Videos

July 10, 2023

Spotlight Series | In DTC Commerce, It's Better To Be Lucky Than Good

Lucky Co-Founders Sneh Parmar and Nafis Azad discuss the new way DTC brands are "going direct" through social media with leading companies like Sephora and Walgreens. In this podcast, Chris and Anne go deep with Sneh and Nafis on: – The gap (and sometimes duplicative efforts) between brands and retailers…

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July 7, 2023

Touring Petco's High-Tech Manhattan Flagship: A Paradise for Pets and Their Parents

Join us on an exciting tour of Petco's new Manhattan flagship store, where every detail is crafted for pets and their parents. This Omni Talk Retail exclusive takes you inside the innovative two-story location, showcasing a pet paradise that includes a Barker Shop, a dedicated pet butcher, and an extensive…

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July 3, 2023

Ask An Expert | Gen AI As A Solve For Retail Data Overload With Seb Reeve

Overloaded with #data? Using #genAI to sort through #data and pull the most relevant insights, is just one of the readily available use cases for #AI. Anne Mezzenga and I spoke with Microsoft's David Leibowitz and Nuance Communications's Seb Reeve on immediate applications for #AI in your #retail business. Find…

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July 3, 2023

Ask An Expert | Democratizing The Intelligence Of The Entire Enterprise With David Leibowitz

#AI: Democratizing the intelligence of the entire enterprise. One of the many lightbulb moments during Chris Walton's and my conversation with Microsoft's David Leibowitz and Nuance Communications's Seb Reeve on using #AI to support your #retail business. Find out more in the clip below and get the full interview here:…

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July 3, 2023

Fast Five Shorts | INFORM Legislation Passed To Prevent Retail Theft

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: INFORM Legislation Passed To Prevent Retail Theft For the full episode head here: https://omnitalk.blog/2023/06/30/fast-five-video-doordash-pays-by-the-hour-mr-smith-targets-marketplaces-amazon-go-is-as-good-as-gone/

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July 3, 2023

Fast Five Shorts | Dollar Tree Goes Beyond The $1 Price Point

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Dollar Tree Going Beyond The $1 Price Point For the full episode head here: https://omnitalk.blog/2023/06/30/fast-five-video-doordash-pays-by-the-hour-mr-smith-targets-marketplaces-amazon-go-is-as-good-as-gone/

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July 3, 2023

Fast Five Shorts | DoorDash Offers Drivers Hourly Pay

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: DoorDash Offering Drivers Hourly Pay For the full episode head here: https://omnitalk.blog/2023/06/30/fast-five-video-doordash-pays-by-the-hour-mr-smith-targets-marketplaces-amazon-go-is-as-good-as-gone/

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July 3, 2023

Fast Five Shorts | Amazon Closes Another AmazonGo Store

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Amazon Closing Another AmazonGo Store For the full episode head here: https://omnitalk.blog/2023/06/30/fast-five-video-doordash-pays-by-the-hour-mr-smith-targets-marketplaces-amazon-go-is-as-good-as-gone/

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July 3, 2023

Fast Five Shorts | Amazon Ocado Acquisition Rumors

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Amazon Ocado Acquisition Rumors For the full episode head here: https://omnitalk.blog/2023/06/30/fast-five-video-doordash-pays-by-the-hour-mr-smith-targets-marketplaces-amazon-go-is-as-good-as-gone/

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June 30, 2023

Fast Five | DoorDash Pays By The Hour, Mr. Smith Targets Marketplaces & Amazon Go Is As Good As Gone

In this week’s Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle, Anne and Chris: - Discussed why the new INFORM legislation to curb organized retail theft is a necessary first step but nowhere near enough - Questioned the veracity of the…

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June 29, 2023

Ask An Expert | How Generative AI Can Help To Reimagine Your Retail Business

Hear Microsoft General Manager for the US Retail Business, David Leibowitz, and Nuance Director of Intelligent Engagement, Sebastian Reeve as they discuss with Chris Walton and Anne Mezzenga how Generative AI can have a significant impact on your retail business. From personalized product recommendations to enhanced visual merchandising, generative AI…

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June 29, 2023

Ask An Expert | Successful Digitization Of The Physical Store With Nitu Kaushal Of Accenture

Real-time #receipts and changes to #customerservice are just a few of the new considerations for #retailers #digitizing their #physical stores. In our latest #AskAnExpert series, Nitu Kaushal of Accenture shares with Chris Walton and Anne Mezzenga, along with other panelists Andre Bechtold of SAP, Guy Yair of Trigo, and Anika…

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June 29, 2023

Ask An Expert | Hybrid v. Autonomous Making the Decision With REWE's Anika Vooes

Why #hybrid vs. fully #autonomous? REWE Group's Anika Vooes explains in the latest #AskAnExpert series on digitizing the physical store with Chris Walton and Anne Mezzenga, along with special guests Guy Yair of Trigo, Nitu Kaushal of Accenture, and Andre Bechtold of SAP Catch the full discussion here: https://omnitalk.blog/2023/06/27/ask-an-expert-video-how-to-digitize-a-physical-store-according-to-those-actually-doing-it/

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June 27, 2023

Ask An Expert | How To Digitize A Physical Store According To Those Actually Doing It

“Digitizing the physical store” is one of those buzzword phrases pundits like to say but knowing how to do it is a different matter entirely. So Omni Talk is pleased to announce we assembled a top notch panel of real experts who are actually going about such work and can…

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June 24, 2023

Fast Five Shorts | Mercedes-Benz Adds ChatGPT Functionality to New Cars

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group Chad Lusk and David Schneidman discuss: Mercedes-Benz Adding ChatGPT Functionality to…

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June 24, 2023

Fast Five Shorts | REI Launches Another Physical Resale Store

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group Chad Lusk and David Schneidman discuss: REI Launching Another Physical Resale…

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June 24, 2023

Fast Five Shorts | SHEIN Expands Marketplace To Include Home And Electronics Products

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group Chad Lusk and David Schneidman discuss: SHEIN Expanding Its Marketplace To…

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June 24, 2023

Fast Five Shorts | Sweetgreen Going "Full Robot" Within 5 Years

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group Chad Lusk and David Schneidman discuss: Sweetgreen Going "Full Robot" Within…

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June 24, 2023

Fast Five Shorts | Walmart and NBCUniversal Team Up For Legendary RMN Offering

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group Chad Lusk and David Schneidman discuss: Walmart and NBCUniversal Teaming Up…

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June 24, 2023

Fast Five Video | Walmart Media, REI Resale & Sweetgreen Goes Full Robot

In this week’s Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle, A&M’s Chad Lusk and David Schneidman joined Anne and me to discuss: - The impact of Walmart’s new partnership with NBCUniversal - Why in the world Sweetgreen would publicly announce…

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June 19, 2023

Indochino's Custom Women's Suit Fitting Process At Mall of America | A Tailored Fashion Experience

In the latest Omni Talk Retail Store Tour, brought to you courtesy of the Alvarez & Marsal Consumer & Retail Group, Anne Mezzenga explores Indochino's custom women's suiting fitting process at the Mall of America. Discover how Indochino has adapted their made-to-measure service for the female form. From personalized fabric…

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June 19, 2023

Spotlight Series | Is #healthcare the tipping point between Amazon #prime and Walmart +?

Is a #healthcare offering the tipping point in the subscriber war between Amazon #prime and Walmart +? Anne Mezzenga and Chris Walton put that question to the expert in their latest #spotlightseries interview with author and #retailnews journalist Jason Del Rey. They interviewed Jason about his new book Winner Sells…

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June 19, 2023

Spotlight Series | Jet.com Did It Make Or Break Where Walmart Is Today With Author Jason Del Rey

Jet.com - Did it make or break where Walmart is today? One of the tough questions Chris Walton and Anne Mezzenga ask in our latest #spotlightseries interview with author and #retailnews journalist Jason Del Rey about his new book: Winner Sells All: Amazon, Walmart, and the Battle for Our Wallets…

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June 19, 2023

Spotlight Series | Unified Commerce Leaders Leverage RFID

The highest scoring #unifiedcommerce #brands are leveraging #RFID, this according to Rob Armstrong of Zebra Technologies in the latest #spotlightseries interview with Anne Mezzenga and Chris Walton. Rob Armstrong is joined by Manhattan Associates' Ann Sung Ruckstuhl and Google Cloud's Amy Eschliman to talk about this year's #unifiedcommerce leaders and…

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