Videos

May 26, 2022

Wayfair Opens Storefront For Its AllModern Brand

In the latest edition of the Omni Talk Fast Five, sponsored by Microsoft, The Alvarez & Marsal Consumer & Retail Group, Takeoff, and Sezzle, Anne Mezzenga and Chris Walton discuss: Wayfair Opening A Storefront For Its AllModern Brand For the full episode head here: https://omnitalk.blog/2022/05/26/fast-five-video-amazon-style-debuts-walmart-misfires-so-badly-on-drones-nordstrom-closes-its-trunk/

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May 26, 2022

Firework Raises $150M To Help Retailers With Live Commerce

In the latest edition of the Omni Talk Fast Five, sponsored by Microsoft, The Alvarez & Marsal Consumer & Retail Group, Takeoff, and Sezzle, Anne Mezzenga and Chris Walton discuss: Firework Raising $150M To Help Retailers With Live Commerce For the full episode head here: https://omnitalk.blog/2022/05/26/fast-five-video-amazon-style-debuts-walmart-misfires-so-badly-on-drones-nordstrom-closes-its-trunk/

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May 26, 2022

Ask An Expert | A Mid-Year Report On Livestream Commerce With Firework CEO Vincent Yang

Livestreaming, and specifically Firework, was the #1 hot topic coming out of Shoptalk this year. So Omni Talk Retail invited Firework CEO and Co-Founder Vincent Yang back to provide his mid-year report on the state of livestreaming across retail for the latest installment of our Ask An Expert Series. Chris…

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May 26, 2022

What To Consider When Staffing Your Contact Center, The Heart Of Your Brand

What should you consider when staffing the heart of your #brand, the customer #contactcenter? In our latest #askanexpert series, Chris Walton and Anne Mezzenga ask the experts, Talkdesk's Antonio Gonzalez and Génesis Miranda Longo how #retailers and #brands should approach this. See what they had to say in this clip.…

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May 26, 2022

Target offers $10 manicures in 10 minutes

Target "nails" it again in getting the omnichannel retail tech right via @nailslikeclockwork's Mini-Cure technology. Here's a quick rundown of how it works. #omnichannel #retailmarketing #retailmerchandising #retailer #retaillife #retaildesign #retail #retailshop #retaildisplay #retailarbitrage

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May 25, 2022

Your Contact Center Is The Heart Of Your Brand, Are You Treating It As Such?

Your #contactcenter Is The Heart Of Your #Brand, Are You Treating It As Such? In the latest Omni Talk Retail #askanexpert series, Chris Walton and Anne Mezzenga sit down with Talkdesk's Génesis Miranda Longo and Antonio Gonzalez and in this clip, Génesis blows them away reminding them of the role…

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May 25, 2022

No more waiting in line with Verizon!

No more waiting in line with Verizon's 24/7 Pickup Lockers located nationwide! #retailmarketing #omnichannel #retailmerchandising #retailbusiness #retail #businessstrategy

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May 24, 2022

Labor Shortages Aren't Just Impacting The Store

#Labor shortages aren't just hitting #stores, #IT teams that support #retailtech #instore are feeling the impact too. In the latest #Spotlight Series, Chris Walton and Anne Mezzenga sit down with HP's Cory McElroy and Rafay's Haseeb Budhani to talk about how and when #retailers should utilize partners to augment their…

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May 24, 2022

H-E-B went BIG on their New Store Concept

What does this mean for department stores in the long run? Find out more about HE's new store concept. #retail #marketingstrategy #supply #retailer #marketresearch #retailmarketing #retailmerchandising #retailbusiness #retailshop #b2c #customerexperience

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May 23, 2022

Build Vs. Buy - How To Make The Call With Rafay CEO Haseeb Budhani

Build Vs. Buy - How To Make The Call With Rafay CEO Haseeb Budhani In the latest Omni Talk Retail #Spotlight Series, Chris Walton, and Anne Mezzenga sit down with #rafay's Haseeb Budhani and HP's Cory McElroy to talk about flipping the script on the traditional build v. buy discussion…

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May 23, 2022

Spotlight Series | Battling Account Takeover Fraud With Signifyd CMO Indy Guha

In the latest edition of the Omni Talk Retail Spotlight Video Series, Chris Walton and Anne Mezzenga sit down with Signifyd’s CMO Indy Guha to learn all they can about the latest fiendish effort being used to defraud consumers, aka Account Takeover (or AKO, if you are in the know).…

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May 23, 2022

Publix Offers 15 minute Delivery via Instacart

Publix's new nano-fulfillment partnership with Instacart going for that 15-minute delivery. #omnichannel #retailmarketing #retailmerchandising #retailer #retaillife #retaildesign #retail #retailshop #retaildisplay #retailarbitrage

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May 20, 2022

Correcting Pricing And Promotion Errors In Store Instantly Boosts Sales, Here's How You Automate It.

Start with fixing #pricing and #promotion errors #instore and you'll immediately see an increase in sales. Catch this clip from Chris Walton and Anne Mezzenga's latest Spotlight Series Interview with Scandit CTO & Co-Founder Christian Floerkemeier to see how #retailers can create a process to #automate pricing and promotion and…

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May 20, 2022

Target & Walmart Q1 Earnings Reports And The Road Ahead For Big Box Retail

In the latest edition of the Omni Talk Fast Five, sponsored by Microsoft, The Alvarez & Marsal Consumer & Retail Group, Takeoff, and Sezzle, Anne Mezzenga and Chris Walton and David Ritter and Mike Simoncic of the Alvarez & Marsal Consumer & Retail Group discuss: Target & Walmart Q1 Earnings…

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May 20, 2022

Walmart's New College Grad Recruiting Program

In the latest edition of the Omni Talk Fast Five, sponsored by Microsoft, The Alvarez & Marsal Consumer & Retail Group, Takeoff, and Sezzle, Anne Mezzenga and Chris Walton and David Ritter and Mike Simoncic of the Alvarez & Marsal Consumer & Retail Group discuss:Walmart's New College Grad Recruiting Program…

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May 20, 2022

Instacart Quietly IPOs

In the latest edition of the Omni Talk Fast Five, sponsored by Microsoft, The Alvarez & Marsal Consumer & Retail Group, Takeoff, and Sezzle, Anne Mezzenga and Chris Walton and David Ritter and Mike Simoncic of the Alvarez & Marsal Consumer & Retail Group discuss: How Instacart Quietly IPOs For…

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May 20, 2022

Peloton Releases Earnings And Considers Wholesale Relationships

In the latest edition of the Omni Talk Fast Five, sponsored by Microsoft, The Alvarez & Marsal Consumer & Retail Group, Takeoff, and Sezzle, Anne Mezzenga and Chris Walton and David Ritter and Mike Simoncic of the Alvarez & Marsal Consumer & Retail Group discuss:Peloton Releasing Earnings And Considering Wholesale…

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May 20, 2022

Zara Institutes Fee Online Returns For Customers In The UK

In the latest edition of the Omni Talk Fast Five, sponsored by Microsoft, The Alvarez & Marsal Consumer & Retail Group, Takeoff, and Sezzle, Anne Mezzenga and Chris Walton and David Ritter and Mike Simoncic of the Alvarez & Marsal Consumer & Retail Group discuss: Zara Instituting A Fee Online…

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May 20, 2022

Amazon's New 'Buy With Prime' Feature

Bringing Prime shopping to other online retailers is a smart move by Amazon, but what does it mean for Prime members? #retail #supply #retailer #marketresearch #retailmarketing #retailmerchandising #retailbusiness #retailshop #b2c #customerexperience

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May 19, 2022

Fast Five | Target & Walmart's Earnings, Instacart's IPO, & Zara Charging For Returns

In today's episode of the Omni Talk Retail Fast Five podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, and Sezzle, David Ritter and Michael Simoncic join Chris and Anne to discuss: What to make of Target and Walmart’s earnings this week How warm and fuzzy we should…

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May 19, 2022

American Eagle’s New Supply Chain Strategy Matters

What American Eagle's "Uber-Ize" strategy means for the future of apparel retailers. #retailmarketing #omnichannel #retailmerchandising #retailbusiness #retail

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May 18, 2022

Ask An Expert | The Future Of Customer Service & Loyalty

Amid the ever-increasing omnichannel nature of our retail experiences, it can be difficult to know how best to solve customer issues when they arise. It isn’t as simple as just having great person-to-person customer service anymore. So Omni Talk is pleased to announce that Talkdesk’s Genesis Miranda Longo, Head of…

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May 18, 2022

Tech Must Make Associates' Lives Simpler If It's Going To Be Successful

"#Tech Must Make Your #Associates' Lives Simpler If It's Going To Be Successful." -Christian Floerkemeier It may seem simple, but it was one of the most poignant takeaways from Chris Walton and Anne Mezzenga's #linkedinlive event with Scandit's Christian Floerkemeier yesterday. If you missed it, you can catch the full…

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May 18, 2022

Spotlight Series | Turning Everything From Phones To Floor Scrubbers Into Smart Retail Devices

What devices in your store could be working harder for you? That is the question we posed to Scandit CTO and Co-Founder Christian Floerkemeier in our latest Omni Talk Retail Spotlight Series. Chris Walton and Anne Mezzenga discuss with Christian: - How everything from an iPhone to a floor scrubber…

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