Videos

April 18, 2024

The Now, Next, And Future Of Video Commerce

William Cladek, SVP of Revenue at Firework, talks about video commerce's trajectory: from today's engaging formats to future AI-driven personalization and immersive VR shopping. The best is yet to come! #RetailRevolution Watch the full video here: https://www.youtube.com/watch?v=v5M6l9PkFc8&t=6s #retail #retailing #grocery #conveniencestores #cpg #branding #advertisingandmarketing #onlineshopping #shoppingandtheretailindustry #supplychainmanagement Chris Walton Anne…

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April 18, 2024

The Challenges Of Building Your Own 11 Concierge Solution

William Cladek, SVP of Revenue at Firework, talks about the challenges in crafting a 1:1 concierge solution: steep costs, complex tech, scalability issues, and continuous upkeep. Watch the full video here: https://www.youtube.com/watch?v=v5M6l9PkFc8&t=6s #retail #retailing #grocery #conveniencestores #cpg #branding #advertisingandmarketing #onlineshopping #shoppingandtheretailindustry #supplychainmanagement Chris Walton Anne Mezzenga

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April 18, 2024

Empowering Retail Success: Insights from IKEA’s Chief People Officer At The World Retail Congress

Join us for an enlightening session from the VusionGroup studio at the World Retail Congress in Paris. In this exclusive interview, Chris Walton and Anne Mezzenga delve into a transformative discussion with Ulrika Biesert, Chief People Officer of the Ingka Group, the organization behind IKEA. Discover how IKEA integrates Swedish…

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April 18, 2024

Lego's Secret to Retail Success: Engaging Experiences, Omni Journeys & AI With Martin Urrutia Islas

Join Omni Talk's Chris Walton and Anne Mezzenga as they speak with Martin Urrutia Islas, Global Head of Retail Innovation and Experience at Lego, live from the VusionGroup studio at the World Retail Congress in Paris. In this exclusive interview, Martin shares the secrets behind Lego's success in creating engaging…

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April 18, 2024

REI's Susan Viscon on Driving Racial Equity In The Outdoor Industry With Path Ahead Ventures

In this exclusive interview recorded live from the VusionGroup studio at the World Retail Congress in Paris, Susan Viscon, VP and Executive Director of Path Ahead Ventures at REI, sits down with Omni Talk's Chris Walton and Anne Mezzenga to discuss the groundbreaking venture fund aimed at supporting entrepreneurs of…

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April 18, 2024

DFI Retail Group CEO Scott Price On Sustainability, Transformation & The Future of Asian Retail

In this exclusive interview from the VusionGroup studio at the World Retail Congress in Paris, Scott Price, CEO of DFI Retail Group, sits down with Omni Talk's Chris Walton and Anne Mezzenga to discuss the critical issues shaping the future of retail in Asia. With over 11,000 stores across 13…

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April 18, 2024

Kmart Australia's Secrets To Success: Exclusive Interview With Managing Director Ian Bailey

In this exclusive interview with Omni Talk recorded in the VusionGroup studio live at the World Retail Congress in Paris, Ian Bailey, Managing Director of Kmart Group Australia, shares fascinating insights into the world of Australian retail. Discover how Kmart Australia differentiates itself through its strong focus on own brands,…

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April 18, 2024

Retailers: Adapt Your Strategy Now | Consumer Sentiment Survey Reveals Critical Insights

In this exclusive 5 Insightful Minutes interview, Chad Lusk, Managing Director at the A&M Consumer and Retail Group, shares eye-opening insights from their latest consumer sentiment survey. Discover how the economic downturn is impacting consumer spending trends, particularly among high-income households, and learn how retailers can adapt their strategies in…

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April 18, 2024

Canadian Walmart Stores Of The Future, Gopuff & Something New Called “Aldigo”

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle, Chris and Anne discussed: - Walmart Canada’s big store of the future reveal (Source: Canadian Grocer) - Gopuff’s debut of “Powered by Gopuff” (Source: Chain Store Age)…

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April 17, 2024

Amazon VP Dilip Kumar Sets The Record Straight On The Future Of Just Walk Out Technology

In this exclusive and candid interview with Omni Talk, Dilip Kumar, Amazon's VP of AWS Applications, sets the record straight on the company's groundbreaking Just Walk Out technology and Amazon Dash Carts. Kumar discusses the decision to pull Just Walk Out from Amazon Fresh stores, explaining how Dash Carts are…

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April 12, 2024

Fast Five Shorts | Eclipse Soundtracks, JCP Splurge, and More!

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: A lightning round of questions around Eclipse Soundtracks, JCP Splurges, and More! For the full episode head here: https://youtu.be/6L4-pympUzo

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April 11, 2024

Fast Five Shorts | Did Home Depot Just Spend A Boatload To Acquire SRS?

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: If Home Depot Just Spend A Boatload To Acquire SRS For the full episode head here: https://youtu.be/6L4-pympUzo

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April 11, 2024

Fast Five Shorts | Did Costco Hit A Home Run With Ozempic?

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: If Costco Hit A Home Run With Ozempic? For the full episode head here: https://youtu.be/6L4-pympUzo

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April 11, 2024

Fast Five Shorts | What Does Kroger Shutting Down Its Spoke Facilities Say About E-grocery?

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: What Kroger Shutting Down Its Spoke Facilities Says About E-grocery? For the full episode head here: https://youtu.be/6L4-pympUzo

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April 11, 2024

Fast Five Shorts | Why Would Target Not Want Its Self-Checkout Camera To Leak Out?

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Why Would Target Not Want Its Self-Checkout Camera To Leak Out? For the full episode head here: https://youtu.be/6L4-pympUzo

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April 11, 2024

Fast Five Shorts | Why Is Amazon Pulling Just Walk Out From Amazon Fresh & Whole Foods?

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Why Amazon Is Pulling Just Walk Out From Amazon Fresh & Whole Foods? For the full episode head here: https://youtu.be/6L4-pympUzo

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April 11, 2024

The Future of Retail: Video Commerce, AI Assistants, and Humanized E-commerce

In this episode of the Omni Talk Ask An Expert Podcast Series, Chris Walton and Anne Mezzenga sit down with Billy Cladek, SVP of Revenue at Firework, to discuss the latest trends in retail technology. They explore how video commerce, digital showrooms, and AI chat assistants are revolutionizing e-commerce by…

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April 11, 2024

Amazon’s Just Walk Out Noise, Target’s Self-checkout Cameras & Why Kroger Spoke To Soon

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle, Chris and Anne discussed: - The real reasons why Amazon would pull its Just Walk Out Technology out of its Fresh grocery stores and Whole Foods stores…

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April 9, 2024

What Victoria’s Secret Chief Customer Officer Is Prioritizing In 2024

Christine Rupp, Chief Customer Officer Victoria’s Secret & Co., lays out her top priorities for 2024. From enhancing customer intimacy to leveraging cutting-edge tech, the future looks bright and bold. Watch the full video here: https://www.youtube.com/watch?v=MDSznGDUL9Y&t=13s #retail #retailing #grocery #conveniencestores #cpg #branding #advertisingandmarketing #onlineshopping #shoppingandtheretailindustry #supplychainmanagement Chris Walton Anne Mezzenga

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April 9, 2024

How Victoria’s Secret Is Uniquely Engaging Customers

Christine Rupp, Chief Customer Officer Victoria’s Secret & Co., on all the innovative ways Victoria's Secret is engaging with customers. From personalized experiences to tech-driven solutions, they're setting new standards in retail. Watch the full video here: https://www.youtube.com/watch?v=MDSznGDUL9Y&t=13s #retail #retailing #grocery #conveniencestores #cpg #branding #advertisingandmarketing #onlineshopping #shoppingandtheretailindustry #supplychainmanagement Chris Walton…

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April 9, 2024

How Victoria’s Secret Is Approaching Loyalty

Christine Rupp, Chief Customer Officer Victoria’s Secret & Co., talks about Victoria's Secret's fresh approach to loyalty and how they're redefining engagement and rewards to elevate the customer experience. Watch the full video here: https://www.youtube.com/watch?v=MDSznGDUL9Y&t=13s #retail #retailing #grocery #conveniencestores #cpg #branding #advertisingandmarketing #onlineshopping #shoppingandtheretailindustry #supplychainmanagement Chris Walton Anne Mezzenga #shoptalk

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April 9, 2024

How Victoria’s Secret Is Leveraging RFID

Christine Rupp, Chief Customer Officer Victoria's Secret, describes how Victoria's Secret is using RFID to transform retail, and why she looks forward to its impact on inventory management, customer experience, and sustainability. Watch the full video here: https://www.youtube.com/watch?v=MDSznGDUL9Y&t=13s #retail #retailing #grocery #conveniencestores #cpg #branding #advertisingandmarketing #onlineshopping #shoppingandtheretailindustry #supplychainmanagement Chris Walton…

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April 9, 2024

Transforming The Store Design

Listen to Christine Rupp, Chief Customer Officer Victoria’s Secret & Co., as she unveils a new innovative approach to store design that's set to revolutionize the way you shop. From immersive layouts to interactive displays, and how they're creating spaces that captivate and inspire. Watch the full video here: https://www.youtube.com/watch?v=MDSznGDUL9Y&t=13s…

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April 9, 2024

How Victoria’s Secret Is Using Fit Technology

Christine Rupp, Chief Customer Officer Victoria’s Secret & Co., shares her insights into how they're leveraging cutting-edge technology to ensure the perfect fit for every body type. Watch the full video here: https://www.youtube.com/watch?v=MDSznGDUL9Y&t=13s #retail #retailing #grocery #conveniencestores #cpg #branding #advertisingandmarketing #onlineshopping #shoppingandtheretailindustry #supplychainmanagement Chris Walton Anne Mezzenga #shoptalk

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