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Sept. 23, 2023

Engaging Consumers through Last Mile Delivery with Shipt’s Katie Stratton

Engaging Consumers through Last Mile Delivery with Shipt’s Katie Stratton
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The CPG Guys

The CPG Guys are joined by Katie Stratton, Chief Growth Officer at Shipt which provides personal shopping and delivery and is available to 80% of households in more than 5,000 U.S. cities.

Follow Katie Stratton on LinkedIn at: https://www.linkedin.com/in/katieserkinstratton
Follow Shipt on LinkedIn at: https://www.linkedin.com/company/shipt/
Follow Shipt online at: http://shipt.com 

Katie answers the following questions:

  1. Can you tell us about your journey to becoming the Chief Growth Officer for Shipt and what made you leave a successful stint at Meta to try the world of the last mile?
  2. What do you think is at the heart of Shipt’s success, and how do you work to consistently bring that special sauce to life?
  3. What are the most critical components of your successful partnerships with retailers?  And what makes Shipt a great partner to them?
  4. For brands and for retailers how much overlap is there between Shipt’s customer base and customers that can be reached through the retailers’ own efforts?
  5. How has Shipt worked with brands in the past, and talk about how the relaunch of the Shipt Media Network gives brands new opportunities to connect to their consumers?
  6. How is Shipt thinking about data and what might be different about Shipt’s approach vs. other retailer data platforms?
  7. What are some of the best-in-class examples of how Shipt works with retailers to help grow their business and audience?
  8. Our last question is almost always the same - what do you think are the most important future trends that will shape the future of retail and the future of Shipt?

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Katie StrattonProfile Photo

Katie Stratton

Chief Growth officer - Shipt

Stratton, who reports to Shipt CEO Kamau Witherspoon, will guide the company as it matures into its next strategic, growth-focused phase. Stratton will oversee the new Shipt Growth team, which includes business development, business capabilities, consumer packaged goods (CPG), partner success, innovation, and site merchandising and catalog operations.

Stratton has nearly two decades of experience at the intersection of business development, partner management, advertising technology and marketing. She joins Shipt from Meta where she spent 11 years in a variety of CPG & retail leadership roles including five years as their head of U.S. restaurant sales. In her most recent position at Meta, she oversaw sales & strategy for the Facebook and Instagram national sales team that achieved substantial growth. Before Meta, she began her career in the creative agency world managing auto advertising at Saatchi & Saatchi, then leading global business for both Unilever and Cadillac at Bartle Bogle Hegarty.

Stratton is a founding board member of Rutgers Business School's Center for Women in Business. She and her husband, Aaron, live in New Jersey and are proud parents to a six-year-old son and four-year-old girl/boy twins.