Episodes

In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Quorso, Veloq, and SmartScout, Chris Walton welcomes back resident talent expert Jenn Hahn, founder and CEO of J Recruiting Services. With retail layoffs, AI-driven hiring decisions, and holiday shopping already in full swing, Jenn brings her recruiting expertise and operator perspective to a week full of questions about the future of retail. The episode also kicks off with this mo...

It's lightning round time on Fast Five, and Chris Walton and guest host Richard McKenzie are taking a break from the week's retail headlines for a little UK film history, television, furniture assembly, and French retail. From debating whether Chariots of Fire is actually celebrated in the UK and choosing which Ted Lasso character would make the best retail CEO, to an IKEA assembly story that takes a VERY unexpected turn and a disagreement over Carrefour versus Monoprix, this lightning round ha...

IKEA is closing three of its small-format plan and order stores in Washington, D.C., Maryland, and Virginia, including a Georgetown location that opened less than a year ago. The closures come as IKEA reevaluates its U.S. footprint while continuing to invest in home delivery, pickup services, and digital channels. After years of positioning smaller stores as a way to reach more customers, is IKEA discovering that its traditional big-box experience is harder to replicate than expected? Chris Wal...

Walmart is rolling out three new light-up digital shelf label features across its stores in time for the holiday season. Shop to Light helps customers locate products using the Walmart app, while Pick to Light and Stock to Light help associates fulfill online orders and restock shelves more efficiently. But which of these three features will actually deliver the most value? Chris Walton and Richard McKenzie rank the benefits of Walmart's new technology and discuss why something as simple as a f...

DoorDash is expanding its retail marketplace with Macy's, Anthropologie, The North Face, Vans, and Timberland, bringing hundreds of additional stores onto its platform. The company is also introducing Dasher Returns, a $7.99 service that lets customers have returns picked up directly from their doors. With more than half of the NRF Top 100 Retailers now partnering with DoorDash, its vision of becoming the "mall in your pocket" is gaining momentum. But is DoorDash building the next major retail ...

Marks & Spencer and Sephora are teaming up to bring Sephora at M&S to 100 UK stores and M&S.com beginning in spring 2027. The partnership will introduce a curated selection of beauty brands, in-store Sephora Beauty Advisors, and online shopping with home delivery and Click & Collect, giving Sephora a much larger footprint in the UK beauty market. We've seen similar partnerships in the U.S. with Sephora at Kohl's and Ulta Beauty at Target, but could this one play out differently? Chris Walton an...

McDonald's is piloting third-party advertising on digital drive-thru menu boards at 450 company-owned U.S. restaurants as part of its new McDonald's Media Network, with ambitions of building a $1 billion advertising business. The ads appear after customers place their orders, and the network could eventually expand to additional screens throughout its restaurants. But is McDonald's sitting on a billion-dollar advertising opportunity, or is the real value somewhere beyond the drive-thru? Chris W...

In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Quorso, Veloq, and SmartScout, Chris Walton welcomes Richard McKenzie into the guest hosting chair. The former Ocado executive and Veloq CEO brings his retail expertise, UK perspective, and plenty of back-and-forth with Chris, "bringing this week’s show to an 11." Chris and Richard dig into five of the biggest stories in retail this week, including: • McDonald’s piloting third-par...

Producer Ella puts Chris Walton on the hot seat for a solo Fast Five lightning round. What’s the greatest retail employee uniform of all time? Vegas or Nashville for one night only? What’s the one thing Chris wants delivered to his backyard by drone in 20 minutes? And could camera-free smart glasses finally convince him to buy in? Watch the full Fast Five episode here: https://youtu.be/YTVMA7yS7-g

Lowe’s is taking to the skies, becoming the first home improvement retailer to launch drone delivery through partnerships with DoorDash and Wing. Customers can get more than 100 project essentials delivered in as fast as 20 minutes. Chris Walton explains why forgotten painter’s tape, caulk, batteries and other last-minute essentials could make home improvement one of the strongest use cases for drone delivery. Watch the full Fast Five episode here: https://youtu.be/YTVMA7yS7-g

Amazon is letting merchants using its Multichannel Fulfillment service offer Prime delivery directly on their own websites, with no added cost to retailers or shoppers. Is Prime on your own site a gift for mid-sized retailers or a Trojan horse that makes them even more dependent on Amazon? Chris Walton argues it might actually be a little bit of both. Watch the full Fast Five episode here: https://youtu.be/YTVMA7yS7-g

Kroger just updated its store dress code for the first time in a decade, putting nearly 400,000 associates across 21 chains in company-issued shirts after shoppers said they were having trouble finding employees. Can something as simple as a new uniform actually improve the store experience? Chris Walton explains why the move could signal something much bigger about Kroger’s expectations for its stores. Watch the full Fast Five episode here: https://youtu.be/YTVMA7yS7-g

Tapestry is making Coach and Kate Spade products purchasable directly inside Google’s Gemini app and AI Mode, complete with Google Pay checkout and no website redirect. Chris Walton breaks down why he likes the experiment, but also why brands shouldn’t overinvest in someone else’s AI experience at the expense of building agentic search on their own sites. Watch the full Fast Five episode here: https://youtu.be/YTVMA7yS7-g

Amazon just cut off Meta’s new Muse AI agent from shopping on Amazon.com, citing data security concerns. But as AI shopping agents continue to gain traction, Chris Walton asks the bigger question: Can Amazon really keep the agents out, or will consumer demand ultimately force its hand? Watch the full Fast Five episode here: https://youtu.be/YTVMA7yS7-g

In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Quorso, Veloq, and R&S Logistics, Chris Walton is trying something he’s never done before: going solo. Coming to you from a hotel room in Nashville after a whirlwind stretch of conference travel, Chris takes on all five headlines himself, with Producer Ella stepping in to put him on the spot with the questions from the A&M Consumer and Retail Group. And this week, there’s a pretty ...

This week we come to you live from Las Vegas at Groceryshop 2026. Omni Talk contributor and the host of GrocerTalk, Ben Miller, joins me for this week's Fast Five, recorded right from the trade show floor in the Vusion podcast studio, built specifically for us by our friends there. In this week's lightning round, Chris Walton puts Ben Miller on the hot seat with questions ranging from which retailer deserves its own television drama to which words he would add to or remove from the dictionary. ...

This week we come to you live from Las Vegas at Groceryshop 2026. Omni Talk contributor and the host of GrocerTalk, Ben Miller, joins me for this week's Fast Five, recorded right from the trade show floor in the Vusion podcast studio, built specifically for us by our friends there. Meta Lab is nearly doubling its retail footprint with six new locations, alongside a plan to open 50 shop-in-shops at Best Buy by the end of the year. Is the future bright for smart glasses? Watch the full Omni Talk...

This week we come to you live from Las Vegas at Groceryshop 2026. Omni Talk contributor and the host of GrocerTalk, Ben Miller, joins me for this week's Fast Five, recorded right from the trade show floor in the Vusion podcast studio, built specifically for us by our friends there. Toys R Us is opening 120 new standalone stores this holiday season, bringing its total footprint to 160 locations. The new stores will also feature Creator Studios, cafes, and candy shops. Do you think we will see mo...

This week we come to you live from Las Vegas at Groceryshop 2026. Omni Talk contributor and the host of GrocerTalk, Ben Miller, joins me for this week's Fast Five, recorded right from the trade show floor in the Vusion podcast studio, built specifically for us by our friends there. Harps Food Stores just named its first-ever Director of AI Strategy and Innovation, promoting a homegrown meat and seafood category manager into the role. Is promoting from within the right way for a regional grocer ...

This week we come to you live from Las Vegas at Groceryshop 2026. Omni Talk contributor and the host of GrocerTalk, Ben Miller, joins me for this week's Fast Five, recorded right from the trade show floor in the Vusion podcast studio, built specifically for us by our friends there. Costco is now available nationwide on both DoorDash and Uber Eats, giving members another way to get same-day delivery from nearly all of its U.S. warehouses. Is Costco smartly meeting members where they are, or hand...

This week we come to you live from Las Vegas at Groceryshop 2026. Omni Talk contributor and the host of GrocerTalk, Ben Miller, joins me for this week's Fast Five, recorded right from the trade show floor in the Vusion podcast studio, built specifically for us by our friends there. Walmart+ just added CITGO to its Gas Savings benefit, growing the program from 13,000 to more than 17,000 participating stations nationwide while keeping the annual membership price at $98. Is fuel becoming the stick...

In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Quorso, Veloq, and R&S Logistics, Chris Walton is joined by Omni Talk contributor and GrocerTalk host Ben Miller for another round of Fast Five fun, recorded live from the Vusion podcast studio at Groceryshop 2026 in Las Vegas. This week, Walmart fills up, Costco delivers, Harps gets AI, Toys R Us gets bigger, and Meta gets its glasses on. Chris and Ben dig into five of the biggest...

It’s lightning round time, and Chris Walton and guest host Josh Hahn tackle some of life's most pressing questions, from choosing whether Sports Authority or Meijer prepared Josh better for recruiting, to the exact AI superpower Chris wishes he had for his morning routine. Plus, they debate the best QSR to add to Walmart's restaurant tab and establish a non-negotiable rule for airport etiquette. ▶️ Watch the full Fast Five episode here: https://youtu.be/089y7s8PKCE

Kroger has trimmed its full-year same-store sales outlook even as digital e-commerce and retail media continue to see strong double-digit growth. Chris Walton and Josh Hahn discuss the state of traditional grocery and what shrinking sales forecasts mean when digital layers are the primary bright spots. ▶️ Watch the full Fast Five episode here: https://youtu.be/089y7s8PKCE