In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer & Retail Group, Takeoff, and BrightSign, Anne Mezzenga and guest host Carl Boutet: -Discuss their admiration for Walmart’s newest plan to plus up Walmart+ with free prescriptions for members. -Talk GNC making ultra Ulta moves…
Bringing #resale in house does not have to be complicated Adam Siegel explains how it works in this clip from our #askanexpert interview with the Recurate | Resale Made Easy CEO. Need more? We thought so. Catch the full interview with Adam here: https://omnitalk.blog/2021/05/26/ask-an-expert-resale-made-easy-with-recurate-ceo-adam-siegel/ #fashionindustry #fashionresale #preloved #dtcbrands #retailers
Did you know 58% of consumers never return after making an initial purchase? And that is because loyalty is fast and fleeting, especially in today’s complex and competitive eCommerce environment. Only focusing on a consumer's linear path-to-purchase risks losing sight of all the activity that happens after a purchase is…
If the Etsy & Depop news teaches us anything it's that #resale is not just a trend among #genzs. In this clip from our #askanexpert interview with Adam Siegel of Recurate | Resale Made Easy he points out that all ages of #DTCbrands' and #retailers' customers are participating. For the…
#peertopeer Marketplace Etsy acquires #luxury #resale platform Depop and Chris Walton & Anne Mezzenga are all in on the news. In this clip from the #fastfive they talk about the possibilities this opens for both parties and what it could mean for the #genZ shopper. For the full podcast, sponsored…
WARNING: This #fastfive clip features a more comprehensive discussion on the recent headlines surrounding Instacart. So yes, it's a little longer than usual but so worth it. Chris Walton & Anne Mezzenga go beyond the headlines and social posts and into the deep discussion that the future of this #marketplace/…
In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer & Retail Group, Takeoff, and BrightSign, Chris Walton and Anne Mezzenga: - Discuss what the new Walmart and Gap partnership means for a brand they both love so much (and would come out of retirement…
Maintaining customers in a #cookieless world will be different, but it doesn’t have to be difficult. As NetElixir CEO Udayan Bose explains to Anne Mezzenga in this clip, #marketers can partner with NetElixir to focus on retaining the customers who have already purchased from you. NetElixir, with a minimum of…
"If you still start building your #firstpartydata system today, it will take you a good two years...we have less than about eight or nine months for the deprecation of #thirdpartycookies." Many #DTC, #retail, and #brand #marketing teams have been SO busy (i.e., surviving a #pandemic) they've not started building #firstpartydata…
"Back in the 80s you could drive big improvement by getting a thousand stores to do the same three things every day. But now, the next wave of improving opportunities are #local to the store." Julian Mills CEO of #Quorso sat down with Chris Walton for his latest #askanexpert series…
German Delivery Group #gorillas breaks into the US market with 10-minute #grocery and #convenience #delivery. Chris Walton & Anne Mezzenga are joined again by Alvarez & Marsal Consumer & Retail Group's Kristin Kohler Burrows & Chad Lusk to discuss the rapid growth in rapid delivery in this clip. For the…
Did you include "Swiss Army Knife Skills" in your last #storeops job description? Probably not. Increased demand for #storefulfillment has forced #stores to become Swiss Army Knives and their #employees masters at operating them. Quorso CEO Julian Mills explains in this clip how they're helping #retailers build #agilestores by providing…
Chris Walton & Anne Mezzenga had to call for reinforcements with this week's news of the #antitrust case being brought against Amazon. Chad Lusk & Kristin Kohler Burrows of the Alvarez & Marsal Consumer & Retail Group joined this week to talk through what this means for the #retailer and…
As NetElixir CEO and Founder Udayan Bose says, Chief Marketing Officers and e-commerce marketing teams have been running on a treadmill at 10 mph since the pandemic began. And, now just when they don't need another wrench thrown into things, iOS updates have eliminated third-party cookies, turning up the heat…
In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer & Retail Group, Takeoff, and Manhattan Associates, A&M's Kristin Kohler Burrows and Chad Lusk stop by to discuss all the week's top retail news with Chris Walton and Anne Mezzenga. Together they debate: - The…
Procrastinators, and #malls or #retailers who cater to procrastinators, Rejoice! 🙌 Once your #mall is fully operational online, your last-minute customers can do things like can purchase goods from multiple #mallretailers and have them gift-wrapped, and delivered #curbside by mall concierge that same day, all in one transaction. Sound too…
A few years ago, Adam Siegel came to Omni Talk and said he was leaving his position at RILA to found a startup he believed could revolutionize resale by giving brands a new way for their existing customers to resell the products they had previously purchased from them online and…
In our latest #askanexpert series, Chris Walton and Adeptmind Managing Director Jesse Michael sit down to talk about how their platform is bringing the (entire) #shoppingmall online. In this clip, Jesse Michael outlines how Adeptmind is working with #mall owners to future-proof their #shoppingcenters and the variety of ways to…
Amazon has rebranded #amazongo #grocery to #AmazonFresh Yes. They are still opening Amazon Go locations. Yes. They are still expanding Amazon Fresh (including another new one announced last week, in VA.) Chris Walton and Anne Mezzenga believe this is SO much more than a rebrand. Listen to what they say…
Target announced they're launching #samedaydelivery and #pickup for select alcoholic beverages. Chris Walton and Anne Mezzenga quickly named this their favorite #fastfive story of the week. Alvarez & Marsal Consumer & Retail Group agreed and put the team on the spot asking if this increased demand on #storefulfillment will have…
In the latest Omni Talk Ask An Expert Series interview, Chris Walton speaks with Quorso Founder and CEO Julian Mills about the latest trends in agile store management theory and practice. Agile store management, first introduced to the Omni Talk audience back in the summer of 2020, is the idea…
In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer & Retail Group, Takeoff, and Manhattan Associates, Chris Walton and Anne Mezzenga debate: - Target's billion dollar plus move into alcohol delivery and what CEO Brian Cornell likely wears to the gym twice a day.…
n 2020, Adeptmind made headlines with plans to make Centennial Mall properties fully shoppable online, and just last month this plan became a reality. Consumers can now shop over 2.0 million skus across a bevy of retailers at Centennial’s MainPlace mall for both delivery and pickup. That's 2.0 million plus…
A leaked Walmart Memo indicates the #retailer is facing some significant struggles to hold ground against competitors, particularly in #grocery. Chris Walton thinks this and the lack of news on #walmartplus spells trouble for #walmart and while Anne Mezzenga agrees, she thinks there may be hope in the form of…