April 9, 2024

Mastering Customer Service In The Digital Age – TMBW 252

Mastering Customer Service In The Digital Age – TMBW 252

Small businesses have no choice but to try and leverage technology to improve customer satisfaction. However, in this age where it is hard to get someone on the phone, you have the advantage of providing a personal touch, making your customers feel...

Small businesses have no choice but to try and leverage technology to improve customer satisfaction. However, in this age where it is hard to get someone on the phone, you have the advantage of providing a personal touch, making your customers feel valued and your business feel more human.