Videos

Aug. 8, 2025

Why This Chandelier Return Story Proves Returns Build Loyalty

Watch the full video with Narvar’s David Morin here: https://youtu.be/xWKehY8_8qQ

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Aug. 7, 2025

Grocery Store Losses Jump from 4.5% to 5.5% - What's Going Wrong?

Grocery stores are losing 5.5% of sales annually due to manual inefficiencies - and it's getting WORSE! Caitlin Allen from Simbe breaks down the new CoreSight Research report revealing the 3 main culprits: -Promotion execution gaps -Pricing accuracy issues- Missing items on shelves The good news? 2 in 3 retailers…

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Aug. 7, 2025

How Narvar Concierge Saves Retailers 50% on Return Costs

Watch the full video with Narvar's David Morin here: https://youtu.be/xWKehY8_8qQ

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Aug. 7, 2025

Do the Hardest Thing First - Best Productivity Advice Ever

Two game-changing concepts from Caitlin Allen, SVP of Market at Simbe! First: "Polite bulldozing" - how women, when prepared and focused, are uniquely qualified to get things done while building relationships and achieving business outcomes. Second: The best productivity advice ever - "Do the hardest thing first." Start your day…

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Aug. 7, 2025

Should Consumers Expect To See The End of Free Returns?

Narvar's David Morin thinks so. In our latest Ask An Expert Series, he shares recent data from a Narvar study that shows just how many retailers are attempting to curb returns losses by charging customers for returns.

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Aug. 6, 2025

Investment Bank Party in City Hall = PURE INSANITY

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Aug. 6, 2025

Katy Perry & Justin Trudeau: Who Leveled Up More? 🔥

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Aug. 6, 2025

Summerween is Here: Which Halloween Treats Should Come Early?

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Aug. 6, 2025

Strange Bedfellows: Why The Macy's & Abercrombie Kids Partnership Actually Makes Sense

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Aug. 6, 2025

Will Gen Z Care About This Activewear 'Messiah' 😬?

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Aug. 6, 2025

Walmart's AI Agent Strategy Is A Lesson in Organizational Change Management

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Aug. 6, 2025

Strategic Use Cases for AI Models Beyond the Vogue Controversy

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Aug. 6, 2025

The Truth About Bed Bath & Beyond's Return Nobody Wants to Hear

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Aug. 6, 2025

What Surprised This CMO About Grocery Retail

From Mushroom Farm to 200+ Grocery Stores: A CMO's Journey Meet Erin Storm, SVP and Chief Marketing Officer at SpartanNash, as she shares her fascinating career journey from growing up on a mushroom farm to leading marketing across 200+ grocery stores. With experience at Aramark food service and 18 years…

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Aug. 6, 2025

One Size Doesn't Fit All: Managing 200+ Grocery Stores Without Losing Identity

Managing Marketing Across 200+ Grocery Stores: The Banner Strategy Revolution Meet Erin Storm, SVP and Chief Marketing Officer at SpartanNash, as she reveals the complex challenge of marketing across 200+ disparate locations while preserving local community connections. From her 18 years at Kellogg/Kellanova to leading both retail marketing and own-brand…

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Aug. 6, 2025

CMO Reveals Targeting Secrets in the Grocery Industry

Meet Erin Storm, SVP and Chief Marketing Officer at SpartanNash, as she explains how they're building a retail media network that thinks beyond individual store banners. With 18 years at Kellogg/Kellanova and experience across 200+ stores, Erin shares how modern retail media focuses on consumer behavior rather than store locations.…

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Aug. 6, 2025

Why Benefits Beat Price Every Time: Grocery Edition

SpartanNash CMO: It's Not Just About Price Anymore Meet Erin Storm, SVP and Chief Marketing Officer at SpartanNash, as she breaks down the real trends shaping grocery shopping beyond the price headlines. With 18 years at Kellogg/Kellanova and now leading marketing for 200+ stores, Erin reveals why successful grocers focus…

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Aug. 6, 2025

Retail's $100B Problem: Fighting Fraud Without Losing Trust

Watch the full video with Narvar’s David Morin here: https://youtu.be/xWKehY8_8qQ

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Aug. 6, 2025

Food as Medicine: The Grocery Revolution

SpartanNash CMO Predicts the Future of Grocery (5-10 Year Outlook) Meet Erin Storm, SVP and Chief Marketing Officer at SpartanNash, as she shares her unique perspective on grocery trends that will reshape the industry over the next decade. From her 18-year background at Kellogg/Kellanova to leading marketing for 200+ stores,…

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Aug. 6, 2025

One-Size-Fits-All Return Policies Officially Dead?

Is a one-size-fits-all approach truly sustainable in today's market? Narvar's David Morin says, "No." In our latest Ask An Expert series, David explains that a shift is underway, prompting businesses to re-evaluate their return policies, moving away from uniform solutions and personalizing each customer return experience. For the full episode,…

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Aug. 5, 2025

When Bad Service Kills Brands - Why Retailers Need To Rethink Returns

Poor returns can devastate brands. 84% of shoppers will abandon a brand after one bad experience. On our latest Ask An Expert, Narvar's David Morin talks about how retailers can turn returns into a loyalty play. Catch the full episode and get all of David's advice here: https://youtu.be/xWKehY8_8qQ

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Aug. 5, 2025

District Manager's CRAZY Mileage On Car! How Many Miles?

Award-Winning Leevers Foods Shares CRAZY Mileage On Car! Join this fascinating conversation between grocery industry expertd as they discuss the realities of district management and modern grocery operations. From putting 110,000 miles on a car in two years to implementing cutting-edge technology, this interview covers the full spectrum of grocery…

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Aug. 5, 2025

Electronic Labels: Obvious to Us, Not Customers

Award-Winning Leevers Foods Shares Digital Transformation Secrets Discover how this Progressive Grocer 2025 award winner successfully transitioned to electronic shelf labels and digital coupons. In this candid interview, learn about the real challenges of implementing new technology in grocery stores and why customer education is absolutely critical. This honest conversation…

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Aug. 5, 2025

Award-Winning Leevers Foods Grocer Reveals Success Formula

Leevers Named Outstanding Independent Grocer for 2025! Discover what sets Leevers apart in the competitive grocery industry! In this exclusive interview, we dive deep into why Progressive Grocer recognized Leevers as one of their outstanding independent grocers for 2025. Learn how this forward-thinking grocery chain is tackling industry-wide challenges through…

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