Servant Leadership in the Shop with Kevin D’Anna

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Okay. And we're live. I don't need a fancy intro,

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Kevin. I just got we're live just so you and

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I know we're really live. Everyone! Kevin is

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such a champ and such a trooper and I can tell

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without knowing who he is because I truly don't

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know but that he's a leader because he came on

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and he had to wait for me to get on chatter and

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then there was some technical you know fun issues

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going on but we're live right now on Facebook,

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LinkedIn, X just for fun and live on Chatter

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Social and Jason is with us. Now, what that means

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is that Jason is in the audience, so he can ask

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you questions and go from there. So have fun,

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Jason. You can co -host with me. Well, if Jason

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co -hosts, I think that'll be a lot of fun. OK.

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So I don't know who we're co -hosting with, though,

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Jason. So I know you're brave. I know you're

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bold. I know you're brilliant. And honestly,

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you're quite beautiful. So I'm going to enlarge

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in you so everyone can see that you have a lovely

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face. OK. Who in the heck is Kevin Deanna? Kevin

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Deanna is a man who has overcome some self -sabotage

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who has Dug himself out of alcohol abuse who

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has built a multi -million dollar collision business

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sold its relocated his family and Founded a coaching

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company based on servant leadership I think,

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who's your wife? Let's talk about her or your

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partner, whoever it is. You know what I love?

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So I feel actually with the advancement of AI

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that people are being more authentic. And I think

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there's so much to being able to, none of us

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are perfect, right? Anyways, we're human. So

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being able to share the lessons of your own life.

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So I love that authenticity. I mean, when you

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think about it, you know, I'm 63, so nobody would

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have ever shared that 20 years ago. I mean, I

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don't think so, right? I never had anyone actually

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come over and say, here's my story, and here

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is what makes me me or how I've been able to

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change and have impact. So first, so I love you

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already. I want you to share with those listening,

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all two people. what a servant leader is to you.

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Let's clear the air and make sure that we have

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that definition strong. So servant leadership

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is very simple. You are there to serve the people

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around you, to help lift them up, and to guide

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them. I always like to say that they're not your

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resource, you're their resource for success.

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It's not easy being a servant leader. No, of

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course it's not. But at the end of the day, at

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the end of the month, the year, your life, you

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get to look back and you get to know that you

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made a difference in people's lives, that you

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impacted people in a positive way and did things

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for them that most leaders wouldn't do, that

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most leaders haven't done. I work with a lot

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of blue collar people, the auto industry, and

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it was an industry that's been ruled with an

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iron fist for A long time you kind of alluded

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to it that you know In the past we haven't had

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a lot of open conversation about who we are and

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we always try to show this facade on the outside

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we wear a mask at work and We grew up, you know

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with our fathers telling us to suck it up and

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don't share your feelings, you know and now we're

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in a time where People want that and people really

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need that they need to be heard and employees

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want a bond with their management with their

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leadership and To create this connection with

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people actually allows them to do more effective

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and efficient work They feel valued when you

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do this. They feel valued when you ask them about

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their family, their life, what their dreams are,

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what they aspire to be. Not just expect that

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they're going to bend over backwards and give

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you 150 % for their paycheck. The world doesn't

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work like that. And as we head into Generation

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Z, we're really going to see a lot of changes.

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with these new workers coming into the workplace.

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They don't wanna work 10 hour days. They don't

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want to grind relentlessly for 30 years to live

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on social security with nothing in the end. That's

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not their dream. They've seen it and they know

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that that's not what they want. I love your answer

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and thank you so much. I mean, it's a real answer.

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I said that because I grew up in a family business.

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And I heard a lot like, stop worrying about this

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first. Stop worrying if they have the title matches

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what they do. I always felt that it's such an

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important thing that your family of employees

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need to be. just we do the most that we can to

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help them be successful in their job, even if

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they were ever going to leave so that we could

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grow them. And I, and I, you know what I was

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really told to often like put your head down,

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don't worry about it. Like make your sales and

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don't worry about it. There's nothing to, I think

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I'm not insulting my family for doing that. It's

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just that that was back in the day. That was

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the conversation. And really, honestly, Kevin,

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I thought there was something wrong with me.

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Even when I served on boards or committees, there

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was always something, wait, well, you know, I

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only want Sally, if she's in the position she

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wants to be in, because often someone would be

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like, oh, you do marketing, you should do the

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marketing for the board. And I'm like, wait,

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maybe that person wants to do PR and learn something

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new. And I think I was so annoying to people.

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I had more people be upset with me because they

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didn't understand. So I am so glad that servant

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leadership and not like people think servant

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leader, like, well, I work for my church or I

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volunteer once a Sunday on a church that servant

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leadership and maybe it is, but in my mind, I'm

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talking corporate and leaders. So the reason

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why it's so hard is that too many leaders are

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like, just get the sales at the end of the day,

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we have to we have to stay in the black. So like,

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you know, Don't worry so much. So I love that

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you're doing this. So share with me more about

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like your goals for leadership and how you like

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working with your clients. So my goals are to

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try to change blue collar industries, starting

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with the collision businesses and expanding from

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their auto sales. I really want to change the

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way people interact in the workplace. And that

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mentality of You do what I say because I tell

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you to do it. I was able to create an environment

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in my business where people were inspired to

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work harder. They were rewarded and they knew

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that they were valued for doing so. They knew

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they were valued even if they did what was just

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expected of them. We don't create crystal clear

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pictures of people's job duties. This is something

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that by implementing some systems and creating

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the systems with the employees and making sure

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that they are fully responsible for this system

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within these guardrails that Will allow people

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to people take pride in their work So this will

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allow them to take pride in what they're doing

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Because they're when things are vague and ambiguous

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and they're not clear -cut then it's easy for

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them to point the fingers at other people. There's

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easy for communication issues to arise and deter

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people from wanting to work harder because they

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feel like other teammates maybe aren't working

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as hard as them. So by creating a culture where

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people are rewarded for effort and rewarded for

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value, you can create a whole different workplace.

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So the goal is ultimately to change people from

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the people who drive and push to the people who

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walk alongside them. I do this demonstration

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with people and I'll ask them to put their hand

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up and I'll put my hand up against theirs and

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I'll push against it and they'll push back. Not

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even realizing it and I'll ask them. I'm like,

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well, what are you doing? And I like well, I'm

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pushing back against you and then I'll take my

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arm and I'll put my arm around their shoulder

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and I'll start walking and they just follow me

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and I go this is this is a really easy demonstration

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that if I push you you're gonna push back against

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me, but if I lead you and I walk with you Then

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you're gonna go with me Wow Caroline, what do

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you think about that? Wow. Caroline, Jason's

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in the room. Wow. Caroline, this is Kevin. Yeah,

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go ahead, Caroline. Say hello. Now, I love what

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I heard a little bit just since I've been in

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here. This is great. Thank you. Wow. Okay. So

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you are working in a niche market, and correct

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me if I'm wrong, but I'm almost thinking a lot

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of the collision industry are family -owned.

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or smaller owned businesses. So you have a lot

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of that. You're working with a lot of families.

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Am I wrong with this? No, that's correct. Probably

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75 to 80 percent of the market is independent

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shops, single locations with four to six employees.

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OK, so so that is fantastic. It's funny that

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what you're doing almost makes me feel like like.

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a little bit of the HR role too and kind of getting

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everyone together, right? Because they're so

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small, they don't really need an HR. They really

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need these skills that will help reduce any employment

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issues while gaining their profit. So I love

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everything that you're saying. You're dropping

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a lot of golden bombs. Now, but then you chose

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John Maxwell, and I'm here in Daytona Beach,

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so I don't know enough about him, but I will

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tell you that I'm a fan, and I've never met anyone

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from the Maxwell team that is anything but incredible,

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intelligent, bright, beautiful articulation,

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great leaders, teaching leaders, so. And I also

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know it's not like, oh, I just took a simple

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course, and now I'm a John Maxwell leader. So

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I know it takes time. So talk a little bit about

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your having to, I'm sure, make some sacrifices

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while you were getting certified, and what it

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means to you to be a John Maxwell certified trainer.

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Congratulations. Thank you. Thank you. It means

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a lot to me. I have followed John Maxwell stuff

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for years now. And when the opportunity came

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up, I was quick to jump on it. I heard a speech

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from a gentleman named Tuan, who has been with

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the group for quite some time. And he had spent

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some time in prison. He actually obtained his

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certification while he was still in prison. And

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he helped people in the prison. He still to this

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day helps people in prison systems. And it was

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very inspiring. I have had three DUIs. I spent

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10 days in jail and I wasted a good decade of

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my life going down the wrong path, going with

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the wrong people in the wrong places and not

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pushing myself forward as I knew I should have.

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And so his story really resonated with me. I

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really like the transformational servant leadership

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that John Maxwell does. And so I got to go in

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August to Orlando and do my certification. And

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I actually, I got to get up and ask John Maxwell

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a question. Yeah, so it was great. And my question

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was pretty simple. This year, I really want to

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work on becoming a better listener. And in coaching,

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this is so vital to really be able to listen

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to your client and hear what they're saying.

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And John told me something really simple. He

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said, Kevin, listen to learn, do not listen to

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respond. So and what he meant by that was you

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need to listen. and process what they're telling

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you and not be thinking about a response while

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they're trying to tell you something. So I've

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been putting that into practice and I found it

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extremely helpful. You know, it's interesting

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as a podcast host there's times when like things

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that you said that I just want to take a minute

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and I just want to listen and Absorb it. That's

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why I think a lot of hosts have to go back and

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re listen to podcasts because We but we have

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to listen to like respond right like I love what

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he said. It's so true But the podcast it's almost

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like the opposite you've got to like respond.

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Otherwise, there'd be dead air and that would

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just be awful Yes, yeah in a coaching session

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it's okay for there to be a minute with nobody

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speaking because There's process. People are

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processing things and thinking and that's great.

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In a podcast, I don't think the listeners would

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like that so much. I say this often. I'm so glad

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that there's programs like this. Actually, how

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long has John Maxwell's program been around?

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Oh, quite some time. I know there's 60 ,000 coaches

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now, coaches, trainers, and speakers. I guess

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I would, I guess about 15 years in total. Okay.

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So then I feel better. Cause yeah. So, so as

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I was in my thirties and forties and even fifties,

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just thirties and forties definitely didn't hear

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of a coach. I would have changed my life. It

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would have, it would have been so, so, and I

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bring that up to say, let's talk about those

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that actually need a coach because I really explain.

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The importance, even if you think to yourself,

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I don't need a coach. I don't need, I, you know,

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I'm good. I, what do I, why do I need a person

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to help coach me? I, this is how I do it. This

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is going to be how I do it. And that's a lot

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of that. you know, baby boomers and the traditionalists

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that kind of talk like that, but they're still

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in the workforce. And guess what? They're working

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with the 21 year old or the 30 year old that's

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like, I'm driven. I want to go to the concert,

00:15:27.700 --> 00:15:30.360
but I'm going to come back to work and I want

00:15:30.360 --> 00:15:32.620
to work in my concert t -shirt. And, you know,

00:15:32.879 --> 00:15:34.779
maybe I felt a little bit like smoke, but I am

00:15:34.779 --> 00:15:38.679
like, ready to go in. So how do you work? How

00:15:38.679 --> 00:15:43.320
do you manage all of that as a leader? there's

00:15:43.320 --> 00:15:45.259
a big difference in the way you lead the two

00:15:45.259 --> 00:15:49.299
groups. And you have to be able to connect on

00:15:49.299 --> 00:15:54.500
common ground. So I had people who were 18, 17,

00:15:54.559 --> 00:15:57.120
18 years old, and I had people who were 68 years

00:15:57.120 --> 00:16:00.539
old. The people in the upper age range, my baby

00:16:00.539 --> 00:16:05.480
boomers, they love to work hard. They love that

00:16:05.480 --> 00:16:09.200
daily grind. And I could relate to that. with

00:16:09.200 --> 00:16:12.600
them because I had done that for 15 -20 years

00:16:12.600 --> 00:16:16.019
to get to where I was. I had done the digging

00:16:16.019 --> 00:16:18.019
of the ditches. I had done the wiring of the

00:16:18.019 --> 00:16:21.740
houses. I had done all the hard manual labor

00:16:21.740 --> 00:16:25.139
day in and day out. And so I could connect with

00:16:25.139 --> 00:16:28.639
them on that level of having to do the hard work

00:16:28.639 --> 00:16:32.100
to get to where you want in life. The younger

00:16:32.100 --> 00:16:35.379
generation I was able to connect with them through

00:16:35.379 --> 00:16:37.700
the understanding of how they want a different

00:16:37.700 --> 00:16:41.879
path through life they want a clear visible path

00:16:41.879 --> 00:16:45.659
upwards and Not just keep your head down keep

00:16:45.659 --> 00:16:48.539
working and someday it'll happen. They want to

00:16:48.539 --> 00:16:51.460
know that hey, you know what? you put in your

00:16:51.460 --> 00:16:53.960
time and every six months we're going to talk

00:16:53.960 --> 00:16:55.159
we're going to talk about where you're going

00:16:55.159 --> 00:16:57.259
how things are going to change for you this is

00:16:57.259 --> 00:16:59.059
your path upwards you're going to take these

00:16:59.059 --> 00:17:01.059
steps through the company if you continue to

00:17:01.059 --> 00:17:04.759
progress they like to know that there's a future

00:17:04.759 --> 00:17:11.079
i love that so so how do you get your clients

00:17:11.079 --> 00:17:13.880
are they coming to you like what does that even

00:17:13.880 --> 00:17:16.220
look like because you have so much to offer you're

00:17:16.220 --> 00:17:19.039
dropping so many great um knowledge bombs but

00:17:19.039 --> 00:17:21.609
then how What does that look like? Are leads

00:17:21.609 --> 00:17:24.069
given to you? Can you give us a little behind

00:17:24.069 --> 00:17:28.289
the scenes with the... So I produce content myself.

00:17:28.369 --> 00:17:30.890
I do a lot of cold outreach through LinkedIn.

00:17:31.789 --> 00:17:35.150
I've partnered with Elite Body Shop Solutions

00:17:35.150 --> 00:17:39.490
at a Nashville. And we do a lot of work with

00:17:39.490 --> 00:17:43.970
the collision industry and clients there. And

00:17:43.970 --> 00:17:47.730
I go around and I just meet with local businesses

00:17:47.730 --> 00:17:51.710
here as well. So and and you're right to say

00:17:51.710 --> 00:17:54.109
that you know, they the baby boomer generation

00:17:54.109 --> 00:17:57.809
is a little tougher to get on board with that

00:17:57.809 --> 00:18:00.210
and because coaching really didn't exist much

00:18:00.210 --> 00:18:04.890
before the 90s and It wasn't really popular until

00:18:04.890 --> 00:18:11.549
maybe the last 10 to 15 years so having You know

00:18:11.549 --> 00:18:13.690
a lot of people still think of you as like a

00:18:13.690 --> 00:18:18.230
life coach or a business coach or You know that

00:18:18.230 --> 00:18:22.609
such a general term and and a coach can be extremely

00:18:22.609 --> 00:18:26.990
helpful if you're willing and open to change

00:18:26.990 --> 00:18:30.710
Because the whole point of coaching is to get

00:18:30.710 --> 00:18:33.849
you from where you are to where you want to go

00:18:33.849 --> 00:18:41.029
I don't need to be an expert in Neurology to

00:18:41.029 --> 00:18:45.069
talk to a neurologist about his business and

00:18:45.420 --> 00:18:48.319
have him explain to me what he's stuck with.

00:18:48.980 --> 00:18:52.559
Most people have the answers, they're just not

00:18:52.559 --> 00:18:56.240
sure about how to go about it. And so what we

00:18:56.240 --> 00:19:01.559
do is we help them organize the thoughts, we

00:19:01.559 --> 00:19:05.519
help them come up with options, and we help them

00:19:05.519 --> 00:19:08.440
discover their roadblocks and how to overcome

00:19:08.440 --> 00:19:11.799
them. So in the collision industry, a lot of

00:19:11.799 --> 00:19:16.099
times it is employee relations, which comes back

00:19:16.099 --> 00:19:20.299
to leadership. Or it's we're not getting the

00:19:20.299 --> 00:19:22.619
vehicles done fast enough, which comes back to

00:19:22.619 --> 00:19:27.700
our systems or operations. Customer communication,

00:19:27.779 --> 00:19:30.759
that comes back to systems. So there's really

00:19:30.759 --> 00:19:33.680
only four categories in the business world that

00:19:33.680 --> 00:19:37.519
you need to be able to tackle to help them streamline.

00:19:38.009 --> 00:19:43.750
And then with the, you know, I personally have

00:19:43.750 --> 00:19:48.170
three different coaches. I have a business coach.

00:19:48.210 --> 00:19:52.589
I have a social media coach. And I guess I have

00:19:52.589 --> 00:19:56.410
two business coaches, really. So one of them

00:19:56.410 --> 00:19:58.910
is kind of a mindset coach, because I really

00:19:58.910 --> 00:20:02.430
believe in having a great mindset to be able

00:20:02.430 --> 00:20:06.430
to achieve what you need to achieve. Yeah, I

00:20:06.430 --> 00:20:08.089
again I love that I'm just saying that all the

00:20:08.089 --> 00:20:11.130
time because I love what you're saying so 2020

00:20:11.130 --> 00:20:16.490
The world became one big coach It was weird.

00:20:16.490 --> 00:20:19.309
It was so weird all of a sudden. I'm like cuz

00:20:19.309 --> 00:20:24.230
I I get Going to sort of you know, John Maxwell

00:20:24.759 --> 00:20:27.220
But I think you have to have something, too.

00:20:27.279 --> 00:20:29.759
You have to have, like, you had a story. You

00:20:29.759 --> 00:20:32.400
also, you know, are not 19, 20 years old and

00:20:32.400 --> 00:20:34.940
I want to be a coach. Like, you know, you had

00:20:34.940 --> 00:20:38.920
a background. And then I feel like you must have

00:20:38.920 --> 00:20:41.759
said at one point, okay, now I need to distinguish

00:20:41.759 --> 00:20:44.759
myself from all these little eggs that hatched

00:20:44.759 --> 00:20:47.759
up and said, I'm a coach. And how do you distinguish

00:20:47.759 --> 00:20:49.599
yourself? So is that one of the reasons why you

00:20:49.599 --> 00:20:52.140
went to John Maxwell? Because it's one of the

00:20:52.140 --> 00:20:55.099
esteemed programs here in the U .S. and maybe

00:20:55.099 --> 00:20:57.960
globally, I'm not even sure. Globally, I would

00:20:57.960 --> 00:21:01.779
say they, John Maxwell Group changes countries.

00:21:02.160 --> 00:21:05.380
They just spent a few weeks in Argentina working

00:21:05.380 --> 00:21:07.440
with the Argentina government, the president,

00:21:08.079 --> 00:21:11.380
and working on teaching servant leadership down

00:21:11.380 --> 00:21:18.079
there. Their programs are in hundreds of schools

00:21:18.079 --> 00:21:24.579
across the globe. a lot in South America. And

00:21:24.579 --> 00:21:28.940
so I chose to do John Maxwell because I really

00:21:28.940 --> 00:21:32.740
believe in what he teaches and the accreditation

00:21:32.740 --> 00:21:36.779
with him gives me some ground to stand on. I'm

00:21:36.779 --> 00:21:40.920
also going to be doing Valerie Burton's accreditation

00:21:40.920 --> 00:21:43.200
and the International Coaching Federation as

00:21:43.200 --> 00:21:48.150
well. Ooh, that makes a difference though. I

00:21:48.150 --> 00:21:50.529
want to work with someone like, I mean, how do

00:21:50.529 --> 00:21:53.470
you distinguish yourself? Because it's it is

00:21:53.470 --> 00:21:55.390
what it is, right? You know what I mean? Like

00:21:55.390 --> 00:21:57.390
it used to be if you joined a chamber, you would

00:21:57.390 --> 00:22:00.609
have so many realtors in the group, right? Now

00:22:00.609 --> 00:22:02.730
you have so many coaches. I want to go in the

00:22:02.730 --> 00:22:04.089
collision. I thought you mentioned something

00:22:04.089 --> 00:22:06.769
about when you mentioned automobiles, are you

00:22:06.769 --> 00:22:09.210
just say the collision obviously is automobiles

00:22:09.210 --> 00:22:12.049
or are you doing anything in the automobile industry?

00:22:12.359 --> 00:22:16.160
Yes, no, I do really want to work with dealership

00:22:16.160 --> 00:22:20.059
groups as well and use car sales Businesses as

00:22:20.059 --> 00:22:23.019
well. I think that there's a horrible stigma

00:22:23.019 --> 00:22:26.759
around car sales I think we all feel it when

00:22:26.759 --> 00:22:29.579
we walk on to the car lot that some salesman

00:22:29.579 --> 00:22:32.619
is gonna jump out and do this giant sales gimmick

00:22:32.619 --> 00:22:37.720
and hound us for weeks until we buy a car and

00:22:37.720 --> 00:22:42.480
So the big problem that I always see is that

00:22:42.480 --> 00:22:45.700
the salesmen who are good at their job get promoted.

00:22:46.380 --> 00:22:48.819
But they were good at sales. They were never

00:22:48.819 --> 00:22:51.299
good at leading people. So now they need to lead

00:22:51.299 --> 00:22:54.319
people and they don't know how to do that. So

00:22:54.319 --> 00:22:56.940
I want to help dealerships create a leadership

00:22:56.940 --> 00:23:00.519
training program so that they can create a pathway

00:23:00.519 --> 00:23:03.619
for the ones who do want to move into leadership

00:23:03.619 --> 00:23:07.059
to understand how to connect with their employees,

00:23:07.160 --> 00:23:09.440
how to lead them properly, how to be servant

00:23:09.440 --> 00:23:13.450
leaders. I love that. I'm going to name drag

00:23:13.450 --> 00:23:16.009
drop. So you see chatter social right here. Hopefully

00:23:16.009 --> 00:23:17.809
you see it. Caroline's in the room and Jason.

00:23:18.269 --> 00:23:22.089
Well, sometimes at night we get the amazing Brian

00:23:22.089 --> 00:23:24.890
Benstock coming in. Do you know who Brian Benstock

00:23:24.890 --> 00:23:29.089
is? I don't. Oh, great name. Uh, he comes in

00:23:29.089 --> 00:23:31.490
to speak. He very well known. Do you know my

00:23:31.490 --> 00:23:33.150
favorite person I love in the morning? Glenn

00:23:33.150 --> 00:23:36.750
Lundy? No, no, I don't know that one either.

00:23:37.980 --> 00:23:41.559
Glenn Lundy is great. Anyways, Brian, so Glenn

00:23:41.559 --> 00:23:44.420
Lundy goes, he has a Facebook and, but anyways,

00:23:44.880 --> 00:23:47.619
two great, great leaders and Brian Benstock when

00:23:47.619 --> 00:23:50.940
he comes on and chatter. It's really very nice

00:23:50.940 --> 00:23:53.220
always when he visits. I love it. I love like

00:23:53.220 --> 00:23:55.839
you've got your direction. Cause I think that's

00:23:55.839 --> 00:23:57.359
important, right? Did you have your direction

00:23:57.359 --> 00:23:59.980
before you started the John Maxwell program or

00:23:59.980 --> 00:24:02.160
did it come to you like where you, like your

00:24:02.160 --> 00:24:04.839
niche market during your time? Like at one point

00:24:04.839 --> 00:24:07.430
when you were learning. It's actually it's developed.

00:24:07.450 --> 00:24:09.470
So when I first founded upward path coaching

00:24:09.470 --> 00:24:13.430
consulting It was to work with blue -collar entrepreneurs

00:24:13.430 --> 00:24:17.029
to launch businesses and to grow their companies

00:24:17.029 --> 00:24:22.630
um and and that's kind of developed into Working

00:24:22.630 --> 00:24:25.269
and doing leadership through this journey over

00:24:25.269 --> 00:24:27.829
the past eight months I've really discovered

00:24:27.829 --> 00:24:33.069
that leadership is my passion and Well, yes,

00:24:33.069 --> 00:24:36.710
I'm good with the business stuff and I'm I helpful

00:24:36.710 --> 00:24:40.670
there I can make the biggest impact in people's

00:24:40.670 --> 00:24:43.589
lives through helping them become better leaders.

00:24:44.710 --> 00:24:47.670
I Love that. Well, you had your website up and

00:24:47.670 --> 00:24:51.349
I'm thinking maybe you wanted to present it Was

00:24:51.349 --> 00:24:53.789
that you it was there was because I would love

00:24:53.789 --> 00:24:58.990
to if you want to present something No I'll just

00:24:58.990 --> 00:25:01.809
show your website. Yes, go ahead show my website

00:25:01.880 --> 00:25:04.420
Thank you. I love that. So I got, is this it?

00:25:04.420 --> 00:25:07.680
The John Maxwell group? It is. Yes. Awesome.

00:25:07.859 --> 00:25:10.359
Nice picture of you. Very, very lovely. Thank

00:25:10.359 --> 00:25:16.480
you. Okay. So, oh, oh, a mastermind group. Yep.

00:25:16.519 --> 00:25:21.680
So I offer a free eight -week mastermind. The

00:25:21.680 --> 00:25:23.960
next session actually starts in the first week

00:25:23.960 --> 00:25:26.960
of December. Wait, Kevin. First of all, just

00:25:26.960 --> 00:25:29.099
slow down for one second. You said a weird word

00:25:29.099 --> 00:25:31.589
for me. I wouldn't expect it. Was that a four

00:25:31.589 --> 00:25:35.809
-letter word that begins with F? Yes. I offer

00:25:35.809 --> 00:25:39.329
a free eight -week leadership mastermind for

00:25:39.329 --> 00:25:42.890
anybody and everybody who wants to work on personal

00:25:42.890 --> 00:25:46.049
growth and becoming a better leader. It doesn't

00:25:46.049 --> 00:25:48.789
matter if you're the guy sweeping the floor at

00:25:48.789 --> 00:25:52.609
the shop or taking out the trash at the school

00:25:52.609 --> 00:25:56.390
or if you're the CFO of the company. We all can

00:25:56.390 --> 00:26:00.390
do this So I actually have the next round starting

00:26:00.390 --> 00:26:04.529
december 1st People can email me they can find

00:26:04.529 --> 00:26:08.970
me on linkedin the kevin diana They can look

00:26:08.970 --> 00:26:13.109
at the websites. We've posted here and go through

00:26:13.109 --> 00:26:18.369
there and We talk about different subjects within

00:26:18.369 --> 00:26:20.990
leadership within personal growth and how to

00:26:20.990 --> 00:26:24.369
make more of a positive impact on ourselves,

00:26:24.569 --> 00:26:28.990
our people, and our community. Oh my gosh. Excuse

00:26:28.990 --> 00:26:31.049
me, everyone. So I have the form right here.

00:26:31.269 --> 00:26:34.269
And if you know me, my dad always said, do it

00:26:34.269 --> 00:26:39.329
now. And I'm a believer. And I would love, so

00:26:39.329 --> 00:26:41.210
I'm filling out the form. It's literally like

00:26:41.210 --> 00:26:45.210
nothing to fill out. I would love to be part

00:26:45.210 --> 00:26:49.049
of your master. And now I'm doing it right here.

00:26:49.609 --> 00:26:52.109
I would absolutely love it. I'm going to submit

00:26:52.109 --> 00:26:54.529
the form. Yes, you can contact me by phone. Let

00:26:54.529 --> 00:26:56.450
me make sure my number is correctly. I'm not

00:26:56.450 --> 00:27:00.210
a robot, though. Some days I play one. OK, so

00:27:00.210 --> 00:27:02.930
no. All right, I absolutely. OK, now look, I

00:27:02.930 --> 00:27:06.410
got enjoy your virtual seat to the first. Oh,

00:27:06.490 --> 00:27:08.190
I feel like I'm a little closer. You know what's

00:27:08.190 --> 00:27:11.519
crazy is I feel like I'm a step. Close to John

00:27:11.519 --> 00:27:14.039
Maxwell by that like six degree of separation.

00:27:14.039 --> 00:27:17.259
So yeah, very cool All right. So now download

00:27:17.259 --> 00:27:19.619
and print the participants workbooks. Of course

00:27:19.619 --> 00:27:23.839
I have to Get this done. So let me do this. Oh,

00:27:24.420 --> 00:27:26.839
oh, I'm really excited about this a day about

00:27:26.839 --> 00:27:30.880
books. Oh My gosh, okay. That looks really great.

00:27:30.880 --> 00:27:38.539
I'm gonna download that Okay, I'm gonna go John

00:27:38.539 --> 00:27:41.039
Maxwell, you can't see me, but I'm just taking

00:27:41.039 --> 00:27:43.660
and downloading it with a name. I'm adding a

00:27:43.660 --> 00:27:47.640
name to it. Okay. Good. I am excited about that.

00:27:48.759 --> 00:27:51.420
Look at that. It took me two seconds. Where did

00:27:51.420 --> 00:27:53.660
I go? Oh, there we go. And I just got everything.

00:27:53.839 --> 00:27:58.500
Okay. All right. Oh, I love this. Is this, and

00:27:58.500 --> 00:28:01.839
then you're going over your event videos. Oh,

00:28:01.839 --> 00:28:03.599
so you're really going deep in it. I love it.

00:28:03.599 --> 00:28:06.799
Okay. Let's look at you guys. About me. About

00:28:06.799 --> 00:28:10.339
Kevin not me. Oh I'm a Connecticut girl Kevin.

00:28:10.460 --> 00:28:14.240
Oh, yeah. No from Vermont I went to school at

00:28:14.240 --> 00:28:17.980
Quinnipiac University. Oh my god, and Hamden,

00:28:17.980 --> 00:28:24.599
Connecticut That was 2005. Oh So my dad had it

00:28:24.599 --> 00:28:26.720
so do you ever remember going on route 10 and

00:28:26.720 --> 00:28:32.599
Cheshire? Yeah I don't I don't remember the museum

00:28:32.599 --> 00:28:36.059
but route 10 and Cheshire. Yeah 100%. And then

00:28:36.059 --> 00:28:37.900
we had the Barker animation. So we had all the

00:28:37.900 --> 00:28:41.960
characters, all the cartoon characters. So I

00:28:41.960 --> 00:28:44.200
love that area. It's so beautiful. Oh wait, so

00:28:44.200 --> 00:28:48.640
your first company at 13? Yes. Yeah, I started

00:28:48.640 --> 00:28:54.539
a landscaping lawn mowing company at 13 and kind

00:28:54.539 --> 00:28:57.960
of haven't looked back from there. I have done

00:28:57.960 --> 00:29:02.440
four companies now with this upward path being

00:29:02.440 --> 00:29:08.099
the newest one. I love that. Oh, before I forget,

00:29:08.099 --> 00:29:10.279
Kevin, let's plan a second meeting because I

00:29:10.279 --> 00:29:12.519
will show you. I use a program called octopus

00:29:12.519 --> 00:29:15.759
and it's like $15 a month and I'll show you how

00:29:15.759 --> 00:29:17.920
you could do a reach out campaign to audit bodies

00:29:17.920 --> 00:29:20.759
if you're interested. I would love to just premium,

00:29:21.119 --> 00:29:23.619
but it'll just say you only could do like 21

00:29:23.619 --> 00:29:25.660
outreach. You only get, you know, 100 a day.

00:29:25.759 --> 00:29:28.380
So forget all those 4000 and getting appointments.

00:29:28.559 --> 00:29:29.960
I don't know if you've used it, but I've never

00:29:29.960 --> 00:29:32.140
seen it work. I will just show you how to do

00:29:32.140 --> 00:29:34.039
it yourself and just give yourself 20 minutes

00:29:34.039 --> 00:29:36.140
a day. and you could have that reach out done.

00:29:36.839 --> 00:29:40.279
Okay. And then your services coaching, speaking.

00:29:41.220 --> 00:29:43.900
So you're showcasing your speaking by being a

00:29:43.900 --> 00:29:46.279
guest on podcast. Kevin, do you have a podcast?

00:29:46.740 --> 00:29:51.289
I do not, no. Do you know that you can have a

00:29:51.289 --> 00:29:54.990
podcast you can interview auto body shops right

00:29:54.990 --> 00:29:58.750
and anything around and Create a great referral

00:29:58.750 --> 00:30:01.890
by offering them a chance to be on your podcast

00:30:01.890 --> 00:30:03.630
and then talk about it So if you're thinking

00:30:03.630 --> 00:30:06.049
about a podcast you you would do really well

00:30:06.049 --> 00:30:09.069
with it Don't think of it as a number one way

00:30:09.069 --> 00:30:12.450
to get referrals Yeah, no, that's a you're not

00:30:12.450 --> 00:30:15.710
the first person to tell me that so we I did

00:30:15.710 --> 00:30:20.500
my first I guess podcast podcast style content

00:30:20.500 --> 00:30:24.539
creation session today with a fellow business

00:30:24.539 --> 00:30:28.140
member of mine. So that was pretty fun. It was

00:30:28.140 --> 00:30:31.140
interesting asking questions and listening and

00:30:31.140 --> 00:30:33.799
doing all that. It was kind of like a semi coaching

00:30:33.799 --> 00:30:37.529
session. I love that. Oh yeah. I mean, like,

00:30:37.529 --> 00:30:39.890
let's be honest. You've taught me so much here.

00:30:40.269 --> 00:30:42.369
I mean, if you want to learn, teach, right? To

00:30:42.369 --> 00:30:44.069
me, if you want to learn, be a podcast host.

00:30:44.369 --> 00:30:46.710
I mean, you get three free therapy. It's amazing.

00:30:47.109 --> 00:30:49.630
All right. I love it. So you have, you have a

00:30:49.630 --> 00:30:53.390
give the gift of growth 40%. And then we've got

00:30:53.390 --> 00:30:56.329
right here. I'm just, I'm checking it all out.

00:30:56.569 --> 00:30:58.990
Yeah. And people can access all of the Maxwell

00:30:58.990 --> 00:31:03.460
books through here as well. I highly recommend

00:31:03.460 --> 00:31:06.980
them. The 21 Laws of Leadership. How to lead

00:31:06.980 --> 00:31:12.039
when your boss can't. High Road Leadership. Everybody

00:31:12.039 --> 00:31:17.180
communicates, but few connect. There's so many

00:31:17.180 --> 00:31:21.440
good books he's written. So many good books.

00:31:21.619 --> 00:31:23.519
I love that. Is there anything else you want

00:31:23.519 --> 00:31:26.299
to share that maybe I didn't ask you or Caroline

00:31:26.299 --> 00:31:29.099
and Jason? Do you have any questions? We'll go

00:31:29.099 --> 00:31:31.519
with Caroline if you have any questions and then

00:31:31.519 --> 00:31:34.160
Jason if you do just on Mike. If not, that's

00:31:34.160 --> 00:31:38.759
cool. Well, thank you. I'm sorry that I missed

00:31:38.759 --> 00:31:41.740
this from the beginning. I did follow you on

00:31:41.740 --> 00:31:48.000
LinkedIn, and I will look into possibly registering

00:31:48.000 --> 00:31:51.240
for your class as well. You had mentioned something

00:31:51.240 --> 00:31:56.000
interesting that you actually had at one point

00:31:56.000 --> 00:31:59.039
in your life gone down the wrong path. You were

00:31:59.039 --> 00:32:03.890
with the wrong people. A lot of times we just

00:32:03.890 --> 00:32:08.349
have to think enough of ourselves to let go of

00:32:08.349 --> 00:32:11.170
people, even if they're family members, if they're

00:32:11.170 --> 00:32:15.130
not taking you in the right direction. And so

00:32:15.130 --> 00:32:18.289
I do admire you for doing that. And some people

00:32:18.289 --> 00:32:23.529
may even not want to... associate with you when

00:32:23.529 --> 00:32:26.089
you do that, but you have to realize that you've

00:32:26.089 --> 00:32:29.349
made a decision that is something that is going

00:32:29.349 --> 00:32:32.289
to better you and your true friends will stay

00:32:32.289 --> 00:32:36.470
with you and they will celebrate you and what

00:32:36.470 --> 00:32:39.690
you do in your life. And so I was just curious

00:32:39.690 --> 00:32:43.630
when you did stop hanging around with the people

00:32:43.630 --> 00:32:46.690
and you turned your life around for the way that

00:32:46.690 --> 00:32:50.029
you wanted it to go in that direction. How hard

00:32:50.029 --> 00:32:54.089
was that to let go of people that maybe you had

00:32:54.089 --> 00:32:58.750
many years of association with, but yet you knew

00:32:58.750 --> 00:33:01.690
you had to just not hang around with those people

00:33:01.690 --> 00:33:05.730
anymore so that you can move forward? It was

00:33:05.730 --> 00:33:08.549
far easier than I thought it was going to be.

00:33:08.750 --> 00:33:16.069
The first couple months was tough. I'm a very

00:33:16.069 --> 00:33:19.839
social person. So not being in the social setting

00:33:19.839 --> 00:33:23.059
of the bar, I was a bartender, I had been, I

00:33:23.059 --> 00:33:27.619
had opened bars in downtown Dallas. And so not

00:33:27.619 --> 00:33:33.220
being around people was tough at first. But I

00:33:33.220 --> 00:33:37.200
shortly realized that these things didn't happen

00:33:37.200 --> 00:33:42.180
to me, they happened for me, so that I could

00:33:42.180 --> 00:33:46.140
see a different life. And when I started looking

00:33:46.140 --> 00:33:50.200
at myself through a different lens, I saw that

00:33:50.200 --> 00:33:54.000
I was the problem. It wasn't them. They were

00:33:54.000 --> 00:33:57.960
who they were. They enjoyed that life for themselves.

00:33:58.740 --> 00:34:02.799
But it wasn't who I was deep down. And I was

00:34:02.799 --> 00:34:07.759
living a lie. So I felt relieved when I was able

00:34:07.759 --> 00:34:11.860
to leave them behind. And it didn't start like

00:34:11.860 --> 00:34:15.019
that on day one. But after a couple months, I

00:34:15.019 --> 00:34:18.320
really did realize that that I was on a better

00:34:18.320 --> 00:34:23.119
a path to something better. After I quit drinking,

00:34:24.000 --> 00:34:28.320
I became the manager of the auto body shop I

00:34:28.320 --> 00:34:31.219
was working at. I was so fortunate that the owner

00:34:31.219 --> 00:34:35.019
kept me on through my 10 days in jail and my

00:34:35.019 --> 00:34:39.320
third DUI. And, you know, it picked me up for

00:34:39.320 --> 00:34:42.440
work and others helped me get rides down there.

00:34:42.860 --> 00:34:46.739
And so within six months, I was managing the

00:34:46.739 --> 00:34:51.780
place and I was able to help him grow the business

00:34:51.780 --> 00:34:56.139
to places he didn't think was possible. I was

00:34:56.139 --> 00:34:59.780
able to start a relationship with my wife. I

00:34:59.780 --> 00:35:05.079
was able to have my kids and without turning

00:35:05.079 --> 00:35:08.940
things around and deciding that I needed to surround

00:35:08.940 --> 00:35:12.019
myself with better people. who wanted better

00:35:12.019 --> 00:35:15.500
things for me and supported my personal growth,

00:35:16.039 --> 00:35:18.760
none of that would be possible. I'd be dead or

00:35:18.760 --> 00:35:25.000
I'd be in jail. Well, that's very commendable.

00:35:25.579 --> 00:35:29.000
And, you know, of course, Adrian, you know of

00:35:29.000 --> 00:35:32.199
Sean Maxwell and the other people that those

00:35:32.199 --> 00:35:36.019
of you who have podcasts follow. They say, and

00:35:36.019 --> 00:35:38.239
I don't know if it was drawn himself, perhaps

00:35:38.239 --> 00:35:40.460
you could answer that. But I've always heard

00:35:40.460 --> 00:35:44.400
that you are most like the five people that you

00:35:44.400 --> 00:35:47.719
associate with. Is that a John Maxwell saying

00:35:47.719 --> 00:35:52.039
perhaps? I believe John got that from Jim Rohn,

00:35:52.539 --> 00:35:56.159
actually. Jim Rohn is somebody who's been in

00:35:56.159 --> 00:35:59.760
the leadership world for a long time. He passed

00:35:59.760 --> 00:36:04.139
a little while back. But I believe that was Jim

00:36:04.139 --> 00:36:07.980
Rohn. But John does say it. Well, thank you.

00:36:08.440 --> 00:36:11.500
And congratulations on realizing a change was

00:36:11.500 --> 00:36:13.860
needed. And I'm really happy for you. And thank

00:36:13.860 --> 00:36:16.599
you for letting me ask the question. Of course.

00:36:17.719 --> 00:36:20.159
Caroline, that was a great question. I love it.

00:36:20.579 --> 00:36:23.599
Caroline, I've known Caroline for a year now.

00:36:23.900 --> 00:36:29.420
Amazing, bright, smart woman. A hero, a nurse,

00:36:29.860 --> 00:36:31.739
right? Caroline, you're a nurse. Congratulations.

00:36:32.230 --> 00:36:36.690
Yes, I am. I don't work outside the home anymore.

00:36:37.090 --> 00:36:40.010
I've been retired for several years and actually

00:36:40.010 --> 00:36:44.730
Adrian and I had met on social audio. And you

00:36:44.730 --> 00:36:47.369
know when this app opens chatter and we hope

00:36:47.369 --> 00:36:50.210
that you'll stay here. You join chatter. It's

00:36:50.210 --> 00:36:54.320
going to go really big places. I decided I like

00:36:54.320 --> 00:36:56.900
to interview people as well. And so I started

00:36:56.900 --> 00:37:00.400
a show and, you know, I just interview entrepreneurs

00:37:00.400 --> 00:37:03.780
and, you know, celebrities, musicians, people

00:37:03.780 --> 00:37:07.360
promoting products, books or whatever, and found

00:37:07.360 --> 00:37:10.659
that I loved it. And, you know, you all had mentioned

00:37:10.659 --> 00:37:16.239
silence is not your friend podcast. And I found

00:37:16.239 --> 00:37:19.329
that actually I was, you know, I did. I'm not

00:37:19.329 --> 00:37:21.849
going to say I did well, but I felt comfortable

00:37:21.849 --> 00:37:24.010
with all the interviews that I had done because

00:37:24.010 --> 00:37:28.690
I do have that gift of gab. Sometimes you have

00:37:28.690 --> 00:37:31.829
to have that when you have someone who if they

00:37:31.829 --> 00:37:34.170
if you ask them a question They don't elaborate

00:37:34.170 --> 00:37:37.610
much right, but I found that I really enjoyed

00:37:37.610 --> 00:37:39.949
it I'm just taking a break from it right now

00:37:39.949 --> 00:37:42.670
fall and summer or excuse me fall and winter

00:37:42.670 --> 00:37:46.329
are my favorite holidays and Adrian and I have

00:37:46.329 --> 00:37:49.070
become closer and here on this app and we're

00:37:49.070 --> 00:37:51.929
glad that you're here a part of it as well and

00:37:51.929 --> 00:37:54.570
Congratulations, I'm on the copy of your book

00:37:54.570 --> 00:37:57.590
today Adrian. I saw you post. Oh, thank you.

00:37:57.590 --> 00:38:00.320
You're welcome. Caroline, you actually... you

00:38:00.320 --> 00:38:03.239
know, besides saving lives, you know, because

00:38:03.239 --> 00:38:05.340
there's, there's nothing to me more. I was brought

00:38:05.340 --> 00:38:08.539
up to really recognize that nurses are special

00:38:08.539 --> 00:38:11.539
people and heroes in our life. And we, but you

00:38:11.539 --> 00:38:14.219
also have a lot you, you yourself could be a

00:38:14.219 --> 00:38:16.380
leader that you already are a leader, Caroline.

00:38:16.559 --> 00:38:18.280
That's not, that's not what I meant, but you,

00:38:18.420 --> 00:38:20.219
you could really be out there motivating. Like,

00:38:20.219 --> 00:38:23.820
I see that with you because you are, um, you

00:38:23.820 --> 00:38:26.199
all, you just are so amazing as a human being.

00:38:26.239 --> 00:38:28.440
I love you. So I'm so glad that was a great question,

00:38:28.760 --> 00:38:30.460
Rebecca. Thanks. are being here. River, thanks

00:38:30.460 --> 00:38:32.820
for being here. Jason, did you want to ask Kevin

00:38:32.820 --> 00:38:38.980
a question? Oh, you know, actually, I just wanted

00:38:38.980 --> 00:38:41.599
to say, you know, congratulations on everything.

00:38:41.599 --> 00:38:44.960
And I really appreciated your time today. And

00:38:44.960 --> 00:38:47.920
thanks. It was great listening. I appreciate

00:38:47.920 --> 00:38:49.579
it. And good luck with everything in the future

00:38:49.579 --> 00:38:53.099
with anything you conquer again. Thank you. I

00:38:53.099 --> 00:38:56.650
appreciate being here. It's amazing. It's amazing.

00:38:56.789 --> 00:39:00.550
You know, it really is coaching can change your

00:39:00.550 --> 00:39:03.150
life. I love that. I love that you said you have

00:39:03.150 --> 00:39:04.829
a mindset coach. I love what you're doing. You're

00:39:04.829 --> 00:39:08.230
very likable. I think that that's one thing that's

00:39:08.230 --> 00:39:09.969
important. That's why with Caroline too, very

00:39:09.969 --> 00:39:14.190
likable person. So it's easy to open up when

00:39:14.190 --> 00:39:18.170
you just are refreshingly likable. I can't even

00:39:18.170 --> 00:39:20.449
think of another word. Is there anything Kevin

00:39:20.449 --> 00:39:22.409
that I should have asked you that I did not ask

00:39:22.409 --> 00:39:30.670
you? No. No. I think this went wonderfully. I

00:39:30.670 --> 00:39:33.030
really appreciate it. Thank you, everyone. River,

00:39:33.090 --> 00:39:34.829
thank you for being here. Rebecca, did you want

00:39:34.829 --> 00:39:51.630
a mic and say anything, honey? Take your time,

00:39:51.730 --> 00:39:53.289
Rebecca, if you want to say something. Just give

00:39:53.289 --> 00:39:58.329
me an emoji. Yes, thank you. You're welcome.

00:39:58.409 --> 00:40:00.230
Thank you. I love that you're here. You're so

00:40:00.230 --> 00:40:02.949
supportive and you're teaching amazing things,

00:40:03.150 --> 00:40:05.349
Rebecca. So Kevin, you and I will connect on

00:40:05.349 --> 00:40:08.429
LinkedIn. And then I share often Rebecca's work

00:40:08.429 --> 00:40:11.989
because she does a lot in the accessibility panel,

00:40:11.989 --> 00:40:14.329
which is so important. So, and Caroline was,

00:40:14.570 --> 00:40:17.489
I did an event, Swat in Order, but I've had,

00:40:17.730 --> 00:40:23.909
I published 52 speakers in the last, well, since

00:40:23.909 --> 00:40:26.309
really honestly September. So it's pretty amazing.

00:40:27.030 --> 00:40:29.630
And I turned the podcast into books, so we love

00:40:29.630 --> 00:40:32.409
that. Actually, I have a pod match book coming

00:40:32.409 --> 00:40:36.250
up with Alex, the owner, did the forward to it.

00:40:36.269 --> 00:40:38.570
So I'm very excited about that. So thank you

00:40:38.570 --> 00:40:42.190
so much. Thank you, everyone. Yeah, it is. So

00:40:42.190 --> 00:40:46.110
anything else? If your guests would like to find

00:40:46.110 --> 00:40:51.409
me on LinkedIn or on Instagram, they can do so.

00:40:51.570 --> 00:40:56.480
It's Kevin Deanna. D apostrophe A, N, N, A on

00:40:56.480 --> 00:41:00.039
LinkedIn, and The Kevin Deanna on Instagram.

00:41:00.519 --> 00:41:03.199
They just messaged me leadership. I'll send them

00:41:03.199 --> 00:41:05.519
a free training for them and their team to help

00:41:05.519 --> 00:41:08.840
get things going. And then again, I host a free

00:41:08.840 --> 00:41:12.880
mastermind group that runs on Monday night, 7

00:41:12.880 --> 00:41:17.599
PM, starting the next one December 1st. Oh, I

00:41:17.599 --> 00:41:19.159
hope that's not a Tuesday night or a Thursday

00:41:19.159 --> 00:41:21.719
night. It's a Monday night, 7 PM Eastern time.

00:41:21.920 --> 00:41:25.769
Oh, yay! You know why because Kevin I'll just

00:41:25.769 --> 00:41:28.389
have to get on camera just to show you there's

00:41:28.389 --> 00:41:33.030
a reason why and It is because you may not think

00:41:33.030 --> 00:41:36.449
this old face is like just you know, so nice

00:41:36.449 --> 00:41:46.550
all the time, but I Are you there Kevin I am

00:41:46.550 --> 00:41:52.079
Tuesdays and Thursdays, okay Mastermind on Monday

00:41:52.079 --> 00:41:54.880
doing executive and then talking about the glory,

00:41:55.099 --> 00:41:58.320
the goriest, and some of them are glorious guys

00:41:58.320 --> 00:42:00.619
in the world. All right, we're gonna end it here

00:42:00.619 --> 00:42:02.980
before I speak too much. Kevin, you are an awesome

00:42:02.980 --> 00:42:04.980
guest. I'm gonna end this stream. Thank you so

00:42:04.980 --> 00:42:07.099
much for being here. Thank you everyone for being,

00:42:07.300 --> 00:42:10.019
and thank you Rebecca for being in the room on

00:42:10.019 --> 00:42:10.719
Chatter Social.