Episodes

Dr Magda Osman on Unconscious Bias - what is it & can we train people to not display it?

Jan. 15, 2021

What is Unconscious Bias? It's a term we've been hearing a lot recently and you might even have been sent on training to help you understand and manage it. That's what I began exploring with Dr Magda Osman at the end of Epi…

Andra Popa on how Art & Design can inspire Compliance

Jan. 8, 2021

What can Compliance learn from Art & Design? They're not normally things we associate together. But my guest on this episode, Andra Popa has a background in art. She then became a Lawyer and finally a Compliance Officer. …

Gerald Ashley & Rory Sutherland on Prosilience

Dec. 28, 2020

What is Prosilience, and how can organisations ensure their people provide it? That’s where the discussion between my guests on this episode, Gerald Ashley and Rory Sutherland, begins. Where it goes from there, is a joyou…

Rory Sutherland & Gerald Ashley on Networks

Dec. 26, 2020

How do networks influence our decision-making? As the Human Risk podcast approached its 100th episode, I thought I’d invite back two guests whose previous appearances have been amongst the most downloaded. And I’m glad I di…

Mark Heywood on Human Risk In The Creative Industries

Dec. 22, 2020

On the face of it, the creative industry ought to be very good at adapting it's thinking. After all, people who can think creatively, ought to be able to adapt the way they do things. But, as we've seen during the pandemic…

Jim Oates on how a No Surprises approach can help manage risk

Dec. 21, 2020

When things go wrong in companies, it's usually accompanied by a sense of surprise on the part of senior management. Given we know that employing people will result in some form of Human Risk, wouldn't it be better if we co…

Trisha Ferguson on the psychology & design of Airline Safety Cards

Dec. 17, 2020

How can we prevent poor decision-making at a time of stress, when human action can make a real difference? That's what my guest on this episode, Trisha Ferguson, helps to deliver. She's the CEO of Interaction Research Compa…

Sarah Bowen & Merle Van Den Akker on Studying Behavioural Science

Dec. 14, 2020

What can learn from the study of Behavioural Science? Like many people in the field, I fell into BeSci long after finishing my academic studies. Back then, it wasn't an option that one could study in any case. But now you …

Dr Colin Lawrence on Risk & Uncertainty

Dec. 11, 2020

What's the difference between Risk and Uncertainty? That's what my guest on this episode, Dr Colin Lawrence, helps me to explore. He's spent his entire career looking at risk and has been a Chief Risk Officer, Regulator, R…

Professor David Hess on Bad Compliance

Dec. 7, 2020

What happens when employees have little or no respect for their organization's Compliance Program? It's obviously bad, but how bad? That's what my guest on this episode Professor David Hess has researched. And the answer is …

Dr Magda Osman on Behavioural Interventions that Fail

Dec. 4, 2020

What can we learn from Behavioural Interventions that fail? That's what my guest on this episode, Dr Magda Osman set out to discover in some recent research. We often hear about 'nudges' that work well to change behaviour, …

Rabbi Yonason Goldson on a Rabbi's View of Ethics

Dec. 1, 2020

What can we learn from religion about ethics? After all, religions have had rules about what people should and shouldn't be doing since well before the advent of Compliance & Ethics functions. And they're also familiar wit…

Tom Burgis on Kleptopia - how dirty money is conquering the world

Nov. 27, 2020

What are kleptocracies and how do they operate? How is dirty money laundered and why is it increasingly a global problem? These are the questions, my guest on this episode, Tom Burgis, sets out to answer in his book Klepto…

Dr Benny Cheung on Nudging Honesty

Nov. 23, 2020

How can we get people to be more honest? That's what my guest on this episode, Dr Benny Cheung, set out to discover. He was commissioned to do so research for the UK's Insurance Fraud Bureau and ran some experiments to see i…

Paul Donovan on Prejudice & why it is so pernicious

Nov. 20, 2020

What is prejudice, why does it exist and why is it such a bad thing? That's what Economist Paul Donovan seeks to answer in his new book Profit & Prejudice. He explores it from an economic perspective, but prejudice is just…

Stefan Gaillard on the importance of Trial & Error

Nov. 18, 2020

Why is it so hard for us to admit mistakes? That's what my guest Stefan Gaillard & I explore in this episode. Stefan is the Editor of The Journal of Trial & Error, a project that seeks to promote the discussion of mistakes.…

Stuart Tootal & Greg Davies on the lessons for business from military decision-making

Nov. 14, 2020

What can the military teach business? Much as companies often talk about 'wars' (most obviously when it comes to talent) and 'battles' (usually for market share), it's not obvious that the two have much in common. Yet, from…

John Sutherland on mitigating Board Level Human Risk

Nov. 7, 2020

If you were looking for a sector that had lots of examples of Human Risk, then you'd probably pick banking? And if you were trying to understand why some of the senior people within banking hadn't been prevented from taking…

Luca Dellanna on Ergodicity: why the way we often view the world, can lead to bad decisions

Oct. 30, 2020

What is ergodicity? If it's a new term to you, then listen to my guest Luca Dellanna explain why ergodic thinking is often at the heart of much of our flawed decision-making. This is Luca's second appearance on the show; in…

Leanne Spencer on Wellbeing: why it matters & how we can improve it.

Oct. 27, 2020

We often think of our body and our mind as being somehow distinct, yet there is a strong linkage between mental health and physical wellbeing. That's what I explore with my guest Leanne Spencer on this episode. Leanne is t…

Multi-million selling Singer Songwriter Dr Glenn Medeiros on Human Risk in the Music Industry

Oct. 22, 2020

On this episode, I'm exploring an industry whose product we all sample daily, but probably don't fully understand: music. In the late 1980s and early 1990s, my guest, Dr Glenn Medeiros, was a global pop star with several hi…

Professor Don Moore on Confidence and how it impacts our decision-making

Oct. 15, 2020

We all understand the idea of Confidence and that having it can help us succeed. Equally, not having it can also paralyse us into inaction. So what is the optimal level of confidence? That's what my guest on this episode,…

Dr Thomas Roulet on Negative Social Evaluations: the science behind the ways we judge each other

Oct. 8, 2020

We all instinctively know the impact negative reviews have on individuals and organizations; whether TripAdvisor ratings or publicly administered regulatory sanctions. It's not good. Yet there are many people and organisati…

Christian Hunt on Human Risk: what is it & how can we mitigate it?

Oct. 2, 2020

What is Human Risk? What does 'Bringing Behavioural Science to Ethics & Compliance' mean in practice? On this episode, I'm cross-casting an episode of the Ethical Experts podcast that explores Human Risk. The Ethics Exper…