Episodes
David Burkus on Managing Remote Teams & Engaging Virtual Audiences
Feb. 8, 2021
How can we best manage remote teams? What skills can we develop & techniques can we deploy, to be more effective when we're not face to face. It's a question that doesn't just apply to Line Managers - it's also relevant …
Professor Elizabeth Sheedy on how Accountability can reduce Human Risk
Feb. 4, 2021
How can making people accountable change their behaviour and mitigate human risk? Given recent history, can enforcing accountability in the banking industry, drive behaviour change? That's what my guest on this episode P…
Robbie Tilleard on a Behavioural Scientist's View of COVID
Jan. 29, 2021
Exploring COVID from a Behavioural Scientist’s perspective. As COVID continues to dominate our lives, there’s no shortage of information about the virus. But often it is presented from a national or global perspective. Ye…
Professor Charles Spence on Sensehacking: improving our lives by changing how we perceive things
Jan. 26, 2021
How do our senses impact our view of the world around us? Can we influence them to change how we perceive things? That's what my guest Professor Charles Spence is here to help me understand. Charles is the author of a ne…
Nick & Gio Gallo on Compliance 3.0
Jan. 20, 2021
How can Compliance feel less burdensome & more aligned with the businesses it is there to protect? In this episode, I return to exploring how Compliance, a 'brand' I hate but forms a cornerstone of managing Human Risk, can …
Dr Magda Osman on Unconscious Bias - what is it & can we train people to not display it?
Jan. 15, 2021
What is Unconscious Bias? It's a term we've been hearing a lot recently and you might even have been sent on training to help you understand and manage it. That's what I began exploring with Dr Magda Osman at the end of Epi…
Andra Popa on how Art & Design can inspire Compliance
Jan. 8, 2021
What can Compliance learn from Art & Design? They're not normally things we associate together. But my guest on this episode, Andra Popa has a background in art. She then became a Lawyer and finally a Compliance Officer. …
Gerald Ashley & Rory Sutherland on Prosilience
Dec. 28, 2020
What is Prosilience, and how can organisations ensure their people provide it? That’s where the discussion between my guests on this episode, Gerald Ashley and Rory Sutherland, begins. Where it goes from there, is a joy…
Rory Sutherland & Gerald Ashley on Networks
Dec. 26, 2020
How do networks influence our decision-making? As the Human Risk podcast approached its 100th episode, I thought I’d invite back two guests whose previous appearances have been amongst the most downloaded. And I’m glad I …
Mark Heywood on Human Risk In The Creative Industries
Dec. 22, 2020
On the face of it, the creative industry ought to be very good at adapting it's thinking. After all, people who can think creatively, ought to be able to adapt the way they do things. But, as we've seen during the pandemic…
Jim Oates on how a No Surprises approach can help manage risk
Dec. 21, 2020
When things go wrong in companies, it's usually accompanied by a sense of surprise on the part of senior management. Given we know that employing people will result in some form of Human Risk, wouldn't it be better if we co…
Trisha Ferguson on the psychology & design of Airline Safety Cards
Dec. 17, 2020
How can we prevent poor decision-making at a time of stress, when human action can make a real difference? That's what my guest on this episode, Trisha Ferguson, helps to deliver. She's the CEO of Interaction Research Compa…
Sarah Bowen & Merle Van Den Akker on Studying Behavioural Science
Dec. 14, 2020
What can learn from the study of Behavioural Science? Like many people in the field, I fell into BeSci long after finishing my academic studies. Back then, it wasn't an option that one could study in any case. But now you …
Dr Colin Lawrence on Risk & Uncertainty
Dec. 11, 2020
What's the difference between Risk and Uncertainty? That's what my guest on this episode, Dr Colin Lawrence, helps me to explore. He's spent his entire career looking at risk and has been a Chief Risk Officer, Regulator, R…
Professor David Hess on Bad Compliance
Dec. 7, 2020
What happens when employees have little or no respect for their organization's Compliance Program? It's obviously bad, but how bad? That's what my guest on this episode Professor David Hess has researched. And the answer is …
Dr Magda Osman on Behavioural Interventions that Fail
Dec. 4, 2020
What can we learn from Behavioural Interventions that fail? That's what my guest on this episode, Dr Magda Osman set out to discover in some recent research. We often hear about 'nudges' that work well to change behaviour, …
Rabbi Yonason Goldson on a Rabbi's View of Ethics
Dec. 1, 2020
What can we learn from religion about ethics? After all, religions have had rules about what people should and shouldn't be doing since well before the advent of Compliance & Ethics functions. And they're also familiar wit…
Tom Burgis on Kleptopia - how dirty money is conquering the world
Nov. 27, 2020
What are kleptocracies and how do they operate? How is dirty money laundered and why is it increasingly a global problem? These are the questions, my guest on this episode, Tom Burgis, sets out to answer in his book Klepto…
Dr Benny Cheung on Nudging Honesty
Nov. 23, 2020
How can we get people to be more honest? That's what my guest on this episode, Dr Benny Cheung, set out to discover. He was commissioned to do so research for the UK's Insurance Fraud Bureau and ran some experiments to see i…
Paul Donovan on Prejudice & why it is so pernicious
Nov. 20, 2020
What is prejudice, why does it exist and why is it such a bad thing? That's what Economist Paul Donovan seeks to answer in his new book Profit & Prejudice. He explores it from an economic perspective, but prejudice is just…
Stefan Gaillard on the importance of Trial & Error
Nov. 18, 2020
Why is it so hard for us to admit mistakes? That's what my guest Stefan Gaillard & I explore in this episode. Stefan is the Editor of The Journal of Trial & Error, a project that seeks to promote the discussion of mistakes.…
Stuart Tootal & Greg Davies on the lessons for business from military decision-making
Nov. 14, 2020
What can the military teach business? Much as companies often talk about 'wars' (most obviously when it comes to talent) and 'battles' (usually for market share), it's not obvious that the two have much in common. Yet, from…
John Sutherland on mitigating Board Level Human Risk
Nov. 7, 2020
If you were looking for a sector that had lots of examples of Human Risk, then you'd probably pick banking? And if you were trying to understand why some of the senior people within banking hadn't been prevented from taking…
Luca Dellanna on Ergodicity: why the way we often view the world, can lead to bad decisions
Oct. 30, 2020
What is ergodicity? If it's a new term to you, then listen to my guest Luca Dellanna explain why ergodic thinking is often at the heart of much of our flawed decision-making. This is Luca's second appearance on the show; in…