Is Google About To Own The Future Of Commerce? | Fast Five Shorts
This Omni Talk Retail Fast Five segment explores Google's new Universal Cart, which allows shoppers to add products from Search, Gemini, YouTube, and Gmail into a single AI-powered shopping experience.
Chris Walton and Shelley Huff discuss why Google has pursued this vision for years, how AI-powered shopping could reshape customer behavior, and whether Google's latest move represents the biggest challenge Amazon has faced in e-commerce.
The conversation also examines the risks for retailers if Google begins controlling product discovery, comparison shopping, checkout, and customer decision-making.
⏩ Tune in for the full episode here: https://youtu.be/3lV5GVTa-TQ
#Google #AIShopping #UniversalCart #Ecommerce #RetailTechnology #RetailNews #Amazon #Gemini #DigitalCommerce #OmniTalk
00:00 - Untitled
00:00 - Introduction of Universal Cart: A New Era in Online Shopping
01:22 - Google's Strategy in E-commerce
02:19 - The Impact of Google's Strategy on Retailers
03:10 - Exploring Google's Market Strategies
04:53 - The Impact of Budget Constraints on Universal Cart Adoption
05:10 - Exploring Use Cases in Grocery Shopping
Google launched its Universal cart at Google IO 2026, a cross retailer AI powered shopping hub that lets consumers add items from search, Gemini, YouTube and Gmail into a single persistent cart and check out with Google One Pay or with one Google Pay transaction across multiple retailers simultaneously, according to retail dive.
Speaker AShoppers can add products to the Universal Cart while browsing search or chatting with Gemini and the cart will search for discounts, aggregate price history and notify shoppers when out of stock items become available again.
Speaker ACompatible retailers already on board include Walmart, Shopify, Wayfair, Nike and Target.
Speaker AThat's a pretty good list with checkout powered by Google Pay or the option to transfer items to a merchant's own site.
Speaker AUniversal Cart is rolling out across search and the Gemini app in the US this summer with YouTube and Gmail to follow.
Speaker AThe feature is built on Google's Universal Commerce Protocol or its UCP and an open standard co developed with retail partners.
Speaker AGoogle also teased updates to its Agent Payments protocol, which lets AI agents make secure purchases on a shopper's behalf with user defined guardrails.
Speaker AShelley, coming in hot on this one.
Speaker ABuy or sell the idea that Google's Universal Cart is a more significant long term threat to Amazon's E commerce dominance than anything Apple, TikTok or Walmart has ever thrown at Amazon to date.
Speaker BWell, Chris, I think this is potentially one of the most important commerce announcements of the year.
Speaker BAnd this has been a strategy of Google's for a really long time.
Speaker BThey've wanted to own the shopping operating system.
Speaker BThere's this famous meeting that Doug McMillan had with Larry and Sergey where they're like, no, we'll just have people buy it through us and you can fulfill.
Speaker BRight?
Speaker BAnd so, so this has been a strategy for a long time.
Speaker BThis is probably one of the better ways that they've tried to execute this.
Speaker BAnd you know, we have known as we've looked at retail for a long time that this is where it's moving.
Speaker BIt's not going to be website versus website anymore.
Speaker BIt's going to be ecosystem versus ecosystem.
Speaker BSo where retailers own the transaction today, Google's trying to own the decision and there's a lot of money if they can do that.
Speaker BThere's really high margins, a lot of revenue if they can do that.
Speaker BSo on this one I think retailers really need to be careful.
Speaker BIf Google owns discovery comparison cart payment agents, then retailers risk becoming suppliers to Google.
Speaker ASo Shelley, I'm curious, like I don't remember, I don't need the exact date, but like roughly when was that conversation between Doug McMillan and Sergey and Larry of Google.
Speaker BI think it was probably 2015.
Speaker AYeah, it was a while ago.
Speaker BRight, A while ago.
Speaker BAnd Google's, Google's been thinking about this for a long time.
Speaker BAnd so given where technology is, it's probably the best time for them to lean in and attempt to really capture this top of funnel fully.
Speaker AYeah.
Speaker ASo the reason I asked that question is because, you know, I think it's important to highlight that Google's been trying to do this for a while.
Speaker AThey've just never been able to do it.
Speaker AAnd now to your point, they're trying to take the technology angle to make it happen.
Speaker ABut again, back to the question, Shelly.
Speaker ADo you think, relative to Amazon, that consumers are actually going to gravitate towards doing it the way this is being purportedly described?
Speaker AWhat's your take there?
Speaker BI think it could be interesting if Google is able to offer, for instance, the best place to buy something based on the price that it is.
Speaker BLike you said earlier, it's, it's looking at the price history of things.
Speaker BI also think it could be interesting if it pairs like depending on what credit card you usually use, what's the best place to buy something when and with your credit card discount.
Speaker BSo if it can optimize all of these things for consumers, I think it could be very interesting.
Speaker BBut is that easily duplicatable in other places that are ecosystem driven, like a Walmart, like an Amazon?
Speaker BThose are the biggest questions.
Speaker BAnd ultimately Google doesn't control delivery, they don't control the fulfillment piece.
Speaker BAnd so, you know, we are seeing consumer confidence really build when they can be trusted for delivery and quality and all those things.
Speaker BAnd Google doesn't own any part of that process.
Speaker BSo there's a high likelihood that things could be inconsistent.
Speaker BSo I think that there are some risks here there.
Speaker BBut, and again, this is the very beginning and I'm sure they're thinking through all of these things, right?
Speaker A100%.
Speaker AYeah, 100.
Speaker AAnd I'm glad I asked you that because.
Speaker AYeah.
Speaker AAnd we talked about the payment side last week with Laura Kennedy when she was on the show with Klarna, you know, starting to integrate with, with these LLM tools too.
Speaker ABut you know, I think, you know, my takeaway is like, I think, I think this is, this is def.
Speaker AIt's definitely a threat to Amazon, to your point.
Speaker ALike, it's definitely a threat.
Speaker AIt's something you have to take seriously.
Speaker AIt's a pretty seismic announcement.
Speaker ABut how many use cases are there in which I want to transact one time at multiple retailers.
Speaker AI don't know, but probably not that many but.
Speaker AAnd I think there's always a but.
Speaker AWhich is, Shelly, what I think you're getting at too.
Speaker AYou have to look at the time that we're in and there's the confluence of streams that happen, which make things happen in ways that none of us ever expect.
Speaker AAnd the one thing that I'm thinking about right now too, particularly with this announcement, is people are really budget constrained in a way they've never been before.
Speaker AAnd so the pricing monitoring could become a really big factor for the adoption of a universal cart idea like this.
Speaker AAnd so I think there are real use cases that emerge.
Speaker AI've talked about the grocery use case before because you could save considerable money on your weekly shop by cherry picking the best priced items across multiple grocers.
Speaker AAnd if Google's going to allow that and publicize it, I think there's a real there there.
Speaker AAnd I think you could say the same things about home furnishings, you know, or maybe even getting ready for a night out if it marks markets to that specific use case.
Speaker AI think the universal cart has definitely, definitely some legs to it.
Speaker ASo the answer I think could be yes, especially with just how budget constrained we are as Americans.
Speaker ABut last words, Shelly, what do you think?
Speaker BI completely agree.
Speaker BThere are a lot of possibilities here and I think we'll learn the use cases over time.