Conversaciones de CRM - Episodio 62: BPOs, Nearshoring and CX in Latam

Conversaciones de CRM - Episodio 62: BPOs, Nearshoring and CX in Latam
#cx2advisory #cx #nearshoring #bpo #convesacionesdecrm

Expanding the Customer Experience using BPOs and Nearshoring Services in Latin America

Guest:
Peter Ryan, Principal, Ryan Strategic Advisory
Ryan is Seasoned BPO Advisor with specialty in Customer Experience Excellence, Work-at-Home Delivery, BCP and Offshoring