Amazon's Dilip Kumar discusses the latest cashierless checkout deployments enabling frictionless retail experiences. Learn how "Just Walk Out" technology is expanding from convenience stores to stadiums, airports, universities, and more. Dilip explains how computer vision, sensor fusion, and machine learning power the shelf-to-payment innovation behind this retail revolution. He also…
Kim Baudry of Dematic discusses the latest retail trends, including how retailers are trying to get closer to consumers with micro fulfillment centers, automation, improved supply chain visibility, and omnichannel capabilities. Key topics covered include: - Changes in consumer delivery expectations for grocery vs apparel - Growth of local sortation…
Amanda Saunders of NVIDIA explores how retailers can leverage generative AI for innovations across operations, from improving customer service and product design to virtual styling. Key topics covered: - What is generative AI and how it works by generating new content from input data - Use cases like automated product…
You got your new #customer from #tiktok to your #brand site, now what? Lucky's Sneh Parmar walks Chris Walton and Anne Mezzenga through the steps successful #brands are taking in the latest Omni Talk Retail #spotlightseries. For the full interview with Sneh and Nafis Azad, head here: https://omnitalk.blog/2023/07/10/spotlight-series-in-dtc-commerce-its-better-to-be-lucky-than-good-2/
Lucky's Nafis Azad talks successful #DTC commerce with Chris Walton and Anne Mezzenga in the latest #SpotlightSeries. Get the full interview here: https://omnitalk.blog/2023/07/10/spotlight-series-in-dtc-commerce-its-better-to-be-lucky-than-good-2/
Lucky Co-Founders Sneh Parmar and Nafis Azad discuss the new way DTC brands are "going direct" through social media with leading companies like Sephora and Walgreens. In this podcast, Chris and Anne go deep with Sneh and Nafis on: – The gap (and sometimes duplicative efforts) between brands and retailers…
Is a #healthcare offering the tipping point in the subscriber war between Amazon #prime and Walmart +? Anne Mezzenga and Chris Walton put that question to the expert in their latest #spotlightseries interview with author and #retailnews journalist Jason Del Rey. They interviewed Jason about his new book Winner Sells…
Jet.com - Did it make or break where Walmart is today? One of the tough questions Chris Walton and Anne Mezzenga ask in our latest #spotlightseries interview with author and #retailnews journalist Jason Del Rey about his new book: Winner Sells All: Amazon, Walmart, and the Battle for Our Wallets…
The highest scoring #unifiedcommerce #brands are leveraging #RFID, this according to Rob Armstrong of Zebra Technologies in the latest #spotlightseries interview with Anne Mezzenga and Chris Walton. Rob Armstrong is joined by Manhattan Associates' Ann Sung Ruckstuhl and Google Cloud's Amy Eschliman to talk about this year's #unifiedcommerce leaders and…
Did you know only 38% of #retailers are sharing #delivery promise dates when #customers get to a product page? Get this and even more mind-blowing stats on where #retailers and #brands are winning and losing at #unifiedcommerce in this clip from Chris Walton and Anne Mezzenga's interview with Manhattan Associates'…
Jason Del Rey joins Chris and Anne to discuss his new book, Winner Sells All: Amazon, Walmart And The Battle For Our Wallets.
A first-of-its-kind Unified Commerce Benchmark Index for Specialty Retail has just been released! The report uncovers what leading retailers are doing to pave the way forward for exceptional in-store and digital customer experiences, and so Chris Walton and Anne Mezzenga have asked a trio of experts to discuss the findings…
In the latest Omni Talk Retail #spotlightseries BigCommerce's Sharon Gee shares with Chris Walton and Anne Mezzenga why new ways to shop = new ways to tax #smbs Get the full interview with Sharon and Avalara's Meg Higgins here: https://omnitalk.blog/2023/06/05/spotlight-video-why-sales-tax-collection-is-only-going-to-get-more-complicated/
In the latest Omni Talk Retail #SpotlightSeries Meg Higgins shares with Chris Walton and Anne Mezzenga when and why #SMBs need tax help. For the full interview with Meg and BigCommerce's Sharon Gee, head here: https://omnitalk.blog/2023/06/05/spotlight-video-why-sales-tax-collection-is-only-going-to-get-more-complicated/
Avalara's Meg Higgins and BigCommerce's Sharon Gee join Chris Walton and Anne Mezzenga to discuss all the pressures the omnichannel evolution has placed on retailers' abilities to collect tax accurately at a local level. In this podcast, Chris and Anne go deep with Meg and Sharon on: – The increasing…
How can #3PLS make #EVs accessible to their #1099s? Openforce CEO Wendy J Greenland explains to Chris Walton and Anne Mezzenga in this Omni Talk Retail #spotlightseries For the full interview with Wendy, head here: https://omnitalk.blog/2023/05/29/spotlight-series-video-revealing-the-untold-truths-of-last-mile-delivery/
What advice does Openforce CEO Wendy J Greenland have for #retailers using #3PLs? Find out in this clip from Chris Walton's and Anne Mezzenga's latest Omni Talk Retail #spotlightseries. For the full episode with Wendy, head here: https://omnitalk.blog/2023/05/29/spotlight-series-video-revealing-the-untold-truths-of-last-mile-delivery/
Openforce CEO Wendy Greenland joins Chris Walton and Anne Mezzenga to discuss all the hidden and messy truths that come with doing last-mile delivery well at scale. In this podcast, Chris and Anne go deep with Wendy on: – The mounting pressures e-commerce is placing on the demand for gig…
Did we hear this right? #retailers can have #inventoryvisibility and confirmation #promotions have been executed without installing hardware? Check out Chris Walton and Anne Mezzenga's latest #spotlightseries interview with 1010data's Jonah Ellin to find out if it's too good to be true. For the full interview with Jonah, head here:…
"What's 2-3% of bad? - Jonah Ellin 1010data When you use bad LY comps to determine your #promotions #strategy, is a 2% lift really #progress? 1010data's Jonah Ellin breaks it down for Chris Walton and Anne Mezzenga in the latest #spotlightseries podcast. You can catch the full interview with Jonah…
In the latest episode of our Omni Talk Retail Spotlight Series, 1010data's Chief Product Officer Jonah Ellin joined Chris Walton and Anne Mezzenga to discuss why dedicating data and AI resources to improve promotional effectiveness may be the smartest decision retailers and CPGs can make right now. In this podcast,…
"Ninety percent of American shoppers shop for #groceries weekly, but only twelve percent of them use a delivery service to do so." -Bharat Pulgam Buncha CEO Bharat Pulgam shares with Chris Walton and me how their #groceryretail partners are using #buncha to help attract new #customers and give existing ones…
#Grocery #Delivery ≠ #Rapid #Delivery "People aren't asking for two-hour #grocery #delivery. People want a cheaper way to get their #groceries #delivered, but they don't need a faster way to get #groceries delivered." - Bharat Pulgam Buncha CEO Bharat Pulgam shares with Chris Walton and me the thesis behind the…
Buncha Co-Founder and CEO Bharat Pulgam joins Chris Walton and Anne Mezzenga to discuss a smarter way to think about last-mile delivery, i.e. giving customers scheduled weekly neighborhood deliveries at a fraction of the cost. In this podcast, Chris and Anne go deep with Bharat on: - The misconceptions around…