In this special Groceryshop edition of our Omni Talk Spotlight Series, sponsored by Cleveron and UntieNots, Chris Walton and Anne Mezzenga sit down to chat with one of Omni Talk's favorite guests, the always mellifluous Indy Guha, the CMO at Signifyd. Indy, as he always does, gives Chris and Anne…
In this special Groceryshop edition of our Omni Talk Spotlight Series, sponsored by Cleveron and UntieNots, Chris Walton and Anne Mezzenga sit down to chat with Cooler Screens Founder and CEO Arsen Avakian. Cooler screens, as its name implies, is one of the cooler companies around. It specializes in helping…
In today's Fast Five video, sponsored by Takeoff and the A&M Consumer and Retail Group, A&M's David Ritter and Kristin Kohler Burrows join Chris and Anne to debate: - What Amazon's latest moves to increase wages and offer free college tuition for its employees signal for the rest of the…
It’s been a trend throughout the pandemic, but BOPIS, Click-and-Collect, whatever you’d like to call it, is here to stay. It’s time to get a solid solution, and unfortunately, it’s not as simple as setting up lockers inside or outside your store. In this interview, Anne Mezzenga and Cleveron Co-Founder…
Quit sending all your customers all the same promotions, and while you’re at it, make it fun! In this live recording of the Omni Talk Spotlight Series, Anne Mezzenga and Chris Walton sit down with UntieNots co-founders, Zyed Jamoussi and Cédric Chéreau to talk about how they’re utilizing AI and…
If you have a #beauty or #fashion brand, which outlet do you go to for #digitalmarketing? Online #fashion mag or retail media network? Lisa Collings SVP of Client Development at Epsilon shares in this Spotlight Series interview with Anne Mezzenga the correct way #brands should approach answering this question and…
Amazon announced they'll be deploying #JWOT in two new Whole Foods Market stores next year which means the race is on for #grocers to find their own #checkoutfree solutions. Chris Walton and Anne Mezzenga discuss how the #groceryindustry and #conveniencestores should be evaluating their strategies given the news in this…
"If you think your customer is only findable on Instagram, you're wrong." In our latest Spotlight Series, Lisa Collings SVP of Client Development at Epsilon talks about how #retailers and #brands need to set their strategy on the #customer, not the #channel, even when that channel seems to be the…
Target CIO Mike McNamara is stepping down to enjoy more MN summers and while Chris Walton & Anne Mezzenga can't disagree with that logic, they do discuss the very important role for his replacement. In this clip, the Alvarez & Marsal Consumer & Retail Group asks Chris and Anne what…
In today's Fast Five Podcast, sponsored by Takeoff and the A&M Consumer and Retail Group, Chris and Anne: - Debate the significance and many angles to consider in this momentous announcement by Amazon to put its Just Walk Out Technology into two new Whole Foods stores. - Discuss Kroger's continued…
There have been a lot of shifts happening as a result of the pandemic: people have new shopping behaviors, they’re discovering product differently, engaging with retailers in new places, on new channels, and in new ways that are requiring brands and retailers to evolve their thinking around talking to their…
"Fraudsters, abusive folks, will attack sites at higher levels, but there are even more good customers that just want to buy gifts." So what's a #retailer to do during the upcoming #holiday season? Signifyd's SVP of Operations and Client Development Bennett answers the questions that are on the minds of…
Amazon partners with Affirm to offer #customers #installment #financing for nearly every product available in the wide world of #amazon. Chris Walton and Anne Mezzenga talk about the extensions this has in their physical environments as well, especially given today's news of their move into Whole Foods Market. For the…
It's not just crime rings contributing to #retail #fraud. In fact, roughly 30% of regular #customers claim they have played the old "my package never showed up" game. In this clip from our #AskAnExpert Series, Signifyd's SVP of Operations and Corporate Development Bennett talks about how #retailers should be utilizing…
IKEA is piloting a #resale program in the US and Chris Walton & Anne Mezzenga are already planning a trip to Conshohocken, PA to try it out. Alvarez & Marsal Consumer & Retail Group give the duo this important question to ponder as they hit the road, "Which #resale model…
In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer & Retail Group and Takeoff, Chris Walton and Anne Mezzenga: - Praise Amazon for its Affirm partnership and once again setting the table years ahead of everyone else in regards to mass market BNPL adoption.…
In the latest Omni Talk Ask An Expert Series, Chris Walton and Anne Mezzenga sit down with Signifyd SVP of Operations and Client Development, Bennett, in a conversation you may need to hear for yourself to believe. Bennett shares with the audience the growing types of fraud retailers are faced…
In the latest Women's Retail Collective Podcast, Anne Mezzenga and Forrester VP and Principal Analyst Sucharita Kodali discuss the difficulty in choosing the next best step in your career. Do you go for a role with a big title or one with a breadth of opportunity? Listen to the advice…
Shipt stole the hearts of the Omni Talk team this week when they announced the roll out of their new preferred shopper program. Anne Mezzenga applauds personal #groceryshopping for all, and Chris Walton comes in with a stellar question on what this program could mean for a #gigworker's #emploment status?…
Sucharita Kodali, the Forrester analyst we know and love, was well on her way to comedy stardom and working with Judd Apatow when the glitz and glamour of the #retail world called her in another direction. Why Q1 Earnings Reports over quick-witted one-liners? Sucharita explains in this clip. For Anne…
Walmart announced their GoLocal delivery service last week which will provide local and enterprise retailers the ability to utilize the scale and breadth of the retailer's logistics network via a white-label delivery service. Chris Walton and Anne Mezzenga debate whether this is a sizzle project from one of the best…
In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer & Retail Group and Takeoff, Chris Walton rejoins Anne Mezzenga on the show after a long medical absence to discuss: – Amazon's move into department stores. – The insanity that is Macy's new Toys R…
In this Omni Talk Special Report Anne Mezzenga and Shlomo Chopp Managing Partner of Case Equity Partners & Founder of RetailOS, dive into a conversation about the state of malls and retail real estate and why the current model has the potential to see a fate similar to Ryan Gosling's…
It's time for an IKEA tiny pencil burning party! The #retailer launched a concept store in Shanghai that allows shoppers to use #scanandgo throughout the store, pick products while they shop, #checkout anywhere in-store, and decide if they want their products shipped straight home or waiting for them after their…