April 15, 2022
What distinguishes a good leader from a bad one? My guest on this episode, Wendy Lambourne is a proponent of Legitimate Leadership — the idea that to have real power, leaders need to have legitimacy. Not by dint of being…
April 8, 2022
When we need to solve problems, we often think we need to develop new ideas. But what if that were wrong? On this episode, I’m joined by Behavioural Science practitioner Sam Tatam whose new book Evolutionary Ideas shows …
April 2, 2022
How do we measure the effectiveness of Compliance programs? It sounds like a simple question, but it is actually hard to answer. And it's not just a challenge facing Compliance Officers. If you work in Ethics, Risk or e…
March 26, 2022
Ever had a terrible customer experience? Of course, you have. They’re very common. But why? My guest Michael Bartlett has just written a book on the dark side of customer experience - in other words, the processes that comp…
March 19, 2022
Why might an innocuous-sounding word we all use, result in a social injustice? The answer is: when that word is ‘accident’. It’s something we hear all the time. “Sorry, it was just an accident” or “there’s been a traffic ac…
March 12, 2022
Why might insubordination be a good thing? Normally when we use that word, it’s seen as a negative. But there’s an alternative interpretation, where insubordination is seen as a positive, constructive challenge to tradition…
March 10, 2022
What should you listen to when you’ve heard the entire Human Risk podcast back catalogue? I'm glad you asked. Because one of the aims of the show is to explore ideas, stories and people that can help to inspire us to think …
March 3, 2022
Why should businesses get involved in politics? Traditionally companies have tried to avoid getting involved in political issues, because remaining apolitical, means you avoid offending anyone. But in the 21st century, the…
Feb. 26, 2022
What drives people to follow careers that involve dangerous activities like skydiving & stunts? My guest is Nicole Smith-Ludvik, a professional skydiver and stuntwoman. Last year, Nicole starred in two incredible advertisem…
Feb. 22, 2022
Why would a bicycle delivery company ban its riders from wearing helmets? Depending on where you're reading this, you'll either think it's normal — hello, for example, to my Netherland's based listeners 🇳🇱 — or irresponsibl…
Feb. 18, 2022
Why is something that happened in Iceland in 2008 still of relevance today? The answer is revealed by my guest Jared Bibler. He's the author of a book called 'Iceland's Secret: The Untold Story of the World's Biggest Con'. …
Feb. 11, 2022
How can comic books reduce human risk? We've all seen airline safety cards that use imagery to communicate complex messages in a simple to understand way. So why couldn't we use that same logic for legal contracts? That's …
Feb. 6, 2022
How can we become more influential? That’s a question that fascinates my guest on this episode, Dr Zoe Chance. She teaches a course on it at Yale and has just published a new book called Influence Is Your Superpower: The …
Jan. 27, 2022
This episode is the second part of my discussion with Gill Kernick about the Grenfell Tower Disaster and the broader lessons we can draw from it. In the previous episode, Gill and I talked about Grenfell. I recommend li…
Jan. 21, 2022
What can we learn from the UK's largest residential fire since World War Two, in which 72 people died? The Grenfell Tower disaster happened in the Royal Borough of Kensington & Chelsea, one of London's wealthiest areas. As a…
Jan. 15, 2022
How did the Post Office deliver one of the biggest miscarriages of justice in British history? My guest Nick Wallis, is a journalist and radio presenter who has written a book called The Great Post Office Scandal which ex…
Jan. 7, 2022
What does Sustainability have to do with Compliance? On this episode, I’m speaking to a Compliance innovator that has combined both. Dr Sarah Tischler is Head of Compliance for NKG, the world’s largest coffee trading comp…
Jan. 2, 2022
What is kindness and why does it matter? One of my New Year's resolutions for 2022 is to be kinder to others. So, in this episode, I'm learning more about what being kind means — spoiler alert, it doesn't mean always being…
Dec. 28, 2021
Why do we live in such a polarised world and what can we do to minimise the dynamic? On this episode, I’m joined by Alex Chesterfield and Ali Goldsworthy, two of the co-authors of a book called Poles Apart - Why People T…
Dec. 19, 2021
What do fools have to do with managing human risk? On the face of it, they’re likely to be a driver, rather than a solution. But when we use the term to describe in the context of court jesters, then the answer might be ve…
Dec. 15, 2021
This episode is the second part of my discussion with comedian & impressionist Josh Berry. If you haven't yet listened to the first part, I recommend you do that, before listening to this. You'll find Part One here:...
Dec. 10, 2021
What can comedy teach us about human decision-making? That’s something that my guest on this episode Josh Berry, knows all about. He’s a comedian, impressionist and satirist — though as you’ll hear on the episode, he’s n…
Dec. 4, 2021
How can we prevent people from falling over and injuring themselves? What sounds like a simple challenge, is actually a major issue. In a normal year, over 300,000 people in the UK alone have to go going to hospital after sl…
Nov. 27, 2021
How can we manage risk and keep people safe in fragile environments? My guest Colin Pereira is Director at HP Risk Management, a consultancy that assists media organisations operating in challenging environments. Since th…