Can Anyone Actually Build the "Spotify of Shopping"? | Fast Five Shorts
This Omni Talk Retail Fast Five segment explores The Mall, a startup attempting to create a universal shopping feed across thousands of brands.
Chris Walton and Chap Achen debate whether consumers actually want a new discovery platform, what makes shopping different from streaming, and why the biggest players may already be solving this problem.
The conversation also examines what this idea reveals about the future of retail discovery—and why becoming the "Spotify of shopping" may be easier said than done.
⏩ Tune in for the full episode here: https://youtu.be/BYxUBG-sSTQ
#TheMall #RetailTechnology #Ecommerce #ShoppingApps #ProductDiscovery #RetailInnovation #RetailNews #ConsumerTrends #AI #OmniTalk
A new startup called the Mall has launched an app that aims to be a universal shopping feed, a kind of Spotify for online retail, if you will, letting users follow their favorite brands, track sales and product drops, and discover new products across more than 10,000 retailers all in one place.
Speaker AAccording to TechCrunch, the mall was founded in October 25 by co founder and CEO Shreya Halder, a Stanford computer science grad.
Speaker ASo you know, it just must be awesome.
Speaker AChap and co founder and CEO Ellie Konskar, who previously worked at Tom Ford and Carla Otto.
Speaker AThe two connected through a female founder circle in Los Angeles rather than using brand APIs or affiliate partnerships.
Speaker AThe Mall scrapes retail websites frequently enough to track sales restocks, drops and promotions, and alerts users via push notifications when users are ready to buy.
Speaker AA browser opens inside the app and takes them directly to the brand's site to check out.
Speaker AThe app is currently live only in beta and and is invite only, and it's currently being tested with 4,500 early users, but it's expected to be broadly available by the end of the summer.
Speaker AChap the Mall is pitching itself as a solution to the fragmented, multi tab online shopping experience.
Speaker ADoes this startup have legs to reshape how people discover and shop online?
Speaker AOr is it too easy for Amazon, Google or even TikTok to replicate and ultimately destroy it in one fell swoop?
Speaker BSo Chris, I had not heard of this prior to this podcast.
Speaker BI went checked it out.
Speaker BI guess I'm on the wait list now.
Speaker BI found it odd that I have to, you know, get on a wait list to experience this product, but I'm on the list.
Speaker BI guess I am not optimistic on this one.
Speaker BOn its surface now they call it the Spotify for Shopping.
Speaker BI don't love that analogy because we're talking content versus products.
Speaker BVery different, right?
Speaker BAnd I'm not going to go I'm not creating a playlist of pants anytime soon.
Speaker BSo it's broader than the Google Universal cart thing though, because it does allow you to build a mall of brands versus specific products.
Speaker BSo that's interesting.
Speaker BBut then it also does some of the same things that Universal Google's cart does, which is like watch for price drop, price drops and in stock alerts.
Speaker BSo I'm I'll be honest, I'm probably not the target demographic of this product, so it's tough for me to say it's a good bet.
Speaker BBut right now I fall on the skeptical side of this thing and the Monet, the monetization side of this looks to be a B2B model where they're selling data to retailers.
Speaker BSo we need lots of scale on the consumer side for that monetization to work.
Speaker BAnd right now, I don't see the compelling consumer angle that drives that kind of scale.
Speaker AYeah, right.
Speaker AYeah.
Speaker AI think I agree.
Speaker AI think I agree with you.
Speaker AThe one point I don't agree with you necessarily is what you said at the beginning.
Speaker ALike, I think, I think there is some aspect of the future of retail online merchandising being driven by content.
Speaker ASo I think there is some analogies with the Spotify, but that's also why I want to hold Ella's commentary on the last headline until we get to this headline, because I think there's, there's some overlaps here in terms of how this all could play out.
Speaker ABut I think fundamentally, I do agree with you.
Speaker AIf I had a nickel for every time I covered a story like this on the podcast in the Omnitoc Fast Five history, I'd probably have, you know, truthfully, 20 cents because I feel like it happens every year to two years.
Speaker ABut it's still pretty regularly, when you think about it, when this type of thing is breaking and getting the coverage it is.
Speaker AThe last one I remember of any substance was Veri Shop, but I haven't heard word one about Verishop, you know, since it came on the scene with similar fanfare.
Speaker ASo, so I'm, I'm, I'm actually going to be pretty, you know, pretty blunt.
Speaker AI give this zero chance.
Speaker ABut, but I do think it's the reason that I want to include it this week because even though I'm not long on it, I think it is important to highlight because it, the story itself highlights where things are going and the problems that the bigger platforms are going to set out to try and solve.
Speaker AWhich, you know, it's like Amazon, if you go back to the last headline, is kind of trying to solve this in some ways, or you could see how they will pivot in a similar direction over time.
Speaker AAnd the other thing too is I feel like, I hate to say it, but I feel like a smart person, probably smarter than me, could probably program Cloud to do this for themselves just as a personal feature for them and, you know, you know, day in and day out, if they're really inclined to want to shop this way.
Speaker BRight.
Speaker ABut, but, but I don't know.
Speaker AProducer Ella, what do you, what do you think here?
Speaker AYou know, like, what's your, what's your take on, on shopping apparel on Amazon and also on the mall.
Speaker CYeah, the mall headline is really interesting to me.
Speaker CI think it might honestly come down to the marketing of this because if.
Speaker CIf they can get me to the platform, maybe, maybe.
Speaker CMaybe it's a go.
Speaker CHowever, I. I'm interested to know what, what the difference is.
Speaker CChap.
Speaker CKind of to your point.
Speaker CIt just feels kind of like I'm already doing this, you know, on Google or Amazon itself.
Speaker BYeah, there's some pretty big discovery systems that we're all familiar with right now.
Speaker BSo how is this one going to create really differentiated consumer value?
Speaker BThat's.
Speaker BThat's what's not clear yet.
Speaker BBut you know, it.
Speaker BI'm on the waitlist, so it's hard for me to know what's out there, but once I click into it, I'd love to see what they're up to.
Speaker AYeah, good to good.
Speaker AGood to Whoever's running their PR for getting them in TechCrunch too.
Speaker AYou gotta wonder if there's some connections there at the TechCrunch media staff.
Speaker ABut Ella, I'm curious too.
Speaker AWhat about, what about Amazon?
Speaker ALike, do you, do you shop for apparel now on Amazon?
Speaker CI do.
Speaker CI actually have this as.
Speaker CAs my, my favorite headline of the week, so I might as well just jump in.
Speaker ALet's just do it.
Speaker ALet's just do it now.
Speaker AYeah, let's do it now.
Speaker CI feel like kind of a broken record because every time it's the favorite headline, it's talking about this type of search.
Speaker CRight.
Speaker CLike I'm searching for a coastal grandma rain jacket, but cooler.
Speaker CLike the most specific thing ever.
Speaker AAre you really.
Speaker AAre you really doing that 100?
Speaker CA coastal grandma rain jacket.
Speaker ACoastal.
Speaker AI wanted to make sure I heard that right.
Speaker AYeah, I was glad you repeated it because I didn't want to accidentally say it wrong.
Speaker CRight.
Speaker CBut it's using that third party of getting to someone's Amazon storefront who maybe already shopped.
Speaker CSort of like a merchant that I can, you know, shop what that person likes that's maybe labeled as Cool girl grandma jackets.
Speaker CRight, Right.
Speaker CSo I think if they can figure out this search function, it might.
Speaker CIt might become the creator I'm looking for just within their own site.
Speaker CSo I think they're onto something.
Speaker CAnd this honestly reminds me too.
Speaker CI'm going to plug one of my good friends here, but Mary Corland Downs, she just hosted the Fashionology Summit in New York.
Speaker CAnd this was.
Speaker CThe whole entire thing was about modern commerce and agentic search and how search is just changing and the consumer intent is changing.
Speaker CSo she got a ton of people together to talk about this, but definitely look into all things fashion tech, if you're interested.
Speaker AOkay.
Speaker AWow.
Speaker AAll right.
Speaker AYeah.
Speaker AWell, that's.
Speaker AI did not expect you to tell me that.
Speaker AI really didn't.
Speaker AI didn't expect.
Speaker ABut.
Speaker ASo that's.
Speaker AThat's really good news for Amazon.
Speaker AYou know, if.
Speaker AIf someone like yourself, who's big into fashion, as followers of this show, will know, is already going there to.
Speaker ATo do their searches.
Speaker AYou know, particularly, as, you know, we think about the evolution of content, too, and how that plays into it, and I know that that's a key way that you think about things and search things, too, so.