Episodes

Amazon is letting merchants using its Multichannel Fulfillment service offer Prime delivery directly on their own websites, with no added cost to retailers or shoppers. Is Prime on your own site a gift for mid-sized retailers or a Trojan horse that makes them even more dependent on Amazon? Chris Walton argues it might actually be a little bit of both. Watch the full Fast Five episode here: https://youtu.be/YTVMA7yS7-g

Kroger just updated its store dress code for the first time in a decade, putting nearly 400,000 associates across 21 chains in company-issued shirts after shoppers said they were having trouble finding employees. Can something as simple as a new uniform actually improve the store experience? Chris Walton explains why the move could signal something much bigger about Kroger’s expectations for its stores. Watch the full Fast Five episode here: https://youtu.be/YTVMA7yS7-g

Tapestry is making Coach and Kate Spade products purchasable directly inside Google’s Gemini app and AI Mode, complete with Google Pay checkout and no website redirect. Chris Walton breaks down why he likes the experiment, but also why brands shouldn’t overinvest in someone else’s AI experience at the expense of building agentic search on their own sites. Watch the full Fast Five episode here: https://youtu.be/YTVMA7yS7-g

Amazon just cut off Meta’s new Muse AI agent from shopping on Amazon.com, citing data security concerns. But as AI shopping agents continue to gain traction, Chris Walton asks the bigger question: Can Amazon really keep the agents out, or will consumer demand ultimately force its hand? Watch the full Fast Five episode here: https://youtu.be/YTVMA7yS7-g

In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Quorso, Veloq, and R&S Logistics, Chris Walton is trying something he’s never done before: going solo. Coming to you from a hotel room in Nashville after a whirlwind stretch of conference travel, Chris takes on all five headlines himself, with Producer Ella stepping in to put him on the spot with the questions from the A&M Consumer and Retail Group. And this week, there’s a pretty ...

This week we come to you live from Las Vegas at Groceryshop 2026. Omni Talk contributor and the host of GrocerTalk, Ben Miller, joins me for this week's Fast Five, recorded right from the trade show floor in the Vusion podcast studio, built specifically for us by our friends there. In this week's lightning round, Chris Walton puts Ben Miller on the hot seat with questions ranging from which retailer deserves its own television drama to which words he would add to or remove from the dictionary. ...

This week we come to you live from Las Vegas at Groceryshop 2026. Omni Talk contributor and the host of GrocerTalk, Ben Miller, joins me for this week's Fast Five, recorded right from the trade show floor in the Vusion podcast studio, built specifically for us by our friends there. Meta Lab is nearly doubling its retail footprint with six new locations, alongside a plan to open 50 shop-in-shops at Best Buy by the end of the year. Is the future bright for smart glasses? Watch the full Omni Talk...

This week we come to you live from Las Vegas at Groceryshop 2026. Omni Talk contributor and the host of GrocerTalk, Ben Miller, joins me for this week's Fast Five, recorded right from the trade show floor in the Vusion podcast studio, built specifically for us by our friends there. Toys R Us is opening 120 new standalone stores this holiday season, bringing its total footprint to 160 locations. The new stores will also feature Creator Studios, cafes, and candy shops. Do you think we will see mo...

This week we come to you live from Las Vegas at Groceryshop 2026. Omni Talk contributor and the host of GrocerTalk, Ben Miller, joins me for this week's Fast Five, recorded right from the trade show floor in the Vusion podcast studio, built specifically for us by our friends there. Harps Food Stores just named its first-ever Director of AI Strategy and Innovation, promoting a homegrown meat and seafood category manager into the role. Is promoting from within the right way for a regional grocer ...

This week we come to you live from Las Vegas at Groceryshop 2026. Omni Talk contributor and the host of GrocerTalk, Ben Miller, joins me for this week's Fast Five, recorded right from the trade show floor in the Vusion podcast studio, built specifically for us by our friends there. Costco is now available nationwide on both DoorDash and Uber Eats, giving members another way to get same-day delivery from nearly all of its U.S. warehouses. Is Costco smartly meeting members where they are, or hand...

This week we come to you live from Las Vegas at Groceryshop 2026. Omni Talk contributor and the host of GrocerTalk, Ben Miller, joins me for this week's Fast Five, recorded right from the trade show floor in the Vusion podcast studio, built specifically for us by our friends there. Walmart+ just added CITGO to its Gas Savings benefit, growing the program from 13,000 to more than 17,000 participating stations nationwide while keeping the annual membership price at $98. Is fuel becoming the stick...

In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Quorso, Veloq, and R&S Logistics, Chris Walton is joined by Omni Talk contributor and GrocerTalk host Ben Miller for another round of Fast Five fun, recorded live from the Vusion podcast studio at Groceryshop 2026 in Las Vegas. This week, Walmart fills up, Costco delivers, Harps gets AI, Toys R Us gets bigger, and Meta gets its glasses on. Chris and Ben dig into five of the biggest...

It’s lightning round time, and Chris Walton and guest host Josh Hahn tackle some of life's most pressing questions, from choosing whether Sports Authority or Meijer prepared Josh better for recruiting, to the exact AI superpower Chris wishes he had for his morning routine. Plus, they debate the best QSR to add to Walmart's restaurant tab and establish a non-negotiable rule for airport etiquette. ▶️ Watch the full Fast Five episode here: https://youtu.be/089y7s8PKCE

Kroger has trimmed its full-year same-store sales outlook even as digital e-commerce and retail media continue to see strong double-digit growth. Chris Walton and Josh Hahn discuss the state of traditional grocery and what shrinking sales forecasts mean when digital layers are the primary bright spots. ▶️ Watch the full Fast Five episode here: https://youtu.be/089y7s8PKCE

SKIMS has teamed up with DoorDash for its first-ever on-demand delivery partnership, making thousands of styles available from select U.S. stores in under an hour. Chris Walton and Josh Hahn discuss whether instant delivery helps or hurts a brand whose entire appeal has been built around exclusivity and hype. ▶️ Watch the full Fast Five episode here: https://youtu.be/089y7s8PKCE

Amazon has significantly expanded its Prime Video shopping features, growing its "Shop the Show" tool from 1,300 titles to more than 8,000 while adding new visual search capabilities. Chris Walton and Josh Hahn discuss whether shoppable TV is finally reaching scale or if it risks ruining the core entertainment experience. ▶️ Watch the full Fast Five episode here: https://youtu.be/089y7s8PKCE

Macy’s has posted its fifth consecutive quarter of comparable-sales growth, beating Wall Street estimates and raising its full-year guidance as CEO Tony Spring's turnaround strategy takes hold. Chris Walton and Josh Hahn discuss whether it's finally time to plant the victory flag at Macy's, or if there is still too much heavy lifting left to do on the core brand. ▶️ Watch the full Fast Five episode here: https://youtu.be/089y7s8PKCE

Walmart has added Papa Johns to Walmart Express Delivery, making it the first national restaurant brand fulfilled entirely from locations outside of Walmart stores. Chris Walton and guest host Josh Hahn discuss whether Walmart’s latest move is a clever way to bring customers into the app more often, or if they are solving a need that consumers never actually asked for. ▶️ Watch the full Fast Five episode here: https://youtu.be/089y7s8PKCE

In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Quorso, Veloq, and R&S Logistics, Chris Walton is joined by J Recruiting’s Josh Hahn for another round of Fast Five fun, recorded from Chris’s very tiny Paris hotel room across the street from NRF Europe. This week’s episode can best be summed up as . . . better ingredients, better pizza, better delivery via Walmart. Chris and Josh dig into five of the biggest stories in retail thi...

It’s lightning round time, and Chris Walton and Shelley Huff are making some very important decisions, from their Super Bowl picks to choosing between Genie and Samantha and naming the Adam Sandler movie they’d keep forever. Plus, one very specific wish involving a dog that may or may not be possible. ▶️ Watch the full Fast Five episode here: https://youtu.be/x4hGqvRTilY

Sprouts has named Nick Konat as its next CEO, with the leadership transition set to take effect in January 2027. Chris Walton and Shelley Huff discuss what Konat should focus on as he takes the reins, from staying disciplined on the retailer’s existing strategy to executing the roadmap already in motion. The big question: Does Sprouts need a new strategy, or simply a new leader to execute the one it already has? ▶️ Watch the full Fast Five episode here: https://youtu.be/x4hGqvRTilY

Sephora is testing monthly exclusive product drops on TikTok Shop, giving the beauty retailer another way to create demand and build community around new products. Chris Walton and Shelley Huff discuss how TikTok Shop differs from Amazon, and why the platform may be more valuable for creating demand than simply capturing it. The big question: Can TikTok Shop turn product drops into a repeatable retail habit? ▶️ Watch the full Fast Five episode here: https://youtu.be/x4hGqvRTilY

Costco has quietly shut down Costco Next, its member-only online marketplace that connected shoppers with products from outside brands. Chris Walton and Shelley Huff discuss why Costco’s club model may not translate neatly to a marketplace business, and what the move says about where Costco wants to focus its digital strategy. The big question: Does Costco really need a marketplace when its core model is already working? ▶️ Watch the full Fast Five episode here: https://youtu.be/x4hGqvRTilY

Ulta is facing backlash over its use of Flock Safety’s automated license plate reader technology, raising bigger questions about transparency, communication, and how retailers handle technology that can impact their customers. Chris Walton and Shelley Huff discuss whether the bigger problem is the technology itself or the way Ulta communicated its use of it. The big question: When retailers use controversial technology, how much transparency do customers deserve? ▶️ Watch the full Fast Five e...