Inflation is impacting retail business across the board, from gasoline to groceries, and historically the go-to solution has been to cut costs wherever you can, but perhaps there’s an alternative? In Omni Talk Retail’s latest Spotlight Series, Anne Mezzenga explores with Upside’s VP of Retail Tyler Renaghan how retailers should…
Fighting Fraud Is Important, But So Is Protecting Your Most Loyal Customers. In our latest #spotlightseries Signifyd's Indranil Guha shares with Chris Walton and Anne Mezzenga the importance of using their platform not just for #fraudprevention, but perhaps, more importantly, to ensure that your best customers always have the best…
"Think of #fraud pressure as squeezing a balloon. If you clamp down on #fraud at one point in the #ShopperJourney, you just push it to other points in the journey, because the underlying #products have value, they have an aftermarket. If I can get my hands on them. I can…
Who Calls A Contact Center When They're Happy? Talkdesk VP Shannon Flanagan explains to Chris Walton and Anne Mezzenga in our latest #spotlightseries the steps #retailers and #brands need to take to ensure critical members of your team, the #contactcenter, are well-equipped to provide the best #customerexperience when it matters…
In the latest edition of the Omni Talk Retail Spotlight Series, Chris Walton and Anne Mezzenga sit down with Talkdesk’s VP Global Industry Strategy for Retail & Consumer Goods and fellow Top 100 Retail Influencer Shannon Flanagan. Together the three of them discuss: – The role of retailers to provide…
#Labor shortages aren't just hitting #stores, #IT teams that support #retailtech #instore are feeling the impact too. In the latest #Spotlight Series, Chris Walton and Anne Mezzenga sit down with HP's Cory McElroy and Rafay's Haseeb Budhani to talk about how and when #retailers should utilize partners to augment their…
Build Vs. Buy - How To Make The Call With Rafay CEO Haseeb Budhani In the latest Omni Talk Retail #Spotlight Series, Chris Walton, and Anne Mezzenga sit down with #rafay's Haseeb Budhani and HP's Cory McElroy to talk about flipping the script on the traditional build v. buy discussion…
In the latest edition of the Omni Talk Retail Spotlight Video Series, Chris Walton and Anne Mezzenga sit down with Signifyd’s CMO Indy Guha to learn all they can about the latest fiendish effort being used to defraud consumers, aka Account Takeover (or AKO, if you are in the know).…
Start with fixing #pricing and #promotion errors #instore and you'll immediately see an increase in sales. Catch this clip from Chris Walton and Anne Mezzenga's latest Spotlight Series Interview with Scandit CTO & Co-Founder Christian Floerkemeier to see how #retailers can create a process to #automate pricing and promotion and…
"#Tech Must Make Your #Associates' Lives Simpler If It's Going To Be Successful." -Christian Floerkemeier It may seem simple, but it was one of the most poignant takeaways from Chris Walton and Anne Mezzenga's #linkedinlive event with Scandit's Christian Floerkemeier yesterday. If you missed it, you can catch the full…
What devices in your store could be working harder for you? That is the question we posed to Scandit CTO and Co-Founder Christian Floerkemeier in our latest Omni Talk Retail Spotlight Series. Chris Walton and Anne Mezzenga discuss with Christian: - How everything from an iPhone to a floor scrubber…
In the latest edition of the Omni Talk Retail Spotlight Series, Chris Walton and Anne Mezzenga sit down with Rafay's CEO Haseeb Budhani and HP's VP of Retail and Industry Solutions Cory McElroy to dive deep into the topic of what it takes to scale computer vision implementations across thousands…
How can #retailers and #brands reduce #returns? By making sure their #products fit right the first time. How do they do that? Chris Walton and Anne Mezzenga asked Volumental CMO Brent Hollowell this question in their latest Spotlight Series. Check out this clip and see how Brent responds. The full…
#Returns picked up from my house? Yes, please! Narvar founder and CEO Amit Sharma shares with Chris Walton and Anne Mezzenga in this special Shoptalk edition of our Omni Talk Retail Spotlight Series the benefits home #returns #pickup provides for #retailers and #customers. For the full interview with Amit Sharma…
#supplychain issues have left many #retailers without #product to sell, so what’s a #retailer or #brand to do? What if they could get products sitting in customers’ closets #returned faster? Narvar CEO and Founder Amit Sharma shares with Chris Walton and Anne Mezzenga in this special Shoptalk edition of our…
Dreams are coming true for customers of BJ's Wholesale Club and DoorDash. #doordash VP of Global Partnerships Shanna Prevé shares with Anne Mezzenga what this new partnership unlocks and why the #instantdelivery provider and #wholesaleclub became partners. For Anne Mezzenga's full interview with Shanna Prevé, made possible through the support…
Who uses DoorDash #LateNight? It’s not just cramming college students ordering #convenience items. Watch this clip with DoorDash VP of Global Partnerships Shanna Prevé to find out which #doordash customers are ordering late and what they’re buying. For Anne Mezzenga’s full interview with Shanna, made possible through the support of…
Chris Walton and Anne Mezzenga get schooled by Afresh CEO and co-founder Matt Schwartz on how #afresh is upping #groceryretailers fresh game. He explains in this clip how their simple onboarding process is helping #grocers cut down on #foodwaste and increase profits by deploying their predictive #AI to help produce…
With all the success Afresh has had including their recent partnership with Albertsons Companies, Chris Walton and Anne Mezzenga wanted to know if there was a time that they had to pivot the business to make it what it is today. See what Matt Schwartz had to say in this…
#personalization has gone way beyond putting a first name on an email greeting. In this interview, Volumental CMO Brent Hollowell explains to Chris Walton and Anne Mezzenga what #personalization, specifically with fitting the right shoe to the right foot, looks like in 2022. Oh, and P.S. Volumental is the company…
Food waste, and particularly waste from fresh meats and vegetables, is a continued drag on grocers' bottom lines. So Omni Talk is pleased to announce that Afresh CEO Matt Schwartz joins Chris Walton and Anne Mezzenga for a special Shoptalk Edition of the their ongoing Spotlight Series brought to you…
In this special Shoptalk edition of the Omni Talk Spotlight Series brought to you through the support of Meta, Anne Mezzenga sits down with DoorDash's VP of Global Partnerships to dive deep into the DoorDash headlines the retail world has been buzzing about for the past year including: -The future…
There is probably no topic more on the mind of retailers than what do with online returns. So Omni Talk is pleased to announce that Narvar CEO Amit Sharma joins Chris Walton and Anne Mezzenga for a special Shoptalk Edition of their ongoing Spotlight Series brought to you in partnership…
Lululemon dropped its new shoe line last week, and none of that would have been possible without the help and support of Volumental's proprietary fit data, gleaned from millions upon millions of scans of people's feet. So Omni Talk is pleased to announce that one of the pioneers of fit…