Amas Tenumah
Digital prophet & Customer Service Evangelist
Amas a humanist, futurist, and storyteller. I obsessively focus on sharing the Truth about two topics - Customer Service Experience & Living Blissfully.
His work has been featured on NPR, FoxBusiness, Forbes, The Huffington Post, Entrepreneur and other business journals for thought leadership.
His books include Waiting for Service, The Curated Experience, The Joyful Stoic, and No One Wants Customer Service.
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Nov. 24, 2023
Provoke, Disturb, Assure with Amas Tenumah
In this episode of Podcast Host Army, Josh interviews Amas Tenumah, a fellow podcaster known for his storytelling techniques. They discuss the importance of authenticity and the three-act structure in storytelling: sparking excitement, provoking disturbance, and offering assurance. Amas credits this approach for his podcast's success, comparing it to movie storytelling. He also reveals his podcast, Amass Talks podcast, targets mid-career professionals interested in customer service and blissful living. The episode concludes with the host encouraging listeners to check out and review Amas's podcast.
Guest: Amas Tenumah