Episodes

Jan. 18, 2022

132 - Making Them Wrong Doesn't Make Us Right

How do we guide our tribes; our team, our patients, and our community, to navigate the way the world has become over these last couple of years? We have all been faced with objections, concerns, and pushback, both inside and outside of our practices. As we face this heaviness and negativity of wha…
Jan. 11, 2022

131 - 2 Guys, 6 Multi-Million-Dollar Businesses, 1 Conversation

A Remarkable Interview with Dr. Erik Kowalke and Dr. Stephen Franson. Listen-in on a conversation between two of Chiropractic’s best business minds (Dr. Erik Kowalke and Dr. Stephen Franson) as they share insights, secrets, and lessons learned while building 6 multi-million-dollar businesses betw…
Jan. 4, 2022

130 – The Year Ahead: Forecast for 2022

Welcome to 2022, it’s time to elevate your expectations! In the spirit of creating a theme for the year, in this episode, we are excited to release the theme for 2022. While 2020 was the year of the Pivot and 2021 was the year for agility, 2022 is the year of Resilience. We want to recognize you fo…
Dec. 28, 2021

129 - The Year In Review: 3 Take-Aways from 2021

Episode Highlights 08:16 – Dr. Stephen leads the conversation with the APPEAR Process and the importance of reviewing the past year in order to make progress in the next. 09:21 – Dr. Stephen discusses his first big take-away ...
Dec. 21, 2021

128 - Now to Next: Year Ahead

What are the three to five big changes that you are committed to making so that you'll go and grow from now to the next? In part one of this series, Dr. Stephen discussed the importance of assessing your last 12 months based on your vision and goals that you have set for your success. Now that yo…
Dec. 14, 2021

127 - Last to Now: Year in Review

2021 is coming to its close and what better time is there to take a look back and assess the last year and determine what you want to achieve in 2022. In this two-part series, Dr. Stephen takes us through the first valuable exercise that will help you get on your way to the successful practice y…
Dec. 7, 2021

126 - Do You Have Energy Issues? (Crazy 8, Part 8)

Your business is simply a reflection of your ENERGY…. Your energy and your Team’s energy. As the Remarkable CEO (Chief Energy Officer), your job is to collect and direct the limited resources of your team. If you don’t, you’re only warming surfaces and not starting fires. In this episode we unpac…
Nov. 30, 2021

125 - Where are SKILLS Holding You Back? (Crazy 8 Part 7)

Good news: you don’t have to be awesome at everything, you have to build a Team that’s awesome at everything. It requires a wide variety of SKILLS to run a remarkable practice, so it’s no surprise to find capacity blocks all over the place in the “skills category”. Because of this, you want to be c…
Nov. 23, 2021

124 - Do You Want to Stay Small? (Crazy 8 Part 6)

Systems are the essence for creating predictable positive outcomes. Unless you want to stay small, everything has to be systematized. Let’s take a look at the 15 primary functions of your business and score how systematized each area is functioning. Your practice will remain heavy and hard wherever…
Nov. 16, 2021

123 - Where is Your Team Holding You Back? (Crazy 8 Part 5)

There is a 95% chance that your TEAM is holding back your growth. We have identified the four primary areas where CEOs get things wrong with their team. Personnel issues can be tough to see - and tougher to solve. This episode can help make this easier. The right questions to ask right now are: …
Nov. 9, 2021

122 - Physical Plant Capacity Blocks (Crazy 8 Part 4)

The physical space of your practice dictates how your practice flows. Your practice layout determines how your team functions. Your floor plan drives how your patients move through your practice. Does the design and the layout of your practice create an experience that facilitates or limits transfo…
Nov. 2, 2021

121 - Logistical Capacity Block [Crazy 8 Part 3]

Nowadays...convenience is everything. Logistical Capacity Blocks in your practice may prevent growth, stunt your income and limit your impact potential. In this episode, we identify the most common logistical blocks that limit your capacity. Logistics may not be a “show stopper”...but they can be a…
Oct. 26, 2021

120 - Do You Have a Mental Block?

“If you can’t see it...you can’t be it.” The question for the CEO remains how well do you see it and do you really believe it? If you can’t see it or wrap your mind around it, how can you expect that of your team or your patients whom you lead? The question is not “if” but “where” is there a menta…
Oct. 19, 2021

119 – Where Does Your Philosophy Run Out?

Where do you run out of philosophy? Do you find yourself running up against the limitation of your philosophy? The past two years have certainly been challenging - and we are guessing that your philosophy has been rigorously tested. It’s become abundantly clear that what the world needs now is chi…
Oct. 12, 2021

118 – These Should Drive You Crazy

The question is not, “Do I have a capacity block here?” The question is, “To what degree is THIS a Capacity Block in my business?” Capacity blocks create resistance and stop growth. We have analyzed hundreds of practices and identified 8 specific “root causes” that should drive you crazy because…
Oct. 5, 2021

117 – You Don’t Get What You Want… You Get What You Tolerate (Part 3)

Right now, you have exactly the business you deserve. For some of you, that feels great because it lands like a “congratulations!” For some of you, it lands differently. You may find that convicting...uncomfortable...frustrating. All of these are great - because CEO’s operate from BRUTAL FACTS. Thi…
Sept. 28, 2021

116 - You Don't Get What You Want...You Get What You Model (Part 2)

Are you a leader worth following? Are you modeling the behaviors you want to see from your people? As the CEO, YOU are the high-water mark. Your people will never sustainably surpass your commitment, your discipline or your execution. Your Team’s behaviors will reflect your behavior. The same can b…
Sept. 21, 2021

115 - You Don't Get What You Want...You Get What You Measure (Part 1)

Are you growing your business or telling yourself stories? It’s time to stop telling stories and start measuring the specific activities that drive outcomes that you want. What do you want, CEO? What specific behaviors drive those outcomes? That is what you should measure...and that is what you sh…
Sept. 14, 2021

114 - CEOs Know: People Are Cheap and Lazy

Human beings are economists and hardwired to be cheap and lazy...no offense, it’s true! Failure to address behavior economics is why so many businesses struggle and exactly why the remarkable business thrives! Doing value economy well means delivering on all four elements: Create Value, Deliver Val…
Sept. 7, 2021

113 - Stop Making It So Hard to Stay Under Care

Being a chiropractic patient is hard enough, are you making it harder than it needs to be? As the CEO, your goal should be to make the experience for everyone involved, each step of the journey, easy and awesome. How easy is it to be a patient in your office? In this episode we encourage you to au…
Aug. 31, 2021

112 - Improve Results by 15% to 35% Doing This One Thing

Imagine you could predictably increase results by 15-35% across your entire business bottom line by doing one thing...would you do it? When it comes to clinical outcomes, behavior economics reports that when a trusted authority measures outcomes of an individual, the measurable improvement is exact…
Aug. 24, 2021

111 - Turning Believers into Understanders at the Better Results Faster Workshop

As the CEO, you love LEVERAGE! There is no more highly leveraged step in your patient process than THE WORKSHOP! One a patient goes to workshop, every visit gets easier... If a patient does not go to workshop – every subsequent visit gets harder. The purpose of the workshop is to: 1. Challenge…
Aug. 17, 2021

110 - Table Talk Drives Long-Term Care

Table Talk, Patient Education, Talking Tic’... No matter what you call it – Consistent, meaningful and productive patient education is one of the most important (and challenging) skill sets to master as a chiropractor. The ability to challenge and shape belief systems, inform and compel people to…
Aug. 10, 2021

109 - All Long-Term, Successful Relationships Start with Solid Expectations & Agreements

If you agree that losing patients is off purpose and bad for business, then this is the episode for you! We studied thousands of our most successful patient relationships – and then studied hundreds of our Coaching Clients’ practices and discovered the #1 key to patient retention: Solid Expectatio…