #shoptalk's Krystina Gustafson and Ben Miller to find out and Krystina breaks them down in this clip. For the full interview with Ben and Krystina, head here: https://omnitalk.blog/2023/02/24/spotlight-video-the-5-trends-shaping-retail-with-shoptalks-krystina-gustafson-ben-miller/ Register before tomorrow…

What's a #cleanroom and why do #retailers and #brands want them? Treasure Data's Irene Sibaja explains it all for Chris Walton and Anne Mezzenga in their latest Omni Talk Retail #spotlightseries. For the full interview with Irene head here: https://omnitalk.blog/2023/02/21/spotlight-video-why-a-customer-data-platform-is-an-essential-component-of-omnichannel-retailing/ #dataprivacy #ecommerce #onlineshopping #treasuredata

"I know you have my #data. I expect you to use it in a way that's respectful, but I also expect you to anticipate my needs and expect you to create value for me." Treasure Data's Danica Konetski explains the new rules of #dataprivacy in the latest Omni Talk Retail…

In this latest episode of the Omni Talk Retail Spotlight Series, Shoptalk's Krystina Gustafson and Ben Miller join Chris and Anne to discuss what they believe are the five trends most shaping retail right now and how they plan to cover them at Shoptalk 2023. Chris and Anne go deep…

"There's no one-right-way to do close to #customer #fulfillment" Listen to Dematic's Kim Baudry explain to Chris Walton and Anne Mezzenga in this #spotlightseries clip the importance of establishing what your company goals are and the best applicable #fulfillment strategy that aligns with them. For the full interview with Kim,…

Why #retailers should be focused on "Close-To-#Consumer #Fulfillment" not #microfulfillment with Dematic's Kim Baudry. Catch the full #spotlightseries interview with Chris Walton, Anne Mezzenga, and Kim Baudry here: https://omnitalk.blog/2023/02/13/spotlight-series-why-microfulfillment-may-be-the-wrong-word-with-dematics-kim-baudry/ #retail #automation #microfulfillment #darkstores #urbanization

How is SAP helping #startups break into enterprise #retailers? SVP Andre Bechtold explains in this clip from the latest #spotlightseries with Chris Walton and Anne Mezzenga. Catch the full interview with Andre here: https://omnitalk.blog/2023/02/15/spotlight-series-launching-an-innovation-lab-with-saps-andre-bechtold/ #retail #retailing #ecommerce #commerce #retailnews #shoppingandtheretailindustry #SAP #innovationlab #brands #retailinnovation #futureofretail #omnichannel #omnichannelretail

In this latest episode of the Omni Talk Retail Spotlight Series, Treasure Data Industry Principals Irene Sibaja and Danica Konetski join Chris and Anne to discuss how retailers and CPGs can best leverage a CDP (Customer Data Platform) in this new era of omnichannel retailing. Chris and Anne go deep…

"Anybody can deliver innovation, the hard part is delivering innovation at scale." -SAP's Andre Bechtold. And he should know. The SAP SVP of #solution and #innovative experience for the brand shares with Chris Walton and Anne Mezzenga how they're working with customers at their recently opened #NYC lab to build…

In this latest episode of the Omni Talk Retail Spotlight Series, Dematic Market Development Director, Kim Baudry, joins Chris and Anne to discuss the lessons learned from those who invested in microfulfillment early on and what we should expect the big bets to be as retailers shift to new closer-to-consumer…

Have you ever purchased something online, and then for the next two days you're served up ads for the very same thing you just bought? It's annoying for customers and a GIANT waste of money for retailers. In their latest #SpotlightSeries Anne Mezzenga and Chris Walton ask Celebrus's Bill Bruno,…

How do you #personalize #customerexperiences online in a #cookieless world? Chris Walton and Anne Mezzenga's latest #spotlightseries guest, Bill Bruno and his team at Celebrus are doing just that. Find out how Bill is helping #retailers and #brands customize shopper experiences, even when cookies "turn the lights out" on who…

In this latest episode of the Omni Talk Retail Spotlight Series, Celebrus CEO Bill Bruno joins Chris Walton and Anne Mezzenga to discuss identity resolution and how integral it is to real-time personalization. Chris and Anne go deep with Bill on: – What identity resolution is and why it matters…

#ScanAndGo Testing Shouldn't Be One #Store And Done. In our latest #spotlightseries shopreme - Scan & Go's Nico Müller explains to Chris Walton and Anne Mezzenga why #retailers should plan to test in more than one location and why that's critical for a positive #customerexperience. For the full interview with…

How do you do #ScanAndGo the right way, the first time? In our latest #SpotlightSeries Chris Walton and Anne Mezzenga got to ask that very question of shopreme - Scan & Go's Nico Müller. Hear what Nico Müller had to say in this clip, and for the full interview, head…

In this latest episode of the Omni Talk Retail Spotlight Series, Shopreme Chief Customer Officer Nico Müller joins Chris Walton and Anne Mezzenga to discuss what it takes to make a scan-and-go checkout system really work. With all the noise surrounding Wegmans' announcement last year, Chris and Anne wanted to…

How did ToolsGroup help a global #retailer dominate #blackfriday? With better #forecasting of course. Catch our latest #SpotlightSeries where Chris Walton and Anne Mezzenga sit down with ToolsGroup CEO Inna Kuznetsova to find out more. For the full interview, head here now: https://omnitalk.blog/2022/11/14/spotlight-video-closing-the-forecasting-allocation-gap-with-toolsgroup-ceo-inna-kuznetsova/ #retail #retailing #ecommerce #commerce #shoppingandtheretailindustry #retailinnovation #futureofretail…

Did you catch Anne Mezzenga and Chris Walton's latest #SpotlightSeries with ToolsGroup's CEO Inna Kuznetsova? In this clip from the interview, Inna explains how #toolsgroup's #retailtech is helping multiple categories of #retailers from #auto to #electronics to #apparel better forecast demand in this highly volatile #retail environment. For the full…

In this latest episode of the Omni Talk Retail Spotlight Series, ToolsGroup CEO Inna Kuznetzova joins Chris Walton and Anne Mezzenga to discuss how retailers can better align their inventory forecasting and allocation in record time. Together the three of them discuss: – Why inventory planning and allocation can be…

#RetailExecutives: Ask your #IT teams to estimate the time it will take to successfully migrate to the cloud and see what their answer is. We'll bet it's nowhere near 5 Weeks. In this clip from the latest #spotlightseries with Silk CTO Derek Swanson, you'll find out even Derek was surprised…

In the latest Omni Talk Retail #SpotlightSeries, Silk's CTO Derek Swanson explains to Chris Walton and Anne Mezzenga how #cloudmigration for #enterprise #retailers doesn't need to be as complex as it once was. In this clip, Derek shares how Silk gives retailers the ability to flexibly move their business to…

Behind The Scenes: The Benefits Of #FitTech For #Retailers In this clip from our latest #spotlightseries with Volumental CMO Brent Hollowell, Brent explains to Chris Walton and Anne Mezzenga the multitude of benefits #retailers are seeing from the deployment of #volumental's #fittech. Increased #loyalty, higher baskets, #consumerconfidence in purchases, the…

In our latest #spotlightseries, Chris Walton and Anne Mezzenga sit down with Volumental CMO Brent Hollowell to talk about the #fitech Chris and Anne saw firsthand at Fleet Feet Chicago. In this clip, Brent outlines that "fit" means different things to different people, and explains how #volumental's millions of scans…