In this Omni Talk Ask An Expert Interview, Anne Mezzenga sits down with Yair Holtzer VP of Business Development at Trigo to talk about Artificial Intelligence Computer Vision (AICV). The AICV space is heating up with retailers across the globe piloting checkout-free retail stores of all sizes and in this…
What kind of #retail podcast would we be if we didn't cover #primeday? Anne Mezzenga and guest host Oliver Banks check all the required #amazonprimeday boxes but then are put on the spot by the team at Alvarez & Marsal Consumer & Retail Group asking what Amazon can do to…
"You know great #omnichannel #retail when you don't see it" If you take one thing from Chris Walton's #askanexpert interview with Sam's Club CTO Vinod Bidarkoppa, let it be this. Vinod brilliantly explains in this clip that if #retailers are really doing #omnichannelretail well, the customer doesn't even see it.…
In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer & Retail Group, Takeoff, and BrightSign, Anne Mezzenga and returning guest host Oliver Banks: -Recap rather muted Prime Day results, how the event compares to Singles Day, and what Amazon can do to keep their…
Did you catch Chris Walton's #askanexpert interview with Sam's Club CTO Vinod Bidarkoppa? In this clip, Chris asks Vinod how he approaches the prioritization of #OMS and #POS when it comes to #cloudcommerce. See how Vinod and his team at #samsclub tackle it, and so much more in this exclusive…
This week's #fastfive got started with a hot🔥 debate regarding Amazon opening a full-size #AmazonFresh store. Anne Mezzenga is joined by the Alvarez & Marsal Consumer & Retail Group's David Ritter & Mohit Mohal and boy do they get into it. For all the excellent points and counterpoints, catch this…
"You know great omnichannel retailing when you don’t see it." Omni Talk’s Chris Walton is joined by Sam’s Club Chief Technology Officer Vinod Bidarkoppa in this special edition of the Omni Talk Ask An Expert Series to share how his team has triumphed during this pandemic year, consistently putting out…
This week on the #fastfive, Anne Mezzenga turns the tables, putting guest hosts David Ritter and Mohit Mohal of the Alvarez & Marsal Consumer & Retail Group on the spot. Anne asks the #retail consultants what their advice would be for #retailers like The Home Depot facing #supplychainmanagement issues: Do…
In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer & Retail Group, Takeoff, and BrightSign, Anne Mezzenga and guest hosts David Ritter and Mohit Mohal of the Alvarez & Marsal Consumer & Retail Group: -Debate, that’s right, I said debate, the significance of Amazon…
Walmart made a big move last week, adding free prescriptions for members of #walmart +. Anne Mezzenga & guest host Carl Boutet provide their thoughts on what the #subscription program still needs in order to get their sign up in this clip. For the full #fastfive episode, sponsored by Alvarez…
"70% of companies are applying less than 20% of their #marketing budgets to #loyalty and #customerretention." 1010data VP of Marketing Frank Riva blew our minds with this stat. Chris Walton went deep on why this is happening and the approach #advertisingandmarketing teams should take to course correct in this clip.…
Sepideh Burkett knew at an early age that she was ready to take on big things. At 17, she left her family in Dubai with a one-way ticket to the US to start work on her engineering degree. After being "beaten into submission" by calculus, those plans changed and she…
GNC and Walmart are officially a thing. This story topped the #fastfive list this week and in this clip, Anne Mezzenga and special guest Carl Boutet get put on the spot by Alvarez & Marsal Consumer & Retail Group when they ask: "What should #walmart be doing to attract the…
Monday morning wake-up call. ⏰ Chris Walton and 1010data VP of Marketing Frank Riva talk in this clip from our #askanexpert series, about how #brands and #retailers need to put the emphasis back on #customerloyalty and #retention. Now. "How many #customers did I lose during the #pandemic and how do…
In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer & Retail Group, Takeoff, and BrightSign, Anne Mezzenga and guest host Carl Boutet: -Discuss their admiration for Walmart’s newest plan to plus up Walmart+ with free prescriptions for members. -Talk GNC making ultra Ulta moves…
Bringing #resale in house does not have to be complicated Adam Siegel explains how it works in this clip from our #askanexpert interview with the Recurate | Resale Made Easy CEO. Need more? We thought so. Catch the full interview with Adam here: https://omnitalk.blog/2021/05/26/ask-an-expert-resale-made-easy-with-recurate-ceo-adam-siegel/ #fashionindustry #fashionresale #preloved #dtcbrands #retailers
Did you know 58% of consumers never return after making an initial purchase? And that is because loyalty is fast and fleeting, especially in today’s complex and competitive eCommerce environment. Only focusing on a consumer's linear path-to-purchase risks losing sight of all the activity that happens after a purchase is…
If the Etsy & Depop news teaches us anything it's that #resale is not just a trend among #genzs. In this clip from our #askanexpert interview with Adam Siegel of Recurate | Resale Made Easy he points out that all ages of #DTCbrands' and #retailers' customers are participating. For the…
#peertopeer Marketplace Etsy acquires #luxury #resale platform Depop and Chris Walton & Anne Mezzenga are all in on the news. In this clip from the #fastfive they talk about the possibilities this opens for both parties and what it could mean for the #genZ shopper. For the full podcast, sponsored…
WARNING: This #fastfive clip features a more comprehensive discussion on the recent headlines surrounding Instacart. So yes, it's a little longer than usual but so worth it. Chris Walton & Anne Mezzenga go beyond the headlines and social posts and into the deep discussion that the future of this #marketplace/…
In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer & Retail Group, Takeoff, and BrightSign, Chris Walton and Anne Mezzenga: - Discuss what the new Walmart and Gap partnership means for a brand they both love so much (and would come out of retirement…
Maintaining customers in a #cookieless world will be different, but it doesn’t have to be difficult. As NetElixir CEO Udayan Bose explains to Anne Mezzenga in this clip, #marketers can partner with NetElixir to focus on retaining the customers who have already purchased from you. NetElixir, with a minimum of…
"If you still start building your #firstpartydata system today, it will take you a good two years...we have less than about eight or nine months for the deprecation of #thirdpartycookies." Many #DTC, #retail, and #brand #marketing teams have been SO busy (i.e., surviving a #pandemic) they've not started building #firstpartydata…
"Back in the 80s you could drive big improvement by getting a thousand stores to do the same three things every day. But now, the next wave of improving opportunities are #local to the store." Julian Mills CEO of #Quorso sat down with Chris Walton for his latest #askanexpert series…