Amazon’s Grocery Pop-Ups Keep Coming, But Should They? | Fast Five Shorts
Amazon is bringing back its digital grocery pop-up for Labor Day, but the bigger question is what these short-term grocery pushes actually accomplish for the retailer.
Chris Walton and Shelley Huff discuss whether Amazon’s grocery pop-ups are a smart way to build share and stay top of mind, or just another temporary promotion in an increasingly crowded grocery market.
The big question: Is Amazon building a grocery business, or just building grocery moments?
▶️ Watch the full Fast Five episode here:https://youtu.be/x4hGqvRTilY
00:00 - Untitled
00:25 - Deal Categories: Cookout Essentials, Summer Produce, and Grilling Proteins
01:08 - Amazon's Defensive Play: Occasion-Based Sales to Protect Grocery Share
02:29 - Defensive vs. Offensive Strategies: Can One Be Both?
03:26 - Amazon's Long Game in Grocery
04:23 - Delivery and Freshness: Amazon's Grocery Challenge
Amazon is running a limited time digital storefront to help customers stock up for Labor Day, the latest in a growing string of its smaller occasion based online sales events.
Speaker AAccording to Chainstoreage, Amazon ran a limited time online storefront offering discounts on select food items via a dedicated Labor Day grocery store timed to the federal holiday on Monday, September.
Speaker ANot Sebastian.
Speaker ADeal categories included cookout essentials starting at $2, think things like hot dogs and hamburger buns, summer produce under $4 and of course grilling proteins, all under $10.
Speaker AEvery eligible item was backed by Amazon's freshness guarantee and prime members can get free same day delivery on eligible orders.
Speaker AThis continues a pattern of smaller Amazon sales activations beyond its marquee events.
Speaker AThink prime day, big deal days, Black Friday week, including my personal favorite Shelley Pet days in May.
Speaker ASo my question for you is Amazon keeps adding these smaller occasion based groups grocery storefronts to its calendar.
Speaker ADo you think these are smart, low cost, incremental share building moves in grocery or is it a gimmick that ultimately will not move the needle?
Speaker BWell, I think that this is ultimately defensive on Amazon's part.
Speaker BI think when they probably, I think it's defensive, I'll share why?
Speaker BOkay, if they probably look at their market share, my hypothesis is if they look at their market share every week of the year, that they probably lose share during key holiday events like Labor Day.
Speaker BAnd that's because Walmart, Target, Kroger do it so well.
Speaker BWhen you walk into those stores, you see everything stacked out in bulk.
Speaker BChips, meat, beverages, all of these things.
Speaker BThey actually remind you of everything.
Speaker BYou need to have a Labor Day gathering when you walk into these stores.
Speaker BAnd so I actually think during that time Amazon probably sees a dip in market share.
Speaker BThis is defensive for them to try to get some of that back or not lose as much.
Speaker BAnd retail more than ever, grocery retail is becoming a share fight again.
Speaker BSo you see Greg Ferrand is at the helm of Kroger just since he started.
Speaker BYou see how many price drops I was in a fry's three or four days ago.
Speaker BAnd you see how many price drops already are in the market putting a ton of pricing pressure on Walmart and Target and others.
Speaker BAnd then you've got Amazon who doesn't have as much share in grocery, and they're trying to fight for share during these key timeframes.
Speaker BAnd so I ultimately think it's defensive for them.
Speaker AWow, okay.
Speaker AI didn't, I didn't even think about that angle.
Speaker ASo defensive.
Speaker AOkay, let me ask you this.
Speaker ACan something be Defensive and offensive at the same time.
Speaker ANot offensive, but offensive at the same time.
Speaker BI think that they would hope that's the case, that they would really have somebody new shopping them who hasn't before.
Speaker BThat's.
Speaker BThat enjoys the experience and may come back to them again.
Speaker BBut ultimately, I think that they have a lot of work to do to build the awareness and the confidence that customers have to think of them for those key events.
Speaker BSo I think they'll learn a lot and maybe they'll try something like this again.
Speaker BBut I think that that's probably their.
Speaker BTheir hope.
Speaker BChris.
Speaker AYeah, right.
Speaker ARight.
Speaker AYeah.
Speaker ANo, this is really.
Speaker AOh, God.
Speaker AThis is a really interesting conversation to start the show.
Speaker AI agree with you 100%.
Speaker AI don't think I can disagree with anything you said.
Speaker AI also think it is a little bit of an offensive move.
Speaker ASo it's defensive and offensive.
Speaker ALike, as I was answering the question myself, I think it's a floor wax and a dessert topic, if you remember that old 70s Saturday Live sketch, you know, with Dan aykroyd.
Speaker ABecause it's 100% a silly gimmick.
Speaker ALet's just call it what it is too.
Speaker ABut, but the other part about it that makes it offensive in addition to defensive in the short run, in the long run, Amazon is playing the long game here.
Speaker AWe've talked on the show a lot, probably even with you, Shelley, at times like death by a thousand cuts.
Speaker AThat's the strategy Amazon's taking here.
Speaker AAnd every time they can bait the hook, you even said it yourself, and they get somebody to bite, they end up triggering a grocery purchase and grocery recall around seasonal events, which are absolutely essential in grocery because of what you're basically alluding to is the basket size around these events.
Speaker APeople go into the store and they get a lot of stuff.
Speaker AAnd so Amazon, if it keeps doing this, is going to slowly chip away at that and make it harder and harder for the average grocer to compete in the long run.
Speaker ASo.
Speaker AAnd I think, you know, that's a good trick when you're talking about converting people to become more loyal to Amazon for grocery shopping.
Speaker AOf course, with that said, the part we didn't.
Speaker ANeither one of us talked about too, Shelly.
Speaker ASo I'm curious to get your last.
Speaker AYour thoughts here and give you the last word is Amazon's got to make good on the delivery too.
Speaker ALike the product quality and the freshness has got to be there.
Speaker BAbsolutely.
Speaker BAnd I think Amazon's gotten a lot better at that.
Speaker BAnd I think consumers, you know, tend to expect that from them at this point.
Speaker BSo, yeah, if they can deliver on the promise, I think that they not only can maintain their market share, but chip away at some others.
Speaker BBut I think it's going to be an interesting next 12 to 18 months in grocery in general to see where market share goes.
Speaker AYeah, survival of the fittest, no doubt.