When Bad Service Kills Brands - Why Retailers Need To Rethink Returns

Poor returns can devastate brands. 84% of shoppers will abandon a brand after one bad experience. On our latest Ask An Expert, Narvar's David Morin talks about how retailers can turn returns into a loyalty play. Catch the full episode and get all of David's advice here: https://youtu.be/xWKehY8_8qQ