Videos

March 12, 2024

Independent Grocer Dylan Queen on AI, Loyalty, and In-Store Experiences | NGA Interview

In this interview from the NGA show floor, Dylan Queen, VP of Marketing and Operations at Queens Price Shopper, shares insights on how independent grocers can leverage technology and innovative strategies to compete in a saturated market. Queen discusses the role of artificial intelligence in retail pricing, the importance of…

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March 11, 2024

Wiliot: The Game-Changing IoT Tags For Retail & Supply Chain

Discover how Wiliot's revolutionary IoT tags are transforming retail technology and supply chain tracking. In this interview, Thaddeus Segura, Vice President of Data Products & Algorithms at Wiliot, discusses their innovative Bluetooth-connected tags that provide real-time inventory management, freshness monitoring, and omni-channel fulfillment solutions. Learn about the advantages of Willot's…

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March 11, 2024

Protecting Your Gen AI Marketing Content

Mary Newcomer Williams, Assistant General Counsels Microsoft, shares her tips and tricks for how marketers can protect their Gen AI marketing content. Watch the full video here: https://www.youtube.com/watch?v=jiSan3K_F7Y #retail #retailing #grocery #conveniencestores #cpg #branding #advertisingandmarketing #onlineshopping #shoppingandtheretailindustry #supplychainmanagement Chris Walton Anne Mezzenga

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March 11, 2024

Defining Responsible Ai

Michael Brick, Assistant General Counsels Microsoft, defines the too often vague term, “Responsible AI.” Watch the full video here: https://www.youtube.com/watch?v=jiSan3K_F7Y #retail #retailing #grocery #conveniencestores #cpg #branding #advertisingandmarketing #onlineshopping #shoppingandtheretailindustry #supplychainmanagement Chris Walton Anne Mezzenga

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March 11, 2024

Using Gen AI To Successfuly Support Customers Post Purchase

Mary Newcomer Williams, Assistant General Counsels Microsoft, highlights the important considerations to take into account if a retailer wants to leverage AI for post-purchase customer support. Watch the full video here: https://www.youtube.com/watch?v=jiSan3K_F7Y #retail #retailing #grocery #conveniencestores #cpg #branding #advertisingandmarketing #onlineshopping #shoppingandtheretailindustry #supplychainmanagement Chris Walton Anne Mezzenga

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March 11, 2024

Ensuring Accuracy With Gen AI Responses

Mary Newcomer Williams, Assistant General Counsels Microsoft, discusses the many levels of identifying and ensuring accuracy within the deployment of AI. Watch the full video here: https://www.youtube.com/watch?v=jiSan3K_F7Y #retail #retailing #grocery #conveniencestores #cpg #branding #advertisingandmarketing #onlineshopping #shoppingandtheretailindustry #supplychainmanagement Chris Walton Anne Mezzenga

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March 11, 2024

Successfully Training Your Gen AI Model

Mary Newcomer Williams, Assistant General Counsels Microsoft, talks about the importance of training your AI models and understanding how they actually work. Watch the full video here: https://www.youtube.com/watch?v=jiSan3K_F7Y #retail #retailing #grocery #conveniencestores #cpg #branding #advertisingandmarketing #onlineshopping #shoppingandtheretailindustry #supplychainmanagement Chris Walton Anne Mezzenga

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March 11, 2024

Developing Your AI Governance Process

Michael Brick, Assistant General Counsels Microsoft, highlights why having a strong governance approach to deploying AI within a retail organization may be a secret ingredient to long-term success. Watch the full video here: https://www.youtube.com/watch?v=jiSan3K_F7Y #retail #retailing #grocery #conveniencestores #cpg #branding #advertisingandmarketing #onlineshopping #shoppingandtheretailindustry #supplychainmanagement Chris Walton Anne Mezzenga

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March 11, 2024

Why Microsoft Is Sharing Best Practices

Mary Newcomer Williams, Assistant General Counsels Microsoft, talks about the value of sharing and leveraging best practices when it comes to deploying AI. Watch the full video here: https://www.youtube.com/watch?v=jiSan3K_F7Y #retail #retailing #grocery #conveniencestores #cpg #branding #advertisingandmarketing #onlineshopping #shoppingandtheretailindustry #supplychainmanagement Chris Walton Anne Mezzenga

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March 11, 2024

Applying AI To Supply Chain & Logistics

Michael Brick, Assistant General Counsels Microsoft, talks about responsibly applying AI within supply chain and logistics. Watch the full video here: https://www.youtube.com/watch?v=jiSan3K_F7Y #retail #retailing #grocery #conveniencestores #cpg #branding #advertisingandmarketing #onlineshopping #shoppingandtheretailindustry #supplychainmanagement Chris Walton Anne Mezzenga

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March 8, 2024

Fast Five Shorts | The RealReal Is Planning More Stores

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: The Realreal Planning More Stores For the full episode head here: https://youtu.be/DAgLFDbnEGo

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March 8, 2024

Fast Five Shorts | Sam’s Club To Open New Design Studio

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Sam’s Club Opening New Design Studio For the full episode head here: https://youtu.be/DAgLFDbnEGo

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March 8, 2024

Fast Five Shorts | Whole Foods To Introduce Smaller Daily Shop Store

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Whole Foods Introducing A Smaller Daily Shop Store For the full episode head here: https://youtu.be/DAgLFDbnEGo

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March 8, 2024

Fast Five Shorts | Target Announces New Circle 360 Membership

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Target Announcing Its New Circle 360 Membership For the full episode head here: https://youtu.be/DAgLFDbnEGo

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March 8, 2024

Fast Five Shorts | What Was Wendy’s Thinking?

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: What Wendy’s Was Thinking? For the full episode head here: https://youtu.be/DAgLFDbnEGo

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March 7, 2024

The Benefits Of Testing Mixed Media Models

Beth McKigney , SVP, Measurement & Technology Solutions Ovative Group, discusses the various benefits of testing mixed media models in retail. Watch the full video here: https://www.youtube.com/watch?v=rskmTj1ehyk #retail #retailing #grocery #conveniencestores #cpg #branding #advertisingandmarketing #onlineshopping #shoppingandtheretailindustry #supplychainmanagement Chris Walton Anne Mezzenga

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March 7, 2024

Most Models Are Wrong, Some Of Them Are Useful

Troy Neidermire, VP - Measurement & Enabling Solutions Ovative Group, explains what he means when he says, “Most models are wrong, but some are useful.” Watch the full video here: https://www.youtube.com/watch?v=rskmTj1ehyk #retail #retailing #grocery #conveniencestores #cpg #branding #advertisingandmarketing #onlineshopping #shoppingandtheretailindustry #supplychainmanagement Chris Walton Anne Mezzenga

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March 7, 2024

The Number One Thing Marketing Can Do Now

Troy Neidermire, VP - Measurement & Enabling Solutions Ovative Group, shares the #1 thing marketers can do right now to ensure success. Watch the full video here: https://www.youtube.com/watch?v=rskmTj1ehyk #retail #retailing #grocery #conveniencestores #cpg #branding #advertisingandmarketing #onlineshopping #shoppingandtheretailindustry #supplychainmanagement Chris Walton Anne Mezzenga

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March 7, 2024

New, Responsive, Measurement Metrics

Beth McKigney, SVP, Measurement & Technology Solutions Ovative Group, discusses the rise of new, more responsive measurement metrics being introduced to the retail industry. Watch the full video here: https://www.youtube.com/watch?v=rskmTj1ehyk #retail #retailing #grocery #conveniencestores #cpg #branding #advertisingandmarketing #onlineshopping #shoppingandtheretailindustry #supplychainmanagement Chris Walton Anne Mezzenga

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March 7, 2024

Strategies That Make Retailers Successful

Troy Neidermire, VP - Measurement & Enabling Solutions Ovative Group, explains which strategies are more likely to make retailers more successful than others. Watch the full video here: https://www.youtube.com/watch?v=rskmTj1ehyk #retail #retailing #grocery #conveniencestores #cpg #branding #advertisingandmarketing #onlineshopping #shoppingandtheretailindustry #supplychainmanagement Chris Walton Anne Mezzenga

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March 7, 2024

Enterprise Marketing Return

Beth McKigney, SVP, Measurement & Technology Solutions Ovative Group, talks in depth about Enterprise Marketing Return, aka EMR and a better way to measure marketing impact. Watch the full video here: https://www.youtube.com/watch?v=rskmTj1ehyk #retail #retailing #grocery #conveniencestores #cpg #branding #advertisingandmarketing #onlineshopping #shoppingandtheretailindustry #supplychainmanagement Chris Walton Anne Mezzenga

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March 7, 2024

Target’s Big Circle Perk, Wendy’s Surge Pricing Backlash & Whole Foods Get Smaller

In this episode of the Omni Talk Retail Podcast, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle, Chris and Anne discuss the latest retail news and trends, including Target's new Circle 360 membership program, The RealReal's push to open more stores, Sam's Club's new design…

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March 5, 2024

Responsible AI in Retail: Microsoft Experts Discuss Use Cases, Governance & Ethics

In this Omni Talk podcast episode, Microsoft Assistant General Counsels Michael Brick and Mary Newcomer Williams dive deep into responsible AI practices for retail applications. Discover how generative AI is transforming customer experiences, content creation, and supply chain operations. Learn about Microsoft's AI governance framework, key ethical considerations, and legal…

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March 5, 2024

How Do Bank Loyalty Programs Differ For Retailers And CPGs

Tom Burgess, President at Snipp Interactive, dives in to the difference of experience and benefits for retailers and CPGs that leverage bank loyalty programs. Watch the full video here: https://www.youtube.com/watch?v=r9cJfuHqNlE #retail #retailing #grocery #conveniencestores #cpg #branding #advertisingandmarketing #onlineshopping #shoppingandtheretailindustry #supplychainmanagement Chris Walton Anne Mezzenga

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