Videos

Nov. 27, 2023

How To Manage Digital Assets for Global Retail Brand Success

Learn how global retail brands can leverage digital asset management (DAM) and AI to efficiently manage product imagery, promotions, and branding across regions. Expert Brian Kavanaugh of Bynder discusses key challenges like content inconsistencies, ineffective workflows, and duplicate work that dilute brands over time. Discover how centralizing your digital assets…

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Nov. 13, 2023

Reimagining Retail Experiences with Frictionless Checkout and Biometrics

Amazon's Dilip Kumar discusses the latest cashierless checkout deployments enabling frictionless retail experiences. Learn how "Just Walk Out" technology is expanding from convenience stores to stadiums, airports, universities, and more. Dilip explains how computer vision, sensor fusion, and machine learning power the shelf-to-payment innovation behind this retail revolution. He also…

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Aug. 27, 2023

Retail Trends: Getting Closer to Consumers with Microfulfillment and Automation

Kim Baudry of Dematic discusses the latest retail trends, including how retailers are trying to get closer to consumers with micro fulfillment centers, automation, improved supply chain visibility, and omnichannel capabilities. Key topics covered include: - Changes in consumer delivery expectations for grocery vs apparel - Growth of local sortation…

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July 31, 2023

Unlocking AI's Potential: Everything You Wanted To Know About AI But Were Afraid To Ask With NVIDIA

Amanda Saunders of NVIDIA explores how retailers can leverage generative AI for innovations across operations, from improving customer service and product design to virtual styling. Key topics covered: - What is generative AI and how it works by generating new content from input data - Use cases like automated product…

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July 10, 2023

Spotlight Series | Getting Customers From TikTok-To-Buy ASAP With Lucky's Sneh Parmar

You got your new #customer from #tiktok to your #brand site, now what? Lucky's Sneh Parmar walks Chris Walton and Anne Mezzenga through the steps successful #brands are taking in the latest Omni Talk Retail #spotlightseries. For the full interview with Sneh and Nafis Azad, head here: https://omnitalk.blog/2023/07/10/spotlight-series-in-dtc-commerce-its-better-to-be-lucky-than-good-2/

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July 10, 2023

Spotlight Series | DTC Commerce Wins With Lucky's Nafis Azad

Lucky's Nafis Azad talks successful #DTC commerce with Chris Walton and Anne Mezzenga in the latest #SpotlightSeries. Get the full interview here: https://omnitalk.blog/2023/07/10/spotlight-series-in-dtc-commerce-its-better-to-be-lucky-than-good-2/

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July 10, 2023

Spotlight Series | In DTC Commerce, It's Better To Be Lucky Than Good

Lucky Co-Founders Sneh Parmar and Nafis Azad discuss the new way DTC brands are "going direct" through social media with leading companies like Sephora and Walgreens. In this podcast, Chris and Anne go deep with Sneh and Nafis on: – The gap (and sometimes duplicative efforts) between brands and retailers…

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June 19, 2023

Spotlight Series | Is #healthcare the tipping point between Amazon #prime and Walmart +?

Is a #healthcare offering the tipping point in the subscriber war between Amazon #prime and Walmart +? Anne Mezzenga and Chris Walton put that question to the expert in their latest #spotlightseries interview with author and #retailnews journalist Jason Del Rey. They interviewed Jason about his new book Winner Sells…

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June 19, 2023

Spotlight Series | Jet.com Did It Make Or Break Where Walmart Is Today With Author Jason Del Rey

Jet.com - Did it make or break where Walmart is today? One of the tough questions Chris Walton and Anne Mezzenga ask in our latest #spotlightseries interview with author and #retailnews journalist Jason Del Rey about his new book: Winner Sells All: Amazon, Walmart, and the Battle for Our Wallets…

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June 19, 2023

Spotlight Series | Unified Commerce Leaders Leverage RFID

The highest scoring #unifiedcommerce #brands are leveraging #RFID, this according to Rob Armstrong of Zebra Technologies in the latest #spotlightseries interview with Anne Mezzenga and Chris Walton. Rob Armstrong is joined by Manhattan Associates' Ann Sung Ruckstuhl and Google Cloud's Amy Eschliman to talk about this year's #unifiedcommerce leaders and…

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June 19, 2023

Spotlight Series | Retail Winners Share Delivery Promise Dates On The Product Page W/ Ann Ruckstuhl

Did you know only 38% of #retailers are sharing #delivery promise dates when #customers get to a product page? Get this and even more mind-blowing stats on where #retailers and #brands are winning and losing at #unifiedcommerce in this clip from Chris Walton and Anne Mezzenga's interview with Manhattan Associates'…

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June 19, 2023

Spotlight Series | Jason Del Rey & Winner Sells All: Amazon, Walmart, And The Battle For Our Wallets

Jason Del Rey joins Chris and Anne to discuss his new book, Winner Sells All: Amazon, Walmart And The Battle For Our Wallets.

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June 12, 2023

Spotlight Series | What Makes A Great Unified Commerce Leader

A first-of-its-kind Unified Commerce Benchmark Index for Specialty Retail has just been released! The report uncovers what leading retailers are doing to pave the way forward for exceptional in-store and digital customer experiences, and so Chris Walton and Anne Mezzenga have asked a trio of experts to discuss the findings…

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June 5, 2023

Spotlight Series | BigCommerce's Sharon Gee On Why New Ways To Shop = New Ways To Tax SMBs

In the latest Omni Talk Retail #spotlightseries BigCommerce's Sharon Gee shares with Chris Walton and Anne Mezzenga why new ways to shop = new ways to tax #smbs Get the full interview with Sharon and Avalara's Meg Higgins here: https://omnitalk.blog/2023/06/05/spotlight-video-why-sales-tax-collection-is-only-going-to-get-more-complicated/

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June 5, 2023

Spotlight Series | Avalara's Meg Higgins On When & Why SMBs Need Tax Help

In the latest Omni Talk Retail #SpotlightSeries Meg Higgins shares with Chris Walton and Anne Mezzenga when and why #SMBs need tax help. For the full interview with Meg and BigCommerce's Sharon Gee, head here: https://omnitalk.blog/2023/06/05/spotlight-video-why-sales-tax-collection-is-only-going-to-get-more-complicated/

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June 5, 2023

Spotlight Series | Why Sales Tax Collection Is Only Going To Get More Complicated

Avalara's Meg Higgins and BigCommerce's Sharon Gee join Chris Walton and Anne Mezzenga to discuss all the pressures the omnichannel evolution has placed on retailers' abilities to collect tax accurately at a local level. In this podcast, Chris and Anne go deep with Meg and Sharon on: – The increasing…

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May 31, 2023

Spotlight Series | Making EVs A Reality For 1099 Employees

How can #3PLS make #EVs accessible to their #1099s? Openforce CEO Wendy J Greenland explains to Chris Walton and Anne Mezzenga in this Omni Talk Retail #spotlightseries For the full interview with Wendy, head here: https://omnitalk.blog/2023/05/29/spotlight-series-video-revealing-the-untold-truths-of-last-mile-delivery/

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May 31, 2023

Spotlight Series | Openforce CEO Wendy Greenland's Advice For Retailers

What advice does Openforce CEO Wendy J Greenland have for #retailers using #3PLs? Find out in this clip from Chris Walton's and Anne Mezzenga's latest Omni Talk Retail #spotlightseries. For the full episode with Wendy, head here: https://omnitalk.blog/2023/05/29/spotlight-series-video-revealing-the-untold-truths-of-last-mile-delivery/

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May 29, 2023

Spotlight Series | Revealing The Untold Truths Of Last-Mile Delivery

Openforce CEO Wendy Greenland joins Chris Walton and Anne Mezzenga to discuss all the hidden and messy truths that come with doing last-mile delivery well at scale. In this podcast, Chris and Anne go deep with Wendy on: – The mounting pressures e-commerce is placing on the demand for gig…

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May 7, 2023

Dont need hardware Captioned by Zubtitle

Did we hear this right? #retailers can have #inventoryvisibility and confirmation #promotions have been executed without installing hardware? Check out Chris Walton and Anne Mezzenga's latest #spotlightseries interview with 1010data's Jonah Ellin to find out if it's too good to be true. For the full interview with Jonah, head here:…

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May 7, 2023

Spotlight Series | What's Two Percent Of Bad. Using Better Promotions Data With Jonah Ellin

"What's 2-3% of bad? - Jonah Ellin 1010data When you use bad LY comps to determine your #promotions #strategy, is a 2% lift really #progress? 1010data's Jonah Ellin breaks it down for Chris Walton and Anne Mezzenga in the latest #spotlightseries podcast. You can catch the full interview with Jonah…

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May 1, 2023

Spotlight Series | Why Promotions May Be The Smartest Place To Invest In Data & AI

In the latest episode of our Omni Talk Retail Spotlight Series, 1010data's Chief Product Officer Jonah Ellin joined Chris Walton and Anne Mezzenga to discuss why dedicating data and AI resources to improve promotional effectiveness may be the smartest decision retailers and CPGs can make right now. In this podcast,…

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April 13, 2023

Spotlight Series | Making Grocery Delivery Affordable With Buncha CEO Bharat Pulgam

"Ninety percent of American shoppers shop for #groceries weekly, but only twelve percent of them use a delivery service to do so." -Bharat Pulgam Buncha CEO Bharat Pulgam shares with Chris Walton and me how their #groceryretail partners are using #buncha to help attract new #customers and give existing ones…

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April 12, 2023

Spotlight Series | Grocery Delivery Does Not Need To Be Rapid Delivery With Buncha CEO Bharat Pulgam

#Grocery #Delivery ≠ #Rapid #Delivery "People aren't asking for two-hour #grocery #delivery. People want a cheaper way to get their #groceries #delivered, but they don't need a faster way to get #groceries delivered." - Bharat Pulgam Buncha CEO Bharat Pulgam shares with Chris Walton and me the thesis behind the…

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