4.3 The Delegation Dilemma: Overcoming the Urge to Micromanage

In this episode, I discuss the issue of high turnover in sales teams, specifically in the admissions departments. I highlight micromanagement as a major cause of this problem and encourage leaders to reflect on whether they may be contributing to it. Furthermore, I will share my personal experience as a new leader and emphasize the importance of stepping back and observing before making changes. The episode also provides four key indicators of micromanagement to help leaders identify if they are guilty of it. The episode aims to address the issue and prevent further loss of team members due to micromanagement.

Timestamp of this Podcast

00:00:28 - Micromanagement is a major cause of high turnover.

00:00:53 - Sharing personal experience of being a micromanager in the past.

00:01:55 - Emphasizing the need to address the issue to prevent losing team members.

00:02:01 - First sign: Having a hard time delegating due to lack of trust. Constantly checking in instead of giving space.

00:04:19 - Second sign: Needing approval for every task instead of trusting staff's expertise.

00:06:43 - Third sign: Needing to be CC'd on everything shows lack of trust in staff.

00:09:25 - Fourth sign: Discouraging independent decision making and disregarding others' opinions.

00:11:56 - Encouraging leaders to put themselves in their team's shoes.

00:13:37 - Conclusion and encouragement for leaders to improve.

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