Videos

Oct. 7, 2021

Ask An Expert Series | Making Mall of America Shoppable Online with Jesse Michael And Grant Buntje

Jesse Michael, Managing Director at Adeptmind, returns to the Omni Talk Ask An Expert Series with Mall of America's VP Marketing Grant Buntje to discuss all that it takes to make the Mall of America shoppable online. When Omni Talk last spoke with Jesse, we learned about Adeptmind's first foray…

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Oct. 7, 2021

Fast Five | Amazon Wins Black Friday Again With New Gift Giving Feature

In today's Fast Five Video, sponsored by Takeoff, the A&M Consumer and Retail Group, and Attentive, Chris Walton and Anne Mezzenga: - Question the real motives behind Target's holiday price adjustment promise. - Love, love, love (that's three "love's" if you are keeping score at home) Amazon's new gift-giving feature.…

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Oct. 4, 2021

Whole Foods Brings Back $10 Delivery Fees

Whole Foods Market is bringing back $9.95 #grocery #delivery #fees. Check out the math that Chris Walton (w/ the help of mentor Timothy Mantel) did to determine what that might cost someone in #delivery #fees for 1 year of #grocerydelivery from #wholefoods with these new charges. Anne Mezzenga couldn't believe…

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Oct. 4, 2021

Stitch Fixin' To Change E-Commerce Forever

Stitch Fix removes #membership requirements in a move they hope will change shopping for #apparel #online as we know it! The Alvarez & Marsal Consumer & Retail Group put Chris Walton and Anne Mezzenga on the spot asking if this move will harm or help the #stitchfix business. Listen to…

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Oct. 4, 2021

HomeGoods Finally Launches E-Commerce Site

In the latest #fastfive sponsored by the Alvarez & Marsal Consumer & Retail Group and Takeoff Technologies, Anne Mezzenga and Chris Walton discuss HomeGoods Finally Launching an E-Commerce Site.

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Oct. 4, 2021

Hy-Vee Piloting Shelf Scanning Robots

In the latest #fastfive sponsored by Alvarez & Marsal Consumer & Retail Group and Takeoff Technologies, Chris Walton and Anne Mezzenga discuss Hy-Vee Piloting Shelf Scanning Robots.

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Oct. 4, 2021

GIANT To Partner With Instacart for 30 Minute Instant Delivery

In this clip from the #FastFive, sponsored by Alvarez & Marsal Consumer & Retail Group and Takeoff Technologies, Anne Mezzenga and Chris Walton discuss the latest headline: GIANT To Partner With Instacart for 30 Minute Instant Delivery

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Sept. 30, 2021

Fast Five | $1,000 for Whole Foods Delivery? Not A Chance!

In this week's Fast Five Video, sponsored by Takeoff and the A&M Consumer and Retail Group, Chris Walton and Anne Mezzenga: - Do the math on what a $10 delivery fee at Whole Foods means annually (the number will blow your mind). - Study the idea of "instant delivery" through…

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Sept. 29, 2021

Fitting Rooms Of The Future At Amazon's New Department Stores

Anne Mezzenga and Chris Walton experience Store of the Future deja-vu while reading this week's headline from Amazon teasing fitting room tech that will allow customers to request items from the fitting room and have them magically appear via sliding door and other fabulous features. Get the full story and…

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Sept. 27, 2021

Chick-Fil-A Debuts Virtual Kitchen In Nashville

Chick-fil-A-Franchise is debuting a new virtual kitchen concept in Nashville called "Little Blue Menu." Chris Walton is already clucking its praises while Anne Mezzenga is going to need some time to jump on the farm wagon. The Alvarez & Marsal Consumer & Retail Group thankfully came through with a thought-provoking…

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Sept. 23, 2021

Fast Five | Groceryshop Highlights Plus Amazon Dressing Rooms & Walmart Health Labeling

In today's Fast Five Video, sponsored by Takeoff and the A&M Consumer and Retail Group, Chris Walton and Anne Mezzenga: - Recap their biggest lessons learned from Groceryshop through the lens of the explosion of recent announcements from DoorDash, Shipt, and Instacart this week. - Laud Amazon for continuing to…

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Sept. 21, 2021

Spotlight Series With Cleveron Founder Indrek Oolup | Is Delivery Really More Convenient?

Many #grocers at #groceryshop2021 are focused on providing the best experience possible for their customers to receive their #groceries. But is #grocerydelivery really the most #convenient option? In this clip, Indrek Oolup founder of Cleveron AS breaks down the real impact on the customer in this scenario and what might…

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Sept. 21, 2021

Spotlight Series | The FRONTdoor Collective Co-Founder Dan Bourgault

Microfulfillment is all the rage here at #groceryshop2021 As FRONTdoor Collective Co-Founder Dan Bourgault points out, #retailers will need to plan for how those orders make their way to customers, and in some scenarios with products in separate warehouses, it will require some creative thinking, or perhaps, a FRONTdoor collective.…

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Sept. 21, 2021

Spotlight Series | Shipt Chief Business Officer Rina Hurst Explains Shipt's Retail Partnerships

Shipt Chief Business Officer Rina Hurst shared with Chris Walton and Anne Mezzenga in their latest Spotlight Series interview from #groceryshop2021 how #Shipt is approaching the next levels of partnerships with #retailers. Find out what #retailers and categories are on their list and why in this clip. Thanks to Cleveron…

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Sept. 21, 2021

UntieNots Founders: Gamification Was Not In the Game Plan

One of the best parts of the UntieNots platform is how much fun it is for customers to play and save money. As Chris Walton and Anne Mezzenga found out in their interview with UntieNots Co-Founders Cédric Chéreau and Zyed Jamoussi, that came about coincidentally while building the platform. Find…

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Sept. 21, 2021

Spotlight Series | FRONTdoor Collective Co-Founder & CEO Dan Bourgault

In this special Groceryshop edition of our Omni Talk Spotlight Series, sponsored by Cleveron and UntieNots, Chris Walton and Anne Mezzenga sit down to chat with FRONTdoor CEO and Co-Founder Dan Bourgault. When Chris and Anne first heard the news of what Dan and FRONTdoor collective have been working on,…

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Sept. 21, 2021

Shipt Gives Free Memberships For Visa Cardholders

Another day at #groceryshop2021, another big #groceryindustry announcement. Shipt is giving Visa cardholders free memberships in a move Anne Mezzenga & Chris Walton think is one for the ages. They sat down with Shipt's Chief Business Officer Rina Hurst to find out more. For the full interview with Rina, head…

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Sept. 21, 2021

Spotlight Series | Fear Of Fraud Can Block As Much As 15% of Orders. Only 1% Are Fraud.

#Retailers, and especially #groceryretailers with the increase in #onlinegrocery block nearly 15% of good orders for fear that they may be #fraudulent. In reality, roughly 1% of those orders are actually #fraudulent How to tell the good orders from the bad? Signifyd CMO Indranil (Indy) Guha explains in this clip.…

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Sept. 21, 2021

Thrasio Brings On Three New Companies In Largest Investment To Date

Thrasio acquired three new companies in their largest investment to date, further fueling the Amazon #rollup company fire 🔥 Chris Walton & Anne Mezzenga have been watching increase with intensity. David Ritter and Kristin Kohler Burrows of the Alvarez & Marsal Consumer & Retail Group and this week's guest hosts…

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Sept. 20, 2021

Cooler Screens CEO Arsen Avakian On New In-Store Media

Another hot topic at @groceryshop2021 is the evolving role that new media is playing in both online and offline shopping. Cooler Screens CEO Arsen Avakian shares with Chris Walton and Anne Mezzenga in this clip how they've evolved Cooler Screens to give #retailers and #CPG companies real-time data on customers…

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Sept. 20, 2021

Amazon Increases Wages And Pays Tuition To Attract 125,000 New Transportation Employees

Amazon sets out to hire 125,000 new workers, and in doing so are raising #wages and offering college #tuitionassistance to attract them. Chris Walton & Anne Mezzenga are joined by Alvarez & Marsal Consumer and Retail Group's David Ritter and Kristin Kohler Burrows to get their thoughts on this approach…

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Sept. 20, 2021

Fraud Is A CEO Level Issue | Spotlight Series With Signifyd CMO Indy Guha

#Fraudprevention, and more importantly, the fear of #fraud is a topic we'd add an entire track to discuss here at #groceryshop2021. In this clip, Signifyd CMO Indranil (Indy) Guha shares with Chris Walton and Anne Mezzenga the increasing priority C-level #grocery leaders at Walmart, Albertsons Companies, and others are assigning…

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Sept. 19, 2021

UntieNots Founders Share 3 Ways Grocers Are Gamifying Loyalty

An entire track at this week's #Groceryshop2021 is dedicated to #marketing to today's #consumer. So we brought on two people we believe are doing this in the most fun and engaging way possible, Cédric Chéreau & Zyed Jamoussi, co-founders of UntieNots. In this clip, Anne Mezzenga & Chris Walton ask…

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Sept. 19, 2021

Cleveron Founder Indrek Ooplup On The Jewel-Osco Robotic Pickup Kiosk

We're kicking off our #Groceryshop2021 Coverage! We can guarantee #robotic #pickup kiosks like Cleveron AS's 501 unit currently serving customers at Albertsons Companies' Jewel-Osco in Chicago will be a widely covered topic this week. In this clip from Anne Mezzenga's recent interview with Cleveron AS Founder Indrek Oolup, Indrek explains…

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