Videos

Watch the full video with A&M’s Jeremy Levine here: https://youtu.be/wKFWPqvAXmo

Is shopping through ChatGPT actually easier, or just more work? Retailers like Target and Carrefour are launching ChatGPT apps, but is it creating just too many steps? Users have to find the app, connect it to their platform, and specifically request the retailer for it to work. Would you use…

Can "Real" Win Against AI? Pamela Anderson is the face of Aerie’s new campaign against AI-generated models. Chris Walton gives Aerie a 50-50 shot at maintaining this stance over the long term. As AI content gets better at "hooking" audiences and lowering costs, it will be hard for brands to…

Watch the full video with Intelo.ai’s Jeff Fish & Noah Herschman here: https://youtu.be/jTOB0fIBWLk

Watch the full video with Shoptalk Europe’s Adam Plom here: https://youtu.be/LI8twEztCHg

Watch the full video with Shoptalk Europe’s Adam Plom here: https://youtu.be/LI8twEztCHg

Watch the full video with Shoptalk Europe’s Adam Plom here: https://youtu.be/LI8twEztCHg

Host Chris Walton and guest Laura Kennedy discuss the major retail news of Bed Bath & Beyond’s $150 million acquisition of The Container Store. Laura notes that while this consolidation has been a long time coming for two brands whose individual power has waned it presents a significant risk if…

Host Chris Walton and guest Laura Kennedy dive into the debate over AI-generated content in fashion. Inspired by Aerie’s recent "100% Real" pledge and their campaign featuring a makeup-free Pamela Anderson, the duo questions if brands can truly resist the cost-saving allure of AI in the long run. Chris points…

Host Chris Walton and guest Laura Kennedy dive into the new wave of retail apps launching inside ChatGPT from giants like Walmart, Sephora, and Carrefour. Laura shares her firsthand experience testing these tools, noting that while the suggestions are helpful, the multi-step process often defeats the purpose of an AI…

Host Chris Walton and guest Laura Kennedy tackle the breaking news of QVC’s going concern warning. Chris argues that the traditional home shopping model is effectively over with sales plummeting from $15 billion to $10 billion in just a few years. Chris explains that the value QVC once provided has…

Host Chris Walton and guest Laura Kennedy question the reality behind massive retail tech announcements. Discussing a new deal involving 4,000 Smart Carts, Laura compares the situation to Walmart’s previous pivot away from in-store robots after a similarly high-profile launch. Laura highlights that Smart Carts have yet to prove ROI…

Host Chris Walton and guest Laura Kennedy explore the cultural side of Indianapolis beyond the big sporting events. Laura shares that legendary author Kurt Vonnegut was born and raised in Indy with his influence visible all over the city today. From the downtown mural to local favorites like Blue Beard…

Host Chris Walton and guest Laura Kennedy swap film recommendations while discussing the ultimate rewatchable classics. Chris reveals his top picks are the iconic caper The Sting and the thriller Jaws though he admits he didn't even brave the shark classic until he was 15. Laura confesses she has yet…

Host Chris Walton and guest Laura Kennedy discuss the return of the hit Amazon Prime series The Boys. While Laura admits she has never watched the show and doesn't spend much time on Prime, Chris explains why he watches it with a bit of hesitation. Chris warns that it is…

Host Chris Walton and guest Laura Kennedy discuss if they would ever venture into space. Inspired by Project Hail Mary and the Artemis II mission, they weigh the beauty of the moon against the terrifying vastness of the void. Laura admits the scale of space causes her physical vertigo while…

Watch the full video with Shoptalk Europe’s Adam Plom here: https://youtu.be/LI8twEztCHg

This Lightning Round segment of the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, closes out the show with rapid-fire questions for guest host Laura Kennedy. Chris Walton and Laura Kennedy cover everything from Indianapolis fun facts and…

This Omni Talk Retail Fast Five segment explores Carrefour Israel’s $50 million deal to deploy 4,000 smart carts with Cust2Mate. Chris Walton and Laura Kennedy discuss whether this is the proof point the smart cart industry has been waiting for or if it’s simply a new vehicle for retail media…

This Omni Talk Retail Fast Five segment explores the "going concern" warning issued by QVC Group as it grapples with $6.6 billion in debt. Chris Walton and Laura Kennedy analyze the staggering decline from $15 billion to $10 billion in sales and a shrinking active customer base. They also debate…

This Omni Talk Retail Fast Five segment explores Carrefour becoming the first major European retailer to offer grocery shopping directly through ChatGPT. Chris Walton and Laura Kennedy breakdown the "agentic shopping" experience and whether consumers actually want to build grocery baskets inside a chatbot. They also debate if the current…

This Omni Talk Retail Fast Five segment explores Aerie’s bold decision to ban AI-generated bodies and people from its marketing. Chris Walton and Laura Kennedy discuss the impact of brand trust in an era where consumers think "everything is fake." They also debate whether authenticity like this is a sustainable…