Videos

July 20, 2021

Instacart Hires Facebook Exec Fidji Simo As CEO

Instacart is sticking to the Facebook playbook, bringing in Fidji Simo to lead the company as CEO and betting big on #instacart's future. Anne Mezzenga and Sucharita Kodali dive deep into what these hires may mean for the direction of the company in this clip. For the full #fastfive made…

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July 19, 2021

Women's Retail Collective | EyeBuyDirect CEO & President Sunny Jiang

Sunny Jiang started at then startup EyeBuyDirect right out of university as a financial controller. Like many of her coworkers at the online eyewear retailer, she has remained with the company almost 15 years later. Unlike many of her coworkers, after many successes, she made her way from finance controller…

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July 19, 2021

Sam's Club Adds Scan and Ship

Sam's Club announced an expanded pilot of their #scanandgo app, adding the ability for #customers to Scan and Ship products directly to their homes. To some this may sound like simply adding another app feature, but for Anne Mezzenga and #fastfive guest host Sucharita Kodali, this opens #samsclub up to…

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July 15, 2021

Fast Five | Just Shippin’ It With Sam’s Club

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer & Retail Group, and Takeoff Anne Mezzenga and guest host Forrester VP and Principal Analyst Sucharita Kodali discuss: -Instacart’s powerhouse move, bringing over yet another Facebook Exec, Fidji Simo, to be the company’s CEO and…

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July 13, 2021

Bloomingdale's Launches Small Format "Bloomie's" Off Mall

Bloomingdale's announced the launch date for their new off-mall #smallformat store, #bloomies, and yes, it will have a colada shop🍹. In this clip, Anne Mezzenga and guest host Steve Dennis discuss whether coladas and gettin' caught in the rain with curated #bloomindales collections are going to be enough to get…

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July 12, 2021

Dollar General Announces Healthcare and Produce Expansion

Dollar General had quite the week, expanding #freshproduce and #heathcare to more stores and hiring a Chief Medical Officer. Anne Mezzenga and special #fastfive guest host Steve Dennis discuss the impact on Walmart, Walgreens, CVS Health, and others, as well as what #dollargeneral, may have to do to make room…

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July 8, 2021

Fast Five | Doctors At Dollar General, Bloomie’s, and Billionaire Space Battles

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer & Retail Group, and Takeoff Anne Mezzenga and returning guest host Steve Dennis: -Dive into Dollar General’s big announcements they’re getting into healthcare and expanding fresh produce to 10,000+ stores including many in USDA-deemed food…

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July 7, 2021

Growing Into Full-Size Autonomous Grocery Stores With Trigo VP Of Business Development Yair Holtzer

Amazon opened a full-size #autonomous #grocery store - What can the rest of the #groceryindustry do to compete? Anne Mezzenga asked our #AI and #computervision expert, Trigo's VP of Business Development Yair Holtzer, this very question and in this clip, he shares Trigo's answer. An answer that has worked so…

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July 6, 2021

Taking The Opposite Approach From Amazon With Trigo VP of Business Development Yair Holtzer

Anne Mezzenga was joined by Trigo VP of Business Development Yair Holtzer for our latest #AskAnExpert series on #AI #ComputerVision. In this clip, Yair Holtzer explains the success retailers like Tesco have found in taking the opposite approach from Amazon as they deploy this technology in their move to #autonomous…

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June 29, 2021

Alibaba Expands Store X Concept

As Anne Mezzenga says in this clip, "This is so much more than China's version of Costco Wholesale." Alibaba Group announced they'll be opening eight more of their #StoreX #membership #warehouse locations this year. Anne and guest host Oliver Banks effused about all the bells and whistles in this concept,…

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June 28, 2021

Ask An Expert | Scaleable Checkout-Free Stores With Trigo VP Of Business Development Yair Holtzer

In this Omni Talk Ask An Expert Interview, Anne Mezzenga sits down with Yair Holtzer VP of Business Development at Trigo to talk about Artificial Intelligence Computer Vision (AICV). The AICV space is heating up with retailers across the globe piloting checkout-free retail stores of all sizes and in this…

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June 28, 2021

Fast Five Prime Day Recap

What kind of #retail podcast would we be if we didn't cover #primeday? Anne Mezzenga and guest host Oliver Banks check all the required #amazonprimeday boxes but then are put on the spot by the team at Alvarez & Marsal Consumer & Retail Group asking what Amazon can do to…

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June 25, 2021

Ask An Expert | Sam's Club CTO Vinod Bidarkoppa On What Defines Great Omnichannel Retailing

"You know great #omnichannel #retail when you don't see it" If you take one thing from Chris Walton's #askanexpert interview with Sam's Club CTO Vinod Bidarkoppa, let it be this. Vinod brilliantly explains in this clip that if #retailers are really doing #omnichannelretail well, the customer doesn't even see it.…

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June 24, 2021

Fast Five | Prime Day, Indochino Pop-Ups, and Reebok Pumps.

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer & Retail Group, Takeoff, and BrightSign, Anne Mezzenga and returning guest host Oliver Banks: -Recap rather muted Prime Day results, how the event compares to Singles Day, and what Amazon can do to keep their…

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June 24, 2021

Ask An Expert | Sam's Club CTO Vinod Bidarkoppa On OMS vs. POS

Did you catch Chris Walton's #askanexpert interview with Sam's Club CTO Vinod Bidarkoppa? In this clip, Chris asks Vinod how he approaches the prioritization of #OMS and #POS when it comes to #cloudcommerce. See how Vinod and his team at #samsclub tackle it, and so much more in this exclusive…

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June 22, 2021

Amazon Opens Full Size Fresh Store

This week's #fastfive got started with a hot🔥 debate regarding Amazon opening a full-size #AmazonFresh store. Anne Mezzenga is joined by the Alvarez & Marsal Consumer & Retail Group's David Ritter & Mohit Mohal and boy do they get into it. For all the excellent points and counterpoints, catch this…

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June 21, 2021

Ask An Expert | Sam's Club Chief Technology Officer Vinod Bidarkoppa

"You know great omnichannel retailing when you don’t see it." Omni Talk’s Chris Walton is joined by Sam’s Club Chief Technology Officer Vinod Bidarkoppa in this special edition of the Omni Talk Ask An Expert Series to share how his team has triumphed during this pandemic year, consistently putting out…

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June 21, 2021

Home Depot Contracts Its Own Container Ship

This week on the #fastfive, Anne Mezzenga turns the tables, putting guest hosts David Ritter and Mohit Mohal of the Alvarez & Marsal Consumer & Retail Group on the spot. Anne asks the #retail consultants what their advice would be for #retailers like The Home Depot facing #supplychainmanagement issues: Do…

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June 17, 2021

Fast Five | Lose Yourself In A Full-Size, Checkout-Free Amazon Fresh

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer & Retail Group, Takeoff, and BrightSign, Anne Mezzenga and guest hosts David Ritter and Mohit Mohal of the Alvarez & Marsal Consumer & Retail Group: -Debate, that’s right, I said debate, the significance of Amazon…

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June 15, 2021

Walmart+ Adds Prescription Benefits For Members

Walmart made a big move last week, adding free prescriptions for members of #walmart +. Anne Mezzenga & guest host Carl Boutet provide their thoughts on what the #subscription program still needs in order to get their sign up in this clip. For the full #fastfive episode, sponsored by Alvarez…

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June 15, 2021

Budgets for Customer Loyalty With 1010data VP Of Marketing Frank Riva

"70% of companies are applying less than 20% of their #marketing budgets to #loyalty and #customerretention." 1010data VP of Marketing Frank Riva blew our minds with this stat. Chris Walton went deep on why this is happening and the approach #advertisingandmarketing teams should take to course correct in this clip.…

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June 14, 2021

Women's Retail Collective | The GIANT Company Division VP Sepideh Burkett

Sepideh Burkett knew at an early age that she was ready to take on big things. At 17, she left her family in Dubai with a one-way ticket to the US to start work on her engineering degree. After being "beaten into submission" by calculus, those plans changed and she…

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June 14, 2021

Fast Five | GNC and Walmart Form Exclusive Partnership

GNC and Walmart are officially a thing. This story topped the #fastfive list this week and in this clip, Anne Mezzenga and special guest Carl Boutet get put on the spot by Alvarez & Marsal Consumer & Retail Group when they ask: "What should #walmart be doing to attract the…

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June 14, 2021

Ask An Expert | 1010data VP of Marketing Frank Riva On Putting The Focus Back On Customer Loyalty

Monday morning wake-up call. ⏰ Chris Walton and 1010data VP of Marketing Frank Riva talk in this clip from our #askanexpert series, about how #brands and #retailers need to put the emphasis back on #customerloyalty and #retention. Now. "How many #customers did I lose during the #pandemic and how do…

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