Learn how retailers can leverage customer data, personalized promotions, and new technologies to strengthen loyalty and drive incremental sales. Eagle Eye CEO and former Tesco exutive Tim Mason shares his insights on critical strategies like clubcard deployments, omni-channel personalization, AI analytics, and more. Gain actionable tips on winning through customer…
We discuss effective retail inventory planning and allocation strategies with Greg Arthur, VP of Retail Strategy at Onebeat. Greg shares how leveraging AI for inventory optimization helps retailers maximize sell-through rates and profitability. Key topics covered include: - Self-adjusting, short-term algorithms for granular inventory level predictions - Allocating the right…
This episode of the Omni Talk Retail Technology Spotlight Series discusses innovative approaches to improving last-mile delivery. We explore how Buncha leverages scheduled time windows, refrigerated vehicles, and W-2 drivers to drive value, quality of service, and sustainability in last mile grocery delivery. CEO Bharat Pulgam outlines Buncha's milkman-style model,…
Get an inside look at the Manifest 2024 supply chain conference happening in February in Las Vegas. Tanzil Uddin, SVP of Production at Manifest, joins us to highlight keynote speakers, programming tracks, exhibits, and networking opportunities at this must-attend event for end-to-end supply chain professionals. With over 300 exhibitors, 40+…
Join retail experts Chris Walton and Anne Mezzenga as they explore best practices for implementing microfulfillment automation in grocery retail with TGW’s VP James Osborn. Learn how leading grocers are utilizing automated storage and picking systems in stores and warehouses to profitably scale e-commerce operations. Discover tips for scoping automation…
Learn how global retail brands can leverage digital asset management (DAM) and AI to efficiently manage product imagery, promotions, and branding across regions. Expert Brian Kavanaugh of Bynder discusses key challenges like content inconsistencies, ineffective workflows, and duplicate work that dilute brands over time. Discover how centralizing your digital assets…
Amazon's Dilip Kumar discusses the latest cashierless checkout deployments enabling frictionless retail experiences. Learn how "Just Walk Out" technology is expanding from convenience stores to stadiums, airports, universities, and more. Dilip explains how computer vision, sensor fusion, and machine learning power the shelf-to-payment innovation behind this retail revolution. He also…
Kim Baudry of Dematic discusses the latest retail trends, including how retailers are trying to get closer to consumers with micro fulfillment centers, automation, improved supply chain visibility, and omnichannel capabilities. Key topics covered include: - Changes in consumer delivery expectations for grocery vs apparel - Growth of local sortation…
Amanda Saunders of NVIDIA explores how retailers can leverage generative AI for innovations across operations, from improving customer service and product design to virtual styling. Key topics covered: - What is generative AI and how it works by generating new content from input data - Use cases like automated product…
You got your new #customer from #tiktok to your #brand site, now what? Lucky's Sneh Parmar walks Chris Walton and Anne Mezzenga through the steps successful #brands are taking in the latest Omni Talk Retail #spotlightseries. For the full interview with Sneh and Nafis Azad, head here: https://omnitalk.blog/2023/07/10/spotlight-series-in-dtc-commerce-its-better-to-be-lucky-than-good-2/
Lucky's Nafis Azad talks successful #DTC commerce with Chris Walton and Anne Mezzenga in the latest #SpotlightSeries. Get the full interview here: https://omnitalk.blog/2023/07/10/spotlight-series-in-dtc-commerce-its-better-to-be-lucky-than-good-2/
Lucky Co-Founders Sneh Parmar and Nafis Azad discuss the new way DTC brands are "going direct" through social media with leading companies like Sephora and Walgreens. In this podcast, Chris and Anne go deep with Sneh and Nafis on: – The gap (and sometimes duplicative efforts) between brands and retailers…
Is a #healthcare offering the tipping point in the subscriber war between Amazon #prime and Walmart +? Anne Mezzenga and Chris Walton put that question to the expert in their latest #spotlightseries interview with author and #retailnews journalist Jason Del Rey. They interviewed Jason about his new book Winner Sells…
Jet.com - Did it make or break where Walmart is today? One of the tough questions Chris Walton and Anne Mezzenga ask in our latest #spotlightseries interview with author and #retailnews journalist Jason Del Rey about his new book: Winner Sells All: Amazon, Walmart, and the Battle for Our Wallets…
The highest scoring #unifiedcommerce #brands are leveraging #RFID, this according to Rob Armstrong of Zebra Technologies in the latest #spotlightseries interview with Anne Mezzenga and Chris Walton. Rob Armstrong is joined by Manhattan Associates' Ann Sung Ruckstuhl and Google Cloud's Amy Eschliman to talk about this year's #unifiedcommerce leaders and…
Did you know only 38% of #retailers are sharing #delivery promise dates when #customers get to a product page? Get this and even more mind-blowing stats on where #retailers and #brands are winning and losing at #unifiedcommerce in this clip from Chris Walton and Anne Mezzenga's interview with Manhattan Associates'…
Jason Del Rey joins Chris and Anne to discuss his new book, Winner Sells All: Amazon, Walmart And The Battle For Our Wallets.
A first-of-its-kind Unified Commerce Benchmark Index for Specialty Retail has just been released! The report uncovers what leading retailers are doing to pave the way forward for exceptional in-store and digital customer experiences, and so Chris Walton and Anne Mezzenga have asked a trio of experts to discuss the findings…
In the latest Omni Talk Retail #spotlightseries BigCommerce's Sharon Gee shares with Chris Walton and Anne Mezzenga why new ways to shop = new ways to tax #smbs Get the full interview with Sharon and Avalara's Meg Higgins here: https://omnitalk.blog/2023/06/05/spotlight-video-why-sales-tax-collection-is-only-going-to-get-more-complicated/
In the latest Omni Talk Retail #SpotlightSeries Meg Higgins shares with Chris Walton and Anne Mezzenga when and why #SMBs need tax help. For the full interview with Meg and BigCommerce's Sharon Gee, head here: https://omnitalk.blog/2023/06/05/spotlight-video-why-sales-tax-collection-is-only-going-to-get-more-complicated/
Avalara's Meg Higgins and BigCommerce's Sharon Gee join Chris Walton and Anne Mezzenga to discuss all the pressures the omnichannel evolution has placed on retailers' abilities to collect tax accurately at a local level. In this podcast, Chris and Anne go deep with Meg and Sharon on: – The increasing…
How can #3PLS make #EVs accessible to their #1099s? Openforce CEO Wendy J Greenland explains to Chris Walton and Anne Mezzenga in this Omni Talk Retail #spotlightseries For the full interview with Wendy, head here: https://omnitalk.blog/2023/05/29/spotlight-series-video-revealing-the-untold-truths-of-last-mile-delivery/
What advice does Openforce CEO Wendy J Greenland have for #retailers using #3PLs? Find out in this clip from Chris Walton's and Anne Mezzenga's latest Omni Talk Retail #spotlightseries. For the full episode with Wendy, head here: https://omnitalk.blog/2023/05/29/spotlight-series-video-revealing-the-untold-truths-of-last-mile-delivery/
Openforce CEO Wendy Greenland joins Chris Walton and Anne Mezzenga to discuss all the hidden and messy truths that come with doing last-mile delivery well at scale. In this podcast, Chris and Anne go deep with Wendy on: – The mounting pressures e-commerce is placing on the demand for gig…