4.4 The Roadblocks of Admissions Advisors: An Insider's Perspective
#motivatewithkat
In this episode, I am joined by three industry veterans, Dayna Lee, Vanetia Moore, and Didtra White who share their insights and experiences. The conversation focuses on the impact of turnover on students and the need for leaders and executives to understand and address the issue to retain talented professionals.
In addition we explore the high turnover in higher education admissions departments. The guest speakers share their insight about the reasons behind the turnover, including advisors not meeting expectations or feeling that sales is not their forte. Moreover, the speakers emphasize that leaders have a significant impact on their team by encouraging and trusting them.
In this video, you will be able to learn:
High turnover in higher education admissions departments
Challenges faced by admissions advisors
Lack of support and trust from management
Unrealistic expectations and pressure from leadership
Balancing the needs of students and the demands of the job
The importance of building relationships with students
Financial obstacles faced by students and the role of admissions in addressing them
The impact of toxic work environments on advisors
The disconnect between upper management and frontline advisors
The decision to leave the admissions field and reasons for doing so
Timestamp of this Podcast
00:00:09 High turnover in higher education.
00:02:37 Why choose higher education?
00:06:43 Diversity of students and impact.
00:10:42 Changing lives through education.
00:12:09 Admissions can be challenging but fun.
00:17:21 Admissions advisors face significant challenges.
00:23:27 Education system challenges.
00:29:02 Admissions teams need better support.
00:31:09 Unrealistic expectations and lead flow.
00:37:46 Workplace pressure and lack of support.
00:39:54 Leaders must support and trust their team.
00:44:03 Leaders need positive impact and consistency.
00:50:18 Leaders need proper leading.
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About our guests:
Venetia Lewis is working as Medical Biller and Coder which is the largest consortium in the US with a purpose to help physicians with appropriate solutions to all their billing related problems.
Website: https://www.medicalbillersandcoders.com/about-us.aspx
Instagram: https://www.instagram.com/lady_vee46?igshid=MzRlODBiNWFlZA%3D%3D
Dayna Lee is the owner of Savannah Wine Institute
Instagram: https://www.instagram.com/savannahwineinstitute?igshid=MzRlODBiNWFlZA%3D%3D
Didtra White is the Workforce development coordinator for a non-profit.
Tiktok: @dadeevahden