Episodes

How forms of “psychological distancing” can be used to build trust and encourage tolerance.

How asking strong questions helps you build trust and connect with your audience.

Sharing our feelings can lead to more success as a leader.

The psychology behind our communication via social media.

Make it simple and succinct, and make it a story.

It’s less about what you want to say, and more about what your audience needs to hear.

Recognizing your audience’s emotional needs can help you achieve your communication goals.

How good leaders can self reflect and better communicate to advance social justice.

How leaders can communicate effectively when their organization, brand, or reputation is under attack.

Subtle word choice can invite inclusion, or can reinforce harmful stereotypes.

Curiosity and storytelling can lead to more innovative communication.

How cultural values play an important role in communication.

Embracing failure and incorporating play into work.

Audience questions that range from how to handle interrupters to how to craft an authentic, clear email.

Advice on how to position yourself when met with skepticism from your audience.

Common mistakes made during high stakes communication.

Where leaders should and shouldn’t focus their attention.

Use humour to build bonds in business and in life.

Harness power and demonstrate it through both your verbal and non verbal communication.

Communication that can help open people up to your ideas.

Gaining confidence in high stakes communication situations.

Improv advice on getting out of our heads and into the present moment.

Giving presentations in your non-native tongue.

Structuring your comments during a meeting or presentation.