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RSS Feed The Resilient 911 Professional—Can Dispatchers Survive & Thrive? | S3 E19
Join us in this episode of Responder Resilience, as we hear from Jim Marshall, CEO and Cofounder of the 911 Training Institute. Jim specializes in providing science-driven training, tools, and resources that foster the optimal well-being of 9-1-1 professionals. With his expertise, 9-1-1 Professionals can confidently manage calls involving mental crises and suicide. Don't miss out on this insightful conversation about serving the unique psychological needs of the Very First Responders who serve and protect us every day!
Join us in this episode of Responder Resilience, as we hear from Jim Marshall, CEO and Cofounder of the 911 Training Institute. Jim specializes in providing science-driven training, tools, and resources that foster the optimal well-being of 9-1-1 professionals. With his expertise, 9-1-1 Professionals can confidently manage calls involving mental crises and suicide. Don't miss out on this insightful conversation about serving the unique psychological needs of the Very First Responders who serve and protect us every day!
Licensed Mental Health Professional. | Founder 911 Training Institute
Jim Marshall, MA, is a licensed mental health professional. His 911 Training Institute specializes in development and delivery of innovative science-driven training, tools and resources fostering optimal wellbeing of 9-1-1 Professionals and their confident mastery of calls involving mental crises and suicide. Jim is co-editor of The Resilient 9-1-1 Professional: A Comprehensive Guide to Surviving & Thriving Together in the 9-1-1 Center. He was a recipient of the Presidential Award from the National Emergency Number Association in 2020 and holds a masters degree in clinical psychology from Wheaton College in Illinois.
